Planet Shoes

Long time customer but shoe quality dropping off, but I’ve liked the designs. Had some troubles purchasing online and the online worker was so embarrassingly rude i really cant be bothered any more. Notified company by email and haven’t had a response several weeks later.

So order shoes and a week later say whoops sorry, took your money said the shoes were there but no can do

I have worn planet sandals and boots for years and been very happy. The last sandals I bought, Maui13, approx 2 months ago, are not as comfortable. The padding does not extend to the outside edge which is extremely hard & uncomfortable. There is no defined stitching on areas of the innersole as has previously been the case. The colour is not really rose gold as shown in the photo.
The size is not printed anywhere on the sandal. As they fit that was not a problem for me.
The stitching on my previous sandals frayed which was unusual. As they w...

I bought a pair of old lady sandals but the straps are mostly synthetic as is the lining ang they are extremely uncomfortable.

I have purchased 4 Planet shoes over the years. The 3 boots were all true to size though in the sandals I had to return for a smaller size. Process to exchange was simple. Unfortunately after a month or so the elastic came unstitched on the sandals but my mum kindly stitched it back. Though they are looking a bit worn after a few years, the 3pr of boots ars still going strong. I wear one pr nearly daily in Winter and have done for around 5 years. I need a new pair but it's hard to find a similar style.

Their boots are very lightweight made with very thin leather covering a synthetic shoe body. I have worn the Maddy boot for a couple of years and the toe has just ripped finally revealing what I had suspected all along was underneath. They are NOT the best boots and NOT AT ALL worth the price they charge for them. For around $200 usually you can buy very good quality boots/shoes. These are nowhere near being 'very good quality' but are passable. The fit is not snug and feels like they've modelled them on something other than a foot.....cannot q...

First of all I absolutely love the style of planet ankle boots
While my complaint was from some time ago I feel compelled to write of my experience
I had two pairs of planet ankle boots ,,loved them unfortunately both pairs split on the sole of the boots in exactly the same place I took them back to the shop where they were purchased the shop assistant was rude and told me it must be the way I bend in my shoes ,they did keep the shoes and one of your reps viewed them ,I received a measly 50 credit !!
Now reading some of these reviews i am obviously not the only one
My target boots have outperformed your expensive boots
Honestly don’t bother with this company regardless of how much you love the look of them

I’ve been buying planet shoes boots for a few years now. They don’t last as long as they used to and a pair of boots I bought to replace a pair the dog chewed are literally different sizes even through they’re marked as the same size.

I purchased a pair of Whirl (they said Planet) but they are not usual Planet quality. They don't ha e the Planet logo on the bottom. I really wished I had read these reviews before I pressed pay! I received an email from someone called Kate North asking if I was pleased with my purchase. I said "no" and I would be buying from Brand Direct in the future. Then I get an email back accusing me of being offensive. I was only being honest. I rang both telephone number in email and both said " this mailbox is full". This all smacks of dodgy to me and I won't be buying anything from these guys. Buyers beware!!!

expensive pair of shoes expecting quality. Less than 3 months of wearing they were falling apart. They didnt even attempt to resolve the issue instead they did nothing but discard me. Wether this was last week or last year the fact they disregarded any correspondence or explanation was disgraceful

....initially the tops felt a bit hard and pressed on top of the foot but now they are worn in a bit they are pretty comfortable. I don't think I would pay over $100 for them though. These cost me $60nzd so I'm pretty happy with them.

Planet Shoes have long been my favorite most comfortable shoes...but the last 3 pairs no longer fit as well as they used to and literally fell apart in the sole and stitching in less than 3 months wear. They lack the old comfort and I will never waste my money on these shoes again.

Bought boots and shoes, $150. When they arrived they were a small fit but thought they might be ok! Second time trying them, only 4 days later, it was obvious they would be really uncomfortable. Emailed them but was informed that as I had gotten rid of the box they wouldnt change them. Ive spent so much money on Planet Shoes and they now ignore my emails. Never again!

I normally wear doc marten boots but they got a bit heavy as I was struggling with arthritis. I bought a pair of navy Potsy boots from planet shoes and wear them all the time! No problem with delivery and the boots are really comfortable!

I bought a pair of leather boots, wanting style, quality and comfort, I think all I got was style.

They look nice but don't seem very strong for leather. They have a flimsy light feel. After a couple days wearing they are already getting a crease across the toe area. It has nice soft padding across the back of the heel so no blisters.

It has good padding support around the heel but doesn't have any padding around the ball of the foot and the inner sole around the front feels thin and hard and not soft and padded like the back. Doesn't have ...