Planet Shoes

Long time customer but shoe quality dropping off, but I’ve liked the designs. Had some troubles purchasing online and the online worker was so embarrassingly rude i really cant be bothered any more. Notified company by email and haven’t had a response several weeks later.

So order shoes and a week later say whoops sorry, took your money said the shoes were there but no can do

I bought a pair of old lady sandals but the straps are mostly synthetic as is the lining ang they are extremely uncomfortable.

First bought planet shoes 15 years ago since then they have become a fashionable shoe not just a comfort shoe ,must have over 15 different styles for summer and winter they are my go to shoes

They are the only make that I buy now, always comfortable from the start. I am recovering from a hip replacement and I find Planet Shoes supportive and easy to walk in.

I have purchased 4 Planet shoes over the years. The 3 boots were all true to size though in the sandals I had to return for a smaller size. Process to exchange was simple. Unfortunately after a month or so the elastic came unstitched on the sandals but my mum kindly stitched it back. Though they are looking a bit worn after a few years, the 3pr of boots ars still going strong. I wear one pr nearly daily in Winter and have done for around 5 years. I need a new pair but it's hard to find a similar style.

First of all I absolutely love the style of planet ankle boots
While my complaint was from some time ago I feel compelled to write of my experience
I had two pairs of planet ankle boots ,,loved them unfortunately both pairs split on the sole of the boots in exactly the same place I took them back to the shop where they were purchased the shop assistant was rude and told me it must be the way I bend in my shoes ,they did keep the shoes and one of your reps viewed them ,I received a measly 50 credit !!
Now reading some of these reviews i am obviously not the only one
My target boots have outperformed your expensive boots
Honestly don’t bother with this company regardless of how much you love the look of them

Any other work shoes I’ve bought have only lasted a couple of months max before the heels wear off, they would also be painful and rub my toes, even the brands that are designed for wide feet. Planet shoes are the only ones that don’t rub and I’m still wearing the same pair I bought a year ago with no heel damage so they are definitely value for money. I’m usually a 9.5 and I get a 10 in these so they are mostly true to size. Everyone I work with also wears Planet shoes because they are the only ones that last and are so comfortable to be in all day.

I’ve had neuromas on my feet for 8yrs, bought a pr of Pl Earth sandals, walked home and have had none of my daily foot pain when wearing these.
Went back to shop next day and got a 2nd pair, am very happy with my purchases, so comfortable, it is a joy not to have constant pain

I purchased a pair of Whirl (they said Planet) but they are not usual Planet quality. They don't ha e the Planet logo on the bottom. I really wished I had read these reviews before I pressed pay! I received an email from someone called Kate North asking if I was pleased with my purchase. I said "no" and I would be buying from Brand Direct in the future. Then I get an email back accusing me of being offensive. I was only being honest. I rang both telephone number in email and both said " this mailbox is full". This all smacks of dodgy to me and I won't be buying anything from these guys. Buyers beware!!!

expensive pair of shoes expecting quality. Less than 3 months of wearing they were falling apart. They didnt even attempt to resolve the issue instead they did nothing but discard me. Wether this was last week or last year the fact they disregarded any correspondence or explanation was disgraceful

....initially the tops felt a bit hard and pressed on top of the foot but now they are worn in a bit they are pretty comfortable. I don't think I would pay over $100 for them though. These cost me $60nzd so I'm pretty happy with them.

Planet Shoes have long been my favorite most comfortable shoes...but the last 3 pairs no longer fit as well as they used to and literally fell apart in the sole and stitching in less than 3 months wear. They lack the old comfort and I will never waste my money on these shoes again.

Bought boots and shoes, $150. When they arrived they were a small fit but thought they might be ok! Second time trying them, only 4 days later, it was obvious they would be really uncomfortable. Emailed them but was informed that as I had gotten rid of the box they wouldnt change them. Ive spent so much money on Planet Shoes and they now ignore my emails. Never again!

I recently bought 2 pairs of planet shoes Amy, I have the black and blue, they air like walking on air, size is spot on,I will definitely get the sand colour next