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PLE Computers Physical store

PLE Computers Physical store (page 2 of 39)

4.6 from 761 reviews

Reviews

4.6

761 reviews
5
(593)
4
(95)
3
(24)
2
(21)
1
(28)
  • Product Quality
    4.7 (650)
  • Return Claim MadeYes (37) · No (606)
  • Customer Service
    4.6 (618)
  • Warranty Claim MadeYes (88) · No (547)
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The staff aren’t friendly or happy at all and don’t like being asked questions often seem rude

published

I used online store to find products it was easy yes, range is good but stock is low at the moment, and product quality was good and now I need 30 words

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBentley
Warranty Claim MadeNo
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Review collected in partnership with PLE Computers

Horrible and Costly Advice

published

I ordered a m.2 Sata card when i should of ordered a m.2 Nvme card. I asked the lady at the counter if it would be compatible with my laptop and she said if it's m2 it will fit. upon learning that the storage will not work for my laptop i asked to exchange but was told once the packaging is opened, nothing can be done. Will be advising others not to shop here.

Customer Service
Product Quality
Return Claim MadeYes
Store LocationBentley WA
Warranty Claim MadeNo
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Review collected in partnership with PLE Computers

A++ Service

published

Purchased Ryzen 5 2600 and Motherboard.
Great service and gave me a small discount to match online pricing even during COVID-19.
No issues with any of the products purchased and will be shopping here again.
P

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOsborne Park
Warranty Claim MadeNo
See all answers

Review collected in partnership with PLE Computers

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Ari W

Ari WPerth, WA

Gaming Computer

published

made my pc online then went in store showed them want i wanted they made it fast even though we were amits covid (was made in five days), they didn't have the part i wanted they said the could order it in but me being impatient i just asked if they had ant parts that were just as good and they did, great shop and awesome people :)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCockburn
Warranty Claim MadeNo
Product PurchasedGaming computer
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Review collected in partnership with PLE Computers

DanielH

DanielHPerth, WA

Quick and efficient and product in stock

published

Purchase item online and used click and collect. Said it would be ready within 2 hours and was ready to pickup within 1. Arrived at store and was served very quickly and got my item
And left within 10 mins. Store was very quiet As this was in the middle of covid19 restrictions but none the less service was excellent.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWangara WA
Warranty Claim MadeNo
See all answers

Review collected in partnership with PLE Computers

Paul

PaulPerth, WA

  • 7 reviews

all good

published

I keep coming back to PLE simply because they always have what I'm looking for and it works first time.
The products are good, the staff are very good and its close to home.
See ya again!!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPLE Osbourne Park
Warranty Claim MadeNo
Product PurchasedASUS GeForce GT710 2GB GDDR5
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Review collected in partnership with PLE Computers

ConnorM

ConnorMWheatbelt, WA

Very fast and I'm happy with their service

published

When I got the AIO from the shop the employee was very fast and helpful in telling me about the product.
The store was very easy to locate and inside there were many display computers and many other parts to have a look at/purchase.
The product I brought was a ASUS ROG RYUO 240 RGB AIO Liquid Cooler and it work amazingly well but asus could do better with there software.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOsborne Park
Warranty Claim MadeNo
See all answers

Review collected in partnership with PLE Computers

John D.

John D.Perth, WA

  • 9 reviews

Service very slow

published

The counter is not maned and people are waiting a long time for service.
Where is the staff when you need them the most. There is no dedicated counter for online order pickup.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWngara WA
Warranty Claim MadeNo
Product PurchasedCorsair Vengeance 1500
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Review collected in partnership with PLE Computers

Reece Cirulis

Reece Cirulis

  • 2 reviews

Great Buy

published

Good ease of pickup from local store during Covid 19 good stock levels during trying times. Staff were friendly and knowledgeable. Will utilize PLE more in the future. Cant fault.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBentley WA
Warranty Claim MadeNo
Product PurchasedHP E243 Monitor
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Review collected in partnership with PLE Computers

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StephenW

StephenWPerth, WA

Contradiction in relation to Covide-19

published

Ridiculous. I entered the store and didn't notice the line. Staff member in mask was overly aggressive in telling me to stand back behind the line. No more than a few steps away was the gaming area where a group of people were seated side-by-side. Why so aggressive in proclaiming to be CV-19 responsible when at the same time in fact breaking the law.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOsborne Park
Warranty Claim MadeNo
See all answers

Review collected in partnership with PLE Computers

luked

lukedPerth, WA

Great Store

published

Friendly and knowledgable staff, easy navigatable stores where everything is easy to find. Prices are reasonable, and if they do not have what you want in store, they will help you get it as quickly as possible.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWangara, Perth
Warranty Claim MadeNo
Product PurchasedSeagate Ironwolf 4TB hard drive
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Review collected in partnership with PLE Computers

OnderC

OnderCGreater Melbourne (Outer), VIC

great customer support

published

i called the guys up a couple times asking about the lian li case and as soon as it came in stock i got a notification
same day pick up was great even with covid 19 craziness still great service
thanks

Customer Service
Product Quality
Return Claim MadeNo
Store Locationmelbourne
Warranty Claim MadeNo
Product Purchasedlian li o11xl case
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Review collected in partnership with PLE Computers

Since I used it to replace the ethernet I have not had any problems with the internet

published

I found it interesting in the store but as I was only after one thing therefore I did not pay much attention to the rest of the store the sales person was extremely helpful

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWangara
Warranty Claim MadeNo
Product Purchasedarcher 3000
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Review collected in partnership with PLE Computers

Outstanding

published

Fantastic, helpful staff provide a chill environment, and the product I purchased is excellent quality. The gaming mouse i bought is much better than what I was using previously, and for a lower price!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWangara, WA
Warranty Claim MadeNo
Product PurchasedCorsair scimitar
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Review collected in partnership with PLE Computers

Ryan B

Ryan BPerth, WA

great to test things

published

easy to navigate in store to find what you want, but helps to know what you want before you go in, either way the staff are great to help find what you want

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWangara, WA
Warranty Claim MadeNo
See all answers

Review collected in partnership with PLE Computers

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Arvin Salazar

Arvin Salazar

  • 2 reviews

Nice gaming bean bag

published

The product is great. However my name is wrong. Please change your records from Ervin to "ARVIN". Other than that, the product is great and I might purchase another one in the future.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationcockburn
Warranty Claim MadeNo
See all answers

Review collected in partnership with PLE Computers

The reviewer stated that an incentive was offered for this review

LanceM

LanceMPerth, WA

  • 3 reviews

PLE Bentley

published

Have been purchasing products through PLE Bentley WA for sometime now. Staff are friendly and efficient. I have bought two custom built PCs so far and both top notch. Also have bought wireless USB sticks.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBentley WA
Warranty Claim MadeNo
Product PurchasedPC
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Review collected in partnership with PLE Computers

LindaS

LindaSperth

  • 2 reviews

Not what I expected

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationWangara WA
Product PurchasedLogitech Bluetooth Illuminated Keyboard K810
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Review collected in partnership with PLE Computers

StephenA

StephenAPerth, WA

Easy to do business with

published

What I needed when I needed it good staff good knowledge clean cheerful practiced social distancing good close parking web site easy to negotiate good product stock easy payments. The end.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBentley
Warranty Claim MadeNo
See all answers

Review collected in partnership with PLE Computers

Jeremy B.

Jeremy B.Perth, WA

Brilliant service even in a pandemic! Amy needs a raise!

published

I've been looking to upgrade my aging rig for a while, and as luck happened it was during a national shortage of parts that it decided to start failing. Luckily, Amy at Cockburn has saved me, not only checking on orders but sourcing different parts (MOBA was backorder) from other stores to ensure the quickest possible turn around to a working PC. Brilliant work!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCockburn WA
Warranty Claim MadeNo
Product PurchasedAsus ROG Crosshair VIII Formula
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