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Pleasure Cruising Club

Pleasure Cruising Club

3.8 from 18 reviews · View Statistics

Reviews

3.8

18 reviews
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    Jack wilson

    Jack wilsonMelbourne

    • 4 reviews
    • 3 likes

    Terrible

    published
    3 comments
    Pleasure Cruising Club
    G F.Pleasure Cruising Club
    Jack wilson
    Jack wilson
    Pleasure Cruising Club
    G F.Pleasure Cruising Club

    We are pleased with today’s VCAT decision ruling that you are to pay all outstanding fees. We trust that you will honour the decision by an independent umpire.

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    What a disgrace

    published
    2 comments
    Pleasure Cruising Club
    G F.Pleasure Cruising Club
    Mark
    Mark
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    Chris

    ChrisMelbourne

    AVOID. UNPROFESSIONAL. NO CUSTOMER SERVICE.

    published

    AVOID. UNPROFESSIONAL. NO CUSTOMER SERVICE. The Pleasure Cruising Club owns Boat4Hire. Bought a groupon voucher to rent a self-drive boat and had a terrible experience. I had to wait over an hour when we arrived because no one was available. No apology given. When we explained to [Name Removed] that we had waited over an hour and we were in a rush he was unsympathetic. Instead he proceeded to take his time and continued patronisingly teaching his intern in front of us. Terribly run business, all the rest of the staff seemed just as unprofessional. The only helpful person that day which we dealt with was the intern. Would not recommend.

    1 comment
    Pleasure Cruising Club
    G F.Pleasure Cruising Club
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    Mystical prince

    Mystical princeSydney, NSW

    • 3 reviews
    • 8 likes

    Terrible

    published

    If you want to deal with a bad company than you have found it here! Every trick in the book is used especially on bogus overcharges so would give them a wide berth or else your temper will sink!

    1 comment
    Pleasure Cruising Club
    G F.Pleasure Cruising Club
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    Lee74

    Lee74Melbourne

    • 6 reviews
    • 17 likes

    Don't give them your phone number!

    published

    I made the mistake of giving these guys my contact details, so I could view their pricing. Wow, what a mistake that was! They call me when I'm at the office, begging me to sign up, without even asking if I'm free to talk. They SMS me all the time, with no option to opt out. I can't stop them!
    I've reported the illegal (spam) SMS messages to ACMA. Hopefully they'll fine these guys.

    Harassing phone calls. Spam SMS messages. Expensive.

    1 comment
    Pleasure Cruising Club
    G F.Pleasure Cruising Club

    I'm sorry you may have experienced this in the past , we have new management and a great team focused on customer service

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