Ratesetter has rebranded to Plenti as of August 10th, 2020.
Easy and Quick process
I funded my solar panels and battery also some electrical works for new power meter. There was an Easy online application and links provided for provision of docs. I received timely and Good feedback from live operators. I Cannot fault your service.
Great customer service
Plenti have great customer service. The loan was granted in plenty of time. We will Definately use them again. No unexpected costs and reasonable payback payments. The rate was reasonable.
Quick and Easy Application Process
It is very clear all the information provided. They tell you what they can/cannot offer and any costs involved.
I believe I won't get any surprises on halfway and going to recommend this company to my friends.
I had my solar panel (with regen) financed thru plenti. I am very much satisfied with the customer service ...very efficient. FAST and Easy process. Everything is online which is great! They have the best rate.
No Fuss. Easy application and quick approval. Highly recommended
The application was a breeze. No fuss. Submitted all the required documents and next minute the approval. Overall I was satisfied with the rate that was given to me. Great
Customer Service outstanding
Their customer service was very good. Easy to talk with and they explained everything very well and in detail. The company was great to deal with. Lots of communication from them
excellent efficient service
its a headache free quick efficient service with very low rates. all papers done online and by email. Great service i would recommend it to my friends defiantly. online plenti account let me monitor my loan. i can do early repayments if want to with out any penalties is great. Thankyou
Efficient, Prompt and went Above & Beyond
I needed to consolidate an existing and a new loan. all parties involved handled my case with efficiency and speed second to none!
Everyone was helpful. follow up and communication was Excellent
The product is very good; a loan to enable the purchase of equipment with long term low environmental impact. Then the customer service at every step made it all even better. This was a process with no friction. Thank you team Plenti.
The application process was very easy , no issue at all with the entire process. I wish every loan would be like this. Once the panels were installed , I got another email to confirm and all was done
Easy application, good rates, excellent communication and customer support
The application process is easy, it only takes less than 15 minutes. The results are available quickly too.
The rates are good and there are no extra payments if you pay your loan early (this is really good). The customer service people speaks clearly and they are easy to understand. They answer all questions and provide options too!
I am very satisfied with the rate I received and will definitely use Plenti again for my next loan!
Customer services was persistent. Once our solar system had been installed and finalised I received 12 emails, 7 text messages and 5 missed calls, over a period of 2 days, from Plenti advising me that my loan document was ready for final signature. As I am unable to take calls at work I found this a little over the top for a company to try and make contact with me.
Watch for hidden fees
I received the paperwork for this loan and spent the next week trying to work out the difference between the amount being borrowed and the total loan repayments ($218 per month for 36 months with 3%pa on a loan for $6730). There was a substantial difference. I was almost about to tick the final box to get the loan when I was able to open the full product disclosure statement and there it was - $600 in previously hidden fees. Needless to say, I cancelled the loan and payed out of my mortgage instead.
Suites us perfectly
We had no problems at all with securing this loan once we submitted all that was needed, it was hassle free with no extra costs added & the rate is good, we like that we can pay off more when we like & shorten the loan expiry time if we wish to by upping the payments, it suits us nicely.
fast quick cash and very fair interest ...
would recommend plenti to everyone east access all the time .
direct debit and lets you know when a repayment date is due.
well done plenti
Application was quick to complete and approved within a few days. The whole process was very easy. My low fixed rate was one of the reasons I went with Plenti
Very helpful and kind staff
Very pleased with the loan process. Everyone was kind and helpful. It was a smooth and painless process. Everything was explained well and they were very kind in answering all our questions.
Very easy and customer focused
Everything was arranged online and in a very efficient manner. Approved and I was in business within a short time frame. The ability to pay early and the flexibility of doing it all online suits me. I recommend to anyone who has an option between providers to choose Plenti.
Unbelievable!!- they say I'm not fit to borrow 2.8grant for Green loan
The application process did not ask me for my income proofs. They say its all optional. They just got my personal id details and access to my bank statement and conditionally approved. Later they did the assessment and replied that the credit department have rejected my loan so we are declining the loan. I'm not borrowing money and running away from this country. Im a citizen of this country. I'm borrowing to install solar panels on my roof. Its a green loan. Can you believe it? I'm only borrowing 2800$ & not 20K and the monthly payment is only...$65 inclusive of interest rate 6.96%. I'm already paying 160-185$ every 2 months on my elec bill. Do you think I'm unfit to pay 65$ a month. Brainless people assessing the application!!! Very disappointed. Now they have referred me to another finance company who offers 19-20% interest rate who can provide me that loan amount. Who in the world would think that I could pay 19-20% interest rate when I am unable to pay even 6.96%. Doesn't make sense to me.
So fast and smooth process
Best experience Ive had getting a loan. Approved within 24hours, great rate, awesome communication and their technology makes Th e whole process a breeze.
Highly recommended- give them a go! You wont be disappointed!
Ratesetter financed our new solar system and battery.
This would have to be the least amount of red tape and hoops to jump through for any finance we have had.
Outstanding communication and service.
A pleasure to deal with.
Such an easy and helpful product.
I just would like to say thank you to the Rate Setter team.
Your application process, rates, customer service and product are without doubt the best I have ever experienced.
You have made my installation of solar and efficient Reverse cycle air conditioning possible, and I very much appreciate it.
I highly recommend Rate Setter.
Fantastic and so easy
Customer service was excellent, kept up to date all the way
Costs are fine as the interest rate is so much better and very happy with the interest rate as it so much better than another loan I was offered and I work in finance
Customer service as it should be
The team at rate setters especially Geoff and Graeme was outstanding.
They were patient and incredibly tolerant of me vacillating between loan amounts.
I was getting annoyed with myself but they never did.
Highly recommend them
Can’t wait for saved money for electric bills. Quick and friendly install .
Loan approval was fast and have been following up till summit.
Installed have been done with in 3 weeks.
So happy about customer service and process .
Finally the battery was install as no time. Jake was so polite and friendly .
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