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Plenti Green Loan

Plenti Green Loan

4.4 from 96 reviews · View Statistics
Listing monitored by Plenti

Reviews

  • Transparency
    2.2 (6)
  • Customer Service
    2.5 (6)
  • Loan TypeFixed Rate (6) and Variable Rate
  • Application Process
    2.7 (6)
  • Timeliness
    3.2 (5)
  • Loan Term5.4 years
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  • Verified

Terrible. I am being charged interest for something that doesn’t work.

published

I wanted to accept the loan contract subject to a successful installation. They still haven’t completed the installation and I am being charged interest. I was unable to make an amendment to the online agreement. They did not accept my email sent moments after accepting the loan contract. Really dissapointing customer service. Worse thing is that Plenti has been sitting on this matter for over a week and have made no effort to fix this. Appalling service!

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeFixed Rate
Plenti
Glenn C.PlentiSend a private message
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Tarsha R.
Tarsha R.Hunter Region, NSW

Application was simple but incorrect information provided

published

The application process was really straight forward and easy.
The interest rate that and repayment that I was quoted changed a couple of times and all were different to what eventuated in the contract. The repayment changed by about $15 per month based on fees and the higher rate. This information was not readily/easily available prior to contract stage which I found deceiving as I had little remaining time to apply for a different loan by this stage.
I was also asked by three separate employees to confirm why I had two addresses (new build). It would have been much smoother had that information been noted and passed on the first time I clarified.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateJuly 2021
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David
DavidVictoria
  • 3 reviews

Good service and great product

published

Good product and great service. Would suggest to add a process update to get something a bit more official from installer that they completed the install before requesting sign off. Also we were advised that only fees would be applicable as part of the loan but we saw interest accrued in the first month despite us being promised a 0% loan as part of sign up. The fees were supposed to be the only loan maintenance cost. Not sure why this happened.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateJune 2021
Plenti
Alexandra S.PlentiSend a private message
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The demand for an Electrical Bill was ridiculous

published

So I had just moved, I had to wait 3 months till my Electricity company sent out a bill. Why not verify the address using the supplied Bank Statement with the current address on it!!!!! OR why not verify the address using the customer-supplied Title Search of the property I just purchased!!!!! Next time I am just going to refinance my home loan to get the funds I need.... Why did Plenti make me wait 3 months?

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateJanuary 2021
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  • 2 reviews

Loan Refused

published

I was putting on Solar panels through Quantum Solar ( who get loans on behalf of their customer ). I was shocked to find out my loan application was rejected by Plenti. Plenti would not say why ( company policy ). So I enquired through credit agencies as to my credit rating to find (after paying a fee ) all was good. So I went back to Quantum to find out why. They advised Plenti did not believe I could afford the loan, On further inquiries I hear Plenti did not know I had SMSF ( even though I supplied 3 months of bank statements ) and this is why I was rejected. All has been fixed now BUT has this damaged my credit rating?

  • Transparency
  • Customer Service
  • Application Process
  • Incentivised Review No
  • Loan TypeFixed Rate
  • Loan Start DateApril 2021
Plenti
Alexandra S.PlentiSend a private message
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DFW Casino
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Alexandra S.PlentiSend a private message
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elainel
elainelPerth, WA
  • 6 reviews
  • 6 likes
  • Verified

Watch for hidden fees

published

I received the paperwork for this loan and spent the next week trying to work out the difference between the amount being borrowed and the total loan repayments ($218 per month for 36 months with 3%pa on a loan for $6730). There was a substantial difference. I was almost about to tick the final box to get the loan when I was able to open the full product disclosure statement and there it was - $600 in previously hidden fees. Needless to say, I cancelled the loan and payed out of my mortgage instead.

  • Transparency
  • Customer Service
  • Application Process
  • Timeliness
  • Incentivised Review No
  • Loan TypeFixed Rate
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Details

CategoryPersonal Loans
Offers Peer-to-Peer LendingYes
Interest Rate6.54% p.a.
Comparison Rate 8.64% p.a.
Loan Amount $2,001.00 to $45,000.00
Loan Term3 to 7 years
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Extra Information

Plenti Personal Loan
  • Award Winner 2022
  • 2019
  • 2018

Plenti Personal Loan

2,762 reviews
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  • Award Winner 2022
  • 2019
  • 2018

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2,762 reviews
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Official Website

Fred V.

Excellent support

by Fred V. on 16 Aug 2022
Fast, efficient and timely customer service. Low cost and good fixed rate.... Read full review

Christie

Loan application

by Christie on 16 Aug 2022
Fast and fair, were understandable and quick with responses. Great overall... Read full review

Frank

Process was very quick.

by Frank on 12 Aug 2022
Didn"t get much help from a team member over the phone the first time but great help the second time.... Read full review

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