Ratesetter has rebranded to Plenti as of August 10th, 2020.
It was a good experience
We had no problem with this product they were informative and helpful with all our questions and were polite and up front explained everything clearly with a great attitude and confidence
Great option and easy to process
Customer service was great and the loan was quick and easy to process. Loan got approved quickly which ensured I secured my solar package. Will recommend Plenti to anyone requiring an easy loan
The demand for an Electrical Bill was ridiculous
So I had just moved, I had to wait 3 months till my Electricity company sent out a bill. Why not verify the address using the supplied Bank Statement with the current address on it!!!!! OR why not verify the address using the customer-supplied Title Search of the property I just purchased!!!!! Next time I am just going to refinance my home loan to get the funds I need.... Why did Plenti make me wait 3 months?
Great company, very easy!!
It has been a great experience from start to finish getting approved for our solar finance. They have been very easy to deal with and always prompt in responding to emails.
The only reason I gave 4 stars and not 5 is simply because it would be great to be able to have more flexible payment terms - such as being able to pay weekly or fortnightly, and not just monthly.
Otherwise great team, easy experience!!
Very professional and quick response for approval. There were no hidden costs either. Couldn't be more pleased with the 0% rate and interest free loan we were offered and terms..
An excellent service
Thank you all members of the Plenti Team for the prompt and friendly service you provided on each of my contacts in regards to my loan for the Eveready Solar battery and its installation. As a pensioner, I was initially a bit dubious about applying for finance but was pleasantly surprised when my application was approved and I found the repayments well within my means.
I was satisfied with the rate I received for the loan and pleased to find there were no unexpected extra costs. The fact that early repayment of the loan carries no additional costs that apply to loans from a Bank was a pleasant surprise and indicative that Plenti was an ethical firm that had the interests of the borrower at heart.
Keep up the good work!
Plenti was very helpful and delivered everything that they offered. Great customer service, with cheerful, helpful staff. No extra costs were incurred and we are very happy with the rate we received and repayment schedule
Overall a great product
The Plenti Green Loan for Solar Panels is an excellent option however the application process needs improving. The fact that it can only be applied for in one name (for couples) and therefore only accepts one individuals income and, if rejected, needs an entirely new email address to restart the process.
Plus - in this day and age, Direct Debit repayments need to be able to be made weekly or fortnightly NOT just monthly.
All good, however it was a little difficult trying to produce earnings as I am retired. Finally after many attempts All was successful. Thank you for your assistance. Now very happy
I was putting on Solar panels through Quantum Solar ( who get loans on behalf of their customer ). I was shocked to find out my loan application was rejected by Plenti. Plenti would not say why ( company policy ). So I enquired through credit agencies as to my credit rating to find (after paying a fee ) all was good. So I went back to Quantum to find out why. They advised Plenti did not believe I could afford the loan, On further inquiries I hear Plenti did not know I had SMSF ( even though I supplied 3 months of bank statements ) and this is why I was rejected. All has been fixed now BUT has this damaged my credit rating?
Easy and Simple
The process was quick with polite customer service personnel. Just a few questions and everything was approved in a short period of time. I'm very satisfied with the loan and easy setup process.
Good old fashioned service
Excellent customer attention with what you saw was what you got. Well like all rates you Would like a little less but it is within the acceptable range a listening company
Simple process, Great result
A very simple application process, fast pre approval, fair rates, simple process from start to finish. Very happy with the terms and ability to pay off the loan early without any penalties.
Quick and Simple
The process was very quick and simple. At no stage was I left waiting to hear about the progress of my loan. I would recommend Plenti for a personal loan.
Simple and easy
From start to finish this has been a very good experience, with good communication and straightforward and timely online processing of the loan. At no time was I confused with the process and highly recommend Plenti.
Easy and syupportive
Plenti made the whole process of funding our solar equipment easy. Even when there was a small hiccup they were quick to resolve any issue to keep the process going.
Quick and easy
The application process was user friendly, I was kept up to date during the whole process and the customer service was excellent. I highly recommend going through Plenti for a personal loan.
Very easy process
Very good rate and an easy process. I didn’t have to speak to anyone. All done with easy to answer online documents. Would definitely use Plenti again and refer them to friends
Easy and Quick process
I funded my solar panels and battery also some electrical works for new power meter. There was an Easy online application and links provided for provision of docs. I received timely and Good feedback from live operators. I Cannot fault your service.
Great customer service
Plenti have great customer service. The loan was granted in plenty of time. We will Definately use them again. No unexpected costs and reasonable payback payments. The rate was reasonable.
Quick and Easy Application Process
It is very clear all the information provided. They tell you what they can/cannot offer and any costs involved.
I believe I won't get any surprises on halfway and going to recommend this company to my friends.
I had my solar panel (with regen) financed thru plenti. I am very much satisfied with the customer service ...very efficient. FAST and Easy process. Everything is online which is great! They have the best rate.
No Fuss. Easy application and quick approval. Highly recommended
The application was a breeze. No fuss. Submitted all the required documents and next minute the approval. Overall I was satisfied with the rate that was given to me. Great
Customer Service outstanding
Their customer service was very good. Easy to talk with and they explained everything very well and in detail. The company was great to deal with. Lots of communication from them
excellent efficient service
its a headache free quick efficient service with very low rates. all papers done online and by email. Great service i would recommend it to my friends defiantly. online plenti account let me monitor my loan. i can do early repayments if want to with out any penalties is great. Thankyou
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