Plumbdog Plumbing

Plumbdog Plumbing

 Verifiedplumbdog.com.au
Plumbdog Plumbing
4.5

193 reviews

PositivevsNegative
88% · 17017 · 9%

Reviews

193 reviews
193 reviews
Rod
RodPerth, WA
 

Professional job well done

Plumbdog returned to repair the leak that they detected in our two storey home. They delivered in spades from the drop sheets and care for our home to the careful opening of the external cavity brick wall to repair the leaking copper pipes. A very neat job and completed by installing an inspection port with stainless steel cover. All debris cleaned up after the job.
Well done and would highly recommend James Paiva, plumber and his offsider Chris. Very professional, very courteous, no time wasted and job completed within budget. Show reply
Ann
Ann
 

Leak detected quickly and fixed!

Appointment made within 24hrs but no urgent call out fees. Located leak and fixed it straight away. Would highly recommend Show reply
Rates and Fees
P Rogers
P RogersPerth, WA
 

Excellent Service

Immediate response to blockages. James was clean professional and timley. Service was quick and explained well with images provided at the end. Accurate quote. Show reply
Happy Client
Happy Client
 

Hot water system upgrade

Hot water system needed replacement as it was rather old. Punctual, professional and good at communicating to keep me updated during the process.
Would definitely recommend Show reply
Happy Customer
Happy Customer
 

Happy Customer

My hot cylinder is working perfectly because of James Paiva. He was very polite and helpful. Show reply
Timeliness
Rates and Fees
Natasha M.
Natasha M.2 posts
 
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House Owner
House Owner
 

water damage to wall and floor

The plumber found and fixed the reason for the leak (mixer cartridge replaced). Show reply
Rates and Fees
Rebecca
RebeccaPerth, WA3 posts
 

Excellent Service

We had a new boiler fitted yesterday. I am extremely impressed with the result. From his timely arrival to the moment he left, the plumber was professional, efficient, and friendly, providing all the necessary information and demonstrating the start up procedure. Never thought I'd be excited over something as mundane as new boiler! Great company to deal with... highly recommended. Show reply
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M. Book
M. BookPerth, WA
 

Prompt response and action to service request

Requested assistance to fix/replace leaking toilet cistern… Very professional and polite service, will definitely consider using again Show reply
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
CraigF
CraigF2 posts
 

Look elsewhere

When enquiring on cost for leak detection would be nice to be informed before booking inspection that the cost is $600 and not $125 which covered walking in looking at the floor and water to say there is a leak. Would have looked at other options and saved my time and money.
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SantaFeOwner
SantaFeOwner2 posts
 

Thank you Plumbdog

Thank goodness my neighbour recommended Plumdog. This morning I discovered a leak in my garden which was obviously coming from some unknown source.
I rang Plumdog plumbing and they very quickly organised someone to come out and assess the problem.
James to the rescue ! He clearly explained the processes and costs that the job might entail. I signed the necessary paperwork.
James wasted no time in commencing and completing the job very professionally.
James was punctual, professional and pleasant .
Plumbdog / James...thank you !!!! Show reply
Zulya H.
Zulya H.Perth, WA4 posts
  Verified
Customer Service
Timeliness
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Daniel D.
Daniel D.Perth, WA
 

Immaculate service and workmanship

Plumbdog are at the top end of the price range in Perth, but the same can be said for the level of service and quality of workmanship. I'm a firm believer that you get what you pay for, and the costs are transparent so you can decide. Fran was great to deal with throughout, and James and Chris showed up on time (for both the quote and job) and did an immaculate installation of a replacement gas storage hot water system. Show reply
Rates and Fees
Neil
NeilPerth, WA2 posts
 

Costly solution

Cost more than double the average. Service was good though with one quirk, I was told that they had to test the back flow twice as someone opened a tap. No taps on that line only one fire sprinkler.
Customer Service
Timeliness
Job Satisfaction
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Mike
Mike
 

Prompt and professional

Fran responded to my request almost immediately and James arrived promptly that morning. James was clear and transparent with the process of diagnosis and quote. He let me know what he was going to do before he did it and asked for my approval before work commenced. The issue was resolved in a timely manner. I've used Plumbdog before and they have consistently provided excellent service. Show reply
fede d.
fede d.
 
Customer Service
Job Satisfaction
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troy H.
troy H.
  Verified

Professional and friendly service

James was very professional and located the leak at our house straight away and fixed it all in the same visit. He was very informative and explained everything step by step. Would highly recommend, I’ll be using them again. Show reply
Phil
PhilPerth, WA
 

Plumbdog (Excellent)

Plumbdog turned up when they said they would and James was professional, courteous and explained exactly what he was going to do before starting the job. James found my plumming leak within an hour!
I highly recommend him. Show reply
Rates and Fees
Jenine
JeninePerth, WA
 

Amazing service & honest Darius was awesome !

Quick efficient turn around from booking to tradesmen turning up with a courtesy call 20mins before booking , open transparency throughout can’t fault highly recommended
Thank you so much Show reply
Zhang J.
Zhang J.2 posts
 

Professional and friendly

They attended on the following day of the booking and diagnosed the low hot water pressure due to the leaking of underground pipe , and fixed this on the same day. They gave the price range beforehand and even help me to send a leaking report to water Corp in order to reimburse some money ! Highly recommend these guys Show reply
Rates and Fees
Mike McKenzie
Mike McKenzie
 

Service was good but expensive

guys were good. On time and easy to deal with. I did find the fact that you pay for the tradesman and then pay for the use of there specialize equipment. I would assume the tradesman tools come as part of the job.
Customer Service
Timeliness
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Helen
Helen
 

Highly recommend

Thanks to James for fixing my leaking tap. James was very professional & courteous & got the job done quickly & efficiently.
Would highly recommend Plumbdog. Show reply
Rates and Fees
Gary
Gary
 

Great service

Thanks to Rich! Great professional service. Easy and friendly to deal with, explained everything well, clean and tidy, and always on time. Highly recommend. Show reply
Rates and Fees
ChrisL
ChrisLPerth, WA2 posts
 

Job well done!!

Couldn't be happier with the service.Very professional and very thorough.Highly recommended. Show reply
Ellie
Ellie
 

Plumbdog Plumbing are amazing

So happy I found Plumbdog Plumbing. Darius from Plumdog was absolutely amazing. He did such a great job I couldnt be any happier it was also pouring down in rain! And he still got the job done ! Darius was also such a nice guy. I will definitely be sticking to Plumbdog if I have anymore disasters! Thanks again Darius Show reply
Geoff F.
Geoff F.Perth, WA
 

Great job

James & Chris were polite and accommodating to a changing situation. Completed the tasks required efficiently and to a high standard. Show reply
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Mike
MikePerth, WA
 

Good job

Prompt efficient and courteous guys, took photos before and after to show problem and job completed. Show reply
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Mike and Jo
Mike and Jo
 

Water leak whisperers

Darius found it, fixed it and nailed it. Plumbdog has always delivered for us. Thanks Darius! Show reply
Rates and Fees
Hok
Hok
 

Excellent work

5 stars for James and Chris. Very happy with my experience. Very professional and friendly. They did their job quickly and efficiently. I would definitely use them again. Show reply
Amanda Tilbury
Amanda Tilbury
  Verified

Excellent work

We had a plumber attend for a burst pipe. He was punctual, extremely knowledgeable and had excellent workmanship. Really impressed and will be requesting him specifically for further plumbing work when needed. Show reply
Rates and Fees
Mark
MarkPeel, WA2 posts
 

Excellent service

Had James and his apprentice from Plumbdog around to unblock drains and piping to the kitchen sink. They had the pipes and gully clean in no time, explaining every step along the way including viewing the pipes on the inspection camera. Thanks guys. Will definitely use again and recommend. Show reply
Rates and Fees
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Very happy peeps
Very happy peepsPerth, WA
 
Elizabeth
Elizabeth
 

Great integrity and excellent customer service

I needed a plumber quickly to my rental property in Westminster. I booked online in the evening and nominated a time that my tenants would be home. Darius called on his way the next day to confirm and was at the house in less than 24 hours. He then called with a quote then contacted with the outcome. I was also sent photos with my invoice. An additional leak was detected and repaired and the cost still came in under the estimate. I could have been charged the full quoted amount and would not have known any different. This shows great integrity Plumbdog. The customer service was exceptional and I would highly recommend Darius at Plumbdog. Show reply
Katrina M.
Katrina M.
 

Found the leak quickly then fixed it quickly

James did a fantastic job. I had a leak in my laundry which he was able to find within half an hour by using his device, then he fixed it within the next hour. Plumbdog’s rates are very reasonable also. I had a different plumber do a quote the day before and they were nearly double! Show reply
TJ T.
TJ T.Perth, WA
 

Plumbing Angels

James and his apprentice ( sorry can’t remember name) helped my elderly mum with her plumbing issues. Really appreciate their thoughtful approach and excellent customer service. As a long term customer, highly recommend this company. Show reply
Sally parker
Sally parker
 

Undetected leak

This company was awesome. Kept us informed every step of the way, well priced and very prompt . Highly recommend them if you gave a leak you can't find Show reply
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Paula
PaulaPerth, WA
 

Highly Recommend

Had to the lovely James come fix a major toilet issue that many others had over quoted or wiped their hands of , James quoted and fixed within the day ,can’t thank Plumbdog enough for they’re professional service .. thanks again James Show reply
Carolyn
CarolynPerth, WA
 

Excellent

James’s very professional ,knowledgeable and very understanding with our two boisterous fur kids (dogs) and resolved our issues in a very time efficient manner.Highly recommend. Show reply
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F Jones
F Jones
 

Very professional

Highly recommend Plumbdog. James was prompt, polite & knowledgeable. He provided feedback & price estimates before commencing each part of the job, located the leak & repaired as promised. Will definitely use him again. Show reply
Customer Service
Timeliness
Job Satisfaction
Mick G
Mick G
 

Great job

James arrived on time, inspected the faulty hot water unit , Gave an estimate on the repair and the job came in at the lower end of end if the estimate. Great job, Thanks James Show reply
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