Mat was fantastic & gave me a lifetime guarantee
I had a basin filling up & there was a blockage they discovered the air vent needed to be put up higher & in return offered me a lifetime warranty which of course I’m happy with.
Thank you for a great product and service
I had a problem with my newly installed hot water system. PlumbFirst responded immediately and found that I had a faulty evaporator. This issue was investigated and fixed with speed and friendliness. Many thanks!
Plumbfirst came to jet and camera my blocked sewer. The approximate location of blockage was found. However, unable to complete job. Quoted $6300 + GST to replace 5m to 1.8m deep, including skip/excavator hire, permits and rock backfill to fix blocked drain. Found another plumber who used sewer machine to clear blockage and CCTV drain; found drain in perfect condition contrary to Plumbfirst's opinion that drain was full of roots. Furthermore, blockage was nowhere near the location suggested by Plumbfirst. Charge from 2nd plumber much less that Plumbfirst,.
Excellent on time service from Jake lovely to have a hot shower again! I also had comfy first come and quote in giving my heating cooling because if the 20% discount.
Very prompt and efficient . I was quite anxious about the capability of the tradesperson but was very pleased. offered different options and costs. I would ask for Steve T again if only he would choose the right team!! #YNWA
Administration Staff Let Your Team Down
I contacted PlumbFirst via their online inquiry portal. 7am the following morning, I received a call from their office and was advised that as we had used their service before, we were entitled to a $50 discount. We never received the discount even though we did discuss this after the job was completed with their Business Manager. I would suggest to anyone considering using PlumbFirst that they request written acknowledgement of any conditions offered.
Friendly, professional and efficient
Water heater was installed quickly , efficiently and quality of work was tops.
Jake W. was very pleasant, willing to provide advise if required and quality of his work was very good. Would recommend his services to anybody.
Friendly, efficient and clean
Matt P. Did a great job. He worked efficiently and cleanly. The new toilet seal works perfectly now. Even offered to mop the whole room after. Recommend him very highly. Thanks Matt. #128495
Excellent job by Andrew and Reece, will recommend your company to anyone.
Our drain was blocked, we were advised to Reline the drain, the cost seemed very expensive but when the job was done we felt it was well worth, thanks to Kent, Andrew and Reece.
Toilet Replacement Job No: 126836
Matt.P was very polite explained the entire process & kept me updated as he stepped through the job. Felt very safe with him in our home. Couldn’t be happier with the installation of the new toilet.
Great work and awesome service
Matt V, stewy did a great job but more importantly kept in touch throughout the job so I understood what was happening, always turned up when promised and cleaned up afterwards!
Gets the job done
Ben Mark: very friendly person and was able to fix my broken water line. He do Good job and would recommend to those who require a plumber. Thank you so much
Matt V, Stewy: Top quality job, quickly and professionally. I didnt expect the end job result to be as neat or cleaned up as well as it was. Highly recommend.
The plumber send (Jr) was great. He tried to get me the hot water system that I wanted but being later Saturday afternoon was unable to do so. However he made sure that a temporary hot water system was in place until mine was available. I wil use them again next time. Ed
Ben Mack did a very neat tidy thoroughly good job on a broken sewer pipe and blockage. Very happy with his work ethics arriving on time. Would have him again anytime if we needed B&M Moxon.
Jake was brilliant
He was punctual, polite and tidy. He explained everything clearly. The original quote 130406 was to install mini stops on basin. When this failed to improve water pressure he ran a new cold line from outside. Pressure fixed invoice 123818
Professional and on time plumbers
Big thumbs up to all the workmen who came out to fit out new taps and toilets at my home - Brett, Tristan, Jayke. They were professional and on-time. Even had an issue with one of the toilets, which they promptly fixed. Would use again.
Personable service and efficient work
I had a leaking pipe. The company came out promptly to investigate the cause and do some initial investigation.
The next day Jake W arrived early in the rain. He got access to the problem by going via a garden bed rather than having to cut through a path. Made arrangements to check all was running correctly and clean water was running out of all taps. A good chap.
Friendly and efficient 126417
A job well done by Jake.W who fixed our source of warm water. Done Professionally and Efficiently with no need of help from other plumbers. Definitely recommend their work as plumbers.
Fast and efficient
I've used PlumbFirst on 2 occasions in the past 3 months and I am extremely happy with the results. From the moment I made my online enquiry till completion of both jobs PlumbFirst was readily available, gave great advice and completed the jobs within a very quick timeframe. Workmanship on both occasions has been top class. I would recommend PlumbFirst as my preferred choice.
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