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Plush Furniture NSW, Alexandria

Plush Furniture NSW, Alexandria

4.8 from 545 reviews

Reviews

(509)
(8)
(2)
(4)
(22)
  • Product Quality
    4.8 (63)
  • Return Claim MadeYes (3) · No (80)
  • Warranty Claim MadeYes (5) · No (76)
  • Product Appearance As advertised (84%) · Not as advertised (16%)
  • Customer Service
    4.8 (88)


Amazing service and beautiful show room!

published

As a first time buyer, I was recommended by many of my friends to visit Plush. Robert (Manager) was fantastic to deal with and the Alexandria showroom is really nice! Couldn’t recommend highly enough.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlexandria
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Jennifer G.

Jennifer G.Sydney, NSW

PLUSH IN ALEXANDRIA IS WONDERFUL!

published

We visited the plush store in Alexandria and couldn’t be more delighted with the showroom, service and manager Robert who went out of his way to help buy the most perfect lounge. We highly recommend this store.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Excellent service

published

My husband and I attended Plush Alexandria a couple of weeks ago with the intention of purchasing a new sofa. Molly was extremely helpful and patient, answering all our questions. We are looking forward to receiving our sofa in the near future.

Customer Service
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Tom

TomSydney, NSW

Great Friendly Service

published

Molly was extremely friendly and helpful in assisting us in choosing the right sofa for us. We can't wait for it to arrive, and highly recommend going to this store!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Tanya J

Tanya JSydney, NSW

So Happy !!

published

I had the pleasure of meeting Josh at the Alexandria store and he was so lovely and professional and he gave me excellent customer service. This is my second purchase in a leather lounge after 10 years and would highly recommend a plush lounge to any one and I will return again!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlexandria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Amazing couch

published

Great service, very helpful and informative- easy finding what we wanted.
Josh and Jared were great.
Our first big lounge purchase and we couldn’t be happier.
Would definitely recommend and shop again.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Helen

HelenSydney, NSW

  • 2 reviews

Wonderful experience at Plush Alexandria

published

My sister has a Plush modular sofa and after a 2 years it still looks like new!!. So when it was time to upgrade mine I went to Plush and found the wonderful Zara with Chaise. Robert the Manager was very patient with me whilst I tried every sofa and looked at different fabrics. If you want genuine customer service and a superior sofa then go to Plush at Alexandria.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlexandria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great customer service

published

Josh from the Alexandria store was super helpful with helping advice us on choice of couch, which module would suit us best and what fabrics. We came several times and he was very patient with us every time as well as keeping the sale prices for us.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Alexandria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Tali

TaliSydney, NSW

Finally found our perfect family sofa!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlexandria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great experience at Alexandria

published

We had a great experience at Plush Alexandria, largely thanks to the wonderful and genuine customer services provided by Josh. He was very patient while we tossed up different sizes and fabrics. He was able to show us couches on the floor that would be similar in feel to all of the fabrics on our shortlist. He talked through the pros and cons of different fabrics, which gave us confidence to make this big purchase for our new house. He was even kind enough to tell us where we could buy one of the (non Plush) coffee tables from! Can't wait for our new Zara to arrive!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAlexandria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Katherine

KatherineSydney, NSW

Top Service!

published

Molly helped us find our perfect sofa at Plush Alexandria. She was casual and friendly in her approach (not overly sales-like) which was refreshing and gave us space when needed. She had an upbeat friendly manner, was able to answer all our questions easily, understood our needs and gave us the best deal possible on what we bought. I would highly recommend Plush Alexandria (and ask for Molly!)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Alexandria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Daniel

DanielSydney, NSW

10/10 customer service!

published

Robert the store manager was extremely helpful in assisting us in purchasing our lounge for our family home. The store was really easy to navigate through and had a wide range of quality products to choose from.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationALEXANDRIA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Rachael

Rachael

  • 2 reviews

Great customer service!

published

Experienced outstanding customer service at Plush Alexandria. Robert was extremely helpful, and provided us with useful advice when choosing our new lounge. 10/10 would recommend. Looking forward to receiving our new furniture!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlexandria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Maria P.

Maria P.Sydney, NSW

Molly your customer service was Tops !!!!!

published

I have been to 3 plush stores and the service I received today from Molly and her lovely Scotish Manager were exceptional. So friendly and very honest. Their customer service was A class. We purchased a beautiful lounge with their help and expert advise. Thankyou Molly and Braveheart scotsman. Lol looking forward to receiving my lounge
Regards Maria

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Jon H

Jon HSydney Surrounds, NSW

  • 11 reviews

Good range and helpful service

published

We went to Plush Alexandria fo their 50% off January sale and were not disappointed. The selection was great and prices reasonable. We were served by Molly who gave us some good advice and generally did a great job looking after us.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAlexandria NSW
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
CaM

CaMSydney, NSW

Excellent Service at Plush Alexandria

published

We spent a long time at Plush Alexandra selecting our new lounge from their great range. Robert, the store manager was extremely knowledgeable and very helpful and patient while we made our choice. A pleasure to do business with - would recommend 10/10. Thanks!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush Furniture, Alexandria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Mel B

Mel B

  • 3 reviews
  • Verified customer

LOYAL CUSTOMER FOR GOOD REASON

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlexandria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Donna

DonnaSydney, NSW

Thank you Molly at Alexandria

published

I would like to thank Molly from Plush Alexandria for helping myself and my husband on choosing a sofa. We could not ask for a more courteous ,patient,respectful and knowledgeable person to help us out. After searching for 3 months for a sofa which filled our needs and dealing with a number of salespeople Molly was a breath of fresh air to deal with. The Alexandria store is well set up with a great range of sofas to pick from. We are so pleased to have found a sofa which not only looks great but gives us the back support that we need. We are looking forward to our new sofa and will be recommending Molly of the Alexandria Store to all our family and friends,

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAlexandria NSW
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Michael

MichaelSydney, NSW

Wonderful Service

published

Josh was wonderful. Took the time to understand and consider our needs. Responded to any objections or concerns appropriately and confidently. Delivery was smooth, product is still too new to evaluate quality, however, service was top notch.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlexandria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Heath and Seb

Heath and SebSydney, NSW

Experts in Sofa’s

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAlexandria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

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