??!
1 photo
Plush Furniture QLD, Aspley

Plush Furniture QLD, Aspley

4.7 from 345 reviews

Reviews

Review distribution

5 star
300
4 star
26
3 star
2
2 star
3
1 star
14

Joanne

JoanneSouth East Queensland, QLD

Thank you Judith!!

published

Wonderful experience, warmth and professionalism are words that describe Judith from Plush at Aspley. Our Mum cannot wait to get her new couch, after being expertly guided around the showroom by Judith, and choosing the exact perfect fit, colour, cushions to match as well as adding the electric recliner to the single seat. Thank you again Judith!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush at Aspley homemaker centre
See all answers

Great product, great service

published

Judith provided excellent service taking us through the Cameo Modular product range which is the one we were interested in and explained the various options. She also provided very quick response via email to give us amended quotes to suit our requirements. It was a pleasure to shop in the store and we are looking forward to the arrival of our new sofa.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley, Qld
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Excellent Service Bijoy and Judith

published

Excellent Service from both Bijoy and Judith. Patient and kind and helpful. Asked me about my needs. Offered purchase care package. Advised it takes 12 weeks to manufacture to my specification.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Barb26

Barb26North West, QLD

  • 2 reviews

Great service

published

Nice range, good layout and great help from Meryl Dodge with options and fabric and care of the leather. Can't wait for it to arrive. Meryl gave us room to browse and help when we asked. Great info and service, thanks.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Julie W

Julie WBrisbane

  • 2 reviews

Love our new lounge

published

Meryl gave us wonderful service and explained in detail how we could build our lounge. She gave us plenty of options and quotes for each and patiently waited for us to decide which one would work best for us. Very happy with our final selection.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Lounge chaise repair

published

Andrew arrived on time and was very friendly. Chaise connector to couch was fixed straight away no problems. Thankyou so much for the great service and would recommend Plush to family and friends

Product Quality
Customer Service
Return Claim MadeNo
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Julie, thank you for sharing on your experience! We appreciate the feedback and will be sure to pass it on to our team.
Warm regards,
Plush Think Sofas


Amanda

Amanda

  • 4 reviews
  • 5 likes

Very happy with new lounge

published

Store was well set out. Merely looked after us very well.
Delivery was prompt and when they said it was going to be which was a bonus. However delivery men did drop my lounge but it seems ok.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Amanda, thank you for taking the time to share your valuable feedback. We appreciate your review on your overall Plush experience and will be sure to pass on to the team.
Warm regards,
Plush Think Sofas


Steph

StephSouth East Queensland, QLD

Excellent service and beautiful product

published

Very helpful staff! Attention to detail throughout. Tane & Inia delivered my sofa, set it up so quickly, helped place it in my living room. They were amazing and so friendly!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Warranty service

published

Excellent experience in obtaining a warranty service from Plush Aspley. Communication through the store to the contact centre was quite efficient. Follow up by the store’s upholsterer was very professional and timely. On the nominated day to undertake the warranty work, on time arrival and efficient and friendly service made the whole experience very satisfying. Compliments to Plush for coordinating this warranty process.

Product Quality
Customer Service
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Warranty on fault in fabric stitching

published

My sofa had a small fault with the fabric stitching. Plush replaced it no questions asked. Andrew fixed it & did a great job! He was friendly, professional & great customer service. Very flexible with arranging a time to suit me with work etc.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Store LocationAspley, Qld
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Sofa Recliner Repair

published

We are mostly happy with our sofa, but the foot rest on the recliner has failed twice. [name removed], the repairman, has been excellent in sorting this out for us. He is friendly and punctual. Fingers crossed all is ok with the recliner now.
Cheers,
Garth

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Excellent customer service

published

I walked into Plush at Aspley and saw the perfect couch immediately. Meryl approached me and helped me navigate my specific requirements for my dream couch, and I walked out with my new couch on order and couldn't be happier. I can't wait to get it.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Aspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The Faulkners

The FaulknersDarling Downs, QLD

Happy Customer

published

Our search for an oversized lounge ended when we discovered Plush. We found the right fabric and colour for our decor. Thanks Ross for helping us find the perfect lounge.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Faulkners, thanks for the feedback! It is wonderful to hear that your search for the perfect sofa ended at our Plush Aspley Showroom. Enjoy!
Warm regards,
Plush Think Sofas


Great product, great service

published

Fantastic range and great service. Watch their delivery emails do get caught as spam though, and also final payment is done over the phone (if not done in store). Overall though 10/10, perfect for our home. Thanks Meryl!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush in Aspley, Brisbane
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Nathan, we appreciate your feedback which we will pass on to our team. It is great to hear that your new addition fits perfectly in your home. We would love to see some amazing pictures on our Instagram page!
Warm regards,
Plush Think Sofas

NEIL

NEILQueensland

  • 2 reviews

Friendly yet professional

published

A great experience dealing with Bijoy who assisted us in not only explaining the features of a 3-Seat Sofa but also the benefits of the product. Product knowledge was exceptional. Explained the warranty period very well. A likable fellow who was not pushy. Even organised delivery from Brisbane to Gold Coast very efficiently, communicating very effectively with the receiver of the Sofa.
Very satisfied with product and price and will surely shop at Plush Furniture in the future.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley QLD
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Fantastic service and product

published

Excellent friendly service by our consultant Bijoy. He was informative and extremely helpful in making sure everything was what we wanted. Highly recommend the store and Bijoy to anyone looking at purchasing a lounge

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Kerryn, thank you for leaving such a high recommendation of our Aspley Showroom. It is always a pleasure to hear that all aspects of your sofa selection process were covered by our team. Hope you enjoy!
Warm regards,
Plush Think Sofas


Hazz

HazzSouth East Queensland, QLD

10 year warranty did not last after 2 years

published

We bough a Vancouver sofa in 2017 from Plush at Aspley. After 2 years a mark appeared on one of the panels on the recliner chairs. Rang Plush to come and look , knowing we could get it fixed with their top 5 year protection kit . WHAT A CON . They refused to fix the problem because they said we cleaned that certain spot the wrong way . We could get it fixed if we payed for it . We will never go to Plush for any thing again . Must talk to consumer affairs to see why they get away with this con. Should have gone to Nick Scali.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Aspley
See all answers
4 comments
Plush Furniture
Plush Sofas A.Plush Furniture
Hazz
Hazz

Hi Plush, You should have our address from the first time we contacted you. My mobile is 0437777086 . Regards Harry Cramp .

Plush Furniture
Plush Sofas A.Plush Furniture

Hi Harry, thank you for promptly sending through your details. It is our understanding that our team have been in contact in regards to your concerns.
Warm regards,
Plush Think Sofas


Lorraine

LorraineSouth East Queensland, QLD

  • 7 reviews

Ideal sofas

published

We were very pleased with the advice our sales woman gave us when we went to the Aspley store. It made our choice easy. We have just received our leather sofas and they are ideal. The design and leather are both excellent. Thank you Plush

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Lorraine, thank you for sharing on your recent visit to our Plush Aspley Showroom. We look forward to sharing your words with the team and hope you can't wait for your beautiful new sofa.
Warm regards,
Plush Think Sofas


A mac

A macSouth East Queensland, QLD

  • 3 reviews

Best customer service and advice

published

Extremely helpful, amazing customer service and great advice and ideas for what we wanted to achieve in our living areas. Will be a return customer for sure in the future. Thanks guys

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi A, thank you for your feedback! So wonderful to hear that we will be seeing you back in our showroom. Enjoy your new sofa!
Warm regards,
Plush Think Sofas


Excellent service

published

Visited the Aspley store today and found that they did offer great quality sofas. Choosing a lounge and occasional chairs was a breeze with the help of the sales person Bijoy who was very polite, informative and thorough in giving us helpful advise and supplying us with a range of options to suit. After we made our order Bijoy ran through all the care instructions, helpful information for after sale support and lead us to the door. Very easy to talk to. Due to a current sale we received a great price on the products we purchased. Although we now have to wait 8-10 weeks for our lounges to arrive I feel confident that we are going to love them and feel that if something is wrong when they arrive it will be sorted quickly and efficiently.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Page 1 of 18

See all Plush Furniture reviews

Questions & Answers

Sorry, there are no questions about Plush Furniture QLD, Aspley but you can read 120 questions about Plush Furniture.


Get an answer from our members and Plush Furniture representatives

Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedSofas
Compare all Plush Furniture

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.