Our search for an oversized lounge ended when we discovered Plush. We found the right fabric and colour for our decor. Thanks Ross for helping us find the perfect lounge.
Great product, great service
Fantastic range and great service. Watch their delivery emails do get caught as spam though, and also final payment is done over the phone (if not done in store). Overall though 10/10, perfect for our home. Thanks Meryl!!
Friendly yet professional
A great experience dealing with Bijoy who assisted us in not only explaining the features of a 3-Seat Sofa but also the benefits of the product. Product knowledge was exceptional. Explained the warranty period very well. A likable fellow who was not pushy. Even organised delivery from Brisbane to Gold Coast very efficiently, communicating very effectively with the receiver of the Sofa.
Very satisfied with product and price and will surely shop at Plush Furniture in the future.
Fantastic service and product
Excellent friendly service by our consultant Bijoy. He was informative and extremely helpful in making sure everything was what we wanted. Highly recommend the store and Bijoy to anyone looking at purchasing a lounge
10 year warranty did not last after 2 years
We bough a Vancouver sofa in 2017 from Plush at Aspley. After 2 years a mark appeared on one of the panels on the recliner chairs. Rang Plush to come and look , knowing we could get it fixed with their top 5 year protection kit . WHAT A CON . They refused to fix the problem because they said we cleaned that certain spot the wrong way . We could get it fixed if we payed for it . We will never go to Plush for any thing again . Must talk to consumer affairs to see why they get away with this con. Should have gone to Nick Scali.
We were very pleased with the advice our sales woman gave us when we went to the Aspley store. It made our choice easy. We have just received our leather sofas and they are ideal. The design and leather are both excellent. Thank you Plush
Best customer service and advice
Extremely helpful, amazing customer service and great advice and ideas for what we wanted to achieve in our living areas. Will be a return customer for sure in the future. Thanks guys
Visited the Aspley store today and found that they did offer great quality sofas. Choosing a lounge and occasional chairs was a breeze with the help of the sales person Bijoy who was very polite, informative and thorough in giving us helpful advise and supplying us with a range of options to suit. After we made our order Bijoy ran through all the care instructions, helpful information for after sale support and lead us to the door. Very easy to talk to. Due to a current sale we received a great price on the products we purchased. Although we now have to wait 8-10 weeks for our lounges to arrive I feel confident that we are going to love them and feel that if something is wrong when they arrive it will be sorted quickly and efficiently.
Very happy !
Plush has an awesome range of sofa options making it easy for us to create the perfect room setting . Also they have a great range of fabric and leather samples to choose from .
Totally recommended !
Meryl was great in guiding us through the sofa choices and we are very happy with our choice . If the product and after sales service is as good as the sale staff , you cant go wrong.
Waiting, waiting, waiting
Chris at the Midland, WA store was very professional, no pressure, and great product knowledge. He did inform me of a 12-14 week delivery for my Snuggles chair, but in hindsight this seems way too long to wait only to be slugged an extra $99 for delivery, my bad for not taking this into account, so another month sitting on a camping chair :(
I made an order whilst on holiday for a sofa. I then was back in South Africa for 11 months but Marcia kept in touch and the order was executed perfectly and when I finally made my move to Australia, delivery was punctual. Marcia was the key to this service and I thank her very much. We love the couch. We love the shop. And well done Marcia. Patricia.
At last we found the Lounge that we were looking for!
The store is large and easy to move around, quality was great! Bijoy was exceptionaly helpful and, we were able to pick and choose different combinations and fabrics for our lounge!
my 2nd favourite word - Discounted
Bijoy was honest and a pleasure to deal with. We looked in many stores and came across Plush. Lovely showroom & great service. No pressure at all. We hope to deal with Bijoy again.
The company itself should do more to bring down delivery price of $99 (we lived 4 suburbs away). Many of its competitors charge less.
The men who delivered the lounger were very professional and arrived at the time they advised. They helped me move the existing couch.
Great Customer Service
We were looking for a leather lounge to fit into a difficult space. Marcia at Plush Aspley went out of her way to assist us in finding the right lounge for this purpose. She had a friendly, professional manor and was efficient in finding what was suitable for our needs.
The search is over! The ultimate lounge has been discovered!!
Navigation through store was easy due to layout, broad range of products to choose from. Satisfied by my choice to suit my needs. No need for assembly due to product chosen. Thanks to Marcia, professional and very knowledgeable. Covered every aspect of the product!
Marcia, your the best!!!
Thanks for the great service Marcia. The sofa in the showroom was really comfortable and looked great, so it was an easy choice. Can't wait for our new sofa to arrive.
So glad I went to Plush at Aspley. The store was well set out, not at all cluttered. I had looked online and thought I knew exactly what I wanted. Then I noticed the clearance section. Purchased an amazing leather lounge with electric recliners and chaise at an unbelievable price!!!!! Thanks to Marcia for her product knowledge and great customer service.
I visited the North lakes store and spoke to Judith. She was so friendly and helpful in helping me with options for a lounge for my media room. Her product knowledge was amazing and I will be back to see her very soon
Thank you to Marcia at Aspley Plush. She was brilliant to deal with and helped us find the perfect sofa and accommodated our specific demands.
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