??!
1 photo
Plush Furniture QLD, Aspley

Plush Furniture QLD, Aspley

4.7 from 335 reviews

Happy Customer

Our search for an oversized lounge ended when we discovered Plush. We found the right fabric and colour for our decor. Thanks Ross for helping us find the perfect lounge.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationAspley
1 comment
Hi Faulkners, thanks for the feedback! It is wonderful to hear that your search for the perfect sofa ended at our Plush Aspley Showroom. Enjoy! Warm regards, Plush Think Sofas

Great product, great service

Fantastic range and great service. Watch their delivery emails do get caught as spam though, and also final payment is done over the phone (if not done in store). Overall though 10/10, perfect for our home. Thanks Meryl!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush in Aspley, Brisbane
1 comment
Hi Nathan, we appreciate your feedback which we will pass on to our team. It is great to hear that your new addition fits perfectly in your home. We would love to see some amazing pictures on our Instagram page! Warm regards, Plush Think Sofas

Friendly yet professional

A great experience dealing with Bijoy who assisted us in not only explaining the features of a 3-Seat Sofa but also the benefits of the product. Product knowledge was exceptional. Explained the warranty period very well. A likable fellow who was not pushy. Even organised delivery from Brisbane to Gold Coast very efficiently, communicating very effectively with the receiver of the Sofa.
Very satisfied with product and price and will surely shop at Plush Furniture in the future.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley QLD
1 comment
Hi Neil, thank you for sharing on our Plush Aspley Showroom. We hope that you can't wait to be the owner of your brand new stunning Plush Sofa which we are sure you will love. We look forward to passing on your kind words. Warm regards, Plush Think Sofas

Fantastic service and product

Excellent friendly service by our consultant Bijoy. He was informative and extremely helpful in making sure everything was what we wanted. Highly recommend the store and Bijoy to anyone looking at purchasing a lounge

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
1 comment
Hi Kerryn, thank you for leaving such a high recommendation of our Aspley Showroom. It is always a pleasure to hear that all aspects of your sofa selection process were covered by our team. Hope you enjoy! Warm regards, Plush Think Sofas

10 year warranty did not last after 2 years

We bough a Vancouver sofa in 2017 from Plush at Aspley. After 2 years a mark appeared on one of the panels on the recliner chairs. Rang Plush to come and look , knowing we could get it fixed with their top 5 year protection kit . WHAT A CON . They refused to fix the problem because they said we cleaned that certain spot the wrong way . We could get it fixed if we payed for it . We will never go to Plush for any thing again . Must talk to consumer affairs to see why they get away with this con. Should have gone to Nick Scali.

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Aspley
4 comments
Hi Hazz, thank you for sharing your valuable feedback with us. We are sorry to hear of your experience and would like to look into this immediately. So that we can identify your claim could you kindly assist us by sending your contact information to contactus@plush.com.au. Your feedback has been passed on and once we can identify you we will investigate. Warm regards, Plush Think SofasHi Plush, You should have our address from the first time we contacted you. My mobile is 0437777086 . Regards Harry Cramp .Hi Harry, thank you for promptly sending through your details. It is our understanding that our team have been in contact in regards to your concerns. Warm regards, Plush Think Sofas

Ideal sofas

We were very pleased with the advice our sales woman gave us when we went to the Aspley store. It made our choice easy. We have just received our leather sofas and they are ideal. The design and leather are both excellent. Thank you Plush

1 comment
Hi Lorraine, thank you for sharing on your recent visit to our Plush Aspley Showroom. We look forward to sharing your words with the team and hope you can't wait for your beautiful new sofa. Warm regards, Plush Think Sofas

Best customer service and advice

Extremely helpful, amazing customer service and great advice and ideas for what we wanted to achieve in our living areas. Will be a return customer for sure in the future. Thanks guys

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
1 comment
Hi A, thank you for your feedback! So wonderful to hear that we will be seeing you back in our showroom. Enjoy your new sofa! Warm regards, Plush Think Sofas

Excellent service

Visited the Aspley store today and found that they did offer great quality sofas. Choosing a lounge and occasional chairs was a breeze with the help of the sales person Bijoy who was very polite, informative and thorough in giving us helpful advise and supplying us with a range of options to suit. After we made our order Bijoy ran through all the care instructions, helpful information for after sale support and lead us to the door. Very easy to talk to. Due to a current sale we received a great price on the products we purchased. Although we now have to wait 8-10 weeks for our lounges to arrive I feel confident that we are going to love them and feel that if something is wrong when they arrive it will be sorted quickly and efficiently.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
1 comment
Hi Kat, we are so happy to hear that you recent visit to our Aspley Showroom met all your expectations. It is great to hear that your excitedly awaiting your sofa which is being made-to-order in your perfect fit. Thank you for taking the time to leave such kind words will we will be sure to pass on and we look forward to your next visit. Warm regards, Plush Think Sofas

Very happy !

Plush has an awesome range of sofa options making it easy for us to create the perfect room setting . Also they have a great range of fabric and leather samples to choose from .
Totally recommended !

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationAspley
1 comment
Hi Ross, thank you for taking the time to share your feedback. We are ecstatic to hear that you took full advantage in being able to customise your sofa creating the perfect room setting. We would love to see your stylish home along with many other customers on our Instagram page using our handle Plush_Think_Sofas. Looking forward to seeing these amazing pictures! Warm regards, Plush Think Sofas

Great service

Meryl was great in guiding us through the sofa choices and we are very happy with our choice . If the product and after sales service is as good as the sale staff , you cant go wrong.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
1 comment
Hi Paul, thank you for sharing your experience with us. We look forward to passing on your kind words and can assure that you won't be disappointed. Warm regards, Plush Think Sofas

Waiting, waiting, waiting

Chris at the Midland, WA store was very professional, no pressure, and great product knowledge. He did inform me of a 12-14 week delivery for my Snuggles chair, but in hindsight this seems way too long to wait only to be slugged an extra $99 for delivery, my bad for not taking this into account, so another month sitting on a camping chair :(

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationMidland, WA
3 comments
Hi there, thank you for taking the time to share your valuable feedback. Your Snuggle Chair takes time as it is being made-to-order in the cover of your choice, it is handcrafted to the highest quality and comes with a ten year warranty. Our Snuggle is one of our most popular models which can be seen from many happy customers. We can assure you that your order is well worth the wait. Warm regards, Plush Think SofasThank you for responding, my Snuggles is due the end of this month but I have asked the Midland store if there is a chance to deliver it earlier to please do so. My camping chair is so uncomfortable. :)Oh, I have no idea why product review thinks I’m in Aspley, Qld. ?

Smooth Sailing!

I made an order whilst on holiday for a sofa. I then was back in South Africa for 11 months but Marcia kept in touch and the order was executed perfectly and when I finally made my move to Australia, delivery was punctual. Marcia was the key to this service and I thank her very much. We love the couch. We love the shop. And well done Marcia. Patricia.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationAspley
1 comment
Hi Patricia, it is wonderful to read of the service you received at our Plush Aspley Showroom. We are pleased to hear that you have received your long awaited sofa which we hope you enjoy. Many Thanks! Warm regards, Plush Think Sofas

At last we found the Lounge that we were looking for!

The store is large and easy to move around, quality was great! Bijoy was exceptionaly helpful and, we were able to pick and choose different combinations and fabrics for our lounge!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationAspley
1 comment
Hi Karen, we are so pleased to hear of your recent visit to our Plush Aspley Showroom. So great hearing that from over 100,000 combinations of style, configuration and covers, you found your perfect fit at last! We look forward to sharing this with the team. Warm regards, Plush Think Sofas

my 2nd favourite word - Discounted

Bijoy was honest and a pleasure to deal with. We looked in many stores and came across Plush. Lovely showroom & great service. No pressure at all. We hope to deal with Bijoy again.
The company itself should do more to bring down delivery price of $99 (we lived 4 suburbs away). Many of its competitors charge less.
The men who delivered the lounger were very professional and arrived at the time they advised. They helped me move the existing couch.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationaspley
1 comment
Hi there, thank you for taking the time to share on your overall experience with Plush. Wonderful to hear of another customer under the influence of Bijoy's amazing service and demeanor. We hope you enjoy your new sofa and really appreciate your recommendation and will be sure to pass it on. Looking forward to your next visit! Warm regards, Plush Think Sofas

Great Customer Service

We were looking for a leather lounge to fit into a difficult space. Marcia at Plush Aspley went out of her way to assist us in finding the right lounge for this purpose. She had a friendly, professional manor and was efficient in finding what was suitable for our needs.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley QLD
1 comment
Hi there, we are so pleased to hear of your visit to our Plush Aspley Showroom. It is great to hear that you are now the owner of your beautiful Plush Sofa which we hope you enjoy. Thank your for taking the time to share such kind words which we will be sure to pass on. Warm regards, Plush Think Sofas

The search is over! The ultimate lounge has been discovered!!

Navigation through store was easy due to layout, broad range of products to choose from. Satisfied by my choice to suit my needs. No need for assembly due to product chosen. Thanks to Marcia, professional and very knowledgeable. Covered every aspect of the product!
Marcia, your the best!!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAspley
1 comment
Hi Carl, we are so pleased to read of the service you received from Marcia at our Plush Aspley Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words. Warm regards, Plush Think Sofas

Thank you!

Thanks for the great service Marcia. The sofa in the showroom was really comfortable and looked great, so it was an easy choice. Can't wait for our new sofa to arrive.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationAslpey
1 comment
Hi Garth, thanks for the great review! It is wonderful hearing of your visit to our Plush Aspley Showroom and that you can't wait for your beautiful new sofa to arrive. We look forward to passing on your kind words and we hope you enjoy your sofa. Warm regards, Plush Think Sofas

Amazing service

So glad I went to Plush at Aspley. The store was well set out, not at all cluttered. I had looked online and thought I knew exactly what I wanted. Then I noticed the clearance section. Purchased an amazing leather lounge with electric recliners and chaise at an unbelievable price!!!!! Thanks to Marcia for her product knowledge and great customer service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationAspley
1 comment
Hi Sally, we are so pleased to hear of your visit to our Plush Aspley Showroom. We are thrilled that you have found your perfect sofa and at an unbelievable price! Thank you for taking the time to leave such kind words which we will be sure to pass on. Warm regards, Plush Think Sofas

Fantastic service

I visited the North lakes store and spoke to Judith. She was so friendly and helpful in helping me with options for a lounge for my media room. Her product knowledge was amazing and I will be back to see her very soon

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNorth Lakes
1 comment
Hi Annita, we are so pleased to hear of the wonderful service you received from Judith at our Plush Northlakes Showroom. We are sure you will love your newest Plush addition. Warm regards, Plush Think Sofas

Excellent service

Thank you to Marcia at Aspley Plush. She was brilliant to deal with and helped us find the perfect sofa and accommodated our specific demands.

1 comment
Hi Mandy, we are so pleased to read of the service you received from Marcia at our Plush Aspley Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words. Warm regards, Plush Think Sofas

Page 1 of 17

See all Plush Furniture reviews

Questions & Answers

Sorry, there are no questions about Plush Furniture QLD, Aspley but you can read 115 questions about Plush Furniture.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.