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Plush Furniture QLD, Aspley
4.8 from 512 reviews · View Statistics
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Liz
LizSouth East Queensland, QLD

Exceptional Service and Products

published

Methyl looked after us and made us feel very welcome. Her knowledge and advice was invaluable and she showed us the showroom displaying a huge range of lounges. She guided us towards products according to our needs and allowed us time to think about the many choices available. We have not experienced outstanding customer service like this for a long time. Meryl explained all details carefully so that we fully understood the process and the product. We are excited about our purchase and can’t wait to receive our beautiful, high quality lounge. We felt that Meryl was genuinely excited about our purchase too. We highly recommend Plush Furniture and an exceptional saleswoman in Meryl.

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Dale Watson
Dale WatsonSydney, NSW
  • 2 reviews

Excellent service, Great products

published

Great sales experience with excellent service at Plush Aspley. I highly recommend the team! Merely provided great advice and knew her product! Pleasure to deal with her and the team!

Incentivised Review No
Plush Furniture
Plush Sofas A.Plush Furniture
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Brad
BradSouth East Queensland, QLD

Bijoy is the sole reason I bought there

published

The sales rep Bijoy is a credit to the store, he was knowledgeable, friendly and not aggressive about closing the sale, he kept me informed through the process and was the deciding factor for taking my business to plush.
Unfortunately, when I contacted the store and did not speak to bijoy, I found the service disinterested and dismissive of my concerns and told me to take up my questions with their warranty department, even before I was properly able to explain my concerns.

Product Quality
4/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Great customer service

published

We were really happy with the service we received from David at Aspley. He took the time to answer all of our questions and show us the different leather options. He also made sure it was the leather most suitable for people with pets after we'd mentioned having a cat. Really appreciated his attention to detail and friendly service.

Customer Service
5/5
Incentivised Review No
Plush Furniture
Plush Sofas A.Plush Furniture
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Fantastic experience

published

Bijoy from the Aspley store was outstanding! Very interactive & thorough with his assistance. Made it a pleasure to purchase in store.

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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RandM
RandMSouth East Queensland, QLD
  • 2 reviews
  • 1 like

Would highly recommend

published

The store was well set out, making it easier to look at different options. We were very surprised to see and hear about the range of products available. The quality of the leather was beautiful.
We were extremely happy with the service that we received from Meryl. We were not sure what configuration or colour to choose and Meryl posed some very helpful questions to us to make this decision easier. She explained the Plush process really well, making our purchase very stress free - so much in fact we purchased two sofas on the day!

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Andrew
Andrew
  • 3 reviews

Great Service and Friendly, Professional Advice at Aspley Store

published

I would like to say thank you so much to Bijoy at the The Plush Aspley Store (Home Maker Centre). Friendly from the moment I walked into the store and all during the shopping experience. Highly professional, knowledgeable and patient with all my questions.

Bijoy made it easy when it came time to choosing my new lounge sofa and ottoman. Thank you Bijoy and Plush Aspley for making my shopping experience easy, relaxed and enjoyable.

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Andrew
AndrewSouth East Queensland, QLD
  • 4 reviews
  • 3 likes

Excellent customer service

published

A review on my experience attending the Aspley Store. On attendance I was greeted promptly by Meryl who initially pointed me in the right direction. After settling on a style of couch, Meryl was quick to assist and was extremely knowledgeable. She assisted in custom making a particular couch and was extremely helpful when choosing a fabric type and colour. She was friendly, professional and a wonderful sales consultant. Very happy with the service and the end product. Head to Aspley Plush and Meryl will take good care of you.

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Chris S
Chris SSouth East Queensland, QLD
  • 3 reviews
  • 1 like

Friendly and knowledgeable

published

Bijoy helped me find a great Ottoman and was very helpful and very forthcoming with advice to help me make a decision. Without Bijoy's assistance and willingness to help, I probably would have left the store empty-handed.

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Perfect service!

published

Thank you to Bijoy at Plush Aspley! Fantastic service in store, on the day of purchase, as well as great communication throughout the entire process. Bijoy helped work out delivery, including checking sofas could be delivered via stairwell or balcony. Bijoy was patient and helpful throughout the entire process, and of course the couches are gorgeous too! Very happy,
Tonia Holmes

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Outstanding service

published

Tamara from Aspley spoke to me by video link (due to covid) showing and explaining details of sofa and she followed up by phoning a few times to explain deposit, delivery etc. Tamara was polite, friendly and professional. Cannot wait to get my new cameo sofa.

Customer Service
5/5
Incentivised Review No
Plush Furniture
Plush Sofas A.Plush Furniture
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Jen
JenSouth East Queensland, QLD

Customer service

published

Big thanks to Meryl at Aspley. Excellent service, highly recommend dropping in to see her. Listened to what my requirements were.

Customer Service
5/5
Incentivised Review No
Plush Furniture
Plush Sofas A.Plush Furniture
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JRS
JRS
  • 2 reviews

Great product & customer service

published

We recently bought a Berlin modular sofa in leather from the clearance section of Plush Aspley. David was excellent with answering my questions on the phone initially then in person. Plus David spoke with Bijoy who organised a great clearance price for us. Very happy all round with the comfy product & customer service. Also was very happy to have been able to buy a floor stock couch which didn’t smell too “new” (“new” smells trigger migraines for me) Thanks

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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New couch coming soon

published

Both David (Saturday/Sunday) and Tamara (Monday) provided courteous and informative service. We are confident that as a result of their assistance we have chosen a suitable product.

Customer Service
5/5
Incentivised Review No
Store LocationAspley
Plush Furniture
Plush Sofas A.Plush Furniture
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Kate H.
Kate H.South East Queensland, QLD

Amazing Customer Service & Product Knowledge

published

Thank you Meryl and the team at Plush Aspley for the incredible customer service while we were in store. Your friendly manner, helpfulness and product knowledge was flawless. We enjoyed our in store time and can not wait for our plush lounges to arrive. Would highly recommend Plush for its service, quality, fabric selections and comfort. We appreciated your amazing service and will recommend you to family and friends.

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Plush Furniture QLD, Aspley

Details

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CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedLiving and Sofas
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