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Plush Furniture QLD, Logan

Plush Furniture QLD, Logan

5.0 from 422 reviews

Reviews

5.0

422 reviews
5
(411)
4
(8)
3
(2)
2
(0)
1
(1)
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Debbie C.

Debbie C.

  • 2 reviews

Excellent Service

published

Selecting our new lounges was a pleasure and fuss free with the expertise of Florent to guide us. His demure and his product knowledge was excellent. We will certainly recommend our family and friends to start their new lounge shopping here before anywhere else.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan QLD
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The introduction is very detailed and perfect!

published

Chinese salesman from style matching, leather matching and explanation is very patient and professional, very good! Has been the second time to choose to buy here, because like the product and environment here!

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Tim P.

Tim P.South East Queensland, QLD

Fantastic service

published

Jerlene from the Logan store was absolutely fantastic to deal with made our purchase so much easier new all of the options, all of the configurations, was all so easy, likewise Lisa was fantastic from the online department nothing was too much trouble great to deal with ... quality staff

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationlogan
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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Karen S.

Karen S.South East Queensland, QLD

Chrystal is a gem!

published

We had very specific needs to fit our space. Chrystal was patient while we looked at every lounge ever designed! She provided us with various quotes as our design ideas changed and we tried to find a solution. She wasn’t pushy and tried to understand our unique needs. She was knowledgeable and responsive. Thanks Chrystal...you’re a gem!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
LandL

LandL

  • 2 reviews

EXCEPTIONAL CUSTOMER SERVICE

published

Chrystal Battese was exceptional. She was extremely knowledgeable, had the patience of a saint & went above & beyond to help us pick our first ever leather modular lounge. We can't thank her enough.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationLogan "Qld"
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Benn

BennSouth East Queensland, QLD

  • 2 reviews

Friendly Helpful service

published

Jerlene was super helpful in assisting us selecting and designing our new sofa. Chrystal honoured the discount we were given 2 weeks after the initial meeting even though the sale had ended as we were waiting on some dimensions from the house.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan, Qld
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Jerlene’s service!

published

My husband and I had such a pleasant time at the Logan store with Jerlene. She really knew her product knowledge and was a pleasure to work with! She also stayed back slightly after 5pm to help us finalize our purchase and this was very much appreciated :-)
Thank you so much Jerlene! :-)

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationLogan queensland
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The after sales service provided by Andrew is second to none.

published

I had a small problem with my new Sofa which was promptly attended to by Andrew. He patiently found the fault and eliminated an annoying squeak in the reclining mechanism.

Customer Service
Product Quality
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Review collected in partnership with Plush Furniture

Gary

GarySouth East Queensland, QLD

Great service, very professional operation.

published

Kassiah (sales staff) was extremely helpful, above expectation offered some excellent ideas and samples to ensure the best selection for our lounge, we have already recommended Plush Logan to friends.
Cheers
Gary and Linda

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan Plush
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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Kayla Y

Kayla YSouth East Queensland, QLD

So excited! Can’t wait to receive my new lounge

published

Chrystal was so helpful and patient with us while we decided what we wanted. She made it easier to make a decision with all her help as this was our first time buying a brand new lounge. We are so excited and can not wait to receive our new lounge in a few weeks.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan, QLD
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Claire

ClaireSouth East Queensland, QLD

Replacement motor on recliner

published

Phoned store at 16.50, by 17.00 Andrew had contacted me to arrange attending the following morning. Fixed by 11.00. Excellent service from store and Andrew. Couldn't have asked for more.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationLogan homemaker centre
See all answers
3 comments
Plush Furniture
Plush Sofas A.Plush Furniture
Claire
Claire

Would also like to Say Thank you to Hannah at the Logan store, great telephone manner and service. You have an excellent employee there. Great work Hannah.

Plush Furniture
Plush Sofas A.Plush Furniture

Exemplary old fashioned service

published

The 2IC at Plush@Logan was a pleasure to do business with. Chrystal met our every question and uncertainty with professionalism and good cheer. Her knowledge and pleasant personality assured us each step of the way without us feeling pressured. The processes of ordering and paying for the furniture was also a professional process that enabled us to feel that all was taken care of. Thank you Chrystal.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Scott

ScottSouth East Queensland, QLD

Great customer service and advice

published

Florent's knowledge of the Plush product was one of the reasons we purchased from Plush. He was able to walk us through soft, medium and hard feel couches. This enabled us to land on the right feel. We are yet to receive the couch, but wanted to make note of Florent's excellent knowledge and his customer service.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Brooke

BrookeSouth East Queensland, QLD

  • 2 reviews

Perfect salesperson

published

I just ordered two sofas today and was assisted by Jerlene. She was so helpful and absolutely lovely, and not once did I feel pressured to buy a particular product. Would recommend going to see her 100%

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationLogan, QLD
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Daniel Parker

Daniel ParkerSouth East Queensland, QLD

Completing our perfect space

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationLogan Plush Sofa
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review

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Rob

RobSouth East Queensland, QLD

Wow, just wow.

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationLogan, QLD
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review

juja59

juja59South East Queensland, QLD

Wonderful service

published

Florent the Showroom Manager at Logan was wonderfully helpful, from choosing a lounge that suited our small living room, giving us swatches/brochures to take home, so we could make our decision. We didn't have any pressure and nothing was too much trouble for him. We now eagerly await our new lounge.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationLogan, Queensland
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review

Bruce

BruceRichmond-Tweed, NSW

Logan shop

published

The staff at the Logan shop were outstanding in service. Can't recommend their astute and friendly professionalism highly enough. The Melbourne lounge is stunning and extremely comfortable with the best quality leather.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan, QLD
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Courtney

CourtneySouth East Queensland, QLD

Chrystal was amazing! Service A+++

published

Went in and found a sofa I loved at an amazing price! From there Chrystal showed me all the options available and answered any questions I had. She then followed up with me to complete my sale, all extremely easy for me with her help. The whole transaction from start to finish was seamless with her amazing customer service!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationLogan, QLD
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Mal Brooks

Mal BrooksSouth East Queensland, QLD

  • 2 reviews

Great customer service

published

A very good range of quality furniture and the superb, knowledgeable, staff attention to all detail. It was some of the best and most comfortable lounges I have come across

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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