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Plush Furniture QLD, Logan

Plush Furniture QLD, Logan

5.0 from 267 reviews

Reviews

Review distribution

5 star
259
4 star
5
3 star
2
2 star
0
1 star
1

Amazing variety of furniture

published

We were pleasantly greeted by Florent when we entered Plush Logan. After explaining our needs to Florent he immediately helped us to view and try a number of recliners. He was very helpful and polite. Having purchased a recliner elsewhere in the past that was completely wrong for my needs I was nervous choosing again. However I feel very confident I have the right chair this time, and look forward to receiving it in January.
Annette Hill

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review


Nathan F

Nathan FSouth East Queensland, QLD

Fantastic service, went over and above. Very friendly.

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationLogan
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review

Terri Moloney

Terri MoloneySouth East Queensland, QLD

Purchase of Sofa

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNewstead Qld and Logan Qld
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Wonderful customer service and great range of products

published

Thank you to Jerlene at the Logan Plush Store for a wonderful purchasing experience with excellent customer service. It was a real pleasure. Jerlene was so patient with us testing each recliner and asking lots of questions and changing our minds so many times about which fabric to choose. The range of sofas was superb and really great quality. Thanks once again Jerlene! We can't wait for our chairs to arrive.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationLogan, QLD
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

lpr

lprSouth East Queensland, QLD

  • 2 reviews

Fantastic service

published

We had the best experience working with Florent at Plush Logan to design the perfect sofa for our home. I cannot speak more highly of the customer service we experienced which seems so hard to come by these days. Florent was there when we wanted him. No hard sell. He worked hard to ensure everything met our needs and we got the best price possible. We ended up with a beautiful sofa that is perfect for our home. Thank you Florent and the team at Plush Logan.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationLogan
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great Customer Service

published

Thank you to Kassiah and Florent for providing the excellent help and advice I needed to purchase my two new Monteray Sofas. Great Customer Service and a really good shopping experience.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush Logan
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Neil, Thanks for the feedback! We look forward to sharing your kind feedback with Kassiah and Florent. Hope you enjoy your new sofa!
Warm regards,
Plush Think Sofas


Excellent Customer Service!!!

published

Visited the Plush Logan Store over the weekend and was EXTREMELY impressed with the service offered by Kassiah and Florent, they were so helpful and took the time to help show the different configurations we could have the lounge in and so many fabrics to choose from, nothing was a hassle. Would highly recommend this store...

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Shane, we are so pleased to hear that you received excellent service from Kassiah and Florent. We will pass your appreciation onto them. Thanks for recommending us!
Warm regards,
Plush Think Sofas


Kerri

KerriSouth East Queensland, QLD

Wonderful service

published

Walking through the Plush store at Logan, it's not immediately clear that the sofas come in different configurations and levels of fabric/leather. Kassiah and Florent were amazingly helpful and very friendly. We walked out feeling confident in our purchase, thanks to their knowledge and service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan Homemaker Store
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Kerri, Thank you for sharing such wonderful feedback on your overall Plush experience. We look forward to sharing your kind feedback with Kassiah and Florent. Hope you can't wait to receive delivery!
Warm regards,
Plush Think Sofas

Amazing service

published

We have just purchased a sofa from the Logan store and was very impressed with the service offered by Florent. Would definitely recommend you look these guys up if you are looking for a new sofa.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationLogan
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Mark, we are so pleased to read of the service you received from Florent at our Plush Logan Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas

Excellent and professional service by showroom manager Florent, impressed by his superb patience :)

published

Very comfy product and quality leather, in particular allocation for clients to customize their own lounge was surprising. Also very happy with the range of warranties that are offered by Florent.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan Plush
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Kristy

KristySydney

  • 2 reviews
  • 1 like

Great Service

published

Jerlene gave us great service and was very helpful in helping us chose our new lounge. She greeted us on arrival and talked us through the specials and how to place our order. Can't wait to get out new lounge.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Kristy, we are so pleased to hear that you received great service from Jerlene. We will pass your appreciation onto her. Thanks for the feedback!
Warm regards,
Plush Think Sofas


Excellent Customer Service

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Katherine, thanks for taking the time to write such a lovely review! We look forward to passing on your great review to Kassiah. Thanks for sharing!
Warm regards,
Plush Think Sofas


Wonderful Customer Service and Products.

published

My daughter and I had outstanding service from Florent at Plush Logan, Qld. Florent was so incredibly helpful and kind. He gave us lots of great advice and information when it came to deciding the sizing, seating and colours to customise our dream lounge. He was very knowledgeable and professional. 10 Stars! +

Product Quality
Customer Service
Return Claim MadeNo
Store LocationPlush Logan, QLD
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Lena, thank you for sharing on our Logan Showrooms outstanding service. We are glad our team were able to assist in your sofa selection process for your perfect fit. We will be sure to pass on your kind words.
Warm regards,
Plush Think Sofas


Stephanie

StephanieSouth East Queensland, QLD

Experience in customer service absolutely shines through with Florent at Plush , Logan

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush Logan
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Khaila

KhailaSouth East Queensland, QLD

Excellent customer service

published

We visited the Logan showroom on Saturday to look for a couch. Florent, the store manager, produced quote after quote as we continually changed our minds. He then advised us to go home and think about it and he would call us back the following week. We ended up purchasing the Santa Monica modular in leather and a swivel chair. Florent assisted with colour choices, provided swatches and gave us time to think about our decision. The follow up and order was processed over the phone to save us returning back to store. We cannot thank Florent enough for his kindness and professionalism during the transaction. We will be writing another review once the couch/chair is delivered. Thanks Florent!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationLogan
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review

Geoff

GeoffSouth East Queensland, QLD

  • Verified customer

Great store and excellent service

published

Chrystal provided fantastic customer service. She was very patient, helpful, and not pushy. The range and quality of lounges in the store was excellent, and I highly recommend checking out this store if you're after a great lounge.

Product Quality
Customer Service
Store LocationLogan
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

holiday

holidaySouth East Queensland, QLD

  • Verified customer

Great service

published

Yes easy to navigate with assistance as I was unsure about the configuration I needed to begin
Good range of products to view
Great quality product
Not applicable as I am getting delivered

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationlogan
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Sharon

SharonSouth East Queensland, QLD

  • Verified customer

Outstanding service

published

We had the pleasure of being served be Chrystal at the Logan store recently. She was great to deal with and knew her products well, my father purchased two couches that he can’t wait to have delivered. Can’t recommend Chrystal more!

Store LocationLogan
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Chris

ChrisSouth East Queensland, QLD

Finally a sofa my wife and I both fell in love with!

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush logan
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Amazing service

published

We were attended by Florent who was so friendly and helped us decide which sofa type, fabric and colour was most appropriate for us. We are still waiting for delivery so have yet to try the product. However, we could not fault the service at this store - easy process from start to finish!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationLogan Plush
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

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Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedSofas
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