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Plush Furniture SA, Gepps Cross

Plush Furniture SA, Gepps Cross

4.8 from 240 reviews · View Statistics
Listing monitored by Plush Furniture

Reviews

4.8
240 reviews
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Wonderful services

published

Very impressed with Jade at the Gepps stores
Wonderful customer services
Very delighted
Delivery was very good .
Jade was of great help

Product Quality
5/5
Incentivised Review No
Plush Furniture
Plush Sofas A.Plush Furniture
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Highly recommend Plush Gepps Cross

published

we had a fantastic purchasing experience at the Gepps Cross store in early July 2021. Kirsty was amazing and her knowledge on the plush products was excellent. We never felt any pressure from her to purchase. We went to the other stores within the complex and found another lounge similar to the one at plush which was a bit cheaper, but we ended up going back to plush the next day as we felt the quality of the plush lounge was far greater, (obviously costs more) We also felt that with the great customer service that Kirsty gave us, we wanted to give her our sale. We now have had our new lounge over a month and love it!

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Great service

published

Staff were very helpful and easy to work with to fill our needs. Product was exactly what we had ordered!

Product Quality
4/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Tiff
TiffMetropolitan Adelaide, SA

This couch is perfect!! Fits my lounge room beautifully

published

Kirsty was amazing, helpful, patient, and friendly. She really helped me pick the right size, colour and style when even I didn’t know what to choose. Turned out perfectly

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Fantastic service

published

Excellent choice in-store, and great support and assistance from Carla and others across at Gepps Cross. Delighted with purchase, easy to assemble.

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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INQ001
INQ001Metropolitan Adelaide, SA
  • 12 reviews
  • 17 likes

Perfect fit

published
Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Customised customer service

published

Customised customer service. Thank you Jade our sofa was not available to customise online 6 months ago. You took time to make sure we were confident with a custom made one off design to suit our family our space and how we would use a modular sofa. We were able to view customised pieces different finishes and ultimately built a one off design not on a show floor. After placing an order we were able to view online the customised modular sofa in the space. How exciting!!

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Deb
Deb
  • 2 reviews

Friendly and professional service.

published

I had found something online that interested me so I went in store, tried out the sofas and made my selection. Ockie was very helpful with colour and configuration selection and delivery staff also were very professional. Highly recommend.

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
Similar opinion? Write a review on ProductReview.com.au!
Georgia
GeorgiaMetropolitan Adelaide, SA

Best Plush Store in Adelaide!

published

From the minute we walked into Plush Gepps Cross, we knew this was the store of choice. We felt like we were in good hands with a sales team that had knowledge and time to discuss our purchase. We were extremely happy with both Jade and especially Carla's help and service. The store was well set out and easy to see and visualise the lounge in your own home. Your website app was amazing, loved the idea that I could take a photo and add the lounge in, my lounge is PERFECT for my room. The lounge quality is great! Looking forward to enjoy this Plushy Comfy lounge for many years to come.

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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The reviewer stated that an incentive was offered for this review

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Beautiful service

published

Kirsty was wonderful and attentive. She was discreet. She allowed us to discuss our options, but gave us smart advice.

Customer Service
5/5
Incentivised Review No
Plush Furniture
Plush Sofas A.Plush Furniture
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Laura
LauraMetropolitan Adelaide, SA
  • 13 reviews

Great sofas and service

published

Really happy with our new sofa, love that we were able to customise the style and shape to best fit our lounge room. ­­­­Ockie from Plush was awesome, really helpful without being overbearing.

Product Quality
5/5
Incentivised Review No
Plush Furniture
Plush Sofas A.Plush Furniture
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Perfect in every way

published

We're thrilled with our new leather lounge suite and occasional chair. Every detail is exactly as we wanted and Ockie from the Gepps Cross store helped us to find the perfect pieces to suit our needs. Ockie's professionalism and amazing product knowledge helped to make the right choices in fabrics, materials and colours. Delivery was professionally and efficiently executed by polite and courteous staff. Thank you Plush and Ockie for making everything easy for us. We highly recommend Plush for your lounge furniture needs. Gerry and Susan Higginson

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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F Hutcheson
F HutchesonMetropolitan Adelaide, SA
  • 2 reviews

Exceptional customer service from Kirsty.

published

1. The store was very well laid out and easy to try all the stock.
2. Great range of products to choose from.
3. The sofa looks and feels fantastic. The only thing I could fault was a small pull in the fabric on the corner lounge.
4. Furniture was set up for us.
Kirsty from Gepps Cross in SA was an absolute pleasure and legend with our needs and order. Highly recommend dealing with her. She is a true asset for Plush.

Product Quality
4/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Linda
LindaMetropolitan Adelaide, SA

Wonderful Service

published

My name is Linda and Kirsty helped me choose my new sofa. It was a lovely experience and she provided first rate customer service. Her knowledge of the products was great. Never once did I feel pressured to buy something I wasn't comfortable with. Would recommend to others to try the Plush at Gepps Cross.

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
Similar opinion? Write a review on ProductReview.com.au!

Great honest customer service

published

Kirsty at Gepps cross made the process of purchasing our couch so much easier. She was friendly and helpful with out the pushy salesperson persona we had previously at other stores/ shops. She knew we had young children and offered practical options for us to explore. I would recommend both plush and Kirsty to family and friends! We were given an honest delivery timeframe and there were no delays with COVID. So happy now our custom fit couch is here. Worth the wait ☺️

Product Quality
5/5
Customer Service
5/5
Plush Furniture
Plush Sofas A.Plush Furniture
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Questions & Answers

Peter Howard
Peter Howardasked
SA, Gepps Cross

are the cushions and backs on the "Cooper " 2.5 and 3 seater sofa reversable and removable?

2 answers
Chickie
Chickie

Hi Peter the Cooper is a fixed cushion model,so not removable or reversible.

Plush Furniture
Plush Sofas A.Plush Furniture

Hi Peter Howard.

The Cooper range has a fixed seat and back cushion. Hope this helps however if you have any further questions please feel free to contact our quality assurance team via the below link

https://www.plush.com.au/

Warm Regards

Plush Think Sofas

Peter Howard
Peter Howardasked
SA, Gepps Cross

are the cushions and backs on the" cooper" 2.5 seater and 3 seater reversable?

No answers
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Get an answer from our members and Plush Furniture representatives

Plush Furniture SA, Gepps Cross

Details

Compare all 48 Plush Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedLiving and Sofas
Compare all 48 Plush Furniture
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