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Plush Furniture VIC, Frankston

Plush Furniture VIC, Frankston

4.8 from 290 reviews

Reviews

(265)
(13)
(3)
(3)
(6)
  • Product Quality
    4.9 (65)
  • Return Claim MadeYes (1) · No (81)
  • Warranty Claim MadeYes (4) · No (75)
  • Product Appearance As advertised (82%) · Not as advertised (18%)
  • Customer Service
    4.9 (73)
Jay North

Jay NorthGreater Melbourne (Metropolitan), VIC

Fabulous Experience

published

A huge thank you to Taryn at the Frankston showroom for helping us choose our beautiful new lounge. She was a pleasure to deal with, and we ended up choosing something different to what we went in to purchase, at an exceptional price. We are so looking forward to having our new lounge in our home.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFrankston
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1 comment
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Ian

IanGippsland, VIC

Fantastic furniture and fantastic staff

published

We walked in and taryn was charming and helpful with our choice and design set up of couch and ottoman also with choice of fabric .we also purchased a couch for our daughter and taryn helped her with type of couch and colour

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFrankston plush
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Grant N

Grant NGreater Melbourne (Outer), VIC

  • 2 reviews

Great experience, love Plush!

published

Great experience in store, Emily was extremely knowledgeable, professional and friendly. Answered all my questions swiftly and made great recommendations. Very happy with my purchase and can't wait to get my sofa!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFrankston
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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Very patient & professional service and amazing quality & range of sofas to choose from.

published

We visited the Frankston store last Thursday & returned the next day to (finally) settle on purchasing the Melbourne modular sofa. Emily was extremely helpful on Thursday & Taryn & Marianne were very patient with us on Friday. Thank you all very much for your help & expertise!

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFrankston Victoria
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Wonderful service &advice .

published

The advice & service we received from Taryn from the Frankston store was excellent when we purchased a lounge suite &recliner ,the whole experience was so easy thanks to Taryn professional advice .Thank you .Anne Taylor

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFrankston
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Happy Customer

Happy CustomerGreater Melbourne (Outer), VIC

Friendly Service

published

Taryn from the Frankston Plush store was extremely helpful and knowledgeable in assisting us with the selection of our new lounge suite. We are very much looking forward to it's delivery.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFrankston Plush
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great service and a great product!!

published

The service we received from Marianne at the Frankston store was excellent. Couldn't be happier with our purchase. We were immediately impressed with the quality and comfort of the lounges, and the service from all Plush staff was excellent.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFrankston
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Jock

JockGreater Melbourne (Outer), VIC

great service ,furniture and price

published

It’s a store we’ve bought from before. It’s close to home and seems to always have what we want. Navigated through store and purchased lounge based on size. Great service from Marianne. Thanks again

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFrankston
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Jacky

JackyGreater Melbourne (Outer), VIC

Professional service and delivery

published

2nd time purchasing from Plush, and I’m happy with both the customer service from Taryn in store and the delivery. My new couch and recliner are beautiful and comfortable. Thanks

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFrankston
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1 comment
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Lee

LeeGreater Melbourne (Outer), VIC

great service as always

published

We were looking to buy a sofa bed and armchair we had wonderful friendly advice from both Emily and Taryn at the Frankston store, this is the third time we have bought from this store and have been very happy every time. Lee Gregg

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFrankston
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

great couch and service

published

The couch and the service from Taryn are both terrific! Great purchase experience! Taryn showed us the couches we were thinking of buying. Her professional knowledge and friendly and cary service made the experience very easy and pleasant.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great Customer service

published

After being provided information from Sandra at Dandenong store, we went to Frankston store to finalise the purchase. We were served by Taryn, who processed the sale in a very friendly and professional manner, going through all the details of caring for the product, details of guarantee, and delivery time frame, etc.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFrankston
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Ayjay

AyjayGreater Melbourne (Outer), VIC

  • 6 reviews

Friendly, helpful service

published

Taryn at the Frankston store was helpful and patient without being pushy. She answered all our questions which made deciding what to buy easier. This is our second Plush purchase.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFrankston Vic
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Lounge Suite Purchase

published

This was our third Plush purchase. Emily showed a comprehensive knowledge the lounge suites on offer. Her customer service was both friendly and considerate of our needs. We look forward to the arrival of the suite - Thank you.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFrankston
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Fantastic Customer Service

published

A big thank you to Emily at Plush Frankston for allowing me the 50% discount on purchasing a sectional piece that I omitted when I first bought the couch 6 months ago, I didn't even need to ask! Emily came out to the car and helped me measure my boot space so that I could pick up the piece rather than having the cost of delivery. The quality of furniture at Plush outshines it's competitors and so do the staff!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFrankston Victoria
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1 comment
Plush Furniture
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Store is good staff are ok but the waiting time I did not like at all:

published

I like the layout of the store the staff we ok. But they were all woman. Menbuy furniture too. I hated The waiting time. For the price should be shorter.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFrankston
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Sally P

Sally PGreater Melbourne (Outer), VIC

  • 2 reviews

Great service from Emily

published

Thank you Emily for your genuine service and support. Emily was very knowledgeable and allowed us to have some time to think about our purchase. We are very happy with our new couch and look forward to enjoying it for years to come!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance Not as advertised
Store LocationFrankston
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great Service

published

Taryn and Belinda were extremely helpful. They explained everything I needed to know and were very patient with me in my choosing of a new couch. Job well done ladies!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFrankston Powercentre
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Lyn

Lyn

  • 2 reviews
  • Verified customer

Superb new recliner

published

It was a pleasure to return to Plush to choose my second leather sofa. They have great range and displays along with Taryn’s exceptional customer service made my shopping experience too easy! Super happy!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFrankston
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Enjoyable shopping experience.

published

We were served by Marianne at the Frankston store. Marianne did not at any time pressure us and made our purchase an enjoyable experience. She pointed out the merits of each piece of furniture we were interested in and eventually we made a decision based on her well considered opinion. I hate shopping at the best of times, but Marianne made my shopping very enjoyable.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFrankston
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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