Reviewer Photos & Videos
We were very happy with the range of products available and the quality of those purchased
It was easy to find what we wanted in the store especially with Marianne's help
Great service fromFrankston Plush
Had great service from Taryn at Frankston Plush, this was our second purchase from this store and they looked after us! We would highly recommend visiting Frankston Plush. They love kids at this store too and make the whole family feel welcome!
Just had my Swivel Chairs delivered with in an 1 hour time frame ( other Companies can be up to 4 hours) Joel & Jason notified me the exact time of arrival and set them up where I wanted them and took the cardboard packing with them, excellent work guys
- Verified customer
Great service from Plush team
Very happy with service given by Taryn at Frankston store ,very helpful and courteous.The deliveryteam ofJoel and Jason was what you expect but rarely get.They were very professional ,nothing was a problem to them,great guys.
A good team all around at Plush and Im very happy with my Plush Boulevard electric couch and chairs .
3rd couch we have gotten here
I don't think I could buy couch at a different store. consistently each time I've gone in and purchased a couch I've received amazing service. It's never felt salesy, but it has been salesy and I really appreciate that having a retail background. Taryn & Marianne have always gone above and beyond to help me down at the Frankston showroom. I would highly recommend so going either of these ladies out to help you with your next purchase!!
- Verified customer
Easy delivery of new Plush sofa
The delivery guys Joel and Jason were very pleasant and polite. The delivery went smoothly without delay. Would recommend these 2 guys. I hope all my future delivery experiences are like todays. Keep up the good work!
Our new couch from Plush
We are extremely happy with our latest purchase from Plush. Our third one in three years. Everything was great, from the expert advice and service from the salesperson, the price, the promise to deliver within eight weeks, the delivery by Joel and Jason and the most important: the couch itself. Exactly what we hoped to receive. We will continue to purchase products from this very reliable retailer.
Our latest Plush purchase
In-store service is always good, helpful staff. They were able to advise us, which we needed. The range of products and available options allowed us to create the perfect piece of furniture. Jason and Joel were super efficient with our delivery today. The quality of our chaise is impressive. It was our third purchase from Plush, and second from the Frankston store. I continue to be impressed with both the quality of the product, and the friendly and efficient service. I recommend Plush very highly
Customer Service and Product Knowledge
Couldn't help being impressed by Marianne at the Fankston store. She couldn't have been more helpful in assisting my partner and I with our choice of purchase. The excellent range of fabric and colors available was also way ahead of other products we have seen. Overall a great puchasing experience.
Marianne at Frankston was so helpful with y choice of lounges . She was kind, informative and patient as I was deliberating between 2 styles and went back several times to make sure I was happy . She welcomed me each time and nothing was too much trouble. Thank you
Fantastic service at Frankston from Marianne
Marianne @ Plush Frankston showroom looked after us incredibly well. She gave us our space when we were deliberating over our sofa and was there to advise with her amazing knowledge too. Thank you Marianne!
Loved our experience
The Frankston Plush team was fantastic. With the soon arrival of our first baby, having everything in order was a must, and Emily and team made it really easy. The delivery was smooth, thanks so much to Joel and Jason, and my husband and I couldnt be happier! Thank you!
Robert Sarantoulias came to our house at the booked time and replaced a USB control unit in our Plush recliner lounge.
Very prompt and friendly. Highly recommend and thank you Rob.
Regards Neil Osborne.
Taryn's customer service was fantastic, friendly, warm & welcoming. Helped us to custom make our sofa and went out of her way to show us examples. Highly recommend both store & Taryn.
January 20th 2019 Update: Very friendly and kind!
Joel & Jason delivered our new sofa.
They were on time! Very friendly, happy to have a chat.
Asked exactly were we wanted it to go and placed it perfectly. No mess left behind.
Very happy thanks guys!
Great after sales service
I bought a recliner couch from you 3 years ago, and would like to commend you on your service after the sale
You replace our faulty couch promptly, and when I got a stain on it in the first month you sent Adam out from guardsman and he was very helpful.
3 years later my granddaughter spilled red nail polish on the couch and I tried to get it out but really struggled, I then remembered the warranty, and thought here goes, there will be a problem or excuse not to respond, but no, Adam was sent out was sent out fixed the stains and once ...
- Verified customer
I would Highly recommend
We had fantastic service from the minute we walked in to plush frankston from Taryn who sold us our sofa to Joel and Jason who delivered it and set it up and took all the packaging away we are extremely happy with the level of service and will shop there again without hesitation.
A wonderful experience !
Thank you to Marianne who was incredibly helpful and offered a wealth of knowledge when we were searching for a new couch. Joel and Jason were fantastic with delivery, they were courteous, professional and we were well informed on delivery day of their ETA. We are very pleased and would highly recommend purchasing from Plush.
Emily 5 Star Service
Emily was fantastic. Was greeted straight away, made to feel comfortable. Emily was attentive and asked the right questions but importantly listened to me to ensure I chose the right couches for my house. Highly recommend! Store looked great also so credit to the entire team at Frankston
Professional and Friendly
Thank you to Taryn for her professionalism and gorgeous nature. It makes furniture shopping enjoyable when you receive efficient service and can have a laugh at the same time. Taryn listened to what we were after and helped as quickly find the product that best suited our needs. It was extremely helpful that they allowed us to take home a couple of fabric swatches, as the fabric I loved in the store didn't match our decor as I thought it would, so we were able to easily chose another. Very excited to receive our new couch... :)
December 3r...d 2019 Update: Fast & Friendly A big thank you to Joel & Jason for delivering our Plush lounge. Joel called when he said he would & they were right on time. I was impressed with how fast & efficient they were at setting up the lounge. I was also impressed by their good old fashion manners & politeness. Thanks guys :)
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