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Plush Furniture VIC, Geelong

Plush Furniture VIC, Geelong

4.9 from 175 reviews

Reviews

(160)
(12)
(1)
(0)
(2)
  • Product Quality
    4.9 (40)
  • Return Claim MadeYes (0) · No (49)
  • Warranty Claim MadeYes (1) · No (48)
  • Product Appearance As advertised (81%) · Not as advertised (19%)
  • Customer Service
    4.8 (45)

Plush Cameo

published

We recently purchased a Cameo recliner from the Corio Plush store from Nick. We received great assistance from Nick and have no hesitation in recommending our friends to use Plush.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong Victoria
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Fiona J

Fiona JSouthwest, VIC

  • 2 reviews

Love my Plush sofa!

published

Amazing service and knowledge from Nick V in the Geelong showroom and delivery and assembly by Jonathan and Luiz. Love my new Plush sofas. Highly recommended the Geelong store and Plush sofas! Amazing staff and super comfy sofas!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Mira

MiraSouthwest, VIC

Very pleased customer

published

I entered the store with my daughter focused on purchasing a sofa bed. Nick greeted us and was quick to direct us and show us what was available. He was cheerful, friendly and most importantly knew his sofas. He knew what was available in the ranges we were looking at, and was helpful when it came to choosing colour, texture and mattress. Store, product and Nick, will be recommended to others....... Can't wait to get my lovely sofa bed and 3 seater couch.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush Geelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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John Doe

John DoeSouthwest, VIC

  • 2 reviews

Great service

published

Great easy to navigate store. Great variety in product range
So satisfued with the product. Plush sell one product and its a good product and its guaranteed. They stand by it.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
sharon d

sharon dSouthwest, VIC

  • 5 reviews
  • Verified customer

Great sofa design, quality and service

published

I love the style of my new sofas and can't wait to receive them! Nick from the Geelong store was really helpful, honest and friendly. The price was quite reasonable for good quality sofas.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGeelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Wonderful Family Friendly Experience

published

We recently purchased a beautiful leather lounge suite from Plush in Geelong, and thanks to Nick - the experience was wonderful.
Our two younger boys came along shopping and unlike most furniture stores, they were welcomed and made to feel comfortable - just like at home.
Nick's customer service was exceptional and we highly recommend visiting the Geelong store. Overall a 10 out of 10 experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush Geelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Kaye C.

Kaye C.Southwest, VIC

Couldnt be happier

published

We hit on a winner when we walked into Plush. Found exactly the sofa (Malibu) as soon as I walked in the door, and it was on sale, and they held onto it until our reno was finished, and Blake & his colleague delivered it up our steep driveway and assembled it with a smile on their faces. Its a beautiful sofa that is a wonderful feature in our lounge. Instead of checking out all the stores next time, Ill go straight to Plush.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush, Corio
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Very happy with my delivery

published

Love my new sofa. Although the delivery was longer than originally advised they kept me informed. Delivery was amazing, thank you Blake and Jonathan. So nice having a new purchase where I haven't had to dispose of all the rubbish myself. Very relaxing.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGeelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Sarah, thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit.
Warm regards,
Plush Think Sofas

Gosia

GosiaSouthwest, VIC

Great service!

published

Great service and a very good overall experience. Russell M., the sales consultant was very professional and patient. The delivery team of Jonathan and Nicolas were very considering of my time limitations and shown good customer liaising skills. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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Anne G.

Anne G.Southwest, VIC

Customer Service

published

Great customer service from Russell in Geelong. Very patient, helpful and pleasant to deal with on such a busy day. I look forward to getting my furniture, and glad I decided to shop local!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong Victoria
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Anne, we are so pleased to hear of the service you received from Russell at our Plush Geelong Showroom. We are sure he will enjoy reading your kind words and is looking forward to your next visit. Many Thanks!\
Warm regards,
Plush Think Sofas

Unplanned stop

published

We dropped into plush in Geelong after looking at a specific item at another shop. Maria, the sales consultant, was very helpful with the item we selected, no pressure to decide immediately and helped with the sale over the phone.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGeelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
GAS

GASGeelong

  • 2 reviews
  • 9 likes
  • Verified customer

Great service now finally to sit on it

published

Fantastic customer service experience and the delivery team of Jonathan/Kevin did a brilliant job getting the couches upstairs, unpacked and assembled and then took all the packaging away with them

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Michael

MichaelSouthwest, VIC

Not happy. No ETA on couch arrival after 9 weeks!

published

No ETA on couch arrival.. No contact or updates from the store, promised 7-9weeks arrival, after 9 weeks still no idea where the couch even is let alone will arrive

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGeelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Tess Torquay

Tess TorquaySouthwest, VIC

Repair at home

published

Robert Sarantoulias made a mutual suiting time, arrived when he said he would, very friendly and polite. He fixed couch as quickly as he could and told me to not hesitate to call if any further issues.
Great customer service

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationNorth geelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Tess, thank you for your feedback! We look forward to passing on your kind words and hope you enjoy your sofa.
Warm regards,
Plush Think Sofas

Nick at the Geelong store was fantastic also Jonathan who delivered my new couch and chair was also fantastic. Thankyou.

published

I was extremely satisfied with the quality of my lounge and chair they are both very nice pieces. Finding exactly what l was looking for was made very easy with how the plush store was set out.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGeelong
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1 comment
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  • Verified customer

Good product, great service

published

Had a good selection of quality products. In store service was very good. Delivery was great, Jonathan and Pablo managed to get the sofa in which was very awkward. Set it up and took all the rubbish with them.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCorio, Geelong, Vic
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Brad D.

Brad D.Southwest, VIC

Perfect

published

Awesome job on our new couch, thanks to Johnathan and Pablo for the delivery and setting it up legends. Absolutely love the colour and it’s so comfy can’t wait to see it in our new home. Cheers guys

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Brad, thank you for your awesome review! We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit.
Warm regards,
Plush Think Sofas

Can’t wait to get my new lounge

published

Store is set out really good lots to see really great quality I am really excited to be getting it lee serviced me and she was really helpful and not pushy let me know everything I need thank you lee

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Kaye, thank you for sharing on your experience with our Plush Geelong Showroom. It is a pleasure to hear of Lee's great assistance throughout the process and that you can't wait for your sofa.
Warm regards,
Plush Think Sofas

The reviewer stated that an incentive was offered for this review

great store and great service

published

the couch we bought is brilliant the 2 guys who delivered and set it up
were also brilliant. They had to take it up to the second storey of our new
home. Jonathon and Pedro did an excellent job, I can't thank them enough.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationgeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Vicki, Thank you for sharing such wonderful feedback on your Plush experience. We look forward to sharing your kind feedback with our Geelong and Delivery Teams and hope you enjoy your new sofa.
Warm regards,
Plush Think Sofas

Excellent service and product

published

Excellent service from store- helpful and knowledgeable. Excellent quality product- sofa is lovely
Delivery team of Jonathan and Pablo were prompt, courteous and efficient. Many thanks for our beautiful new sofa Plush

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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