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Plush Furniture VIC, Geelong

Plush Furniture VIC, Geelong (page 2 of 9)

4.9 from 176 reviews

Reviews

4.9

176 reviews
5
(161)
4
(12)
3
(1)
2
(0)
1
(2)
  • Product Quality
    4.9 (41)
  • Return Claim MadeYes (0) · No (50)
  • Warranty Claim MadeYes (1) · No (49)
  • Product Appearance As advertised (78%) · Not as advertised (22%)
  • Customer Service
    4.8 (46)
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Excellent service and product

published

Excellent service from store- helpful and knowledgeable. Excellent quality product- sofa is lovely
Delivery team of Jonathan and Pablo were prompt, courteous and efficient. Many thanks for our beautiful new sofa Plush

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great service, can't wait for the sofas

published

I visited Plush in Geelong 6 months ago and fell in love with their style. I received a quote but decided to hold off. I contacted Nick from the store last week after many online visits to check out my preferred sofas. Nick went out of his way to help me again, requote and even advised of up and coming sales so I could save even more on the purchase. He was patient over 4 days of me deliberating, sent me photos, quotes and product infroamtion. I purchased over the phone and could not fault any of the service I recevied. So excited to receive my new sofas!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGeelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Linda M.

Linda M.Southwest, VIC

Excellent service and advice

published

Great experience buying a new sofa - Nick was very helpful and gave good advice assisting with measurements on our new home plans and with how the sofa i had selected would look. I was provided with information to give to my partner so we could make a decision together with our limited time. Really looking forward to lounging around on our new couch.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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AMANDA UNDERWOOD

AMANDA UNDERWOODSouthwest, VIC

  • 2 reviews

Great products and service

published

i was very satisfied with the store I was assisted by Nick who was very good. We discussed the various lounge suites until i found one that i really liked then we discussed the fabrics different colours etc. Finally found the one all ordered and ready to go. Great job.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store Locationgeelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Amanda, we really appreciate you leaving your valuable feedback. We are pleased to hear Nick was able to assist throughout the process. Many Thanks!
Warm regards,
Plush Think Sofas

Great sofa with all trimmings plus delivery

published

Friendly delivery drop where furniture was assembled and rubbish taken away. Couteous call day before delivery and on the day. Ordering process was easy,manufacture time was as qouted. Fabric sensational and has been scotch guarded. 2 seater Mascot in grey charcoal thick cordaroy

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGeelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Frank

FrankDarwin, NT

Constructive feedback

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Liam

LiamSouthwest, VIC

Amazing products and service

published

Lee provided an amazing service and made the whole process of shopping for new couches very easy. Products on offer from Plush were easily the best in terms of style, comfort and quality compared to other stores we visited in the area. They also provide a great delivery and setup service even taking away packaging rubbish that saves you the headache of a trip to the tip or trying to squeeze into your household rubbish bin. You can purchase with peace of mind at Plush due to their change of heart guarantee and product protection. All in all, couldn't be happier to recommend them.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong Plush
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Estrisha

EstrishaAU

  • 4 reviews

Uncomfortable in no time

published

Bought the Zara 4 seater sofa. And the amount of fluffing required is almost a full time job. The feathers are incredibly difficult to spread out no matter how much you bash, flip and rotate the cushions. And as a result the sofa is sagging in the middle, lumpy and unconfortable. Really disappointing as it’s a great size and looks good. Only lasted a month or so before this issue arose.

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush
6 comments
Plush Furniture
Plush Sofas A.Plush Furniture
Estrisha
Estrisha
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Estrisha, thank you for your patience whilst we reviewed your case. We have been in contact to resolve this matter and are disappointed to hear that you were uninterested in a second opinion.
Warm regards,
Plush Think Sofas

Shelley

ShelleySouthwest, VIC

Great couch, efficient delivery system

published

Ordered a Snuggle couch from Plush Sofas Geelong. The whole process was very smooth. Danny & Sid from Demiri Transport delivered it. They were great, communicating an exact arrival time, very respectfully entering the house and setting it up. Couldn’t be happier!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Sofas Geelong
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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Don

DonSouthwest, VIC

Delivery was perfect, driver was very knowledgeable

published

The store was set out great and the personal service was very good, lots of couches to chose from and plenty of fabric to choose from, I will definitely shop at plush again

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Brilliant delivery guys

published

Your delivery guys Danny and Sid from Dimiri Transport were brilliant. Brilliant communication punctial so polite. Just great. Its the second time we've had a delivery from Plush with these guys. Certainly enhances the Plush experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Ollie

OllieGreater Melbourne (Outer), VIC

  • 2 reviews

Great Plush experience

published

Returning Plush customers..thank you to Nick at Plush Geelong ... now we are sorted with our new Plush package Love the Style Quality Staff assist and value for great products All sorted thanks to Plush Geelong

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong Corio
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Ollie, what a pleasure it is to hear from a returning Plush customer! We appreciate your lovely words and feedback on our showrooms ambience. Can't wait for your next visit!
Warm regards,
Plush Think Sofas

James C.

James C.Southwest, VIC

Unreal

published

Elexcellent service in store. They had heaps of comfy couches to choose from. We fell for the Zara for our first new couch. Delivery was both quick and professinal. Highly recommended.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorth Geelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi James, thank you for taking the time to leave your feedback. We are so glad to hear yo have received your sofa which we hope you enjoy. Looking forward to your next visit!
Warm regards,
Plush Think Sofas

Pleasant purchasing experience!

published

Choosing a new sofa and chair set was a pleasant and easy experience. On walking into the store , Nick approached us with a friendly and helpful demeanor. Great range and helpful advice provided by Nick. The selection and purchase was quick and easy.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Bambi, we are so pleased to read of the service you received from Nick at our Plush Geelong Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas

Andrea

AndreaSouthwest, VIC

Wonderful service

published

We needed a lounge to suit our new property and Nick was fantastic. The care and attention that we received in regards to product, product care, delivery and payment was brilliant. Thank you for making it an enjoyable experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Andrea, we are so pleased to read of the wonderful service you received from Nick at our Plush Geelong Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas

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Natalie J

Natalie JSouthwest, VIC

Professional Service

published

Excellent product, service & delivery.
Would highly recommend.
Kept me updated from timeof purchase through to delivery.
Delivery drivers were so careful & even moved my old furniture for me!
Couches are excellent quality & so comfortable!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Excellent customer service

published

Recent purchase and deliver of sofas from Plush Geelong. The staff in store were very helpful, knowledgeable and friendly, Rachael helped us and was happy to liaise very phone/email. Delivery was excellent. Jonathon and Jose were great, super helpful and friendly and helped us out. Would definitely use Plush again.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Andy

AndySouthwest, VIC

Fantastic Service!!

published

Love the store in Geelong. Maria was very patient and helpful in such a genuine way.
Our purchase was made so much easier due to her fantastic and pleasant customer service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationgeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Andy, we are so pleased to read of the service you received from Maria at our Plush Geelong Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas

Nick- the couch expert

published

Nick was easy to deal with. Was super patient whilst we measured and gave great advice as to how our living room was going to look. Was also super helpful when choosing colours. If you need a couch Nick is your man!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorth Geelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Dave, we are so pleased to read of the service you received from Nick at our Plush Geelong Showroom. It is great to hear of his expert assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas

Kmarie

KmarieSouthwest, VIC

  • 2 reviews

Great customer service

published

Russel at Plush Geelong was very knowledgeable about the sofas in store. We purchased
3 x 2 seater Softy Sofa during the 50% sale and we are very happy with the price and quality. Time frame from purchase to delivery was accurate.
Jonathan & Jose who delivered our sofas were very professional, polite, tidy and even took the rubbish away. They ensured the sofa legs and felt were attached and set up correctly.They gave us a time frame of 3 hours and arrived within that time.
Overall a great experience from Plush in Geelong and the delivery service they offered.
Kim & Steve.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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