Excellent service and product
Excellent service from store- helpful and knowledgeable. Excellent quality product- sofa is lovely
Delivery team of Jonathan and Pablo were prompt, courteous and efficient. Many thanks for our beautiful new sofa Plush
Great service, can't wait for the sofas
I visited Plush in Geelong 6 months ago and fell in love with their style. I received a quote but decided to hold off. I contacted Nick from the store last week after many online visits to check out my preferred sofas. Nick went out of his way to help me again, requote and even advised of up and coming sales so I could save even more on the purchase. He was patient over 4 days of me deliberating, sent me photos, quotes and product infroamtion. I purchased over the phone and could not fault any of the service I recevied. So excited to receive my new sofas!
Excellent service and advice
Great experience buying a new sofa - Nick was very helpful and gave good advice assisting with measurements on our new home plans and with how the sofa i had selected would look. I was provided with information to give to my partner so we could make a decision together with our limited time. Really looking forward to lounging around on our new couch.
Great products and service
i was very satisfied with the store I was assisted by Nick who was very good. We discussed the various lounge suites until i found one that i really liked then we discussed the fabrics different colours etc. Finally found the one all ordered and ready to go. Great job.
Great sofa with all trimmings plus delivery
Friendly delivery drop where furniture was assembled and rubbish taken away. Couteous call day before delivery and on the day. Ordering process was easy,manufacture time was as qouted. Fabric sensational and has been scotch guarded. 2 seater Mascot in grey charcoal thick cordaroy
We've purchased Plush furniture over many years, have daughters who have purchased here also and find the furniture second to none.
However some system processes have let the positive experience down.
We purchased our furniture six months ago to coincide with the completion of our house build. We paid the substantial amount off over this time but had no correspondence to update the balance we owed. We physically visited the store to ensure our money was being deposited into the correct Plush account.
We then set a delivery day (again in store...
Amazing products and service
Lee provided an amazing service and made the whole process of shopping for new couches very easy. Products on offer from Plush were easily the best in terms of style, comfort and quality compared to other stores we visited in the area. They also provide a great delivery and setup service even taking away packaging rubbish that saves you the headache of a trip to the tip or trying to squeeze into your household rubbish bin. You can purchase with peace of mind at Plush due to their change of heart guarantee and product protection. All in all, couldn't be happier to recommend them.
Uncomfortable in no time
Bought the Zara 4 seater sofa. And the amount of fluffing required is almost a full time job. The feathers are incredibly difficult to spread out no matter how much you bash, flip and rotate the cushions. And as a result the sofa is sagging in the middle, lumpy and unconfortable. Really disappointing as it’s a great size and looks good. Only lasted a month or so before this issue arose.
Great couch, efficient delivery system
Ordered a Snuggle couch from Plush Sofas Geelong. The whole process was very smooth. Danny & Sid from Demiri Transport delivered it. They were great, communicating an exact arrival time, very respectfully entering the house and setting it up. Couldn’t be happier!
Delivery was perfect, driver was very knowledgeable
The store was set out great and the personal service was very good, lots of couches to chose from and plenty of fabric to choose from, I will definitely shop at plush again
Brilliant delivery guys
Your delivery guys Danny and Sid from Dimiri Transport were brilliant. Brilliant communication punctial so polite. Just great. Its the second time we've had a delivery from Plush with these guys. Certainly enhances the Plush experience.
Great Plush experience
Returning Plush customers..thank you to Nick at Plush Geelong ... now we are sorted with our new Plush package Love the Style Quality Staff assist and value for great products All sorted thanks to Plush Geelong
Elexcellent service in store. They had heaps of comfy couches to choose from. We fell for the Zara for our first new couch. Delivery was both quick and professinal. Highly recommended.
Pleasant purchasing experience!
Choosing a new sofa and chair set was a pleasant and easy experience. On walking into the store , Nick approached us with a friendly and helpful demeanor. Great range and helpful advice provided by Nick. The selection and purchase was quick and easy.
We needed a lounge to suit our new property and Nick was fantastic. The care and attention that we received in regards to product, product care, delivery and payment was brilliant. Thank you for making it an enjoyable experience.
Excellent product, service & delivery.
Would highly recommend.
Kept me updated from timeof purchase through to delivery.
Delivery drivers were so careful & even moved my old furniture for me!
Couches are excellent quality & so comfortable!!
Excellent customer service
Recent purchase and deliver of sofas from Plush Geelong. The staff in store were very helpful, knowledgeable and friendly, Rachael helped us and was happy to liaise very phone/email. Delivery was excellent. Jonathon and Jose were great, super helpful and friendly and helped us out. Would definitely use Plush again.
Love the store in Geelong. Maria was very patient and helpful in such a genuine way.
Our purchase was made so much easier due to her fantastic and pleasant customer service.
Nick- the couch expert
Nick was easy to deal with. Was super patient whilst we measured and gave great advice as to how our living room was going to look. Was also super helpful when choosing colours. If you need a couch Nick is your man!
Great customer service
Russel at Plush Geelong was very knowledgeable about the sofas in store. We purchased
3 x 2 seater Softy Sofa during the 50% sale and we are very happy with the price and quality. Time frame from purchase to delivery was accurate.
Jonathan & Jose who delivered our sofas were very professional, polite, tidy and even took the rubbish away. They ensured the sofa legs and felt were attached and set up correctly.They gave us a time frame of 3 hours and arrived within that time.
Overall a great experience from Plush in Geelong and the delivery service they offered.
Kim & Steve.
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