??!
1 photo
Plush Furniture VIC, Geelong

Plush Furniture VIC, Geelong (page 2 of 9)

4.9 from 165 reviews

Reviews

Review distribution

5 star
150
4 star
12
3 star
1
2 star
0
1 star
2

Ollie

OllieGreater Melbourne (Outer), VIC

  • 2 reviews

Great Plush experience

published

Returning Plush customers..thank you to Nick at Plush Geelong ... now we are sorted with our new Plush package Love the Style Quality Staff assist and value for great products All sorted thanks to Plush Geelong

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong Corio
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Ollie, what a pleasure it is to hear from a returning Plush customer! We appreciate your lovely words and feedback on our showrooms ambience. Can't wait for your next visit!
Warm regards,
Plush Think Sofas


James C.

James C.Southwest, VIC

Unreal

published

Elexcellent service in store. They had heaps of comfy couches to choose from. We fell for the Zara for our first new couch. Delivery was both quick and professinal. Highly recommended.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorth Geelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi James, thank you for taking the time to leave your feedback. We are so glad to hear yo have received your sofa which we hope you enjoy. Looking forward to your next visit!
Warm regards,
Plush Think Sofas

Pleasant purchasing experience!

published

Choosing a new sofa and chair set was a pleasant and easy experience. On walking into the store , Nick approached us with a friendly and helpful demeanor. Great range and helpful advice provided by Nick. The selection and purchase was quick and easy.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Bambi, we are so pleased to read of the service you received from Nick at our Plush Geelong Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas

Andrea

AndreaSouthwest, VIC

Wonderful service

published

We needed a lounge to suit our new property and Nick was fantastic. The care and attention that we received in regards to product, product care, delivery and payment was brilliant. Thank you for making it an enjoyable experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Andrea, we are so pleased to read of the wonderful service you received from Nick at our Plush Geelong Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas


Natalie J

Natalie JSouthwest, VIC

Professional Service

published

Excellent product, service & delivery.
Would highly recommend.
Kept me updated from timeof purchase through to delivery.
Delivery drivers were so careful & even moved my old furniture for me!
Couches are excellent quality & so comfortable!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Excellent customer service

published

Recent purchase and deliver of sofas from Plush Geelong. The staff in store were very helpful, knowledgeable and friendly, Rachael helped us and was happy to liaise very phone/email. Delivery was excellent. Jonathon and Jose were great, super helpful and friendly and helped us out. Would definitely use Plush again.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Andy

AndySouthwest, VIC

Fantastic Service!!

published

Love the store in Geelong. Maria was very patient and helpful in such a genuine way.
Our purchase was made so much easier due to her fantastic and pleasant customer service.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store Locationgeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Andy, we are so pleased to read of the service you received from Maria at our Plush Geelong Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas


Nick- the couch expert

published

Nick was easy to deal with. Was super patient whilst we measured and gave great advice as to how our living room was going to look. Was also super helpful when choosing colours. If you need a couch Nick is your man!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorth Geelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Dave, we are so pleased to read of the service you received from Nick at our Plush Geelong Showroom. It is great to hear of his expert assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas

Kmarie

KmarieSouthwest, VIC

  • 2 reviews

Great customer service

published

Russel at Plush Geelong was very knowledgeable about the sofas in store. We purchased
3 x 2 seater Softy Sofa during the 50% sale and we are very happy with the price and quality. Time frame from purchase to delivery was accurate.
Jonathan & Jose who delivered our sofas were very professional, polite, tidy and even took the rubbish away. They ensured the sofa legs and felt were attached and set up correctly.They gave us a time frame of 3 hours and arrived within that time.
Overall a great experience from Plush in Geelong and the delivery service they offered.
Kim & Steve.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Brilliant customer service

published

Appreciate the excellent customer service both instore when selecting our sofa, right through to keeping us informed on status of our order and contacting us within the time frame they gave us when we placed the order, to arrange delivery. Today we continue to be impressed with Jonathan and Jose when they delivered our sofa. We live on a tricky block and you need to climb up up up and they did it with a smile with no fuss or bother, unwrapped sofa, set it up and removed all the rubbish. Brilliant, most grateful.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Craig B

Craig BSouthwest, VIC

  • 2 reviews

Yet to receive my product, but the customer service excellent

published

I have been searching for some time for a comfortable, affordable lounge. Nick from Waurn Ponds was fantastic with his knowledge and assistance regarding my purchase. I am yet to receive my lounge as it is on order, but very much looking forward to it's delivery.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCorio
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Craig B, Thank you for taking the time to share such wonderful feedback on your experience at our Plush Geelong Showroom. We are sure Nick and the Plush Geelong team will be pleased reading your kind words.
Warm regards,
Plush Think Sofas


DavidC

DavidCSouthwest, VIC

  • 4 reviews
  • 1 like

Very happy with our second purchase from Plush

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Kerry

KerryWarrnambool

  • 2 reviews

Unbelievable quality, comfort and support and then add the amazing customer service

published

We have ordered our lounge suite. We had definite ideas on what we wanted and Lee in Geelong was fabulous at pointing us to ones that may suit. We could not speak highly enough of Lee and her knowledge. We loved the comfort and the quality. All good. However....we then discovered it was not going to fit through our doors in the configuration we had chosen - Lee to the rescue. Lee worked out that we could actually do a modular that would give us exactly the same look - and it would fit through our doors!! Cannot wait till we receive our gorgeous new lounge suite - thanks to Lee and Plush Geelong.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Brian S.

Brian S.Greater Melbourne (Outer), VIC

Excellent customer service

published

My wife and I called in to Plush Geelong to look at a couch and occasional chairs which we had viewed online. We were attended to my Nick, who was very helpful and Knowledgeable and went out of his way to bring the chairs over to the couch for comparison and matching purposes. If the quality of the products match the service we received from Nick we will be well pleased. Looking forward to confirmation of the delivery date.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Geelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Kerryn L

Kerryn LSouthwest, VIC

Very very happy

published

We went to the Geelong store looking for a Snuggle chair and ended up getting a lounge as well, for the price quality and discounts we were offered we couldn’t resist. We were served by Maria who would have to be one of the best store assistance I have had in a long time,extremely helpful gave as space when needed and really new her stuff. Thanks Maria

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Kerryn, thank you for sharing on your recent Plush experience. It is wonderful to hear that you just couldn't resist our amazing prices and our refreshing customer service. Looking forward to your next visit!
Warm regards,
Plush Think Sofas

The reviewer stated that an incentive was offered for this review

Julie V

Julie VSouthwest, VIC

Awesome customer service

published

Maria at the Geelong store was extremely helpful with all aspects of our purchase of the Cooper Modular. We didn’t think it would fit in our space at home so she showed as all the different options of configurations and sizes so we could measure it up properly. We were able find a configuration that worked and just made the order over the phone to save a trip back to store and to also lock in the order on the last day of the extra 5% promotion. Looking forward to delivery day:)

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Julie, thank you for sharing on your experience with our Plush Geelong Showroom. It is great to hear that Maria was on the ball in finding you a perfect sofa to meet all your needs. Hope you enjoy your new sofa!
Warm regards,
Plush Think Sofas


Great!

published

The guys at Geelong were great to deal with and our delivery guys Jonathan and Jose were fantastic! Very happy with the quality of our new couch and the whole experience.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCorio Geelon
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

SGH

SGHSouthwest, VIC

  • 2 reviews

Quality, quality, quality

published

The experience from walking in the door to sitting on our new couch in our lounge was nothing but first class. The staff at the Geelong store were helpful without being overbearing, allowing us time to work through the options and not pressuring us to make a decision. Jonathan and Jose were then the perfect delivery men, arrived on time, were friendly (and funny), setting everything up and explaining how everything worked before they left. The couch is outstanding, high quality that you can see and feel from the second you sit on your leather couch. May cost a little more, but worth it for the quality.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationGeelong Plush
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Fantastic products, great service

published

Having shopped around Plush’s sofas are incredibly comfortable and the range very broad to suit all tastes. Russell at Plush Geelong was also extremely friendly and helpful. The ability to easily customise designs is fantastic. Couldn’t recommend them more highly.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Geelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

NeJ

NeJSouthwest, VIC

Customer review

published

Thank you Lee and Russell for great customer service and help in processing our order. Really helpful sales staff even when changes needed to be made, which was fantastic. Highly recommend.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationGeelong
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi there, it is great to hear that you enjoyed your visit to our Plush Geelong Showroom. We hope you can't wait to receive your newest Plush addition which we hope you enjoy. Many Thanks!
Warm regards,
Plush Think Sofas


Page 2 of 9

See all Plush Furniture reviews

Questions & Answers

Sorry, there are no questions about Plush Furniture VIC, Geelong but you can read 120 questions about Plush Furniture.


Get an answer from our members and Plush Furniture representatives

Details

CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedSofas
Compare all Plush Furniture

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.