Great service received form Melissa at the knox store. The store was easy to navigate and extremely clean given the current circumstances. Will definitely return when I need another couch.
Great help choosing the perfect couch fit for our living room and then amazing delivery by Joel and Jason who assembled the couch fast with no mess left behind! Thanks
Great service and so helpful
We were so happy with Mel at Plush Knox showed us all the Lounge Suites in our range that we were interested in so helpful and explained in detail all the different functions and the different leathers availabe to us . She was happy to spend as much time as we needed to decide what to buy would recommend Plush at Knox and specially Mel for her excellent service and efficiency with the whole process would defiantly go there again for further purchases. Thanks Mel for all your service and help.
Great experience in store, and on phone re: delivery details, and with team on delivery day. Price was good and end product is great. Thanks to David at Plush Knox
Great range of products in the showroom, once we decided on the snuggle chair, David was a delight to deal with, very helpful guiding us through material choices. Chair arrived while we were O/S, David was able to arrange a time that we could do a pick up after we returned cheers David
Perfect place to purchase a couch.
Before I had entered the showroom I had already spent time on line researching couches.
I had looked at several different suppliers.
I decided to go into the store to look at one of my preferred couches.
While there I decided not to go further and purchase my sofa from Knox Plush.
The customer service was fantastic and Melissa was extremely helpful.
I felt comfortable in the place and I was able to spend time sitting on the couch I wished to purchase.
After consulting with my family I returned several days later and purchased the couch.
We were looked after by the lovely Melissa at Knox who guided us through the selection & purchase of our lovely couches with ease and professionalism. The zipMoney option is a wonderful bonus. Looking forward to years of comfort !
I personally think Plush furniture is overrated. When you see the 50% off sale price you really think you are getting a bargain but Plush furniture is not worth the full price advertised. A 10 year guarantee is advertised but I have leather couches with almost no colour left on them. The colour was wearing off after a very short time. My daughter and best friend also bought couches around the same time as me my friend’s couch was replaced and my daughter offered a replacement due to the material balling and going out of shape. The quality is ex...tremely disappointing would not consider buying from Plush again. The only good point is the comfort of the couches. I have to cover my leather couches with throws to hide the fact that the colour has worn off them.
Great service provided to us from Plush at Knox City.
We have just recently purchased a new lounge suite from Plush at Knox City. We were served by David who allowed us the time to browse around and work out what we actually needed. His assistance from then on was very insightful, helpful and genuine. David made our purchase a very easy process from start to finish and we would not hesitate in recommending him to help you out at Plush Knox City........
Great customer service
Great customer service. Made the process easy and like how you can customise the couch to suit your needs. The 48 months interest free offer was easy and quick to apply.
Three beautiful sofas
After researching and visiting different stores within the South Eastern Suburbs Melbourne, our last stop was plush Wantirna South where we found the quality of their furniture is at a very high standard with a 10 year guarantee on all parts, stitching, leather or fabrics. Spoke to Jodie.W who was very friendly and helpful she gave us a lot of good advice on different sofas we were looking at.
I'm happy to say that we purchased our sofas at very good discount they also threw in the complete leather care kit as an extra I wouldn't hesitate to recommend plush Wantirna South to everyone for their great discount and friendly service
The reviewer stated that an incentive was offered for this review
Excellent and genuine service!
David helped guide our purchase and presented our options clearly. We didn't feel pressured at all and are very happy with the choice we made. David gave us a great price and was very friendly. Highly recommended. :)
Found our Sofa!
David from Knox store was very helpful and informative on all of the products in the store. We found a great couch, and appreciate all of the benefits the store offers. We also live in Canberra, and we were able to shop in Knox, Victoria and have it delivered for free to our home in Canberra. Very very satisfied. Thank you, David!
The reviewer stated that an incentive was offered for this review
Purchasing two recliners.
David was very helpful for us to make a decision and explained the differences with the leather. Store layout was very good, good display of what we were looking at.
My husband and I had already been to another Plush store but wanted to reinspect our choice to confirm it was right for us. Upon arrival, David was busy with other customer but acknowledged us never the less. Once alone, he gave us the time and space to discuss matter ourselves before approaching. He was friendly, easy going and extremely knowledgeable about the product. He assisted us in making our final decision without applying undue pressure. At checkout he even awarded the commission to the sales person at the previous store.
The whole process from entering the store to payment was easy, natural and informative.
Thank you David
Love my couch
David Williams was super helpful and was able to do us a great deal that was very attractive. My wife and I both love our new Austin couch. I would certainly recommended this store to my friends.
Excellent service and great show room
Store was well set out. Good deals on the day. Great service from David. Bought a great sofa set ex-display for a good value price and some other new products too.
Great service and advice
David was a huge help in us selecting a sofa. No pressure in purchasing just great assistance in choosing the right sofa for our needs. He provided practical advice on the layout of the sofa. Great customer service.
Super helpful staff
David was really friendly and helpful. He had expert advice and really wanted the best for us. We bought an amazing couch for our new home and can't wait to enjoy it. Thank you!
First Class Customer Service!
A massive thank you to David from Knox Plush for providing us with exceptional customer service yesterday afternoon to assist us with the purchase of our perfect couch! David went above and beyond asking several questions and providing with loads of information to ensure the couch would be perfectly suited to us. I couldn't recommend David more highly! Thank you again!
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