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Plush Furniture VIC, Knox

Plush Furniture VIC, Knox

4.8 from 162 reviews

Reviews

Review distribution

5 star
147
4 star
7
3 star
1
2 star
3
1 star
4

Karenm

Karenm

  • 2 reviews

Great service and advice

published

David was a huge help in us selecting a sofa. No pressure in purchasing just great assistance in choosing the right sofa for our needs. He provided practical advice on the layout of the sofa. Great customer service.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKnox
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Dale C.

Dale C.Greater Melbourne (Outer), VIC

Super helpful staff

published

David was really friendly and helpful. He had expert advice and really wanted the best for us. We bought an amazing couch for our new home and can't wait to enjoy it. Thank you!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKnox
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Dale, Thank you for the kind feedback! Wonderful to hear of David's invaluable assistance and that you found the perfect sofa for your new home.
Warm regards,
Plush Think Sofas

Cass and Tom

Cass and TomGreater Melbourne (Outer), VIC

First Class Customer Service!

published

A massive thank you to David from Knox Plush for providing us with exceptional customer service yesterday afternoon to assist us with the purchase of our perfect couch! David went above and beyond asking several questions and providing with loads of information to ensure the couch would be perfectly suited to us. I couldn't recommend David more highly! Thank you again!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKnox
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Cass and Tom, Thank you for your wonderful feedback on our Plush Knox showroom. We are so pleased to hear of the service you received from David and look forward to passing on your kind words.
Warm regards,
Plush Think Sofas

Awesome Service!

published

David was very knowledgeable and helpful, we were able to agree on the final price, which made the whole process very smooth and quick.

Customer service was great and is highly recommended.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPlush Knox
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Linh, we are so pleased to hear that you received awesome service from David. We will pass your appreciation onto him. Thanks for recommending us!
Warm regards,
Plush Think Sofas


Danny

DannyGreater Melbourne (Outer), VIC

Great Shopping Experience

published

David at Knox Plush Store was very helpful, he was very informative in relation to product and assisted us in making the right decision. We would be more then happy to go back !!!

Customer Service
Product Appearance Not as advertised
Store LocationKnox City
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Amazing service and impressive products!

published

We purchased a couch from Plush Knox last Friday and other than having to wait until late January to physically get it, we couldnt be happier with our experience so far. Melissa was amazing offering friendly, practical advice and guiding us in the right direction without being pushy. We were also so impressed with the quality and choice of the products on offer and within our budget . We were able to take home fabric samples to see how they looked in our house and we returned the next day to make our happy purchase. Bring on late Jan!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKnox
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Fantastic service by Jodie on a weekend.

published

My wife and I went in there on the weekend, were served by Jodie, who had all the time in the world for us with everything we were looking at.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Lindsey H, thank you for sharing such great feedback on your Plush Knox Showroom experience. We are so pleased to hear our Jodie was able to assist you in finding your perfect sofa.
Warm regards,
Plush Think Sofas


Excellent service

published

Jodi at the Knox store was fantastic, she was a massive help on choosing the style and fabric for my new couch.
I would highly recommend going to this store. Keep up the good work

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationKnox
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Happy Customer!

published

I couldn't be more satisfied with the service I received from David at Plush Knox. He provided exceptional advice to help with colour choice and didn't rush my decision in any way. His knowledge of products and fabrics is extensive and he was able to assist me to make a purchase that I am extremely happy with. I can't wait to receive my Snuggle Chair!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKnox, Victoria, Australia
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Compliments

published

Found David at Knox to be professional and courteous, helpful. We experienced a delay on our order but found David to be understanding and helpful. Nice to be treated in a pleasant and comfortable manner, made to feel at ease even when delays were happenin, and kept in touch with what happening, and great customer service. Highly recommended.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKnox
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Paul, thank you for sharing on your Knox Showroom experience. We appreciate your patience and look forward to passing on your kind words to the team. Hope you enjoy your sofa!
Warm regards,
Plush Think Sofas


Highly recommend David at Knox Plush

published

Excellent customer service. David listened to what we were after and went over and above to sell us the couch that we loved. Colour, recliner and chase what we wanted

17 of September 2019 Update: Excellent delivery of Sofa
Harsimran and Manan delivered our Plush sofa today. They were prompt and went over and above to make sure sofa was set up correctly. Had to fit through window as door was to small. They did not give up and are very experienced. Highly recommend.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKnox Plush
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Fitzy, Welcome to the Plush Family! It is a pleasure to hear of David's above and beyond service at our Knox Showroom. We hope you look forward to receiving your perfect fit!
Warm regards,
Plush Think Sofas

The reviewer stated that an incentive was offered for this review


Better than Perfect

published

I brought a swivel chair and I am over the moon, so comfortable. Michelle in store was so lovely and Danny and Sid that delivered it where amazing, I've never had such caring delivery guys. I think I need another for my other lounge room.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKnox Victoria
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Fantastic service from David.

published

David was extremely helpful and patient. He explained everything thing carefully and helped us select the best couch for our home. We would definitely recommend his expertise. Thank you David

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationKnox
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Fantastic service!

published

Love shopping at Plush.
David made it so easy to choose what I needed . Very friendly and helpful.
Will definitely recommend this store to my friends and family. Makes shopping for furniture a whole lot easier and stress free.

Product Quality
Customer Service
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review

Lindy

LindyGreater Melbourne (Metropolitan), VIC

Awesome service !

published

Store was easy to navigate and the service we received from David was awesome. As a result we bought more products and left feeling very satisfied , delivery was also very efficient and suited to our busy schedule - Lindy

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKnox
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Very positive experience

published

David was extremely helpful when it came to helping us purchase our new couch for our new home. I’m a very visual person so making decisions can be hard for me but David was amazing. Very happy customer!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKnox City
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Alysha, we are so pleased to read of the service you received from David at our Plush Knox Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas


Dot

DotGreater Melbourne (Outer), VIC

Excellent service

published

David was most helpful when we purchased a lounge suite today. He was very polite, cheerful and patient. He was very knowledgeable regarding all products. A credit to the store and Plush in general.
Dot.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKnox
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Dot, we are so pleased to read of the service you received from David at our Plush Knox Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas


Kaitlyn

KaitlynGreater Melbourne (Outer), VIC

Fantastic service by David at Knox

published

David was very professional and friendly and provided great customer service! Was very informative about all products available and the different configurations to suit out needs. Very happy customers and can’t wait for our new couch and snuggle chair

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKnox city
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Kaitlyn, thank you for sharing your fantastic experience with us. You have chosen one of our most popular models and our many happy customers can assure you that you will absolutely love your new additions.
Warm regards,
Plush Think Sofas


Fantastic service from David @ knox

published

Very knowledgeable, helpful and friendly. Purchasing a couch can be a daunting experience but David made it very easy.
Our daughter is now the owner of a Plush teddy bear.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationKnox
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Nicole

NicoleVictoria

Excellent Service

published

David was extremely helpfully and made our purchase smooth and simple. The store is very clean and bright. Lots of choice to choose from. Highly recommend coming down to visit Knox

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationKnox
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

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