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Plush Furniture VIC, Nunawading

Plush Furniture VIC, Nunawading

4.8 from 327 reviews

Reviews

(299)
(14)
(2)
(1)
(12)
  • Product Quality
    4.9 (50)
  • Return Claim MadeYes (0) · No (60)
  • Warranty Claim MadeYes (2) · No (57)
  • Product Appearance As advertised (86%) · Not as advertised (14%)
  • Customer Service
    4.9 (59)


Patricia S.

Patricia S.Greater Melbourne (Outer), VIC

my Beautiful Dion Chaise .

published

Great range of products, with the help of Leanne she showed us through the store and guided us to exactly what we were after, she really listened to us, and Whaooo!!! She new exactly what fabric and what leather went with each couch!
I would only ask, that Plush should let us choose fabrics from the Warwick Fabrics for our couches and or Chaise. We are the ones buying and paying, we should be able to get and choose the fabric we want, and I really wanted the Warwick Fabric but Plush doesn't allow it. (Just for silly scatter coushions).

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNunawading
See all answers

The reviewer stated that an incentive was offered for this review


Mona

MonaGreater Melbourne (Metropolitan), VIC

Good professional service

published

Staff at the showroom was friendly and helpful, the ordering and payment process was efficient being able to be all done over the phone. The delivery team was very professional.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Nunawading
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Danielle N.

Danielle N.Greater Melbourne (Inner), VIC

Best service

published

We have bought 2 sets of sofas and love them! Our 3 year old sleeps with plush teddy every night and when we lost him - Vanessa was so sweet and gave us replacements! Every time we go past Plush our 3 year old tells us “that’s where Teddy came from”!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Annie

AnnieGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Best customer CARE I've ever received!

published

I've previously purchased a Plush sofa so knew I was buying quality that lasts, this time around we weren't sure what we wanted, Annie Pearse was amazing, talked as through every step and helped us make the perfect choice for our home, she went above and beyond to explain all the pros and cons to ensure when our couch is delivered we will love it.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNundawading
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Tim

TimGippsland, VIC

Great couch and delivery

published

I live in Gippsland and received fantastic delivery and service from Jonathan and Blake. They happily traveled a couple of hours, navigated tight, twisty dirt roads and still assembled everything quickly

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Our suite is Perfect - fits right in

published

Store was well laid out and staff - Andrea - was right on the money when she guided us to our new leather lounge suite - she was very accommodating working in with our ever changing delivery date due to building delays - when we finally got our lounge suite home and set up it was like heaven - thoroughly recommend Andrea and the team if you are after a new piece of furniture

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

A lady,Annie who served us was amazing lady^^

published

We had such a great deal when we bought a couch and single sofa there as a Christmas present.
Tow lady,Annie and Vanessa who helped us were fantastic team.Also
Delivered on time as they promised.
Never had that kinds of service in Aus.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationNunawading,VIC
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review


Kate

KateGreater Melbourne (Outer), VIC

Great Customer Service

published

Recently purchased a sofa from Plush Nunawading and the service provided was exceptional. Andrea helped us along every step of the way and was friendly, attentive and helpful. Would highly recommend!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Nunawading
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Kate, we are pleased to hear of the service you received at our Plush Nunawading Showroom. We will be sure to pass your appreciation on to Andrea and the Team. Hope you enjoy!
Warm regards,
Plush Think Sofas

Judy B.

Judy B.Greater Melbourne (Metropolitan), VIC

Informative and helpful service

published

LeeAnne at Plush Furniture Nunawading was appropriately helpful and informative when we chose our sofa. She assisted also in our choice of cushions for the sofa (materials and shape of cushions). Our experience at Plush was excellent as we also received a discount comparable to that received on line and to other shops.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
LindaM

LindaM

  • 2 reviews

Made for us fits like a glove suits our family

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Nunawading
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

John

JohnGreater Melbourne (Metropolitan), VIC

Extremely Poor Customer Service

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
2 comments
Plush Furniture
Plush Sofas A.Plush Furniture
John
John

Staff

published

Maureen was extremely helpful when we made our purchase of the Melbourne sofa and modular setting. Thanks for being so friendly and making our experience with Plush a really pleasant one.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Louise, thank you for sharing your Nunawading Showroom experience with us. We are pleased to hear of Maureen's helpful assistance and hope you can't wait for your delivery. Hope you enjoy!
Warm regards,
Plush Think Sofas


Julie C

Julie CMontrose

  • 2 reviews

Wonderful sofa. Looks great in our lounge!

published

Very impressed with range and found just what we were looking for. Thank you Annie for looking after us initially and being very thorough with information about the sofa we eventually purchased. Quality appears excellent. The boys who delivered were very friendly and set it all up for us, taking all the packaging away with them. Thank you Jonathan and G.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNunawading
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Julie
Thank you for sharing such kind words on the service you received both at our Nunawading Showroom and again upon delivery. We are so pleased to read your feedback and look forward to sharing with the teams.
Warm regards,
Plush Think Sofas


Abbas

AbbasGreater Melbourne (Outer), VIC

  • 3 reviews

We loved plush - Vanessa B was great

published

Vanessa bognar was such a delight to deal with. The product are fantastic and we loved our new sofa.
Surely coming back to get more soon. Love plush. Excellent sofas yeahhh

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Abbas, thank you for your feedback! Wonderful to hear you are loving your Plush Sofa and look forward to your next visit.
Warm regards,
Plush Think Sofas

The reviewer stated that an incentive was offered for this review

Dionna

DionnaVictoria

Ordered my Berlin Modular and Ottoman!!

published

Maureen and Vanessa from Nunawading Plush helped me so much with my decision!! Very professional, very kind and patient with me!!! They made me see options I couldn't see!!!
Thanks ladies !! Plush is lucky to have you!!!

Customer Service
Product Quality
Return Claim MadeNo
Product Appearance As advertised
Store LocationNunawading, VICTORIA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Dionna, Thank you for sharing such wonderful feedback on your Plush experience. We are sure the girls will enjoy hearing of their professional, kind and patient service. Enjoy!
Warm regards,
Plush Think Sofas

Great store with great service!

published

It was our first time visiting Plush at Nunawading. Was impressed with the store layout, and the friendly customer service. Ended up buying a Snuggle chair & ottoman. Very happy with the service provided by Andrea. She was patient, very helpful and provided detail explanations. Thanks Andrea!

Customer Service
Product Quality
Product Appearance As advertised
Store LocationPlush Nunawading
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Jayne Turner

Jayne TurnerGreater Melbourne (Metropolitan), VIC

Fantastic service from two delivery men

published

Two men arrived at my doorstep to deliver my sofas.
Because of a problem with size and the size of my doorways and stair- case this delivery was difficult and they were not warned, even though I had discussed this with the Plush staff. They took the sofa apart and carried it very carefully, installing it and putting it back together. I was so grateful and impressed. Juan and Jeremy - thank you so much.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great friendly service and advice

published

Thanks Annie for being so attentive and happy to explain everything and options available and to offer advice. And not pushy! Very pleased with service and product and material range

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Patty, thanks for the generous feedback! We look forward to passing on your kind words and hope you enjoy your new sofa.
Warm regards,
Plush Think Sofas


HudsonSofa

HudsonSofaGreater Melbourne (Outer), VIC

Gorgeous sofas!

published

Very helpful people in store. I had to wait a little longer for delivery but Joel and Jason delivered them today and I'm exceptionally pleased with both the product and these two guys who were chatty, friendly and worked to put the sofas in place and screw the legs on, quickly and cleanly, taking all the packaging with them. Thanks for a superb service.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Errol

ErrolGreater Melbourne (Outer), VIC

What a great experience, from selecting our new lounge suite, to the best fuss free delivery possible.

published

From the time we entered the store, Leanne made our decision to purchase our new suite easy. No pressure, helpful suggestions and guidance. Also a great deal.
Joel and Jason provided the most efficient and friendly delivery possible. Early arrival, no fuss just good old fashioned service!
A refreshing change from some of our past experiences. Well done guys, you both set a new standard. Good luck for the future. Now to enjoy supreme comfort!!
2 thumbs up!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNunawading
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

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