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Plush Furniture VIC, Nunawading

Plush Furniture VIC, Nunawading

4.8 from 311 reviews

Gorgeous sofas!

Very helpful people in store. I had to wait a little longer for delivery but Joel and Jason delivered them today and I'm exceptionally pleased with both the product and these two guys who were chatty, friendly and worked to put the sofas in place and screw the legs on, quickly and cleanly, taking all the packaging with them. Thanks for a superb service.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
1 comment
Hi there, Welcome to the Plush Family! It is such a pleasure to hear that you loved every step of your Plush experience from purchase to delivery. We are glad you are loving your gorgeous new sofa and look forward to your next visit. Warm regards, Plush Think Sofas

What a great experience, from selecting our new lounge suite, to the best fuss free delivery possible.

From the time we entered the store, Leanne made our decision to purchase our new suite easy. No pressure, helpful suggestions and guidance. Also a great deal.
Joel and Jason provided the most efficient and friendly delivery possible. Early arrival, no fuss just good old fashioned service!
A refreshing change from some of our past experiences. Well done guys, you both set a new standard. Good luck for the future. Now to enjoy supreme comfort!!
2 thumbs up!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNunawading
1 comment
Hi Errol, thank you for sharing on your refreshing visit to our Plush Nunawading Showroom. It is a pleasure to hear that from purchase to delivery we have exceeded your customer service expectations. Now that you have received your stunning new addition we hope you enjoy! Warm regards, Plush Think Sofas

great lounge suite

Ordered a lounge suite from Plush Nunawading, Victoria. Great helpful staff in store. Received delivery today (after sms was sent to me notifying the approx. delivery day/time). Outstanding service from Jonathan and Pablo, the delivery guys. On time, bought into house large bulky item, unpacked, placed in position where I wanted it and cleaned up. Very satisfied.

Product Quality
Customer Service
Product Appearance As advertised
Store LocationPlush Nunawading, Victoria
1 comment
Hi Pete, thank you for sharing on your wonderful experience with Plush. We are so pleased to read of the outstanding service you received in our Nunawading Showroom and upon delivery and that you are now enjoying your brand new Plush Sofa. We will be sure to pass on your kind words. Warm regards, Plush Think Sofas

Ticked all the boxes

Room to move, relaxing ambience, very well laid out.
Wide range of products with take home information on every item.
So many choices of colours, materials, sizes, I am rapt with my new purchase.
Service from Leanne was 10 out of 10.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
1 comment
Hi there, we are so pleased to read of the 10/10 service you received from Leanne at our Plush Nunawading Showroom. It is great to hear that you are loving your new sofa and we look forward to passing on your kind words. Many Thanks! Warm regards, Plush Think Sofas

Fantastic service and lovely staff

This the second time I have bought a Plush sofa and the staff are always helpful, patient and efficient. Thank you to Leanne, Annie and Vanessa for all your help and color matching with me! I really rate this service highly and the sofa is going to be as wonderful and my last one.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunwading
1 comment
Hi Tania, it is such a pleasure to hear from on our lovely Plush customers! We are glad to hear that our service has exceeded your expectations the second time around and we look forward to many more visits! We will be sure to share your lovely feedback with the girls. Warm regards, Plush Think Sofas

Wonderful service

I had a wonderful in-store experience with the very knowledgeable Andrea yesterday. She went out of her way to assist in making what could be an overwhelming process as seamless and stress free as possible. Thank you Andrea!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Tabatha, we are so pleased to read of the service you received from Andrea at our Plush Nunawading Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words. Warm regards, Plush Think Sofas

Great experience from purchase to delivery

We own 2 leather lounge suites both purchased at different times from Plush in Nunawading and our experience couldn’t have been more positive each time. Great sales people who listened carefully to what our requirements were and there was never any sales pressure. Gorgeous Annie the first time and then Vanessa for our second lounge suite. Both very knowledgeable and helpful especially with leather choices and care.
We checked out a number of other stores but in the end came back to Plush because they had the style, comfort, variety, quality and reassuring guarantees that came with their lounge suites.
Both suites were bought at one of Plush’s half price sales of course...why would you not!
The stand out service didn’t stop there tho... the delivery guys Danny and Sid (Demiri Transport) who happened to delivery both lounge suites (first one this Feb and second one this Aug) were by far the best, the most respectful and the most careful delivery guys we have ever had the pleasure of using. I was initially worried because I knew it was going to be a tight squeeze getting the lounges in through our door openings but in the end it was no problem. Danny and Sid carefully unpacked it all, moved the lounges into position after assembling the huge 3 seater, plugged them in (electric recliners), tested their workings and then removed every scrap of rubbish at the end of it all. Extremely professional and skilled.
A great experience from start to finish.
Highly recommend Plush in Nunawading and their delivery guys!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNunawading Victoria
1 comment
Hi Carolyn, thank you for sharing such a glowing review of your Plush experience. It is a pleasure to hear that our Nunawading Team's service has been above and beyond upon each visit. We can't wait to pass on your lovely feedback to Annie, Vanessa, Danny and Sid. Hope you enjoy your beautiful new sofa! Warm regards, Plush Think Sofas

Great customer service

I loved dealing with Vanessa at Plush in Nunawading. They had a large range of products. Lots of different styles. Vanessa helped me choose - I was able to borrow samples to look at the colours for my lounge. I am so happy with my purchase. The delivery was smooth. Danny and Sid from Demiri Transport were great at communicating arrival times, friendly and helpful. The whole Plush team understood that I was making a large investment and I really appreciated their care and consideration.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNunawading
1 comment
Hi Ele, thank you for sharing on your wonderful experience with Plush. We are so pleased to read of the great service you received in our Nunawading Showroom and upon delivery and that you are now enjoying your brand new Plush Sofa. We will be sure to pass on your kind words. Warm regards, Plush Think Sofas

4th Couch we have brought from Plush in 6 months !! We love them.

Vanessa at the Nunawading store has sold us all of our couches (4 in total over a 6 month period). She is extremely helpful and knowledgeable. We love our new couches, the quality is outstanding. We still have one more couch to purchase and will definitely be visiting the Nunawading Plush Showroom again.
The Showroom is well presented with a great range of couches and leather and fabric samples to choose from.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
1 comment
Hi Melinda, thank you for sharing on your recent experience with Plush. It is a pleasure to hear your feedback on the showrooms ambience and that your home has been transformed with your stunning Plush Sofas. We hope to see some fantastic pics on our Instagram page! Don't forget to invite us into your home with #myplushstyle! Warm regards, Plush Think Sofas

Beautiful couch

Andrea was very helpful in assisting us to choose the type of leather for our couch. She was very professional and honored the price on a previous quote we had.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Laila, thank you for taking the time to leave your feedback! We enjoyed reading your lovely comments and look forward to passing them on. Warm regards, Plush Think Sofas

Fantastic Customer Service by Andrea

Really nice experience, Andrea spent a lot of time assisting us very knowledgeable did not feel rushed, very happy with what we purchased, visited 5 other furniture stores on the day glad I went with plush. Would highly recommend a visit, staff are friendly not pushy at all.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNunawading
1 comment
Hi Sherry, we are pleased to hear of your fantastic visit to our Nunawading Showroom. We appreciate your feedback on Andrea's fantastic service and we are glad to hear that you found your perfect fit. Many Thanks! Warm regards, Plush Think Sofas

Fabulous Customer service

I have just taken delivery of the Plush " Malibu" modular sofa & am sooo Happy with my purchase !!
It matches my previous purchase of an ottoman perfectly !!
Vanessa was a fantastic sales person & nothing was too much trouble - she was courteous & helpful & organised delivery when it was convenient
I would have no hesitation in recommending Plush Nunawading & Vanessa to any of my friends when looking for furniture

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationNunawading
1 comment
Hi Gwyneth, it is such a pleasure reading of Vanessa's fabulous service at our Plush Nunawading Showroom. We are sooo happy that your beautiful new sofa fits in perfectly and that you took the time to leave such lovely words on your experience. We look forward to assisting your family and friends. Warm regards, Plush Think Sofas

Great service

We purchased our second Plush sofa with the fantastic help and customer service from Vanessa. Our first sofa was purchased 15 years ago and still going strong so we didn’t hesitate in going back when we needed to furnish another room.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
Hi Pat, such a pleasure to hear from one of our cherished Plush customers! It is amazing to hear that we were the first place you thought of for your new addition. We know you will love your new purchase and can't wait for your next visit. Warm regards, Plush Think Sofas

Great Customer Experience

Our new couch arrived today - the customer experience from the Nunawading store has been great. Both times we visited the store we had great service and helpful advice, plenty of time to try many couches. Special thanks to Vanessa helped choose the best couch suit our lifestyle, floor plan and family - and great fabric. The delivery process was also very customer focussed, and thanks to Jonathan and Pablo who the navigated narrow hallway and set up our new couch - timely, efficient and friendly. Well done Plush

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPlush- Nunawading
1 comment
Hi Tania, thank you for sharing on your wonderful experience with Plush. We are so pleased to read of the great customer service you received upon both visits to our Nunawading Showroom. It is also a pleasure to hear of the efficient and friendly delivery and that you are now enjoying your brand new sofa. We will be sure to pass on your kind words. Warm regards, Plush Think Sofas

Excellent service

Andrea from the Nunawading store provided excellent customer service during a busy sales period. Looking up products and providing a list of quotes for me. I noticed she was also sincere and helpful with other customers too. Thanks Andrea!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNunawading
1 comment
Hi Vivian, we can't wait to share your review with our team! It was a pleasure to hear of Andrea's sincere service during our busy EOFYS promotion. Many Thanks! Warm regards, Plush Think Sofas

Plush Nunawading - Excellent Service

Vanessa was extremely helpful and was honest about the recommendations of products. We were stuck between 2 options and she provided clarity to help us choose. On top of all that, she was such a wonderful person to deal with.

The store room is well spaced and was easy to look around compared to some of the other places we've been to.

Thank you Vanessa and Plush Nunawading.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
1 comment
Hi Kusala, thank you for spreading your positive experience! We loved hearing of Vanessa's excellent service the 1st time but you have made our day again. We look forward to passing on your lovely words. Warm regards, Plush Think Sofas

The perfect choice!

A huge shout out to Andrea for helping choose our new sofabed. She was so patient when I was trying to choose the colour and size. With her guidance we now have the perfect addition to our lounge / kids play room. Thanks Andrea

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
1 comment
Hi Sara, we look forward to passing on your kind words to our Nunawading Showroom. We would love to see your new addition to your home on our Plush Instagram page. When sharing remember to invite us into your home with #myplushstyle. Looking forward to seeing these amazing pictures! Warm regards, Plush Think Sofas

Customer service and delivery

Purchased Zara, luv it, luv the In store service by Vanessa, the confirmation emails re delivery, the actual delivery guys need to be commended on great service, ease of set up and took rubbish with them. Thanks to all.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
1 comment
Hi Lisa & Mick, thank you for sharing on your overall experience. We look forward to passing on your kind feedback to our teams. Warm regards, Plush Think Sofas

Andrea was THE best! So friendly and helpful, made our purchase quick and easy! And we got a free de-pilling machine!!!!

Quick, easy! Great product, lovely fabric - fantastic price! Love everything about plush and the staff. Petite ottoman and snuggle chair is so comfy and came assembled - fast deliver and process

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNunawading
1 comment
Hi Emma, thank you for your customer feedback! We are so pleased to read of the great service you received both in the Showroom and upon delivery and that you are now enjoying your brand new Plush Sofa. We will be sure to pass on your kind words. Warm regards, Plush Think Sofas

Recognition of outstanding customer service

The level of service changed my view of Plush products.
Andrea at Nunawading provided excellent and very helpful in assisting us choose a sofa. Patient, not pushy and making it a fun experience. She was good at forming a relationship and her experience shone through.

Product Quality
Customer Service
Product Appearance As advertised
Store LocationNunawading, Melbourne Vic
1 comment
Hi Andrea, thank you for your kind words. We will enjoy reading more as your friendship with Andrea from our Nunawading Showrooms blossoms. Looking forward to the next visit! Warm regards, Plush Think Sofas

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Plush Furniture VIC, Nunawading
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedSofas
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