JACINTA in store was Fantastic.very knowledgeable & not pushy.
Joel & partner in crime were professional, friendly & took particular care in delivery of my sofa. Communication excellent with text messages & tracker. Thanks Guys .
Love my new sofa.
Thanks Plush a very enjoyable smooth process.
Love my new sofa bed !
Joel and Jason delivered my Plush sofa bed this morning and I was extremely happy with the service and the product! They were absolutely delightful, professional and quick. I couldn’t recommend their services more highly !
Just purchased a leather ottoman. The saleswoman, Jacinta, was lovely. I felt like she went out of her way to make sure we were happy with our choice of leather colour and she explained everything we needed to know. Got home and realised the size we had ordered was a bit too large, just rang them and they changed the order for the next size down with no problems at. I am so happy with my purchase and would definitely buy from there again.
Great customer service from Jacinta and staff
I was so pleased to receive wonderful service at Preston's Plush. I had many questions and too many choices. I purchased a Snuggle Swivel Chair and then changed my mind on the fabric I had chosen once I'd made my purchase! Jactina was so nice and helpful as were all the staff. I went home to think about it and called to make my final decision. Nothing was to hard. I was emailed within 5 minutes to ensure my order was correct. Definitely the place to go for quality and amazing customer service.
Maree was very helpful and professional, was an absolute pleasure and simple to select and purchase the perfect couch for my new beach house. Big thanks to Maree. We are very happy.
Just had our Cooper delivered today. Couldn’t be happier. Went to a few stores and spent a huge amount of time with sales consultants. They couldn’t have been more attentive and helpful. Delivery guys today were fantastic and everything promised was done. Plush Thankyou. Mark Collingwood
Jacinta was super helpful!
Jacinta at Preston made the experience of buying new sofas really easy. Her product knowledge was excellent and she made it very easy to decide on models, fabrics and sizes. Super helpful and genuinely happy to help us work out the right choices. Thanks!
Staff were very helpful, Jacinta was very patient with us as we changed or minds several times before deciding on the colour of couch. The information at time of purchase was great. Looking forward to our delivery in the new year.
Loving our new couch & snuggle chair!
Theres something for everyone in this store. We found it to have lots of variety in sofas & because you can choose the covers we could mix in a few different options and have them all come in the same leather. The team store were very helpful in explaining the different options, quality & care post sale & have kept us well informed about our order. Joel & Jason delivered & set up our sofa & chair & showed a great deal of care in unloading & bringing the items into our lounge. Delivery was as promised & we have a great new suite that will last us for many years to come!
Excellent service from delivery drivers and sales staff!!
Jason And Joel were on time and extremely helpful. They assembled our couch and it looks fantastic in the room.
They were professional and cleaned up after themselves.
Everyone in sales at the Preston store is lovely, helpful and professional. They provided 10/10 service
Thanks team !!
Excellent delivery service
Great delivery service. Jason and Joel delivered and assembled quickly and professionally. No hassles, no fuss. Preston store was professional to deal with, even when there was a delay with the shipping.
Josh and Joel delivered my new sofa today. They were very helpful, polite and tidied up all the packaging and took it away. The sofa is great and well worth the wait for it yo be made.
Received my lounge suite today. It looks amazing. Thank you Joel and Jason for keeping me informed of the time of arrival. You were both very professional, efficient and great to deal with.
Great service !!!
Joel and Jason were fabulous!
Their communication before the couch came was excellent.
They arrived when they said they would.
I just sat back and watched them put my beautiful new couch together and take out the rubbish.
Joel and Jason!! Thank you!!
Chrissy Madeline and Jacky
The couch looks magnificent and the delivery and installation by Joel and Jason could not have been smoother. They did it so effectively and efficiently. So happy with it all!
Amazing delivery contractors!
Just received our Palmero lounge suites today and very happy with them. I wanted to highly praise your delivery contractors Johnothan and Pablo. Friendly efficient tidy and respectful with the couches and our home. Plush are lucky to have them on board.
Great second purchase and buying experience at Preston from Morgan C.
I purchased a plush sofa and two armchairs 10+ years ago and saw that there was a sale on for 50% off. I am moving my current couches up to our beachhouse so needed a new set. From the moment I walked into the Northland store my daughter and I were greeted by Morgan C. Morgan was warm, friendly, knowledgeable, and went above and beyond to help me make the right purchasing decision for my daughter and I. My toddler daughter was also running around the store and Morgan and the other staff were so amazing with her. When I received the confirme...d quote via email (when I got home after a very sleepy toddler needed her bed!) the process to secure the furniture and pay my Deposit was seamless. I also had a few interactions with Jared A online. He was very quick to come back to make sure I was 100% about my purchase and that I had checked my home measurements etc and was super helpful, especially on a Sunday !!! Was going to go for a cheaper option yesterday, but decided to spend a little bit more today to get the quality of plush. Very happy with my experience, well done to Morgan C and to Jared for your aftercare.
Bought a new couch and it arrived with marks in 4 areas. We took out fabric protection and so they sent a sofa tech Corey. He fixed our marks within 10 minutes. Very informative and helpful. Very different experience from the previous guy Ryan...who was no help at all.
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