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Plush Furniture VIC, Preston

Plush Furniture VIC, Preston

4.7 from 171 reviews

Great service !!!

Delivery
Joel and Jason were fabulous!
Their communication before the couch came was excellent.
They arrived when they said they would.
I just sat back and watched them put my beautiful new couch together and take out the rubbish.
Brilliant!!
Joel and Jason!! Thank you!!
Chrissy Madeline and Jacky

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
1 comment
Hi Chrispy, Welcome to the Plush Family! We are glad to hear that you have received your beautiful new sofa and we look forward to passing on your kind words to our delivery team. Warm regards, Plush Think Sofas

Absolutely amazing!!!!

The couch looks magnificent and the delivery and installation by Joel and Jason could not have been smoother. They did it so effectively and efficiently. So happy with it all!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
1 comment
Hi there, thank you for sharing on your recent delivery experience with Plush. It is wonderful to hear that you are loving your stunning new sofa and we look forward to passing on your kind words to the team. Warm regards, Plush Think Sofas

Amazing delivery contractors!

Just received our Palmero lounge suites today and very happy with them. I wanted to highly praise your delivery contractors Johnothan and Pablo. Friendly efficient tidy and respectful with the couches and our home. Plush are lucky to have them on board.

Product Quality
Customer Service
Store LocationPlush Preston
1 comment
Hi Marg, thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit. Warm regards, Plush Think Sofas

Excellent technician!

Had issue with recliner. It was a struggle to organise a technician to fix it. When the technician Robert S. finally arrived, he was very professional and friendly. He did a great job!

1 comment
Hi Maria, thank you for sharing your Plush experience with us. We are sorry to hear of your initial experience but are glad to hear that our amazing technician had you enjoying your sofa as soon as possible. Warm regards, Plush Think Sofas

Great second purchase and buying experience at Preston from Morgan C.

I purchased a plush sofa and two armchairs 10+ years ago and saw that there was a sale on for 50% off. I am moving my current couches up to our beachhouse so needed a new set. From the moment I walked into the Northland store my daughter and I were greeted by Morgan C. Morgan was warm, friendly, knowledgeable, and went above and beyond to help me make the right purchasing decision for my daughter and I. My toddler daughter was also running around the store and Morgan and the other staff were so amazing with her. When I received the confirmed quote via email (when I got home after a very sleepy toddler needed her bed!) the process to secure the furniture and pay my Deposit was seamless. I also had a few interactions with Jared A online. He was very quick to come back to make sure I was 100% about my purchase and that I had checked my home measurements etc and was super helpful, especially on a Sunday !!! Was going to go for a cheaper option yesterday, but decided to spend a little bit more today to get the quality of plush. Very happy with my experience, well done to Morgan C and to Jared for your aftercare.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
1 comment
Hi Sarah, Thank you for your glowing review on our Preston and Online Showrooms! It is a pleasure to hear that you are still loving your Plush Sofa and returned for our newest stunning additions. We are glad to hear that not only will your new purchase be a stunning sofa but also transform into many magical worlds waiting to be explored. We look forward to seeing some amazing pictures on our Plush Instagram page! Warm regards, Plush Think Sofas

Fabric Protection

Bought a new couch and it arrived with marks in 4 areas. We took out fabric protection and so they sent a sofa tech Corey. He fixed our marks within 10 minutes. Very informative and helpful. Very different experience from the previous guy Ryan...who was no help at all.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Hi Kylie, thank you for sharing your feedback! We are disappointed hearing of your previous experience and have passed this on to the team. However, we are glad that you are now enjoying your stunning sofa. Warm regards, Plush Think Sofas

Seamless

Joel and Jason - thank you for the respect and care you showed for our new couch and our home whilst delivering. Not one glitch was had from your smiling service through to perfect product.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
1 comment
Hi Michaela, thank you for sharing your seamless experience with us. We are so happy to hear that you have received your beautiful new Plush sofa and look forward to passing on your kind words to the team. Warm regards, Plush Think Sofas

Perfect in every way

A big pat on the back to Ben, exemplary customer service and product knowledge, and so patient while I made my decision, I am thrilled with my Sofas, pure luxury
Thanks Ben!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
1 comment
Hi Dale, thank you for sharing on your perfect experience with our Preston Showroom. It is wonderful to hear the words exemplary and perfect associated with your Plush service and that you are enjoying your luxurious new additions. Warm regards, Plush Think Sofas

Love my snuggle chair - its perfect !

Very satisfied with the store and the help given by Ben , plenty to choose from and the ability to take home decent sized fabric samples was brilliant . Extremley happy with my purchasr .

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston victoria
1 comment
Hi Sheri, we appreciate hearing of your wonderful experience at our Preston Showroom. It is great to hear of Ben's assistance throughout your sofa selection process and that our samples assisted in choosing your cover. Many Thanks! Warm regards, Plush Think Sofas

Customer service

The staff at Plush Furniture in Preston were amazing, especially Maree who gave us great service and advice. We purchased two sofas, a 2 1/2 and 3 seater Brentwood incliner sofas which we love.
Rob and Sam delivered our sofas on time and with great skill and care and politeness, they were fantastic This is the second purchase we have made from Plush Furniture in Preston and on both occassions Maree has always given great service which is why we returned when looking for new sofas.
We have no hesitation in recommending Plush furniture in Preston.
John & Susy
Gowanbrae Victoria

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
1 comment
Hi John, thank you for taking the time to share on your recent visit to our Preston Showroom. We are always really appreciative to hear that you have returned to purchase your next Plush Sofa. We will pass on your kind words to the team and look forward to your third Plush Sofa. Warm regards, Plush Think Sofas

Awesome couch

Tried to shop around yet once I saw my perfect couch at Plush no others came close. Couch was custom made in exactly the time Plush estimated and delivery guys Joel and Jason were both very pleasant and efficient. Very happy

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
1 comment
Hi there, thank you for sharing on your awesome experience with Plush. We are so pleased to read of the great service you received in our Preston Showroom and upon delivery and that you are now enjoying your brand new Plush Sofa. We will be sure to pass on your kind words. Warm regards, Plush Think Sofas

Fantastic experience

Great service from Plush from the initial customer service in store to the fantastic delivery of the couch. Jonathon and Pablo who delivered the couch were excellent. On time, professional and very helpful. Nothing was too much trouble.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
1 comment
Hi Liz, we are so pleased to read of the fantastic service you received from our Plush Preston Showroom. It is wonderful to hear that you are now enjoying your beautiful new sofa which we hope you enjoy and we look forward to your next visit. Many Thanks! Warm regards, Plush Think Sofas

Fabulous service

We are thrilled with our new comfy couch! In-store service was great, and delivery fabulous. Joel and Jason were on time, quick and friendly. I was kept up to date with their ETA which I really appreciated!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPreston
1 comment
Hi there, thank you for taking the time to leave such kind words on your feedback. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit. Warm regards, Plush Think Sofas

Great Experience

The sales staff were very helpful and our delivery staff, Joel and Jason, were very efficient and quickly put our sofa in place. Love the fact that the feet are put on, including floor protectors, and the rubbish is removed. Excellent service!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
1 comment
Hi Sue, thank you for sharing on your wonderful experience with Plush. We are so pleased to read of the great service you received both in the Showroom and upon delivery and that you are now enjoying your brand new Plush Sofa. We will be sure to pass on your kind words. Warm regards, Plush Think Sofas

Thanks Plush

Great service from Maree at Northland and our couch arrived ahead of schedule! Danny and Sid delivered our sectional and set it up in no time. They were great to deal with too.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationNorthland Preston
1 comment
Hi Fabian, we are so happy to hear of your feedback on our Plush Preston Showroom. It is great to hear that you have received your new Plush sofa which we hope you enjoy and we look forward to your next visit. Warm regards, Plush Think Sofas

Fantastic and IMPECCABLE CUSTOMER SERVICE from Tanya @ Preston

I have now bought two couches from Plush in Preston and the sole reason is due to Tanya that works there. Her people skills are fantastic, she is patient and knows when to offer advice/suggestions. I have recommended Plush to many people and told them they MUST deal with Tanya in Preston. Cannot speak more highly of her and the service she has provided me on both occasions.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPreston
1 comment
Hi Dan, we are so happy to hear of the impeccable customer service you received from our Plush Preston Showroom. Thank you for taking the time to leave these kind words which we are sure will brighten her day. Warm regards, Plush Think Sofas

Great easy experience

Great communication from Joel and Jason, they gave me a 3 hr window the day before then let me know they were 20min away. Super easy installation and took all the packaging. Couldn’t ask for better service

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
1 comment
Hi there, thank you for taking the time to share on your Plush experience. We are so happy to hear that our delivery team couldn't give better service and we hope you enjoy your beautiful new sofa. Warm regards, Plush Think Sofas

Very happy

Visited the Preston store during a 50% off sale and found the salesman to be helpful and not pushy at all. Gave me all the info and space I needed to make a decision. They had a wide range of fabrics and sofa styles. I’m very happy with my new two seater Boulevard electric recliner, while it’s a recliner it still has a modern look to it and even has an electric headrest. Joel and Jason delivered my new sofa on time and with 10 minutes notice. Very timely. Lovely service and friendly guys. Placed it in position and took away the packing. I could not be happier !

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston
1 comment
Hi there, thank you for taking the time to leave your valuable feedback. We are so pleased to read of the great service you received in our Plush Preston Showroom and upon delivery and that you are now enjoying your brand new Plush Sofa. We will be sure to pass on your kind words. Warm regards, Plush Think Sofas

Fantastic lounge suite

Service in store was excellent. Delivery was on time and the delivery guys were terrific took all the wrapping away. Well worth the wait but we knew that beforehand so all good.

1 comment
Hi Chief, thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit. Warm regards, Plush Think Sofas

Excellent delivery service

Great delivery service today from Danny and Anthony, punctual, polite, efficient and very helpful putting our sofa together. Much appreciated!

1 comment
Hi Tristan, thank you for sharing of your experience with Plush. We are delighted to hear of the excellent service from our punctual, polite, efficient and very helpful delivery team. We hope you are enjoying your beautiful new sofa and we look forward to sharing your kind words. Warm regards, Plush Think Sofas

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Questions & Answers

Hi is there a cleaning kit available to my leather couch?
1 answer
Hi Tina, All showrooms have our recommended cleaning products available to purchase, they will also be able to advise which product is suitable for your leather. Warm regards Plush

Details

Plush Furniture VIC, Preston
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedSofas
Compare all Plush Furniture

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