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Plush Furniture VIC, Shepparton

Plush Furniture VIC, Shepparton (page 2 of 7)

4.9 from 138 reviews

Reviews

(131)
(6)
(0)
(1)
(0)
  • Product Quality
    5.0 (20)
  • Return Claim MadeYes (0) · No (29)
  • Warranty Claim MadeYes (0) · No (29)
  • Product Appearance As advertised (68%) · Not as advertised (32%)
  • Customer Service
    4.8 (25)


Very Happy

Very HappyGoulburn Valley, VIC

Thankyou Shepparton!

published

I just recently purchased a beautiful goat hair ottoman and pillows from the Shepparton showroom!
The service was outstanding and as they where clearance pieces I got a great deal! 10/10 would recommend

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationShepparton
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Ken

KenGoulburn Valley, VIC

Feeling happy.

published

I was treated like a real person the sales rep was friendly and explained everything in a way that I didn't have to ask any questions I wouldn't hesitate to purchase from the shepparton store in the future.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationShepparton
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Ken, it is always a pleasure to hear that our customers are happy with their Plush experience. We enjoyed hearing of our Shepparton Teams service and look forward to your next visit. Many Thanks!
Warm regards,
Plush Think Sofas

Paul H.  Bendigo

Paul H. BendigoCentral Highlands and Goldfields, VIC

Great Service

published

Thanks to Danielle and Karen for providing excellent customer service whether via in-store, phone or e-mail in relation to our purchase of a 'Softy' sofa. Danielle was particularly helpful in store and demonstrated great product knowledge, service and advice. Delivery was on time, assembled efficiently and all packaging material was removed. All in all, a very good experience. Well worth the drive from Bendigo.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush, Shepparton
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Fay fdavidson

Fay fdavidsonMurray Region, NSW

Very helpful service .Danielle was very professional and a great help for us to decide what best suited our needs.

published

Daniell was great. We spent an hour wit her and Were very pleased with our purchase.
Only drawback was the waiting time on delivery. Understandable that it was being made in China and then shipped here.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review


Satisfied customer

Satisfied customerGoulburn Valley, VIC

Excellent customer service

published

Danielle offered excellent customer service, she was knowledgeable about her products. We did not feel pressured to buy something that didn't suit. Can't wait till we get our new couch

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationShepparton
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi there, we are so pleased to read of the excellent service you received from Danielle at our Plush Shepparton Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas

The reviewer stated that an incentive was offered for this review


Dubbo

DubboGoulburn Valley, VIC

  • 2 reviews

Excellent help

published

Thanks Karen for your help in purchasing our new sofa. Can't wait for our sofa to arrive. Knowledge about the sofas was what helped us pick the Park Avenue. Thank you, will do another review when we receive our sofa.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Nicole

NicoleGoulburn Valley, VIC

Terrific Service!

published

Danielle was an amazing help to our family whilst deciding on our two lounge suites. She was friendly, patient and informative! A true pleasure to do business with. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Nicole, we are so pleased to read of the service you received from Danielle at our Plush Shepparton Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas


Kelly

KellyMurray Region, NSW

  • Verified customer

A1 service!

published

I can't thank / recommend Danielle at the Shepparton store enough, we were in a situation where we did not know our measurements of our room for a new couch we wanted to purchase, she made this stressful situation such a breeze and helps us decide without overthinking and making it more complicated, Danielle was a breeze to deal with and gave 5. Star service, we brought our dream lounge and are so excited to get it, thanks Danielle

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationShepparton
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Kelly, thank you for sharing on your experience with our Shepparton Showroom. We are so pleased to hear Danielle was able to assist you throughout the process and look forward to passing on your kind words.
Warm regards,
Plush Think Sofas

Allison

AllisonGoulburn Valley, VIC

Excellent service and huge product range

published

I was overwhelmed when I first walked into the Plush store but Danielle greeted us straight away and made the experience an enjoyable one. She asked us what we were looking for, showed us all our options and stayed with us answering all our questions until we made our decision. She knew the product range well and helped with every detail. Would definitely shop there again.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationShepparton Plush
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review

Fantastic service!

published

Fantastic service! The lady serving us on the two occasions we went in had great product knowledge and was great in assisting us in choosing our new lounge and chair. Would highly recommend!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationShepparton
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi there, thank you for taking the time to leave your valuable feedback. It is great to hear that you would highly recommend our Plush Shepparton Showrooms fantastic service. We will be sure to pass on your kind words.
Warm regards,
Plush Think Sofas

The reviewer stated that an incentive was offered for this review


Katie

KatieCentral Highlands and Goldfields, VIC

  • 3 reviews
  • 1 like

Excellent customer service

published

Thanks Chloe. You were very knowledgable, gave me heaps of ideas and options and couldn’t have been more helpful - without being at all pushy. Great follow up with phone call and emails too. The store is really well laid out and I felt comfortable trying out lots of different couches.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationShepparton Plush
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

L.E.M

L.E.M

  • 2 reviews

Great experience

published

We just went into the store when we happened to see it, the staffs are very friendly and helpful. When we came back the next day after some research, the staff gave us lots of help on guiding with the good size/material/quality of the sofa. And they are really good with our 20 months super energetic son. The sofa quality is better than lots of other furniture shop and the price (with the end of year sale) is even cheaper! Great experience and professional staffs!

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

  • Verified customer

Return customer

published

Having been very happy with the comfort and durability of the Plush couch that we bought some 10 years ago, we again returned to the Shepparton store for our recent furniture shopping.
Danielle was extremely helpfull providing suggestions of available options including styles and combinations of modular components to best fit our specific size and shaped area that we were looking to furnish.


Wayne

WayneTatura

  • Verified customer

Fantastic experience

published

Tara P from Shepparton was fantastic to deal with. I went into the store 4 times and was always welcomed with a smile. Tara was happy to help me design the modular and offer suggestions on what would suit my home. We made changes each time until I had the structure just right. I can't wait to see the finished product. Thanks, Tara

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Wayne, thank you for sharing on your wonderful experience with us. It is wonderful to hear that you couldn't resist Tara's fantastic service and that you can't wait for your beautiful new sofa.
Warm regards,
Plush Think Sofas

Tae Jana

Tae JanaShepparton

  • Verified customer

Amazing customer service and quality product

published

It has taken me a couple of months to decide on a lounge suite and Danielle from the Shepparton store couldn't have been more helpful every time I came into the store, answering all my questions and providing me with different options and quotes. Very happy with my new lounge!

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Karlene

KarleneMooroopna

Amazing service and product

published

I was absolutely wrapped with the service and the length the staff went to too help. Tara was a true gem in shepparton we were not local but felt right at home with the welcoming service.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Top quality furniture

published

Just ordered our fourth plush sofa. We’ve spent many weeks shopping around and came back to plush because they’re the most comfortable by far. Excellent product!!

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Fil, we are always happy to hear from returning customers on their Plush experience. We are so happy to hear that you have received your beautiful new Plush sofa to add to your collection.
Warm regards,
Plush Think Sofas


Shell

ShellKialla

  • 5 reviews

Best service, product & price

published

Brilliant service from Danielle @ Shepparton Plush. Lovely to deal with, the whole process was simple. We walked over there from a competing store as a last ditch effort to find a couch. We had been everywhere else and were almost giving up but we were surprised after sitting on the first couple of couches, just inside the front door, with the comfort and quality. We kept looking and Danielle was extremely helpful with options and pointing out things we hadn’t thought of. It was a totally different experience, just brilliant. Wish we had of went there first! Left absolutely thrilled with smiles on our faces! Can’t wait for our delivery!

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Can't wait to receive my snuggle chair

published

Danielle, Karen and the team at Plush in Shepparton are so friendly and helpful. Nothing was too much trouble. I had difficulty choosing the colour and fabric type, they were very patient with me. I had gone in a few times to decide.
Such great service, these ladies are a credit to your company.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great fit

published

Deb has the ability to size up your needs both on a personal level and aesthetically for the perfect couch and match for your home. She creates a virtual space that sat very comfortably with me. Thank you

2 comments
Plush Furniture
Plush Sofas A.Plush Furniture
Stella
Stella

Benalla Rd Shepparton , Victoria


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