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Plush Furniture VIC, Springvale

Plush Furniture VIC, Springvale

4.7 from 166 reviews

Excellent service

Excellent service from Jacqui at the Springvale homemaker centre Plush store. We purchased a lounge suite early this year for my parents and Jacqui helped us make our choice, she was very friendly, patient and knowledgeable and as result we purchased a gorgeous and comfortable lounge suite. Recently I needed to buy a lounge for my place so I went straight back to Jacqui again very helpful, spent the time so that I made the right choice. Thoroughly recommended Jacqui and Plush. Very happy!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale homemaker centre plush
1 comment
Hi Anita, it is a pleasure to hear your recommendation of our Springvale Showroom. We would love to see your stunning new addition featured on our Instagram page by inviting us into your home using #myplushstyle. Thank you for your glowing feedback which we are looking forward to sharing with the team. Warm regards, Plush Think Sofas

Corey was great and very professional

Had an issue with my sofa head rest. Corey came down and replaced both hinges and now it's working perfectly again. Corey did a great job and provided service with a smile.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
1 comment
Hi John, we appreciate your feedback on your recent Plush experience. We are glad to hear that our amazing technician Corey had you enjoying your sofa as soon as possible. Thank you for your feedback which we look forward to passing on to our team. Warm regards, Plush Think Sofas

Great service! Beautiful sofas.

Michael's service was excellent, he helped us work out the best solution for our sofa needs, then gave us the best deal possible. Cant wait to get delivery of our new sofa.

Product Quality
Customer Service
1 comment
Hi Angela, thank you for taking the time to share on your recent visit to our Plush Springvale Showroom. It is wonderful to hear of his excellent service and that you found the perfect sofa for all your needs. Warm regards, Plush Think Sofas

Excellent product and service

It’s my dream sofa and sits perfectly in my lounge. Delivery and assembly is great - Danny and Sid are friendly, on time and fast. Brilliant experience. Would definitely recommend to friends.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Zoe, it is a pleasure to hear you found your dream sofa at our Springvale Showroom! We are glad you are now enjoying your stunning new sofa and look forward to passing on your kind words to our team. Many Thanks! Warm regards, Plush Think Sofas

Happy as.

Michael originally sold us our beautiful new couch which we took delivery of on Saturday. It was 2 weeks ahead of schedule which was very exciting! The 2 gentlemen who delivered it were exceptional! Joel and Jason took very good care unpacking and putting the couch together. Super professional by everyone involved from walking into the store to finally sitting down and enjoying it. I'll give a review on the Plush-Shield by the end of the week because silly old me spilt a coffee all over the cushion yesterday haha.
Thanks Plush!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
1 comment
Hi Roey, thank you for sharing on your wonderful experience with Plush. We are so pleased to read of the great service you received in our Springvale Showroom and upon delivery. We are are glad to hear your Plush Shield is coming in handy! Warm regards, Plush Think Sofas

Michael was great

Salesman Michael was very helpful and knowledgeable. We very much look forward to our new sofas arriving. Sales room was HUGE and there was such a great range of sofas.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
1 comment
Hi Victoria, thank you for sharing on your experience with our Springvale Showroom. We are so pleased to hear Michael was able to assist you throughout the process and look forward to passing on your kind words. Warm regards, Plush Think Sofas

Great service and great delivery

The staff were easy to deal with. When it came to delivery that was super easy! They gave me a time they would be between and then I got a text so that I could see how far away they are. Jonathan and Pablo were fantastic came in too it upstairs and set it up for me.
Thank you

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale
1 comment
Hi Kate, thank you for taking the time to share your experience with us. It is a pleasure to hear of our great service from our Springvale Showroom and upon delivery. We hope movie nights have never been better with your stunning new sofa! Warm regards, Plush Think Sofas

Warranty issue

Robert Alexander Sarantoulias came to repair my recliner. Lovely person. Fixed on the spot!! Very skilled and represents the brand fantastically. Will always buy from Plush. Awesome service Plush!!! Should be proud of your products

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationSpringvale
1 comment
Hi Sofe, thank you for sharing your lovely feedback with us! It is wonderful to hear of that our lovely technician was able to get you enjoying your sofa as soon as possible. Hope you enjoy! Warm regards, Plush Think Sofas

Michael knows his job

Michael was terrific. I am sometimes not the easiest person to deal with as I have specific ideas and already had the dimensions and the vision. Michael assisted my partner and I in a very professional informative and to the point. This made our transaction smooth and the delivery of the product due this week also easy to manage. Thankyou Michael .. Sarah and Stewart

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSpringvale
1 comment
Hi Sarah & Stewart, Welcome to the Plush Family! With your delivery right around the corner we are sure your are waiting with anticipation and we hope you enjoy the first of many stunning new sofas. We are looking forward to sharing your kind words with our team. Warm regards, Plush Think Sofas

Great couch.

Great new two seat couch bought from the Plush store in Springvale. Great sales team. Very comfortable furniture. Expertly delivered, set up and tested by Danny and Sid from Demiri Transport.

1 comment
Hi Rose, thank you for taking the time to share your valuable feedback! We are sure you will be the envy of all your friends and neighbors with your beautiful new Plush Sofa. We look forward to sharing your kind words with the team, Warm regards, Plush Think Sofas

Michael was superb

Michael showed great and friendly service, provided solutions to our restricted area. He is a person that knows his job extremely well. I would recommend Michael for buying furniture. Would definitely shop here again.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSpringvale
1 comment
Hi there, we are so pleased to hear of your recent visit to our Springvale Showroom. So wonderful to hear that Michael exceeded your customer service expectations and that you will return for your next addition. Many Thanks! Warm regards, Plush Think Sofas

Michael was fantastic! Spent so much time with us & really helped each time we went in. Fantastic customer service!

The store was easy to walk around. There were a few pieces that weren’t in store compared to online but that was okay as the main popular ones were there.

We are very happy with the purchase and the time that Michael spent with us.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
1 comment
Hi Harpreet, we are so pleased to read of the fantastic service you received from Michael at our Plush Springvale Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words. Warm regards, Plush Think Sofas

Great service and innovative ideas

We purchased a Zara Sofa from Michael, he was very helpful with lots of great advice and also helped us find solutions for our space constraints. Would highly recommend this store

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale
1 comment
Hi Hayley, thank you for your high recommendation of our Springvale Showroom. Such a pleasure to hear of your purchase which we hope you are looking forward to receiving. Enjoy! Warm regards, Plush Think Sofas

Michael at plush furniture was very helpful with our purchase of our sofa. Very caring and attentive sales person

Very satisfied with the range of product available and the help that Michael provided us with in store today. The quality of our sofa for the price we got it was great!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
1 comment
Hi Matt, thank you for your feedback! Wonderful to read of the attentive service you received from our Springvale Showroom. We will be sure to pass on your kind words. Warm regards, Plush Think Sofas

Michael at Springvale Store offered us amazing service and made our decision much easier.

We had a great experience buying our sofas at Plush Springvale Rd , thanks to Michael who did a fabulous job. Excellent sales person amongst all the furniture stores we have visited

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Hi Ravi, we are so pleased to read of the service you received from Michael at our Plush Springvale Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words. Warm regards, Plush Think Sofas

Chun has done the best customer service today for me and really happy with the service thank you heaps .

Simply can describe chuns customer service in few words today professional,happy,helpful and really appreciate the service great work and best of luck for the future and definitely will recommend for family and friends .

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSpringvale plush
1 comment
Hi Lisa, we are so pleased to read of the service you received from Chun at our Plush Springvale Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words. Warm regards, Plush Think Sofas

Great friendly service

Great friendly service from the Springvale store, Michael helped me choose colours and different styles that would compliment my living room. Would not hesitate dealing with Michael and the springvale store again, great work!

Product Quality
Customer Service
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPlush springvale
1 comment
Hi Jorge, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Michael from our Springvale Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit! Warm regards, Plush Think Sofas

Happy with purchase and delivery

The couches are great. I have a couple of other plush couches that are about 12 years old and they are still very good even after kids and dog abuse. We decided to purchase another and only time will tell if its as good as the first. As for the delivery of them I have ro say that Danny and Sid from Demiri transport are real professionals. Arrived on time and took the packaging and placed the items where we wanted them and overall gave us a very good experience. Well done guys!!!

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale
1 comment
Hi there, it is wonderful to hear that you couldn't resist another one of our great quality sofas. We would love to look into your collection of Plush sofas on our Instagram page using #myplushstyle. Looking forward to seeing these amazing pictures! Enjoy your sofa! Warm regards, Plush Think Sofas

Fantastic service and product

Great store and variety. Very satisfied with product quality and the friendly and professional customer service provided by Michael was outstanding. Very happy customer. Highly recommend Plush for anyone wishing to purchase a new couch.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
1 comment
Hi Chris, thank you for your review. We are so pleased to hear Michael was able to assist you throughout the sofa selection process and look forward to passing on such a high recommendation of his efforts. Warm regards, Plush Think Sofas

Sofa purchase with Michael Wright

Michael really helped us from the get go and even gave us advice by looking at our floorplans to help us decide what orientation our sofa needs to be. We were very happy with our experience with Michael and definitely recommend him!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
1 comment
Hi Frances, we are so pleased to read of the service you received from Michael at our Plush Springvale Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words. Warm regards, Plush Think Sofas

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Plush Furniture VIC, Springvale
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedSofas
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