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Plush Furniture VIC, Springvale

Plush Furniture VIC, Springvale (page 2 of 10)

4.7 from 185 reviews

Reviews

(164)
(12)
(0)
(0)
(9)
  • Product Quality
    5.0 (35)
  • Return Claim MadeYes (0) · No (42)
  • Warranty Claim MadeYes (2) · No (40)
  • Product Appearance As advertised (77%) · Not as advertised (23%)
  • Customer Service
    5.0 (42)

Reviewer Photos & Videos


Excellent service

published

Excellent service from Jacqui at the Springvale homemaker centre Plush store. We purchased a lounge suite early this year for my parents and Jacqui helped us make our choice, she was very friendly, patient and knowledgeable and as result we purchased a gorgeous and comfortable lounge suite. Recently I needed to buy a lounge for my place so I went straight back to Jacqui again very helpful, spent the time so that I made the right choice. Thoroughly recommended Jacqui and Plush. Very happy!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale homemaker centre plush
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

johnjjz

johnjjz

  • 2 reviews

Corey was great and very professional

published

Had an issue with my sofa head rest. Corey came down and replaced both hinges and now it's working perfectly again. Corey did a great job and provided service with a smile.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Angela

AngelaGreater Melbourne (Outer), VIC

Great service! Beautiful sofas.

published

Michael's service was excellent, he helped us work out the best solution for our sofa needs, then gave us the best deal possible. Cant wait to get delivery of our new sofa.

Customer Service
Product Quality
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Angela, thank you for taking the time to share on your recent visit to our Plush Springvale Showroom. It is wonderful to hear of his excellent service and that you found the perfect sofa for all your needs.
Warm regards,
Plush Think Sofas

Zoe

Zoe

  • 2 reviews

Excellent product and service

published

It’s my dream sofa and sits perfectly in my lounge. Delivery and assembly is great - Danny and Sid are friendly, on time and fast. Brilliant experience. Would definitely recommend to friends.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Zoe, it is a pleasure to hear you found your dream sofa at our Springvale Showroom! We are glad you are now enjoying your stunning new sofa and look forward to passing on your kind words to our team. Many Thanks!
Warm regards,
Plush Think Sofas


Roey

Roey

  • 2 reviews

Happy as.

published

Michael originally sold us our beautiful new couch which we took delivery of on Saturday. It was 2 weeks ahead of schedule which was very exciting! The 2 gentlemen who delivered it were exceptional! Joel and Jason took very good care unpacking and putting the couch together. Super professional by everyone involved from walking into the store to finally sitting down and enjoying it. I'll give a review on the Plush-Shield by the end of the week because silly old me spilt a coffee all over the cushion yesterday haha.
Thanks Plush!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Victoria L

Victoria LGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Michael was great

published

Salesman Michael was very helpful and knowledgeable. We very much look forward to our new sofas arriving. Sales room was HUGE and there was such a great range of sofas.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Victoria, thank you for sharing on your experience with our Springvale Showroom. We are so pleased to hear Michael was able to assist you throughout the process and look forward to passing on your kind words.
Warm regards,
Plush Think Sofas


Great service and great delivery

published

The staff were easy to deal with. When it came to delivery that was super easy! They gave me a time they would be between and then I got a text so that I could see how far away they are. Jonathan and Pablo were fantastic came in too it upstairs and set it up for me.
Thank you

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Sofe

SofeGreater Melbourne (Metropolitan), VIC

Warranty issue

published

Robert Alexander Sarantoulias came to repair my recliner. Lovely person. Fixed on the spot!! Very skilled and represents the brand fantastically. Will always buy from Plush. Awesome service Plush!!! Should be proud of your products

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationSpringvale
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Sofe, thank you for sharing your lovely feedback with us! It is wonderful to hear of that our lovely technician was able to get you enjoying your sofa as soon as possible. Hope you enjoy!
Warm regards,
Plush Think Sofas

Michael knows his job

published

Michael was terrific. I am sometimes not the easiest person to deal with as I have specific ideas and already had the dimensions and the vision. Michael assisted my partner and I in a very professional informative and to the point. This made our transaction smooth and the delivery of the product due this week also easy to manage. Thankyou Michael .. Sarah and Stewart

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSpringvale
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great couch.

published

Great new two seat couch bought from the Plush store in Springvale. Great sales team. Very comfortable furniture. Expertly delivered, set up and tested by Danny and Sid from Demiri Transport.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

sof a.

sof a.Greater Melbourne (Inner), VIC

Michael was superb

published

Michael showed great and friendly service, provided solutions to our restricted area. He is a person that knows his job extremely well. I would recommend Michael for buying furniture. Would definitely shop here again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSpringvale
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Harpreet Dhandwar

Harpreet DhandwarGreater Melbourne (Outer), VIC

  • 3 reviews

Michael was fantastic! Spent so much time with us & really helped each time we went in. Fantastic customer service!

published

The store was easy to walk around. There were a few pieces that weren’t in store compared to online but that was okay as the main popular ones were there.

We are very happy with the purchase and the time that Michael spent with us.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Harpreet, we are so pleased to read of the fantastic service you received from Michael at our Plush Springvale Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas


Hayley W.

Hayley W.Greater Melbourne (Metropolitan), VIC

Great service and innovative ideas

published

We purchased a Zara Sofa from Michael, he was very helpful with lots of great advice and also helped us find solutions for our space constraints. Would highly recommend this store

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Hayley, thank you for your high recommendation of our Springvale Showroom. Such a pleasure to hear of your purchase which we hope you are looking forward to receiving. Enjoy!
Warm regards,
Plush Think Sofas


Michael at plush furniture was very helpful with our purchase of our sofa. Very caring and attentive sales person

published

Very satisfied with the range of product available and the help that Michael provided us with in store today. The quality of our sofa for the price we got it was great!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Matt, thank you for your feedback! Wonderful to read of the attentive service you received from our Springvale Showroom. We will be sure to pass on your kind words.
Warm regards,
Plush Think Sofas

Michael at Springvale Store offered us amazing service and made our decision much easier.

published

We had a great experience buying our sofas at Plush Springvale Rd , thanks to Michael who did a fabulous job. Excellent sales person amongst all the furniture stores we have visited

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Ravi, we are so pleased to read of the service you received from Michael at our Plush Springvale Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas

Chun has done the best customer service today for me and really happy with the service thank you heaps .

published

Simply can describe chuns customer service in few words today professional,happy,helpful and really appreciate the service great work and best of luck for the future and definitely will recommend for family and friends .

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSpringvale plush
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Lisa, we are so pleased to read of the service you received from Chun at our Plush Springvale Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas


Jorge I.

Jorge I.Greater Melbourne (Inner), VIC

Great friendly service

published

Great friendly service from the Springvale store, Michael helped me choose colours and different styles that would compliment my living room. Would not hesitate dealing with Michael and the springvale store again, great work!

Customer Service
Product Quality
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPlush springvale
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

a l.

a l.Greater Melbourne (Metropolitan), VIC

Happy with purchase and delivery

published

The couches are great. I have a couple of other plush couches that are about 12 years old and they are still very good even after kids and dog abuse. We decided to purchase another and only time will tell if its as good as the first. As for the delivery of them I have ro say that Danny and Sid from Demiri transport are real professionals. Arrived on time and took the packaging and placed the items where we wanted them and overall gave us a very good experience. Well done guys!!!

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Fantastic service and product

published

Great store and variety. Very satisfied with product quality and the friendly and professional customer service provided by Michael was outstanding. Very happy customer. Highly recommend Plush for anyone wishing to purchase a new couch.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Chris, thank you for your review. We are so pleased to hear Michael was able to assist you throughout the sofa selection process and look forward to passing on such a high recommendation of his efforts.
Warm regards,
Plush Think Sofas


Frances Tsimiklis

Frances TsimiklisGreater Melbourne (Metropolitan), VIC

Sofa purchase with Michael Wright

published

Michael really helped us from the get go and even gave us advice by looking at our floorplans to help us decide what orientation our sofa needs to be. We were very happy with our experience with Michael and definitely recommend him!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Frances, we are so pleased to read of the service you received from Michael at our Plush Springvale Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.
Warm regards,
Plush Think Sofas


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