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Awesome sofa, awesome service!
Michael Wright at Plush Springvale was so helpful and understood exactly what we wanted. He showed us different sofa fabrics and helped us from the beginning. We cant wait to get our brand new sofa!
Omg I was so impressed with the product and the staff
I usually never write reviews, so this is a big yes
Valerie was the sales person from start to finish. She was completely professional even when I lost the plot over a small delay on product arrival. What was impressive was she kept me updated regularly, always listened to my concerns, and acted in such a beautiful calm approach
The couch is really really good. And for the heads up, get the delivery. The guys were so professional, quick and removed all packaging
Im Very impressed , and I am a difficult person in general . Yep I need to wo...rk on that ! But great service from Springvale plush , great product, great quality and an easy no hard sell company . Please give them a thought or a visit . I just wish I knew , as I just walked in cold turkey ( hate American sayings ) I hope this helps , but reviews are worth a grain of salt. But this experience for me, was great Rob
Michael is brilliant!
We had a great experience! Michael guided us through the sofas based on our requirements. We were pleased with the range and comfort.Thank you Michael. We will tell our friends.
Thanks Michael!! You were a great help!!
I bought a swivel sofa armchair from Plush today - apart from the armchair being fabulous, the sales person who helped me around was quite a pleasure to work with. Insightful, funny and when it came to negotiating timelines etc. a wonderful help. Thanks heaps Michael - looking forward to seeing you when I buy from you guys next!! :-)
Excellent service from Jacqui at the Springvale homemaker centre Plush store. We purchased a lounge suite early this year for my parents and Jacqui helped us make our choice, she was very friendly, patient and knowledgeable and as result we purchased a gorgeous and comfortable lounge suite. Recently I needed to buy a lounge for my place so I went straight back to Jacqui again very helpful, spent the time so that I made the right choice. Thoroughly recommended Jacqui and Plush. Very happy!
Corey was great and very professional
Had an issue with my sofa head rest. Corey came down and replaced both hinges and now it's working perfectly again. Corey did a great job and provided service with a smile.
Excellent product and service
It’s my dream sofa and sits perfectly in my lounge. Delivery and assembly is great - Danny and Sid are friendly, on time and fast. Brilliant experience. Would definitely recommend to friends.
Michael originally sold us our beautiful new couch which we took delivery of on Saturday. It was 2 weeks ahead of schedule which was very exciting! The 2 gentlemen who delivered it were exceptional! Joel and Jason took very good care unpacking and putting the couch together. Super professional by everyone involved from walking into the store to finally sitting down and enjoying it. I'll give a review on the Plush-Shield by the end of the week because silly old me spilt a coffee all over the cushion yesterday haha.
Michael was great
Salesman Michael was very helpful and knowledgeable. We very much look forward to our new sofas arriving. Sales room was HUGE and there was such a great range of sofas.
Great service and great delivery
The staff were easy to deal with. When it came to delivery that was super easy! They gave me a time they would be between and then I got a text so that I could see how far away they are. Jonathan and Pablo were fantastic came in too it upstairs and set it up for me.
Robert Alexander Sarantoulias came to repair my recliner. Lovely person. Fixed on the spot!! Very skilled and represents the brand fantastically. Will always buy from Plush. Awesome service Plush!!! Should be proud of your products
Michael knows his job
Michael was terrific. I am sometimes not the easiest person to deal with as I have specific ideas and already had the dimensions and the vision. Michael assisted my partner and I in a very professional informative and to the point. This made our transaction smooth and the delivery of the product due this week also easy to manage. Thankyou Michael .. Sarah and Stewart
Michael was superb
Michael showed great and friendly service, provided solutions to our restricted area. He is a person that knows his job extremely well. I would recommend Michael for buying furniture. Would definitely shop here again.
Michael was fantastic! Spent so much time with us & really helped each time we went in. Fantastic customer service!
The store was easy to walk around. There were a few pieces that weren’t in store compared to online but that was okay as the main popular ones were there.
We are very happy with the purchase and the time that Michael spent with us.
Great service and innovative ideas
We purchased a Zara Sofa from Michael, he was very helpful with lots of great advice and also helped us find solutions for our space constraints. Would highly recommend this store
Michael at plush furniture was very helpful with our purchase of our sofa. Very caring and attentive sales person
Very satisfied with the range of product available and the help that Michael provided us with in store today. The quality of our sofa for the price we got it was great!
Michael at Springvale Store offered us amazing service and made our decision much easier.
We had a great experience buying our sofas at Plush Springvale Rd , thanks to Michael who did a fabulous job. Excellent sales person amongst all the furniture stores we have visited
Chun has done the best customer service today for me and really happy with the service thank you heaps .
Simply can describe chuns customer service in few words today professional,happy,helpful and really appreciate the service great work and best of luck for the future and definitely will recommend for family and friends .
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