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Shop and staff
Even though we have Plush, Zdenka at Taylors Lake store made it easy to make a purchase on our new Lounges, we made our purchase on product and knowing the plush styles and quality and the staff at the store there was no pressure it was up to us so again thanks Plush.
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Sakshi BhardwajGreater Melbourne (Outer), VIC
Thanks for helping us Zdenka and Joanne!
Multiple designs and colors to choose , Great customer service from the staff, warranty for the product after sales, customisation which I need... all these things made me finalize my purchase.
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Plush Sofas A.Plush Furniture
Hi Sakshi, thank you for taking the time to share such wonderful feedback on your Plush Taylors Lakes experience. We look forward to sharing your kind words with Zdenka and Joanne.
Warm regards,
Plush Think Sofas
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Excellent Service & Great Product
Nicole had excellent customer service and product Knowledge. This made selecting a recliner chair easy! We are very happy with the quality of the chair...it is very sturdy and as there were many fabric choices, we were able to select one that matches our existing furniture.
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Plush Sofas A.Plush Furniture
Hi Nadine, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Nicole from our Plush Taylors Lakes Showroom was more than happy finding the perfect fit for your spac... Read more
e. We hope your new addition caters to all your needs and look forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ProductReview.com.au!
Irene and BillGreater Melbourne (Metropolitan), VIC
Very happy with in in-store experience
Loved the range available, first seen online, then in store at Watergardens. Zdenka was great. She was friendly, knowledgeable and very helpful. Fantastic to deal with. With her assistance we found just what we'd been looking for. Terrific to know that if it isn't right after it's delivered we can replace it or even get a refund. Very impressed with the customer service offered.
Irene and Bill, Melbourne
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Plush Sofas A.Plush Furniture
Hi Irene & Bill, Thanks for the feedback! It is wonderful to hear that you couldn't resist visiting our Taylors Lakes Showroom and checking out our many stunning sofas that caught your eye. We are gla... Read more
d that our Change of Heart Guarantee eased your mind upon purchase and that you are looking forward to your delivery. Warm regards, Plush Think SofasSimilar opinion? Write a review on ProductReview.com.au!
Richmond SenituliGreater Melbourne (Outer), VIC
Great investment from Purchase to Delivery.
Great from the get go again our 2nd purchase in 7yrs and still have old one.
Apologies forgot the shop assistants name from Taylors Lakes a Maori women friendly and welcoming as we were going through options of couches to purchase. She was very welcoming, friendly, informative and understanding with what we needed.
Delivery today from Jonathan and Camilo as our instore experience was, they were the same very approachable and friendly. Didn't mind what time they came they did their job. Gotta give it to them both working in the rain they still had smiles 15minutes and off to the next delivery. Thanks so much Instore, call centre and delivery guys.
Your services were great.
Kind regards
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Plush Sofas A.Plush Furniture
Hi Richmond, thank you for sharing on your overall fantastic Plush experience. It is a pleasure hearing of the friendly and informative assistance you received from both our Plush Taylors Lakes and De... Read more
livery Teams. We are so happy hearing you are loving your beautiful new addition and look forward to your next visit. We will be sure to pass on your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ProductReview.com.au!
Outstanding customer service
So happy with Zdenka and her wonderful service and product knowledge. All staff at Taylors Lakes are very helpful. I Can not wait for my sofa and I recommend Zdenka to all.
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Plush Sofas A.Plush Furniture
Hi Mouna, we are so pleased to hear that you received outstanding service from our Taylors Lakes Team. We will pass your appreciation on and appreciate your recommendation.
Warm regards,
Plush Think Sofas
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Hassle free shopping experience
Thank you to Zdenka for making our sofa purchase so easy - we were overwhelmed by choice and possibilities when we entered the store. Zdenka listened to our needs, provided helpful advice and info and most importantly gave us time and space to think and make our choices.
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Plush Sofas A.Plush Furniture
Hi HVa, we are so pleased to read of the service you received from Zdenka at our Plush Taylors Lakes Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas
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Garrick PGreater Melbourne (Outer), VIC
- 2 reviews
- 1 like
Great service 4th time around
This is our 4th time purchasing through Plush and we are not disappointed. Considering we knew what we wanted it was easy to choose an option. The staff take particular care in assisting and advising on what they feel are points that you should consider. We have bought furniture from other stores by when it comes to lounge suites we will always visit Plush 1st.
Thanks again for a great experience, and you never know when we will be back.
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Plush Sofas A.Plush Furniture
Hi Garrick, thank you for sharing on your most recent visit to our Taylors Lakes Showroom. It is a pleasure hearing that once again our team have met your expectations and found your perfect new addit... Read more
ion to your home. We look forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ProductReview.com.au!
BevGreater Melbourne (Outer), VIC
- Verified customer
Love Plush!!!
Thank you Zdenka for all your help, advice & the time that you spent with us choosing our lounge suite & accessories. Nothing was too much trouble! Great customer service & fantastic products.
2 comments
Plush Sofas A.Plush Furniture
Hi Bev, we are so pleased to read of the service you received from Zdenka at our Plush Taylors Lakes Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas
Zdenka was VERY helpful & I'm more than happy to give her my feedback. It's all too often that people are quick to complain but not as quick to acknowledge good service. Once again thank you & I will be recommending Plush to my family & friends :)
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TanyaGreater Melbourne (Metropolitan), VIC
Great customer service!!!
I’ve just purchased my second couch from Plush Watergardens and I couldn’t be happier!! The service I received from Nicole, Joanne & store manager Jackie was amazing!! Not only was the customer service fantastic, these guys are a true example of a team. Highly recommended.
1 comment
Plush Sofas A.Plush Furniture
Hi Tanya, thank you for taking the time to leave such a glowing review of our Plush Taylors Lakes Showroom. We look forward to sharing your kind feedback with Nicole, Joanne and Jacqui and hope you en... Read more
joy your wonderful new sofa. Warm regards, Plush Think SofasSimilar opinion? Write a review on ProductReview.com.au!
Mike lGreater Melbourne (Metropolitan), VIC
- 2 reviews
Customer service
We recently purchased a sofa from plush at Watergardens with Joanne. We spent a large amount of time working out what would suite us as a family and the living room space and Joanne was just amazing. We looked at many combos, sofas, colours and cushions to determine what would suit our home and she was super helpful. I definitely recommend shopping with Joanne
1 comment
Plush Sofas A.Plush Furniture
Hi Mike, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Joanne from our Plush Taylors Lakes Showroom was more than happy finding a sofa that met all your needs.... Read more
Looking forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ProductReview.com.au!
Perfect fit.
I would like to thank zdenka from Plush Taylor lakes for helping my son find the perfect chair. Nothing was to much trouble and she took her time explaining everything to him. We appreciate how valued you made him feel. Definetly coming back.
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Plush Sofas A.Plush Furniture
Hi Kerrie, we are so pleased to read of the service you received from Zdenka at our Plush Taylors Lakes Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ProductReview.com.au!
KailaGreater Melbourne (Outer), VIC
Service was professional and very helpful
To start off by stating by saying that Zdenka of Taylor’s lakes is a knowable, professor helpful person, we were just browsing in the store and we ended up buying an item.
The store was easy to navigate
Wasn’t surprised with the product and the quality. I couldn’t recommend this sales person highly enough she was so helpful, knowledgeable of her products and a real pleasure to deal with
1 comment
Plush Sofas A.Plush Furniture
Hi Kaila, we want to thank you for taking the time to share such wonderful feedback on the service you received from Zdenka upon your visit to Plush. We are so pleased to hear you feedback on the show... Read more
rooms ambience and that you found your perfect fit. Enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ProductReview.com.au!
JosieGreater Melbourne (Inner), VIC
- 2 reviews
Great Service
Zdenka was extremely helpful. Very knowledgeable about their products. Zdenka went out of her way to assist and ensure we purchased a product that was right for us. Great sofa, great service
1 comment
Plush Sofas A.Plush Furniture
Hi Josie, thank you for taking the time to share your valuable feedback! We enjoyed reading of our great service and look forward to sharing with the team.
Warm regards,
Plush Think Sofas
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RitaGreater Melbourne (Outer), VIC
Amazing Customer Service from the team at Plush Taylors Lakes, especially Joanne!
We recently purchased lounge suites for both living and family rooms. I was undecided and needed help making up my mind. Joanne was amazing with her knowledge and understood the look I was after and guided me with my decision. She was very patient with me as I took my time deciding. Looking forward to my delivery in a few weeks.
Thank you Joanne !
1 comment
Plush Sofas A.Plush Furniture
Hi Rita, we are so pleased to read of your visit to our Plush Taylors Lakes Showroom. We enjoyed reading of Joanne's invaluable assistance throughout your sofa selection process and are also looking f... Read more
orward to your receiving your beautiful new sofa. Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ProductReview.com.au!
ScottGreater Melbourne (Outer), VIC
Excellent service from start to finish.
I’ve had a fantastic experience with Plush. A very large range available in store. My order even came in 4 weeks early. The quality of the product is as expected (very high quality).
Special thanks to Joel and Jason who were very understanding and hung around whilst I came back from the school run to deliver my couch.
I would highly recommend Plush.
1 comment
Plush Sofas A.Plush Furniture
Hi Scott, thank you for sharing your high recommendation with us. It is wonderful to hear of your fantastic experience from the purchase to delivery and that you are now enjoying your new Plush Sofa.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ProductReview.com.au!
Great service, have brought the product before, and buying a second. And Joanne was very helpful.
Very comfortable and great quality. Have brought a few items from Plush, will always come back as quality is important. Service is also a quality that a lot of shops don’t have.
1 comment
Plush Sofas A.Plush Furniture
Hi Maree, thank you for sharing your experience with Plush. It is great to hear of your most recent visit to our Taylors Lakes Showroom and that we have keep meeting your expectations. We look forward... Read more
to your next visit and we are sure our team will enjoy your review. Warm regards, Plush Think SofasSimilar opinion? Write a review on ProductReview.com.au!
Grumpy PantsGreater Melbourne (Outer), VIC
- 3 reviews
- Verified customer
Professional, quick and easy
Sal Gattellari was very helpful and not pushy at all. Sal made the purchase process very quick and efficient and helped to step us through the interest free offer. The couch/sofa we bought is of very high quality and the warranty was comprehensive. Nothing was oversold and Sal treated us with respect and empathy the whole way through. We look forward to taking receipt of delivery in the next few weeks.
1 comment
Plush Sofas A.Plush Furniture
Hi there, thank you for sharing your experience with our Plush Taylors Lakes Showroom. It was a pleasure to read your glowing recount and we are sure you will enjoy your new sofa.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ProductReview.com.au!
LeanneGreater Melbourne (Outer), VIC
Great Customer Service
We went to navigate the store and sat on a lot of couches however the first couch we sat we fell in love so we went back at the end. That's when we were approached and we made the purchase and colour in 30 minutes. It was easy, simple and they made us feel comfortable with our decision. Excellent customer service and great pricing.
1 comment
Plush Sofas A.Plush Furniture
Hi Leanne, thank you for sharing your experience with us. It is great to hear that it was love at first sight and now you can't wait to receive your perfect sofa.
Warm regards,
Plush Think Sofas
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VickiGreater Melbourne (Inner), VIC
Awesome Service
I have just recently purchased a couple of couches from Plush. Joanne helped us by asking all the right questions to ensure we got the configuration we needed, bringing up things I never would have thought of. I am looking forward to getting delivery to my new house. Thanks, Joanne.
1 comment
Plush Sofas A.Plush Furniture
Hi Vicki, thank you for sharing such great feedback on your Plush experience. We are so pleased to hear Joanne was able to assist you through your sofa selection process and that you are looking forwa... Read more
rd to delivery. We really do appreciate your kind words. Warm regards, Plush Think SofasSimilar opinion? Write a review on ProductReview.com.au!
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Plush Sofas A.Plush Furniture
Hi Ken, thank you for taking the time to share your valuable feedback with us. We are glad to hear you enjoyed your experience with our Taylors Lakes Team and look forward to passing on your kind words.
Warm regards,
Plush Think Sofas