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Plush Furniture VIC

Plush Furniture VIC (page 2 of 135)

Dandenong, Nunawading, Frankston, etc...
4.8 from 2,690 reviews

Reviews

(2,453)
(133)
(14)
(19)
(71)
  • Product Quality
    4.9 (507)
  • Return Claim MadeYes (4) · No (613)
  • Warranty Claim MadeYes (21) · No (591)
  • Product Appearance As advertised (80%) · Not as advertised (20%)
  • Customer Service
    4.9 (585)

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Nicki Tasioulas

Nicki TasioulasGreater Melbourne (Metropolitan), VIC

Excellent customer service

published

Lorraine from your store helped us so much. Great advice for different types of fabrics and styles of couches. Very pleasant to deal with. Definitely recommend! Felt really comfortable in choosing what we want.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong
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1 comment
Plush Furniture
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Come visit Lorraine at Plush!!!

published

Lorraine at Dandenong was so helpful, friendly & answered every question I walked away feeling happy & confident on the purchase of my new couch. Looking forward to delivery & adding to it. I”ll be back!!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationDandenong
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1 comment
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Nina

NinaGreater Melbourne (Outer), VIC

  • 2 reviews

Great Customer Service by Lorraine and i found my perfect couch

published

Great service by Lorraine at the Dandenong Store. She went above and beyond and made my decision easier. She helped me find my perfect couch and I will be coming back. This is our second purchase from Plush and it's definitely not the last.

Customer Service
Product Quality
Product Appearance As advertised
Store LocationDandenong
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1 comment
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Helpful and stress free experience

published

Michael was extreamly helpful without being over the top. He went above and beyond to provide me with the information I needed to select a new lounge suite. The whole process was stress free as he didnt make me feel rushed. I feel that i have brought a quality lounge suite and come away with money still in my pocket due to the fantastic sale that they had on.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
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1 comment
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D Davies

D DaviesGreater Melbourne (Inner), VIC

Great customer service!

published

Michael was very helpful and made our sofa purchase very easy. We recommend Plush Springvale and Michael for your next sofa purchase. Quick and easy as well and with 3 kids in tow this was very important to us.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSpringvale
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Wonderful service &advice .

published

The advice & service we received from Taryn from the Frankston store was excellent when we purchased a lounge suite &recliner ,the whole experience was so easy thanks to Taryn professional advice .Thank you .Anne Taylor

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationFrankston
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1 comment
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Happy Customer

Happy CustomerGreater Melbourne (Outer), VIC

Friendly Service

published

Taryn from the Frankston Plush store was extremely helpful and knowledgeable in assisting us with the selection of our new lounge suite. We are very much looking forward to it's delivery.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationFrankston Plush
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1 comment
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Plush Sofas A.Plush Furniture
Liz

LizGreater Melbourne (Outer), VIC

Excellent service and excellent product

published

Awesome introduction to product by Chun the manager at Plush Springvale. Was there last year and I clearly remember him giving me very thorough details about what I needed and it really impressed that a year later I came back and bought a set of 2 and 3 seater. No fuss when I changed my mind, Chun was on the ball and changed my colour choice and sent me a timely invoice/proof thru my email on the same week. really impressed and cannot wait to have my set delivered to my new home!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale store, Chun -manager
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1 comment
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Fazal Khaffar

Fazal KhaffarGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent Service - Michael Wright

published

Micheal was outstanding, helped us choose sizes and colors based flooring etc... was quite patient and attentive and also kept the store open beyond the closing time to accommodate us

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale
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1 comment
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Great service and a great product!!

published

The service we received from Marianne at the Frankston store was excellent. Couldn't be happier with our purchase. We were immediately impressed with the quality and comfort of the lounges, and the service from all Plush staff was excellent.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFrankston
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1 comment
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Plush Sofas A.Plush Furniture
Jock

JockGreater Melbourne (Outer), VIC

great service ,furniture and price

published

It’s a store we’ve bought from before. It’s close to home and seems to always have what we want. Navigated through store and purchased lounge based on size. Great service from Marianne. Thanks again

Customer Service
Product Quality
Return Claim MadeNo
Store LocationFrankston
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1 comment
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Thiago P.

Thiago P.Greater Melbourne (Metropolitan), VIC

Excellent sofa and great customer service!

published

I have been looking for a sofa for quite a while, but my job was made difficult as the place where I moved to had limited space which was already occupied with other furniture. Kate Dz from Plush South Wharf was invaluable helping me choose a sofa that would fit well and look great on my living space, and she promptly helped me out with a lot of questions I had on my choice of couch, demonstrating knowledge and a friendly and warm disposition in our conversations. It's rare to have such good service these days. I write this on the sofa I just bought, and I couldn't be happier with both the product and the service. 10/10 highly recommended.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush South Wharf
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1 comment
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AandTR

AandTRGreater Melbourne (Metropolitan), VIC

Quality sofa, excellent service and a great warranty

published

Vanessa at the Nunawading showroom was patient, informative and so helpful while my partner and I chose the style, fabric and configuration to suit our new home. We’re so happy with the end result!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNunawading
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1 comment
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Jenny S.

Jenny S.Greater Melbourne (Outer), VIC

Customer Service

published

Appreciated the good customer service by Nicole of the Taylors Lakes store. Nicole was informative as the details of the products and very courteous whilst explaining our options, timing of delivery and product care. Her assistance was instrumental in our decision to purchase.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationTaylors Lakes
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1 comment
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Plush Sofas A.Plush Furniture
John

JohnGoulburn Valley, VIC

  • 2 reviews

Great Job Plush Shepparton!

published

Update on my sofa...
Was told I'd get it in March...
Got it installed on 25th of Feb by 2 guys that seemed to enjoy their job.
Brought it in and set it up quickly and took all the packing away in no time flat...
Got it set out ready to join the sections together and stopped and made sure I understood how to pull it apart and put it back together again if I ever need to move it...

The whole time from going to the store to being able to sit here now writing this was great....
I don't know that I've ever dealt with a friendlier more helpful team on any household item I've ever brought!
Great job Plush!
Thankyou!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Shepparton vic
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1 comment
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P and J

P and JGreater Melbourne (Outer), VIC

  • 2 reviews

Great Customer Service

published

We visited Plush Highpoint a few times trying to decide on couches for our new house. Couches are a big decision as they can make or break a space. We received assistance from Fergus who was really knowledgable and helpful. He provided insight into the different designs, materials and pricing and was really patient while we decided what type of couch we were looking for. Each time we visited, he made sure to follow up with us and remembered who we were, a nice personal touch. We ended up buying two couches and the service was excellent! Thanks for all your help Fergus @ Highpoint!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationHighpoint
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1 comment
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Jacky

JackyGreater Melbourne (Outer), VIC

Professional service and delivery

published

2nd time purchasing from Plush, and I’m happy with both the customer service from Taryn in store and the delivery. My new couch and recliner are beautiful and comfortable. Thanks

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFrankston
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1 comment
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Plush Sofas A.Plush Furniture
Lee

LeeGreater Melbourne (Outer), VIC

great service as always

published

We were looking to buy a sofa bed and armchair we had wonderful friendly advice from both Emily and Taryn at the Frankston store, this is the third time we have bought from this store and have been very happy every time. Lee Gregg

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationFrankston
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

great couch and service

published

The couch and the service from Taryn are both terrific! Great purchase experience! Taryn showed us the couches we were thinking of buying. Her professional knowledge and friendly and cary service made the experience very easy and pleasant.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
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Plush Sofas A.Plush Furniture
Nettie

NettieGippsland, VIC

  • 2 reviews

Great old fashion service with all the modern conveniences.

published

We were recommended by our kids to go to plush for our new sofa. When we entered the store lovely warm greetings from friendly staff. Vanessa asked if she could help with our selection of a sofa that most suited our need and of course helped with the different support in the different designs. Then came the choice of fabric which once again was so helpful. A big thankyou to Vanessa Bognar who created with her expertise the right sofa including the right fabric to suit our decor. It was such a pleasant experience shopping at plush.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationNunawading
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1 comment
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Page 2 of 135
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Questions & Answers

Tina

Tinaasked

VIC, Preston

Hi is there a cleaning kit available to my leather couch?

1 answer
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Tina,
All showrooms have our recommended cleaning products available to purchase, they will also be able to advise which product is suitable for your leather.
Warm regards
Plush

Get an answer from our members and Plush Furniture representatives

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