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Plush Furniture WA, Joondalup

Plush Furniture WA, Joondalup

4.8 from 185 reviews

Reviews

Review distribution

5 star
168
4 star
11
3 star
0
2 star
2
1 star
4

Excellent service

published

Really beautiful furniture quality, we bought a leather sofa. We were particularly impressed by Lyn's service in the Joondalup store. We went to a number of other retailers in the area and Lyn was our favorite salesperson. Very knowledgeable, helpful and she has a lovely personality. Highly recommended. Thank you!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJoondalup
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Nick, thank you for taking the time to leave your valuable feedback. We are pleased to hear you received the service you deserved at our Joondalup Showroom. Hope you enjoy!
Warm regards,
Plush Think Sofas


great service and better options

published

Lyn was extremely helpful and friendly during our several visits to make a decision. We are eagerly awaiting our sofas arrival. The sofa is comfortable and we liked the colour options available and the insurance option. The change of heart policy is great just in case the colour we chose does not fit within our home. We highly recommend the plush joondalup to anyone looking for a new sofas

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush sofas joondalup
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Tim W.

Tim W.Perth, WA

Great place to buy a sofa!

published

It made such a great change to walk into a retailers premises and be greeted with a smile and curtesy, and not the usual hard sell tactics you get in lots of stores.
Iain was helpful and informative on our options and very informative on the product range and services on offer. Would highly recommend Plush Joondalup.

Product Quality
Customer Service
Store LocationPlush Joondalup
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Tim, Welcome to the Plush Family! It is such a pleasure to hear that you received the service you deserve at our Joondalup Showroom. We will be sure to pass on your feedback and look forward to your next visit.
Warm regards,
Plush Think Sofas

great customer Service

published

Our experience at Plush Joondalup was exceptional. Iain was understanding of what we wanted and was patient while we made two trips home to make our decision, would highly recommend

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJoondalup
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Michelle L

Michelle LPerth, WA

Great service and patience

published

We took a while to pick what we wanted and move things around in the shop, we were assisted on both visits immediately, can't wait to sit back and relax in my new sofa

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJoondalup
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Michelle, it is great to hear that our Joondalup Team were quick to assist you throughout the process upon both visits to the showroom. Thank you for your feedback which we are sure our team will enjoy.
Warm regards,
Plush think Sofas


Jackie F.

Jackie F.Perth, WA

Beautiful store and friendly approach from staff

published

Everything was marked plainly and lovely to walk round.
Good range of products.
Everything seemed to be of good quality.
Have not received my sofa yet to comment on it.
Could do with a shorter wait time.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJoondalup
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Jackie, tHank you for sharing such wonderful feedback. We look forward to sharing your kind words with the Plush Joondalup Showroom.
Warm regards,
Plush Think Sofas

The reviewer stated that an incentive was offered for this review


Thank you Lyn at Joondalup

published

Shop easy to work my way around. Clean and pleasant atmosphere. Amazing range of couches and fabrics. I was easily able to find what I wanted and get support so I could complete the purchase.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJoondalup
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Joanne, Thank you for taking the time to share such kind words on your experience at Plush Joondalup. We are sure the team will be pleased to read your review.
Warm regards,
Plush Think Sofas


Tasha

TashaPerth, WA

Thank you Claire at Joondalup store

published

Claire was fantastic, adapted and listened to my and my husbands needs, and really helped us to choose the right couch for our family, and she made it really easy from beginning to end. Claire is fantastic and we highly recommend her to other customers, thanks Claire for making it a great experience for us, we cannot wait to be sitting on the couch.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJoondalup Perth
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Tasha, Thank you for your wonderful feedback. we look forward to sharing your kind words with Claire and the Plush Joondalup team.
Warm regards,
Plush Think Sofas

Lauren

LaurenPerth, WA

Jackie, fantastic customer service!

published

We had excellent service from Jackie. She was warm, friendly and very helpful. I highly recommend Plush Joondalup and am grateful to Jackie for taking the time to make sure we found the perfect sofa to suit our household.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJoondalup
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Lauren, Thank you for taking the time share such great feedback on the service you received at Plush Joondalup. We look forward to passing on your kind words to Jackie and the team.
Warm regards,
Plush Think Sofas

Amazing Service and Cant wait for our new Sofa

published

We had been to the store multiple times and been served by Lyn, We were getting ideas for what we wanted and what our budget was. This time we were ready and went back in to place an order. As usual service was amazing, we were well cared for and everything was explained clear and in detail. We would recommend Plush Joondalup to all of our friends and family. We cant wait for our new sofas to arrive in February.
Thanks to Lyn at Joondalup for making the experience enjoyable.
Gregg and Sophie

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Sofas Joondalup
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review


Excellent

published

Excellent Service from Lyn
We had an excellent experience from Lyn at the Joondalup store, very helpful with explaining how to choose the sofa configuration, and running through all the options with the choices of finishing materials.
As it turned out they had a sofa that exceeded out expectations in stock that could be delivered the following week, excellent non pushy experience 10/10 :)

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJoondalup
See all answers
2 comments
Plush Furniture
Plush Sofas A.Plush Furniture
James
James

Thankyou :)
My pleasure.

The reviewer stated that an incentive was offered for this review


Awesome job, thank you Iain!

published

Excellent service! Iain was very friendly and helpful explained everything about all things for us and we made a right choice. We will recommend Plush for our friends. And definitely come back when we need something else.

Customer Service
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Lana, we are so pleased to hear of Iain's excellent assistance at our Plush Joondalup Showroom. We are glad to hear his expertise assisted throughout your process and appreciate your recommendation. Many Thanks!
Warm regards,
Plush Think Sofas


Staff member Iain was so helpful

published

Fantastic staff member explained all details gave us full explaination of all things to offer
He was very friendly & was not pushy & the best sales person I have come across
We would reconmend Plush & friendly staff too

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJOONDALUP
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Liz, thanks for sharing! We are glad you enjoyed our service and that you would recommend us.
Warm regards,
Plush Think Sofas


Suzy Jackson

Suzy JacksonWheatbelt, WA

Excellent Customer Service

published

We came to Plush Joondalup a few months ago on the search for a new lounge suite & Iain was very helpful and answered all our questions. We returned recently as our previous extensive furniture shop search came to an end with no result & Iain recognised that we'd been in previously. Again he was helpful and very patient with our indecision, it was great to be able to have a laugh between all the decision making. We can't wait to get our new Leroy setting and if any friends or family mention needing a new lounge we will definitely recommend Plush Joondalup to them. Thanks Iain

Customer Service
Product Appearance As advertised
Store LocationPlush Joondalup
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Suzy, Welcome to the Plush Family! Amazing to hear of Iain's excellent assistance throughout your sofa selection process. We are sure he will appreciate your feedback and recommendation.
Warm regards,
Plush Think Sofas

Christine L.

Christine L.Mid West, WA

Great Service

published

We were so impressed with the service we got from Lyn, very friendly and helpful, We are from the country 4 hours away from Perth and to have service as we did was great we did approach over Plush shops in Perth but came back to the Joondalup Store to purchase our lounge. Thanks Lyn

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationJoondulup
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Christine L., thank you for sharing such great feedback on your Plush experience. We are so pleased to hear Lyn was able to assist you through your sofa selection process and made the journey worth your while.
Warm regards,
Plush Think Sofas

Cameo

CameoPerth, WA

Beautiful couch cant wait to get it

published

Weve just ordered a beautiful 3 seater couch from Ian in plush joondalup the store was great it had multiple couches to choose from all very high quality . My husband and I were really impressed with all the staff they looked after us excellently I would highly recommend going there . Just cant wait till we get ours now

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationJoondalup plush
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Cameo, Welcome to the Plush Family! We are thrilled hearing how well our Joondalup Team looked after you throughout your sofa selection process. We hope you enjoy your sofa and look forward to your next visit!
Warm regards,
Plush Think Sofas

The reviewer stated that an incentive was offered for this review


  • Verified customer

Great Customer Service

published

We were surprised to find a store with such good products and great to walk around, we felt relaxed without pressure and it was very refreshing to have really good customer service from Lyn and she was very informative and help us in every way possible. Really looking forward to the delivery of my suite.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJoondalup WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi there, we are so pleased to hear that you received excellent service from Linda. We will pass your appreciation onto her. Thanks for recommending us!
Warm regards,
Plush Think Sofas

The reviewer stated that an incentive was offered for this review


Exceptional customer service

published

The customer service shown to us at the Joondalup store by Iain was second to none. He was very helpful, knowledgeable and patient with us. The store is very well laid out and spacious and has a good range of lounge options. Claire also deserves a mention for her excellent customer service on one of our visits to the store as well.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationJoondalup
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Jennifer, we are so pleased to read of the exceptional service you received from our Joondalup Team. It is great to hear of Iain and Claire's assistance and we are sure they will enjoy reading your kind words.
Warm regards,
Plush Think Sofas


MattL

MattLPerth, WA

  • 3 reviews

Amazing customer service, fantastic products

published

The store - a breeze to find, clean, tidy and well laid out; the products were not overcrowded which made the search and sampling a stress free event.

The staff - simply amazing service. Want to move the furniture around to so I can get a feel for what I'm looking to purchase, in the configuration I want? Done without hassle. Want to test the battery option for the recliners? Here it is, demo'd, discussed, plugged in and away we went. Can you look after my kids Transformer toy behind the counter while he samples some chairs? Not a problem.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJoondalup, Plush, Perth, WA.
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great customer service

published

Very good service. Salesperson (Lyn) was very knowledgeable and helpful. A range of options to select from at Joondalup and at a good price. Can’t wait for my new lounge suite to arrive.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush Joondalup
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Christine, we are so pleased to read of the service you received from Linda at our Plush Joondalup Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas

The reviewer stated that an incentive was offered for this review


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