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Plush Furniture WA, Osborne Park

Plush Furniture WA, Osborne Park

4.8 from 323 reviews

Excellent service

Rodney Grayson was excellent to deal with. He wasn't pushy to make a sale and was extremely helpful with helping us decide. Cant wait to receive our sofas! Highly recommended.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationJoondalup

Thank goodness for the Rodney's of the world

We have been procrastinating about buying a couch for quite some time now. We will make the trip to a sofa store and always leave empty handed. Whether it be a lack of -value for money, customer service or motivation; we will always end up going home to our very old but comfy faithful.

On this one fateful day we decide to visit Plush in Osborne park after we saw a potential couch online. We were served by Rodney who welcomed us and gave us every answer we needed and more. 2 more times we visited before deciding and 2 more times we were greeted by the same big smile, and high level of customer service. By this point Rodney knew us very well. We are proud to report that thanks to Rodney, we have found "the one" . It has ticked all the boxes ito comfort, value for money, trend and size.

The service offered by Rodney and his staff member was phenomenal. It was the perfect balance of being genuine, honest, warm and professional with a little personal touch. Thanks for helping us over and over again, Rodney!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Osborne Park
1 comment
Hi Dom & Pete, Welcome to the Plush Family! It is such a pleasure to read of your glowing feedback for our Osborne Park Manager Rodney. We are glad to hear that after a long journey you have finally found your dream sofa and with our 10 Year Peace of Mind Warranty you will be enjoying this one for years to come. Warm regards, Plush Think Sofas

Great experience

The store was very well laid out and the staff and in particular Erin were a pleasure to deal with. The advices given were accurate. When we came back the following week to order the process was smooth and rapid. Great experience.

1 comment
Hi William, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Erin from our Plush Osborne Park Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit! Warm regards, Plush Think Sofas

Glad Jackie made us stay – Plush Osborne park showroom

My husband and I were shopping for a new lounge suite, not quite sure what we wanted. Feeling a bit overwhelmed by the variety of choices, we were about to walk out the store when Jackie interceded. Without being too pushy she asked a couple of questions and proceeded to show us a sofa configuration explaining why it is designed that way, the functionality etc. She was spot on to identify our needs and what we liked. After much patience, meticulous calculations and detailed discussion on fabric options, we knew what would work and what we wanted. I don’t make decisions on the spot, the package and samples that Jackie put together was helpful. Follow up since then has been prompt and friendly which has supported our decision to buy the lounge suite. Now excitedly waiting for the delivery. Thanks Jackie

Customer Service
Store LocationPlush Osborne Park
1 comment
Hi Jenny, thank you for sharing on your Plush Osborne Park experience. We are pleased to hear of Jackie's invaluable assistance throughout your sofa selection process. We understand that our variety of options can be daunting but with our Change of Heart Guarantee if you don't love your sofa then you get your money back. Warm regards, Plush Think Sofas

Shopping is like a box of chocolates..you never quite know what you will get...Luckily today I was served by Rodney.

The Plush showroom was very easy to get around.It was inviting and super friendly.
I am happy with my purchase and am looking forward to setting it up in my home.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationOsborne park wa
1 comment
Hi Deanna, thank you for taking the time to leave your feedback on our Osborne Park Showroom. Shopping is like a box of chocolates and we are glad you enjoyed browsing our many stunning options. We look forward to hearing more on your new addition upon delivery. Warm regards, Plush Think Sofas

Serendipity ! thanks

Well laid out store. Wide range of products. Found exactly what we were looking for (had a cutting from a news article picturing the chair we had searched for for several weeks!!) No assembly required. Awaiting delivery in several Weeks

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush. Osborne Park WAY
1 comment
Hi Cruser, thank you for sharing on your overall Plush experience. It is wonderful t hear that you found your perfect fit at our Osborne Park Showroom and that you are looking forward to delivery. We will be sure to pass on your kind words. Warm regards, Plush Think Sofas

Love our new sofas

Our new furniture arrived well ahead of schedule. We love it! Comfortable and very well made. We can't thank Rodney enough for his patience and guiding us through the purchasing process.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
1 comment
Hi Mil, thank you for taking the time to share on your experience with our Osborne Park Showroom. We are pleased to read of the assistance you received from Rodney throughout your sofa selection process and will be sure to pass on your kind words. Warm regards, Plush Think Sofas

Great Products and Excellent Service

Shopping at Plush Osborne Park was an absolute pleasure. Because they specialize in sofas you are not distracted with other products. The range and quality were perfect for me. And the staff were amazing. They had great product knowledge, were incredibly patient and offered valuable suggestions to help in making the final decision. This is a long term investment and I was very pleased to have the choice and assistance I found here. Thank you from a very happy (and discerning) customer, Shelley Harrison

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPlush, Osborne Park
1 comment
Hi Shelley, thank you for taking the time to share such praises for our Osborne Park Team. It is a pleasure to hear of the care you took in customizing your perfect sofa and with our 10 Year Peace of Mind Warranty will be yours for years to come. We will be sure to pass on your kind words to the team. Warm regards, Plush Think Sofas

Fantastic Customer Service

The friendly service received by Michelle on the day we went to view sofas was fantastic. She was very competent and knowledgeable. then when we went back on the Saturday to purchase the sofas Jackie helped us and again was very very competent and explained every thing. very satisfied by the product range available and the combinations.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOrborne Park Western Australia
2 comments
Hi Elsie, it is a pleasure to hear of your fantastic experience at our Osborne Park Showroom. We are glad to hear that our amazing duo were able to assist throughout the selection process and that you enjoyed being able to customize your perfect fit. Hope you are looking forward to delivery! Warm regards, Plush Think SofasCan't wait for the delivery.

Excellent experience

We had an amazing experience with Natalia. She was personable, knowledgeable and super helpful. She made the whole process of buying a couch an easy and fun one. Thanks again

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationOsborne park
1 comment
Hi James, thank you for sharing on your Osborne Park Showroom experience. It is lovely to hear that you enjoyed our refreshing service and browsing our many stunning sofas. We hope you can't wait to receive your dream sofa! Warm regards, Plush Think Sofas

Great sofas at a great price. Fast efficient service

Rod Grayson made sofa selection and customisation an easy, unhurried process. Our 2 sofas arrived earlier than expected. They are Super comfortable and look better than we imagined. These are our first made-to order sofas bought for a price comparable to showroom stock. Very happy.

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsbourne Park Plush
1 comment
Hi Helen & Anthony, we are so pleased to read of the service you received from Rodney at our Plush Osborne Park Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words. Warm regards, Plush Think Sofas

Fabulous fabrics

Rodney was very helpful when we visited the Osborne Park showroom he answered all of our questions and was very knowledgeable about the fabrics ( which were beautiful ) and leathers . We got a quote , took it home , measured up , then ordered on line . Next day received a phone call from Lisa to confirm everything ...easy peasy . Now we just have to wait for 12--14 weeks for our sofa , just in time for Christmas . Thank you Rodney and Lisa .
M.Meads

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park
1 comment
Hi Margaret, we appreciate you taking the time to share on your Plush experience. It is wonderful to hear of the helpful assistance you received from both our Online and Osborne Park Showrooms. Thank you for your feedback and we look forward to sharing your lovely words. Warm regards, Plush Think Sofas

Fantastic Service

Jackie at the Osborne Park showroom provided us with excellent service. She spent the best part of 2 hours with us while we were trying to figure out what we wanted and what would fit best and she would have spent hours more if we needed it. She even brought out a teddy bear to keep our little distracted while we continued to canvas all the options. What I really like about plush was the fact that we could custom build our own lounge because most options were modular and we got what we wanted because we were able to do this. Thanks alot Jackie !

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
1 comment
Hi Alex, thank you for taking the time to leave your glowing review of our Plush Osborne Park Showroom. It is a pleasure to hear that you enjoyed choosing from over 100,000 combinations of style, configuration and covers. We hope you can't wait to receive your stunning new sofa and hope your little one enjoys their Plush Pooch. We look forward to sharing your kind words with the team. Warm regards, Plush Think Sofas

Natalia was unbelievable! Would recommend her to help anyone needing the perfect lounge for their space.

We have a difficult space to fill and Natalia guided us through our options until we found the perfect lounge for our house. So so pleased with her service and the range available in store. Fabrics are spectacular too. A fantastic range to match up with our existing pieces.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationOsborne Park WA
1 comment
Hi there, thank you for sharing your wonderful experience with us. It is a delight to hear that Natalia from our Osborne Park Showroom was more than happy finding the perfect fit for your lifestyle. We would love to see your stunning new addition on our Instagram page among many other customers stunning homes. We look forward to seeing some stunning snaps! Warm regards, Plush Think Sofas

Excellent Service

Rodney gave excellent service and was very knowledgeable about the products on display.
The store had a very good range and I have chosen 2 Austin Incliners.
I will receive the Lounge chairs in 12 to 14 weeks. I am really looking forward to delivery
I have paid for delivery and setup.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPlush Osborne Park store
1 comment
Hi Vic, we are so pleased to read of the service you received from Rodney at our Plush Osborne Park Showroom. It is great to hear of his assistance and that you are looking forward to receiving your new purchases. We are sure he will enjoy reading your kind words. Warm regards, Plush Think Sofas

Thanks Natalia

Natalia made the experience of buy a new couch easy and enjoyable. Her friendly, bubbly nature and professional service made ease of finding the perfect couch to suit our needs. We would definitely recommend Natalia and Plush Osborne Park to all our friends and family. Thank you Natalia.

Josh & Mikayla

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationOsborne Park, WA
1 comment
Hi Josh & Mikayla, Welcome to the Plush Family! We are glad to hear that Natalia was more than happy to assist in finding the perfect sofa for all your sofa needs. We hope you can't wait to receive your new sofa and we look forward to your next visit. Warm regards, Plush Think Sofas

Shopping without the stress!

Michelle’s product knowledge and advice was fantastic, made our choice so much easier than I thought it would be. So happy with our new purchase! Highly recommend you visit Plush if your after a new lounge.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park
1 comment
Hi Helen, thank you for sharing your glowing review of our Osborne Park Showroom. We are thrilled to hear that you are loving your new sofa and look forward to passing on your kind words. Warm regards, Plush Think Sofas

Thanks Jackie

Jackie at Osborne Park, was extremely helpful in helping us to choose our new lounge suite and Snuggle chair. She listened to our ideas and offered helpful suggestions and recommendations. The store itself was well set out and it was easy to see the large range of luxurious lounges.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationA Snuggle Chair and 7 pieces of the Carlton lounge furniture.
1 comment
Hi Chris, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Jackie from our Plush Osborne Park Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit! Warm regards, Plush Think Sofas

Great customer service and selection of products!

Osborne park store had a great selection of products and fabrics. Natalia was very helpful, friendly and patient. I didn't feel obligated by walking in the store. We can't wait for our new couch.

Product Appearance As advertised
Store LocationOsborne park
2 comments
Went in today and Rodney was very helpful. Great customer service :)Hi Julie, thank you for taking the time to share your experience with our Osborne Park Showroom. We are so pleased to hear that Natalia and Rodney were more than happy to assist you through your sofa selection process and that you are looking forward to your delivery. Warm regards, Plush Think Sofas

Plush in Osborne Park is a great furniture resource

This is a great store discovery that I didnt know existed. A good range of stock that is well presented and supported by staff member Rodney who was very efficient , knowledgeable and helpfull beyond normal.
I will recommend this store to others and return myself when next in need of a broad range of quality seating

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationOsborne Park
1 comment
Hi Kim, thank you for taking the time to share on your experience with our Plush Osborne Park Showroom. We are pleased to read of the assistance you received from Rodney throughout your sofa selection process and will be sure to pass on your kind words. Warm regards, Plush Think Sofas

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Plush Furniture WA, Osborne Park
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedSofas
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