Rodney Grayson was excellent to deal with. He wasn't pushy to make a sale and was extremely helpful with helping us decide. Cant wait to receive our sofas! Highly recommended.
Dom and Pete
Thank goodness for the Rodney's of the world
We have been procrastinating about buying a couch for quite some time now. We will make the trip to a sofa store and always leave empty handed. Whether it be a lack of -value for money, customer service or motivation; we will always end up going home to our very old but comfy faithful.
On this one fateful day we decide to visit Plush in Osborne park after we saw a potential couch online. We were served by Rodney who welcomed us and gave us every answer we needed and more. 2 more times we visited before deciding and 2 more times we were greeted by the same big smile, and high level of customer service. By this point Rodney knew us very well. We are proud to report that thanks to Rodney, we have found "the one" . It has ticked all the boxes ito comfort, value for money, trend and size.
The service offered by Rodney and his staff member was phenomenal. It was the perfect balance of being genuine, honest, warm and professional with a little personal touch. Thanks for helping us over and over again, Rodney!
The store was very well laid out and the staff and in particular Erin were a pleasure to deal with. The advices given were accurate. When we came back the following week to order the process was smooth and rapid. Great experience.
Glad Jackie made us stay – Plush Osborne park showroom
My husband and I were shopping for a new lounge suite, not quite sure what we wanted. Feeling a bit overwhelmed by the variety of choices, we were about to walk out the store when Jackie interceded. Without being too pushy she asked a couple of questions and proceeded to show us a sofa configuration explaining why it is designed that way, the functionality etc. She was spot on to identify our needs and what we liked. After much patience, meticulous calculations and detailed discussion on fabric options, we knew what would work and what we wanted. I don’t make decisions on the spot, the package and samples that Jackie put together was helpful. Follow up since then has been prompt and friendly which has supported our decision to buy the lounge suite. Now excitedly waiting for the delivery. Thanks Jackie
Shopping is like a box of chocolates..you never quite know what you will get...Luckily today I was served by Rodney.
The Plush showroom was very easy to get around.It was inviting and super friendly.
I am happy with my purchase and am looking forward to setting it up in my home.
Serendipity ! thanks
Well laid out store. Wide range of products. Found exactly what we were looking for (had a cutting from a news article picturing the chair we had searched for for several weeks!!) No assembly required. Awaiting delivery in several Weeks
Love our new sofas
Our new furniture arrived well ahead of schedule. We love it! Comfortable and very well made. We can't thank Rodney enough for his patience and guiding us through the purchasing process.
a discerning customer
Great Products and Excellent Service
Shopping at Plush Osborne Park was an absolute pleasure. Because they specialize in sofas you are not distracted with other products. The range and quality were perfect for me. And the staff were amazing. They had great product knowledge, were incredibly patient and offered valuable suggestions to help in making the final decision. This is a long term investment and I was very pleased to have the choice and assistance I found here. Thank you from a very happy (and discerning) customer, Shelley Harrison
Fantastic Customer Service
The friendly service received by Michelle on the day we went to view sofas was fantastic. She was very competent and knowledgeable. then when we went back on the Saturday to purchase the sofas Jackie helped us and again was very very competent and explained every thing. very satisfied by the product range available and the combinations.
We had an amazing experience with Natalia. She was personable, knowledgeable and super helpful. She made the whole process of buying a couch an easy and fun one. Thanks again
Helen and Anthony
Great sofas at a great price. Fast efficient service
Rod Grayson made sofa selection and customisation an easy, unhurried process. Our 2 sofas arrived earlier than expected. They are Super comfortable and look better than we imagined. These are our first made-to order sofas bought for a price comparable to showroom stock. Very happy.
Rodney was very helpful when we visited the Osborne Park showroom he answered all of our questions and was very knowledgeable about the fabrics ( which were beautiful ) and leathers . We got a quote , took it home , measured up , then ordered on line . Next day received a phone call from Lisa to confirm everything ...easy peasy . Now we just have to wait for 12--14 weeks for our sofa , just in time for Christmas . Thank you Rodney and Lisa .
Jackie at the Osborne Park showroom provided us with excellent service. She spent the best part of 2 hours with us while we were trying to figure out what we wanted and what would fit best and she would have spent hours more if we needed it. She even brought out a teddy bear to keep our little distracted while we continued to canvas all the options. What I really like about plush was the fact that we could custom build our own lounge because most options were modular and we got what we wanted because we were able to do this. Thanks alot Jackie !
Natalia was unbelievable! Would recommend her to help anyone needing the perfect lounge for their space.
We have a difficult space to fill and Natalia guided us through our options until we found the perfect lounge for our house. So so pleased with her service and the range available in store. Fabrics are spectacular too. A fantastic range to match up with our existing pieces.
Rodney gave excellent service and was very knowledgeable about the products on display.
The store had a very good range and I have chosen 2 Austin Incliners.
I will receive the Lounge chairs in 12 to 14 weeks. I am really looking forward to delivery
I have paid for delivery and setup.
Natalia made the experience of buy a new couch easy and enjoyable. Her friendly, bubbly nature and professional service made ease of finding the perfect couch to suit our needs. We would definitely recommend Natalia and Plush Osborne Park to all our friends and family. Thank you Natalia.
Josh & Mikayla
Shopping without the stress!
Michelle’s product knowledge and advice was fantastic, made our choice so much easier than I thought it would be. So happy with our new purchase! Highly recommend you visit Plush if your after a new lounge.
Jackie at Osborne Park, was extremely helpful in helping us to choose our new lounge suite and Snuggle chair. She listened to our ideas and offered helpful suggestions and recommendations. The store itself was well set out and it was easy to see the large range of luxurious lounges.
Great customer service and selection of products!
Osborne park store had a great selection of products and fabrics. Natalia was very helpful, friendly and patient. I didn't feel obligated by walking in the store. We can't wait for our new couch.
Plush in Osborne Park is a great furniture resource
This is a great store discovery that I didnt know existed. A good range of stock that is well presented and supported by staff member Rodney who was very efficient , knowledgeable and helpfull beyond normal.
I will recommend this store to others and return myself when next in need of a broad range of quality seating
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