??!
1 photo
Plush Furniture WA, Osborne Park

Plush Furniture WA, Osborne Park

4.9 from 451 reviews

Reviews

(422)
(21)
(1)
(1)
(8)
  • Product Quality
    4.9 (183)
  • Return Claim MadeYes (1) · No (266)
  • Warranty Claim MadeYes (2) · No (264)
  • Product Appearance As advertised (79%) · Not as advertised (21%)
  • Customer Service
    5.0 (270)


Thanks Natalia

published

We dropped into Plush Furniture to look for a red reclining sofa, were greeted by Natalia who was very charming and helpful, and directed us to a sofa, which was exactly what we were looking for. We haven't got it yet, but I'm sure we will be very pleased with it. Thanks Natalia.

Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park

Amazing customer service

published
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPlush Osborne Park
See all answers

Excellent Service

published

Michele gave us a friendly greeting and was very knowledgeable on the sofa we finished up buying.looking forward to receiving our new sofa in the next couple of months.
Now waiting for manufacturing and delivery

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne park WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Lisa

LisaPerth, WA

Great customer service

published

I thoroughly enjoyed entering the store, it is a lovely showroom and the furniture is displayed beautifully with lots of great choices. The staff member, (Natalia) that I dealt with was amazing, she was very patient and very helpful with great suggestions and was a problem. She is an asset to your team.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Fantastic service

published

I went into store today to ask some questions about the plush snuggle chair, with a view to buying one. Michele was very informative, she answered all my questions easily and fully. It was great speaking to a sales person who could help with my queries and show me what I wanted to see, but without being pushy or forceful. Needless to say I was impressed, and bought the chair. Can't wait for it to arrive

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The best customer service I have ever received

published

Over the weekend I purchased the exact lounge I was looking for! What made the experience even more pleasurable was the incredible service I received from Natalia at Plush Osborne Park. She had knowledge of all of the showroom products and went above and beyond to help me visualise the lounge in my home. She used multiple tape measures to make the room dimensions, moved and swapped ottomans. My friend and I had so much fun shopping with Natalia.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Very friendly and knowledgeable salesperson.

published

Very easy to find the store. Looked online first then went to the showroom.

Choose the sofa we had seen online. Took sample colours home and tried them out then went back the following week to purchase. Salesperson remembered us and was helpful in finalising.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Excellent service! Very fast responses to queries

published

Natalia from Osborne Park Plush store was extremely helpful. She answered all our questions very well and informed us of everything we needed to know about the product of interest. She took photos of the items and colours and emailed them to assist us with our colour choice. Thanks Natalia!!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Warren

WarrenPerth, WA

  • 2 reviews
  • Verified customer

excellent service

published

We found visiting the store very pleasant, it was easy to see all the furniture and find what we were looking for. Erin was extremely helpful in helping us decide the materials once we had chosen our chairs. The chairs do not require assembly.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsbourne park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

great service and great discount

published

Rodney was extremely professional and helpful. We knew exactly what we wanted and he did not try to talk us into anything else. He basically said yes we can do what you want and this is the discount and we were really happy with that. He then sold us the leather maintenance package! We have ordered the sofa so hopefully it will be perfect!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

The reviewer stated that an incentive was offered for this review


Daz

DazPerth, WA

  • 2 reviews

Helpful Friendly Expert Service

published

The store was bright, easy and comfortable to browse, but it’s the service from Rodney and the quality of the furniture that will keep me coming back, the product we choose does not require assembly.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Excellent Service

published

We had the great pleasure of being served by Rodney at the Osborne Park store and his product knowledge was a tremendous help in assisting us with our purchase. The service we received was excellent, from walking into the store, right through to delivery and set up of our sofa. We are delighted with our purchase. First class service promised and first class service delivered!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

I had great service from the store

published

Erin from Osborne Park was wonderful. Her knowledge about the product was amazing. She gave us an excellent service. She was not forceful and gave us several options in regards to what we needed. Lovely to get that sort of person full of carisma behind the counter.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Teresa begg

Teresa beggPerth, WA

Teresa and Stephen Begg, Erin, the Osborne Park Plush showroom WA

published

We had been to a few stores looking at lounges and no one seemed interested in helping us. We went into plush and straight away Erin introduced herself and let us look around with no pressure of hovering over us. She answered any questions we had and it was her outstanding service that won us over. The process was so simple and Erin kept in touch with us over the last few days regarding our interest free application. If We are ever in need of another lounge will definitely be seeking out Erin for her help. Thanks again, we are so happy.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
SLS

SLS

  • 2 reviews

Excellent friendly service.

published

Michelle was very helpful and friendly. Also very sweet. She gave my daughter a Plush toy dog after she tripped over and hurt her knees. The fluffy dog and big oversized stuffed dog in the store had her smiling through the tears and we were able to decide on a sofa to purchase. We had looked at several before selecting one from Plush as they had exactly what we were looking for. Although we only realised what we wanted after visiting Plush.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Tricia N.

Tricia N.Perth, WA

Excellent customer service

published

Erin from Osborne Park WA Showroom provided us with an excellent shopping experience. Erin was full of knowledge, served us with great humour and patiently talked us through the different configurations and price options. We definitely recommend the staff at Osborne Park WA Showroom.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park WA Showroom
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Excellent customer service assisted by knowledgeable staff member Erin

published

Excellent well priced quality products. Found just what we were looking for and Erin’s knowledge of the product together with polite efficient customer service is the reason why we are return customers to the Osborne Park store. Looking forward to receiving our sofas.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park Western Australia
See all answers
2 comments
Plush Furniture
Plush Sofas A.Plush Furniture
M and T
M and T

You’re welcome!!!! Regards M & T


Paul007

Paul007Perth, WA

  • 2 reviews

Michelle was helpful. patient and friendly.

published

We felt we received good value but what was one day left at the special sale price, after purchase reverted to another week. Apart from that it was a satisfying purchase

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Elise Horgan

Elise HorganPerth, WA

Fantastic service and great range

published

Rodney was very imformative about the features, fabric and pricing and then left us alone towander through the store (which we loved!). He was very willing to answer any questions and provide us with his expert advice.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park, WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Brad

Brad

  • 2 reviews

Fantastic service and well priced

published

Rodney was extremely professional, patient and helpful guiding us through the decision making process to ensure we got exactly what we were after. The range of sofas and fabrics/leathers was excellent and the price was great. Thank you.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Page 1 of 23

See all Plush Furniture reviews

Questions & Answers

Sorry, there are no questions about Plush Furniture WA, Osborne Park but you can read 141 questions about Plush Furniture.


Get an answer from our members and Plush Furniture representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.