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Plush Furniture WA, Osborne Park

Plush Furniture WA, Osborne Park

4.9 from 612 reviews

Reviews

4.9

612 reviews
5
(577)
4
(24)
3
(2)
2
(1)
1
(8)
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James O'Shea

James O'SheaPerth, WA

Good service

published

It was very easy to move about the store and to review a good range of products.
Rodney was a very helpful staff member and assisted us with questions and putting through our order.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOSBOURNE PARK WA
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Thanks Rodney

published

We went into Plush because we saw great reviews online, however we weren't necessarily expecting to purchase our new couch there. Rodney was very knowledgable and explained how customisable the lounges were, and we were able to find the perfect fit for our new theatre room. Couldn't go past the good deal that was on at the time either. Looking forward to receiving our new couch in the next couple of months.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
rebecca errey

rebecca erreyPerth, WA

Plush- with the help of Rodney made our new sofa choice a no-brainer!

published

Wonderful Customer service. Rodney was so knowledgeable of all the Plush products and so patient. Buying our sofa from Plush and Rodney has been faultless. We came back to the store twice and our final sofa decision was stress free.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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Dave Crook

Dave CrookPerth, WA

Great service and great products

published

Looked at the store online at first, but it was great to go into the store and then see and feel the products. Service was exceptional by Rodney Grayson, he clearly cares about the products and the service to the customer, ensuring they are very happy. Fabulous experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationOsborne Park WA
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
BUYER BEWARE

BUYER BEWARE

  • 2 reviews
  • 3 likes

Thank you Plush and Natalia

published

Natalia representing Plush was excellent. Knowledgeable, keen to answer our questions and get us connecting with the right sofa. The deal was fair and the retail experience was spot on.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park, WA
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Sofa purchase

published

Erin provided me with excellent and thorough information about the sofa. She then guided me in my decision making about choosing a suitable fabric.
I highly commend Erin as being the best salesperson I have come across in my search for a sofa from different companies.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationOsborne Park WA
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Nana

NanaPerth, WA

So comfortable

published

Erin at Plush Osborne Park is amazing. She helped me sort my sofa and it is perfect in every way. The colour is just what I wanted, well worth the wait.

1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Outstanding service

published

I haven't received my couch yet - but base don't he customer service level I received from Erin I would highly recommend this place to shop and/or view couches.
She was personable, courteous and very helpful.
I didn't find her pushy, yet very confident in the products she had to offer.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWA - Osborne Park
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great service at Plush!

published

We were very impressed with the service we received from Erin at Osborne Park. She was very welcoming and helpful, but not pushy. She new straight away which sofas would suit our needs and helped with colour choice and explained everything else we needed to know about our purchase. We felt confident that we had chosen a good quality sofa.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park, WA
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1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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Great service!

published

Great and excellent service. Michele's knowledge in sofa amazed us! Purchasing was easy and convenient. Great showroom clean and neat. Can not go wrong with this branch in Osborne Park

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationOsbourne park WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Natalia

NataliaPerth, WA

Fabulous service!

published

Michele at Osborne Park was absolutely wonderful. She explained everything without rushing us into a purchase. We are now waiting for our sofa to be made and delivered. Can't wait!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park, WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Linda G.

Linda G.Perth, WA

Great selection and friendly service

published

We had been searching for feature armchairs for a while and were thrilled with the styles and prices on offer at Plush. Rodney and his staff were extremely helpful in providing details and assisting in selecting the right fabric. We can't wait till our chairs arrive! Thank you, Rodney! We'll be back!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Fantastic service

published

The store was super easy to navigate, the staff were very helpful and informative about all the products on display.
There was such a wide range of amazing products it was difficult to choose but with the help of Rodney I came to a decision That best suited me and I couldn’t be happier with the quality of the sofa and the customer service he provided.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsbourne Park, WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Wendie

WendiePerth, WA

Searched high and low and found the perfect couch in Plush!

published

It was easy to navigate the store and find what I was looking for.
There was a huge range to choose from. I am very happy with our couch, stylish quality piece of furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationOsborne Park
See all answers
2 comments
Wendie
Wendie

Rodney was extremely helpful and very knowledgeable.

Plush Furniture
Plush Sofas A.Plush Furniture
Lynette

LynettePerth, WA

Excellent and friendly customer service and sales process

published

Lynette and Robyn visited Plush Furniture WA Osborne Park to look at the suitability of lounge suits. We were assisted by lovely and friendly Tess who directed us to suitable lounge suites after assessing our needs and later at the purchase process by Rodney. We were very impressed with the whole process and also the quality of the furniture. We would certainly recommend shopping at Plush furniture, you customer care was very much appreciated.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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Fantastic furniture matched by an equally fantastic service.

published

The chair is perfect. Rodney was very knowledgeable and enthusiastic making it a real pleasure. The furniture was easy to inspect and enough time was left for us to browse.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great Service

published

Very helpful staff and a great range of products. Quote was emailed straight away and was easy to speak to different team members on the same order. Fantastic service by everyone.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park, WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Michael G.

Michael G.Perth, WA

Brilliant service!

published

Store layout was great and easy to navigate. Had pretty much everything we wished to view! Rodney from the Osborne Park showroom was extremely helpful, he went out of his way to take us through everything and the time we needed to decide on everything. Would recommend Plus Osborne Park to anyone looking for a new lounge.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park, WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Dylan

DylanPerth, WA

Exceptional service and product knowledge!

published

Its so refreshing to deal with someone like Erin who's extensive knowledge and friendly customer service makes everything so much easier. She was honest, professional and so helpful in the decisions we made that ultimately resulted in the purchase of an amazing sofa! We can't thank her enough and will continue to highly recommend her.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Natalie

NataliePerth, WA

Excellent service

published

From the moment we walked into the Osbourne Park store we were warmly greeted by Erin and were impressed by her friendly service. Erin was very knowledgeable and took the time to answer all of our questions and we never felt rushed or pressured to make a decision. Thanks again for all your friendly service.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
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