Cant wait to receive the goods
Easy to navigate and great selection of products and a good price.I think it would be quite easy to assemble.I thought the quality was good and to a good standard.
Great service, not too intrusive, let us browse in our own time. Easy to deal with and not too pushy, allowed us to make our own decision. Would recommend to others
Excellent customer service
Exceptional customer service that was focused on our needs in a non-pushy way. The sales consultant (Michele) provided excellent advice on the product available and what would work best for the space available.
Great Customer Service - Erin
Erin was very genuine and informative - very happy with my purchase. Store was easy to navigate through .
Erin went through all the options available and made the experience an enjoyable one.
Repeat sofa purchase
This has been our third purchase with the Osborne Park store and they have consistently been helpful, full of knowledge, and provided great service. Rodney the manager has remembered me from my first purchase and has been completely understanding of the fact we live in a regional area. I would definitely recommend anyone to call this store if they are after great value furniture
Outstanding customer service
The products were beautifully presented and clearly labelled. An easy to navigate store with attentive staff. The level of customer service from Michele at Osborne Park, WA was exemplary, she was patient, friendly and not pushy one bit. Very happy.
Amazing service and non-pushy staff
Natalia at the Osborne Park store made our very difficult sofa buying decision so much easier. She was genuinely interested in making sure we got something that suited our wants and budget as it's a big purchase. Natalia was neither aloof nor pushy, and we felt very comfortable with our decision in the end. She helped us validate our initial choice by introducing us to other sofas that also fit our requirements and worked through all the options for us.
I'm glad we didn't go to Plush first as we had to experience other furniture stores first to realise how good the product and the service at Plush is.
Perfect sofa configuration. Great customer service
Thank you Natalia for the time and and your patience with us, it truly paid off! We found our perfect sofa for our new place. The whole process was without a hustle. Ill definitely recommend this store to friends and family.
A very good experience
Michele was very good to guide us trough the choice and understood exactly what we wanted.
The service was very good and she even contacted Audrey at Warwick store ,whom help us to choose the right color for our future chair. Thank's Michele.
Natalia at the Osborne Park store made shopping for a sofa an absolute joy! Her service was incredibly attentive and thoughtful as she deciphered both of my own and my partners wants to tailor a sofa specific to the both of us. I can not fault the service we received at Osborne Park Plush. I would highly recommend if you are looking for a couch that you consult the highly approachable and competent team. I left feeling extremely well looked after and I am excited to relax on our bespoke lounge after it has been made!!
Great service, can't wait for our new sofa to arrive !
Couldn't be happier with the service , although very busy in the store Erin was quick to make sure we were looked after as well as others. She answered all of our questions and ensured we were happy with what we had chosen
My new couch virginity was taken, and I'm so happy!
Wow what can I say, Natalia sold us our very first brand new couch. Its a very special moment in ones life, and Im glad it was Natalia who did the deed. She knew all the fabrics by name off by heart, funny and a true raconteur! 10 out of 10 would plush again.
This is what I call fantastic service!
From the minute we walked in, we felt welcome and not ignored. The quality of the products are amazing and that made the choice even harder. We placed an order and cant wait to receive our chair. Rodney is a superstar and we will go back to buy from him and Plush again.
Rodney was very friendly and informative. He stayed with us and provided all the information we needed to make the best choice for our new couch. Highly recommended to friends.
Exceptional customer service! Natalia at the Osborne Park showroom was not only really knowledge but incredibly helpful and friendly. She was able to help and guide us through the decision of finding our perfect lounge without putting any pressure on us at all. I can't believe how fantastic the customer service is at Plush. Would highly recommend a visit!
Outstanding Customer Service & Couches
Erin was the best customer service/sofa expert you could ask for! Experienced and incredibly friendly!
I wholeheartedly recommend Erin and Plush @ Osborne Park!
If you're ever in need of outstanding, high-quality sofas and couches. Please visit Erin @ Osborne Park!
Top Service! Nice looking sofa and extremely comfortable.
In the store experience was 5 out 5. Mostly due to Natalia's level of customer service and professionalism throughout the sale process. She offered great advice on the product and also went beyond our expectations with giving further advice about what would work in the space the sofa was going into considering the shape and size of the sofa, right down to the colour.
Delivery was ok, the biggest problem being that it took 12 weeks, we were under the impression it was going to be 8-10weeks, nonetheless a small inconvenience for the product we r...eceived. Sofa review, we have had the sofa now for a few weeks, it looks good and extremely comfortable. We were after a sofa that would give us longevity and I think we have finally found one. We would definitely consider Plush again.
Great and efficient service
Good choice of furniture in lots of different fabrics or leather. Loved the immediate quote and samples of fabric to take home. Michele and Natalia were very helpful and informative, but did not hassle us
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