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Plush Furniture WA, Osborne Park

Plush Furniture WA, Osborne Park

4.9 from 379 reviews

Reviews

Review distribution

5 star
352
4 star
18
3 star
1
2 star
0
1 star
8

Andrew

AndrewPerth, WA

Cant wait to receive the goods

published

Easy to navigate and great selection of products and a good price.I think it would be quite easy to assemble.I thought the quality was good and to a good standard.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOSBORNE Park
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Ainslie

AinsliePerth, WA

Excellent

published

Great service, not too intrusive, let us browse in our own time. Easy to deal with and not too pushy, allowed us to make our own decision. Would recommend to others

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers

Excellent customer service

published

Exceptional customer service that was focused on our needs in a non-pushy way. The sales consultant (Michele) provided excellent advice on the product available and what would work best for the space available.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Claire

ClairePerth, WA

Great Customer Service - Erin

published

Erin was very genuine and informative - very happy with my purchase. Store was easy to navigate through .
Erin went through all the options available and made the experience an enjoyable one.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Sonya R.

Sonya R.Wheatbelt, WA

Repeat sofa purchase

published

This has been our third purchase with the Osborne Park store and they have consistently been helpful, full of knowledge, and provided great service. Rodney the manager has remembered me from my first purchase and has been completely understanding of the fact we live in a regional area. I would definitely recommend anyone to call this store if they are after great value furniture

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park Perth WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

caroline

carolinePerth, WA

Outstanding customer service

published

The products were beautifully presented and clearly labelled. An easy to navigate store with attentive staff. The level of customer service from Michele at Osborne Park, WA was exemplary, she was patient, friendly and not pushy one bit. Very happy.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne park WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

David C.

David C.Perth, WA

Amazing service and non-pushy staff

published

Natalia at the Osborne Park store made our very difficult sofa buying decision so much easier. She was genuinely interested in making sure we got something that suited our wants and budget as it's a big purchase. Natalia was neither aloof nor pushy, and we felt very comfortable with our decision in the end. She helped us validate our initial choice by introducing us to other sofas that also fit our requirements and worked through all the options for us.

I'm glad we didn't go to Plush first as we had to experience other furniture stores first to realise how good the product and the service at Plush is.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

DG and RA

DG and RAPerth, WA

Perfect sofa configuration. Great customer service

published

Thank you Natalia for the time and and your patience with us, it truly paid off! We found our perfect sofa for our new place. The whole process was without a hustle. Ill definitely recommend this store to friends and family.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationWA - Osborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

A very good experience

published

Michele was very good to guide us trough the choice and understood exactly what we wanted.
The service was very good and she even contacted Audrey at Warwick store ,whom help us to choose the right color for our future chair. Thank's Michele.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Francois, thank you for sharing your experience with Plush. Lovely to hear Michele was able to manage your expectations to find the perfect fit for your sofa needs. We are sure you are looking forward to delivery!
Warm regards,
Plush Think Sofas

Maddeson H.

Maddeson H.Perth, WA

Incredible Service

published

Natalia at the Osborne Park store made shopping for a sofa an absolute joy! Her service was incredibly attentive and thoughtful as she deciphered both of my own and my partners wants to tailor a sofa specific to the both of us. I can not fault the service we received at Osborne Park Plush. I would highly recommend if you are looking for a couch that you consult the highly approachable and competent team. I left feeling extremely well looked after and I am excited to relax on our bespoke lounge after it has been made!!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Great service, can't wait for our new sofa to arrive !

published

Couldn't be happier with the service , although very busy in the store Erin was quick to make sure we were looked after as well as others. She answered all of our questions and ensured we were happy with what we had chosen
Thank you

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Baby J.

Baby J.Perth, WA

My new couch virginity was taken, and I'm so happy!

published

Wow what can I say, Natalia sold us our very first brand new couch. Its a very special moment in ones life, and Im glad it was Natalia who did the deed. She knew all the fabrics by name off by heart, funny and a true raconteur! 10 out of 10 would plush again.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Dee W

Dee WPerth, WA

  • 2 reviews

This is what I call fantastic service!

published

From the minute we walked in, we felt welcome and not ignored. The quality of the products are amazing and that made the choice even harder. We placed an order and cant wait to receive our chair. Rodney is a superstar and we will go back to buy from him and Plush again.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Dee, thank you for sharing your feedback on the service you received at our Plush Osborne Park showroom. We are so pleased to read your kind words and look forward to sharing them with Rodney and the team.
Warm regards,
Plush Think Sofas


Lara P.

Lara P.Perth, WA

Excellent Service

published

Rodney was very friendly and informative. He stayed with us and provided all the information we needed to make the best choice for our new couch. Highly recommended to friends.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Vivigg

ViviggPerth, WA

  • 2 reviews

Great experience!

published

Exceptional customer service! Natalia at the Osborne Park showroom was not only really knowledge but incredibly helpful and friendly. She was able to help and guide us through the decision of finding our perfect lounge without putting any pressure on us at all. I can't believe how fantastic the customer service is at Plush. Would highly recommend a visit!

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne Park Showroom
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture
Garo Tanzi

Garo TanziWestern Australia

Outstanding Customer Service & Couches

published

Erin was the best customer service/sofa expert you could ask for! Experienced and incredibly friendly!

I wholeheartedly recommend Erin and Plush @ Osborne Park!
If you're ever in need of outstanding, high-quality sofas and couches. Please visit Erin @ Osborne Park!

Product Quality
Customer Service
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Garo, we are so pleased to read of the service you received from Erin at our Plush Osborne Park Showroom. It is great to hear of her outstanding assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas


Davide

DavidePerth, WA

  • 2 reviews

Top Service! Nice looking sofa and extremely comfortable.

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOsborne Park
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Natalia was great!!

published

First woman had poor attitude so we left. Came back a few weeks later and Natalia was very helpful and got the sale. Store was fine in terms of set up.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Perfect Couch !!!

published

Natalia had excellent customer service and product knowledge which helped make the process smooth and enjoyable. I would recommend Plush Sofa's to anyone interested in purchasing a well built & good quality couch/sofa.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Peter & Juliana, we appreciate your feedback on Natalia's excellent customer service. We will pass your appreciation onto the Osborne Park Team. Thanks for recommending us!
Warm regards,
Plush Think Sofas


Les

LesWestern Australia

  • 4 reviews
  • 1 like

Great and efficient service

published

Good choice of furniture in lots of different fabrics or leather. Loved the immediate quote and samples of fabric to take home. Michele and Natalia were very helpful and informative, but did not hassle us

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationOsborne park WA
See all answers
1 comment
Plush Furniture
Plush Sofas A.Plush Furniture

Hi Les, Wonderful to hear you enjoyed browsing our many stunning combinations of style, configurations and covers. We are pleased our swatches helped in finding your perfect fit and look forward to your next visit.
Warm regards,
Plush Think Sofas


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