We visited Moorabbin Plush store looking for a sofa. The service we experienced was excellent. We were dealing with Sheena who was very patient and extremely helpful. Very pleased with what we purchased.
honour your warranty 1 november 2017
I purchased a millennia electric recliner,from amart Melrose park.They delivered it to my drive way and left.After 3 months one of the chairs of the 2 seater stoped working.I have been waiting 2 months for the warranty to be honoured.Not good enough.
Best recliners we have ever owned.
ALL of the staff at Aspley store are courteous, very efficient and extremely patient when it comes to dealing with customers who have no idea in what they looking for. I must thank Marcia for her help and understanding in dealing with or dilemma, in trying to find the right chairs for us considering our health problems. Again many thanks to all.
Beautiful suite and so comfortable.
After purchasing this suite with electronic recliners, the delivery men didn't unwrap the furniture of all the bubble wrap and squeezed it through the front door, smashing a hole in the plaster wall. In doing so, one of the cables under the couch was pulled out, stripping an exposed wire. The motor on this sofa stopped working. Plush followed through with Customer Care after my call and Corey their electrician maintenance man, replaced the motor in a flash, and also supplied an extension cord for our convenience. He also explained that all the delivery and installation guys had to do, was to un-wrap the furniture, take the backs off the seats and none of this would have happened. But in trying to get our suit to us earlier than expected, PLUSH used a delivery company that didn't fully know the workings of the suite. It is so easy, after Corey from Support Office of Plush explained it to me, and how the seat backrests lift off.
He also advised me to clean and cream the suite straight AFTER delivery as bubble wrap can affect the leather leaving moisture or drying out after being in a shipping container from China.
I must say, the leather is stunning, no dye changes or color discrepancies, and the quality of the leather is superb.
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