An unfortunate waste of $129
I did my research on buying a heartrate monitor and I thought the Polar H10 was as good as it gets. Bought from the Polar.com website, which cost a premium vs other retailers, but thought that if I needed a hand setting it up, it would be better buying from the manufacturer.
Unfortunately I was wrong on both accounts. The device took nearly an hour to connect to the Polar Beat app - when it finally happened I rejoiced, but even after that, it won't show a heartrate.
I called Polar, went on hold for a while, then left a message first ...thing in the morning. By lunch, no reply, so tried again, now their phone didn't ring at all, so I emailed them and got an automated response. Called again towards end of day to go on hold again then leave another message. In summary, the device doesn't work and the support from Polar has been non-existent. How now can I get my $129 back when you can't get in touch with them. An unfortunate waste of $129. Would have been better spending the money on flowers for my wife!
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