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Polocool PC-53AP/C (5.5kW) Questions & Answers
32 questions from our users
Elisha M.asked
I have the polo cool pc35, not listed here but wondering if anyone knows how to take these things apart to clean? Mine has been blowing smelly mouldy air and I’ve cleaned/scrubbed filters, tried my best to clean condensers but I really need to take it apart to clean it properly and to clean inside the machine to stop this awful smell.
No answers
Kapernick L.asked
Where do I buy spare parts? Having trouble
No answers
Kapernick L.asked
Where do I buy spare parts? Not having much luck
No answers
R azcueasked
Can i get a replacement control panel
No answers
bill wasked
how to pull apart to clean
Tonysasked
How heavy please
kila p.asked
What is initials E2 mean?
No answers
Vickiasked
Could you please advise where I can purchase this product for Queensland delivery, thank you
Les3122asked
two units about four years old, they blow cold air and work well, however, after about 20 minutes, they both trip house fuses, or power board fuses if I use them. Very frustrating. What could cause a short after 20 minutes? No water build up, unit is blowing strong cold air, but gets quite hot on the top where the buttons are.
1 answer
Having the same problem... Same age machine... Did you come up with any answers at all?
Ianasked
My polocool doesn't cut in for the aircon. It labours like it wants to cut in but returns to the fan only mode. Any suggestions on what is the issue.
Gavin B.asked
How much would it cost to replace the exhaust fan?
No answers
Petroasked
Need to replace my window slider but cant find the right size part on eBay. Where can i get another part from for poloccol 53AP/c 1900BTU 5.5kw?
The part where the hose outlet connects to must be 19cm in length.
No answers
Nelsonasked
Exhaust hot air coming out what dimensions should it be and hot hot does the exhaust get my cooler pipe gets extremely hot?
No answers
George Pasked
Do they need re gasing after a while because mine blows warm air?
No answers
Jemmadasked
Hi guys! We lost our drip tray and plug for the drainage hose whilst moving, does anyone know a way to drain it? I can’t fit anything onto it and it keeps leaking onto the carpet
2 answers
Hi,
The same thing happened to me. I'm currently using a very low profile cookie/buscuit baking tray. It is the only thing that I can jam into the space and it works really well because it is s nice big space to catch the water.
I built a wood frame with wheels that it sits on so I can fit a 10cm high plastic tub underneath. After 6 hours the tub is only half full.
Gabs Lasked
Hi I got the PC-53AP secondhand ( I know bad idea). The unit works fine except the cable and plug got hot, so does the unit close to where the exhaust and cable is. Have not used it anymore due to being aware of fire danger, Can anybody tell me if the unit is faulty? ( Tried on different outlets always same result after about 15-20 min everything gets hot).
Thanks you
Cheers Gaby
No answers
Aimasked
Air-con was working fine for 2 weeks then all of a sudden stopped getting cold. Compressor light come on and cooking air-con light on but no cold air. Any ideas?
No answers
FERALasked
Where can I buy a replacement exhaust hose.And what are the dimensions? thanks
2 answers
Harvey Norman store, for both questions....
Hi There! I'm not the manufacturer or ambassador for Polocool... Suggest you look up the specifications on Google for dimensions. User manuals are readily available. As for the replacement hose you can probably Google that too. Have a great day :)
Sharon Masked
where can i buy an exhaust hose and unit and window fittings for apolocool p/c53Ap/c
in au?
Samasked
Which number should I set for the coldest? Because I want the coldest. It's come with 18 to 32.
3 answers
We found that setting it to 18 meant the water tray needed emptying every day. Setting it to 21 or 22 instead is better. Just check the water tray every couple of days.
got rid of piece of junk
As a previous answer : the temperature you set the unit does NOT change the coldness of the air coming out. It is designed to switch the compressor OFF when your room reaches the desired temperature you have selected on the unit. On extra hot days, especially in uninsulated homes in Australia, the room will never reach the desired temperature selected so it is best just to set it to 18 so the compressor does not switch off. It is completely safe and normal to run these units non stop for days on end.
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