129 questions from our users
Hi we have purchased three Polo-cool units and have installed in our premises. Unfortunately they do not seem to be giving cool air constantly and in some cases never. Please advise us how to solve this issue.
What does LE mean
It flashes on the display
I have no manual
where can i buy a remote for my polo cool model 44Bp/c what is all this about i ask question . give me an answer . or say we cant.
where can i buy a remote for my polo cool model 44Bp/c
Please I want to know from where can I buy a house or the duct pipe for my polocool air conditioning portable?
It makes a loud noise when switched on and doesn't produce cold air
I need 2 new installation kits for my Polo. Cool PC-58AP/C
Can you help
Hi All would like to know if your zircons run for a few hour then stop with a 'LE' (low temp frost prevention)
Is this normal?
Why is it leaking water
Need to replace my window slider but cant find the right size part on eBay. Where can i get another part from for poloccol 53AP/c 1900BTU 5.5kw?
The part where the hose outlet connects to must be 19cm in length.
I bought the 6kw model 3 days ago ran it for about four hours both days today however around the 3h mark I had an electrical burning smell coming from the unit has anyone else had this??
Does anyone know what LL stands for? It was flashing on the LCD panel so I switched it off after the unit had been running for almost 48 hrs straight
Hi we've had ours for a few years now and it's stopped blowing any cold air from the front,not even when on fan mode ?any suggestions on where we could get it fixed ?
I have the same issue as some of the other customers above that the compressor only turns on 3-4 times every hour for about 2 minutes each. This is obviously a thermostat issue as it is about 30 degrees here. When the compressor does turn on the unit produces good cool air. I have had the unit for less than 24 hours. The thermostat location would be good to know. Any help is appreciated. Suggestions?
We finally got it to work perfectly. The issue is that the unit is a bit sensitive with the air blowing out the back as it shuts itself sown if it thinks it's blocked. We devised a fancy setup with PVC tubing to direct the air straight out and the unit performs faultlessly.
Exhaust hot air coming out what dimensions should it be and hot hot does the exhaust get my cooler pipe gets extremely hot?
Hi I need to order a longer hose and the window adapter please advise
The refrigeration on my unit is ok but the fan doesn't appear to be coming on as there is no air blowing out at all, any help?
I’ve had portable air cons in the past that I never needed to empty the water. I just returned a different unit as the salesman said I wouldn’t need to do that but I had to do it a few times a day.
Does this unit need emptying?
My air conditioner has stopped flashing Ft on screen?
My pc44 just stopped and flashes fl or fe any help appreciated?
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