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Pool and Spa Warehouse
4.7 from 519 reviews · View Statistics

Reviews

  • Value for Money
    4.8 (328)
  • Cleaning & Maintenance
    4.8 (240)
  • Product Quality
    4.9 (316)
  • Return Claim MadeYes · No (355)
  • Shipping
    4.9 (259)
  • Customer Service
    1.5 (4)
  • Warranty Claim MadeYes (6) · No (318)
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Peregian

PeregianSouth East Queensland, QLD

  • 3 reviews

Great Service

published

Really happy with my purchase, It was easy to negotiate the website, easy to choose my item, the product arrived promptly and I am really happy with my purchase. I will use their service again.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Review collected in partnership with Pool and Spa Warehouse

Prompt Service

published

Plenty of items available at reasonable prices. Easily found what I was after. Items were shipped pretty much straight away and delivery didn't take long either. All in all very satisfied.

Value for Money
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Review collected in partnership with Pool and Spa Warehouse

Davey pool filter

published

Very easy using the Davey sand filter.Delivery of this
Product was streamlined and very fast,3 days from Sydney to Cairns,lmpressive.Pool and spa share house is ticking all the boxes for my future purchases.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Graeme Brown

Graeme BrownSydney, NSW

Great Service to Pool Owners

published

Quality items available at very competitive prices with shipping arranged promptly. My purchase was a swivel join for a pool vacuum hose which has effectively prevented hose tangles and stopped water leakage. Very happy... Many thanks!

Value for Money
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Review collected in partnership with Pool and Spa Warehouse

Catherine

CatherineGreater Melbourne (Outer), VIC

  • 3 reviews

Good service

published

We only use our pool during the warmer weather, usually between December and March once a day. We only have a small pool and quite easy to maintain. We also have a solar heater for our pool.

Value for Money
Cleaning & Maintenance
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Review collected in partnership with Pool and Spa Warehouse

Never ever ever again

Never ever ever againPerth, WA

  • 2 reviews

Happy Customer

published

The item I ordered was priced very well, arrived quickly in secure packaging and was an easy transaction.
Would be happy to use this store again.

Minimum words to submit accounted for.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Review collected in partnership with Pool and Spa Warehouse

Mike Ockenden

Mike OckendenPerth, WA

quick service

published

Occasional use now that we are in Autumn. A courtyard size pool that is easy to maintain. I now use chlorine tablets following the failure of the salt water chlorinator after many years service,

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Pool and Spa Warehouse

Paul

Paul Perth, WA

Quality

published

Grandkids use pool at every opportunity,so their safety is paramount ,the new salt chlorinator I purchased was a quality product at a great price and the item was delivered as promised on time

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Review collected in partnership with Pool and Spa Warehouse

Grant Mclennan

Grant MclennanCentral Queensland, QLD

Great service exceeds expectations!

published

Pool used weekly by grandchildren. Daily checks are done to keep pool pristine in the harsh climate of tropical North Queensland. Pentair pool cleaner is an important part of the deal.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Review collected in partnership with Pool and Spa Warehouse

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Sharyn

SharynCentral Highlands and Goldfields, VIC

Pool equipment

published

We have regularly used Pool and Spa Warehouse for products. Their team is knowledgeable and helpful. Prompt and reliable service. Shipping of products same day as order placed. Highly recommend.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Review collected in partnership with Pool and Spa Warehouse

Ian P.

Ian P.Wide Bay-Burnett, QLD

Brilliant

published

The website was easy to navigate through. An easy process to order online and from that point on the transaction was absolutely seamless. Just order and and your goods will be delivered to your door in a couple of days.

Value for Money
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Review collected in partnership with Pool and Spa Warehouse

Outstanding service and support

published

I've purchased from Pool and spa warehouse on several occasions, their range, prices and delivery have all been excellent. Recently I had a warranty issue with a purchase and they could not have been more helpful.

Value for Money
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
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Review collected in partnership with Pool and Spa Warehouse

Replacement filter for Quiptron 929 Pantera PCF 100

published

I use my pool when it as hot which is less than ten time a year. My pool is easy to maintain due to experience gain over time and upgrading my equipment.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Review collected in partnership with Pool and Spa Warehouse

Excellent product

published

I work away so imperative that pool cleaner works effectively while unattended. The twist lock zodiac hoses are a very high quality and provide peace of mind that all works fine and I come home to a clean pool

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Review collected in partnership with Pool and Spa Warehouse

jim h.

jim h.Wide Bay-Burnett, QLD

this is perfect

published

use my spa nearly every day and the cushions are perfect do not know what i would with out them i would recommed these spa cushions to anyone that would be thinking about buying cheers

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Review collected in partnership with Pool and Spa Warehouse

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Boz

BozSydney, NSW

  • 4 reviews

Excellent advice and service

published

Regular use of pool in summer and shoulder months with solar heating.
Upgraded from MX8 to Hayward Shark Robotic pool cleaner, advised by Nick from Pool Spa Warehouse, trust advice, been dealing with them for many years and purchased various products including pumps, filters, cleaners and additives as well as labour.

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Review collected in partnership with Pool and Spa Warehouse

Dickie J

Dickie JGreater Melbourne (Outer), VIC

  • 3 reviews

Easy ordering with excellent delivery

published

Have used this company a number of times to order various spares for our pool and on every occasion the order process is so easy and delivery always arrives as expected with excellent shipment tracking.

Value for Money
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeServicing
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Patsy

PatsyWide Bay-Burnett, QLD

Easy to buy online and fast delivery

published

Our new hammerhead pool cleaner is brilliant, would highly recommend. The puchase online was so easy and the delivery was fast. We use Pool and Spa warehouse as our first "go to" when we need anything for our pool. Pool is beautiful and sparkling clean again

Value for Money
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypePool
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Review collected in partnership with Pool and Spa Warehouse

Phil Kretschmer

Phil KretschmerKatherine, NT

Great to deal with

published

Pool warehouse were very helpful in advising the correct equipment for my spar I had no idea the quoted which was very good on what I needed organised the freight arrive on time , very happy customer

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Review collected in partnership with Pool and Spa Warehouse

Spa pillow

published

Use our spa quite often it is easy to maintain very happy with our new spa pillow does exactly what we want it to do would recommend this pillow to everyone

Value for Money
Cleaning & Maintenance
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
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Review collected in partnership with Pool and Spa Warehouse

The reviewer stated that an incentive was offered for this review

Page 1 of 18
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Questions & Answers

Tracy M.

Tracy M.asked

Online store

Hi,
I have a cx20 pool cleaner it has been great for over a year. I bought it second hand from a friend. I have had it come up with an error flashing with an exclamation mark on the screen. I have had a major medical thing happen so I have no money and can't afford to buy a new one, or pay someone to look at it for me. Can you please help me I am desperate. Maybe what could be the issues. I have pulled it apart as basket out and unscrewed the filter and cleaned that put it back together. It still isn't working. Could you please help me. [contact details removed] my name is Tracy.

No answers
Tony G.

Tony G.asked

Pool and Spa Warehouse

hi purchased vtx7 2 weeks ago from pool & spa warehouse great quick service to coffs harbour I also purchased a step deflector on ebay my problem is the kreepy will not move around pool it tries to stick to sides of pool how can I fix this also is it a warranty job
cheers
tony Gordon
0427600976

3 answers
Michele    Wilson
Michele Wilson

I purchased a Kreepy and had to send it back as it wasn’t cleaning effectively or going up the walls. For me it wasn’t getting enough suction from the pump. I ended up getting a robotic one and it works like a dream.

Pool and Spa Warehouse
Nick A.Pool and Spa Warehouse

Tony, could you call our customer service team on 1300 766 619?

Iris   Innes
Iris Innes

Q1. Answer Push the outlet bubble down at the other end of the pool as it is up to high then it will circulate
around the bottom of the pool.
Q2.The plate wasn't screwed down and there was air getting into the sealed filter box also turn up the outlet bubble at the other end of the pool and it will clean up the sides.

W Bennett

W Bennettasked

Online store

My new Zodiac T3 pool cleaner already has a split diaphragm after only 3 months use is this covered by warranty?

1 answer
Pool and Spa Warehouse
Nick A.Pool and Spa Warehouse

Yes, the diaphragm is covered. If you bought the cleaner from us please get in touch with the store or call us on 1300 766 619 if the purchase was made online.

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Pool and Spa Warehouse

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