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Pool and Spa Warehouse

Pool and Spa Warehouse (page 4 of 26)

Online store, Physical store
4.7 from 519 reviews · View Statistics

Reviews

  • Value for Money
    4.8 (353)
  • Cleaning & Maintenance
    4.8 (252)
  • Product Quality
    4.9 (340)
  • Return Claim MadeYes (16) · No (355)
  • Shipping
    4.8 (281)
  • Customer Service
    2.2 (5)
  • Warranty Claim MadeYes (10) · No (342)
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Reviewer Photos & Videos

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Fast and accurate

published

Bought a legacy chlorinator cell from them it was exactly as described fitted perfectly and it so far working like a charm. Cost was very competitive and it arrived quickly.

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Review collected in partnership with Pool and Spa Warehouse

Ferg

FergNorth Western Region, NSW

Good service, product, delivery time at a fair price

published

I phoned to confirm the right cell was selected, which I received polite & accurate help with my selection.
The product was despatched & delivered quickly. The replacement was made easy and also fairly priced.

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Review collected in partnership with Pool and Spa Warehouse

Wayne Ellison

Wayne EllisonSouth East Queensland, QLD

Great Customer Service

published

I received good advice for my pool which was spot on. Experts put your mind at ease. Great place to deal with and good prices. My first goto store when it comes to online purchases.

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Mustang Dave

Mustang DaveSydney Surrounds, NSW

  • 2 reviews

Pool Filter cartridges

published

Web site easy to use, items arrived fast, good price, cartridge fits perfect no problems, works as designed, service faultless , Pool and Spa Warehouse is a recommended seller, happy customer.

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Kenneth Harris

Kenneth HarrisSouth East Queensland, QLD

Replacement Filter Pads

published

I recently ordered replacement filter pads and was pleasantly surprised when they arrived very quickly.They work well and are keeping my pool very clean and make pool maintenance much easier.

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Review collected in partnership with Pool and Spa Warehouse

SJS

SJSSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Great Service and Quick delivery

published

Have used them a number of times and they have always provide a good service, quality products and quick delivery. I will certainly use them again when ever in need pool or spa items/equipment.

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Review collected in partnership with Pool and Spa Warehouse

GBM

GBMPerth

  • 2 reviews
  • 3 likes

Fast response and Delivery

published

Used several times per week mostly by family members, Grandchildren mostly. It is important to ensure quality of water so minimise reactions to chemicals etc. Maintenance is simple but requires daily tests to ensure it is safe for all to use.

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Review collected in partnership with Pool and Spa Warehouse

Chlorine cell order

published

I recently ordered a chlorine cell replacement and the goods were delivered promptly at a competitive price and were fit for purpose, I would not hesitate to use pool and spa warehouse again.

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Review collected in partnership with Pool and Spa Warehouse

Graham Hess

Graham HessWide Bay-Burnett, QLD

  • 2 reviews

Have Found Their Products Reliable And Their Delivery Time Good

published

We do not use the pool a lot but like to keep it clean and healthy for the times our children and grandchildren use the pool. Pretty easy to maintain but you need to be regular with your maintenance.

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Review collected in partnership with Pool and Spa Warehouse

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Excellent service and delivery

published

I am just starting to use my spa so ordered online from Pool and Spa Warehouse and was very surprised with how quickly the goods were delivered and mind you they were the correct ones ordered and also in good condition.

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Review collected in partnership with Pool and Spa Warehouse

Belinda Perry

Belinda PerryNorthern Region, NSW

All round excellence

published

Purchase arrived quickly and in perfect order. Worked exactly as advertised and was competitively priced. The item is a quality product and we are happy with its performance. Would definitely purchase from this business again.

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Review collected in partnership with Pool and Spa Warehouse

Peter Wright

Peter WrightCentral West, NSW

easy way to order

published

have used pool warehouse several times online never had a problem whatever is ordered is usually only a day or two away and always in stock will continue to use them

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Review collected in partnership with Pool and Spa Warehouse

Ben Cody Kirk

Ben Cody KirkSouth East Queensland, QLD

  • 8 reviews
  • 4 likes

Good Supplier of Pool Cleaner Spares

published

I've ordered two items from Pool and Spa Warehouse and both were good value for money and arrived quite soon after ordering. I'll definitely keep using them for future items I might need.

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Review collected in partnership with Pool and Spa Warehouse

Martin

MartinGreater Melbourne (Inner), VIC

Easy to order and received quickly. Product arrived intact and fit for purpose.

published

Use pool every day for approximately 6 months. Pretty easy to maintain just need to be regular as it is clorine used and not a salt water self cleaning system.

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Review collected in partnership with Pool and Spa Warehouse

Michael

MichaelNorth Western Region, NSW

  • 2 reviews

Terrible company to deal with. Be warned.

published

This company sold a defective item and while they did offer a refund of the purchase price, they would not cover the return postage fee. This is a direct violation of Australian Consumer Law, as well as their own policy. The staff that I dealt with in relation to this matter, were incredible rude and couldn't really care less about the issue. I would NOT deal with them if you have another option.

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Demaresi69

Demaresi69Far North Queensland, QLD

  • 4 reviews

Saltmate Chlorinator. Fast despatch, good Australian product

published

I love the idea of not needing constant maintenance as my pool chlorinator is in an awkward position in my garage. I chose the reversing polarity model which keeps the chlorinator free of calcium build-up.

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Review collected in partnership with Pool and Spa Warehouse

Simon W.

Simon W.Far North Queensland, QLD

Great on-line ordering experience

published

Easy on-line ordering process with fast delivery and good prices. Item was exactly as ordered. This is the second time ordering from them with no issues either time - highly recommended.

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Review collected in partnership with Pool and Spa Warehouse

Very happy

published

Easy to navigate website. Found exactly what I needed for a very good price. Arrived quickly in good condition. The Onga Bullshark pool cleaner works great. No problems. Very happy.

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Review collected in partnership with Pool and Spa Warehouse

Davey Chlorinator MSC24C

published

Pool is used every day (solar heated) and is very easy to maintain.
The automatic chlorinator supplied is working very well and required no new plumbing as it was a replacement for an older unit.

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Review collected in partnership with Pool and Spa Warehouse

John Hudson

John HudsonSouth East Queensland, QLD

Perfect parts promptly provided

published

The pool shop told me I needed a new pool cleaner at a cost of over $600, your parts cost me less than $50 including postage and insurance. The parts I needed were accurately displayed and described. Delivery was fast and economical. The pool cleaner was working again within an hour of delivery.
I am one very happy chappy!

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Review collected in partnership with Pool and Spa Warehouse

Page 4 of 26
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Questions & Answers

Tracy M.

Tracy M.asked

Online store

Hi,
I have a cx20 pool cleaner it has been great for over a year. I bought it second hand from a friend. I have had it come up with an error flashing with an exclamation mark on the screen. I have had a major medical thing happen so I have no money and can't afford to buy a new one, or pay someone to look at it for me. Can you please help me I am desperate. Maybe what could be the issues. I have pulled it apart as basket out and unscrewed the filter and cleaned that put it back together. It still isn't working. Could you please help me. [contact details removed] my name is Tracy.

No answers
Tony G.

Tony G.asked

Pool and Spa Warehouse

hi purchased vtx7 2 weeks ago from pool & spa warehouse great quick service to coffs harbour I also purchased a step deflector on ebay my problem is the kreepy will not move around pool it tries to stick to sides of pool how can I fix this also is it a warranty job
cheers
tony Gordon
0427600976

3 answers
Michele    Wilson
Michele Wilson

I purchased a Kreepy and had to send it back as it wasn’t cleaning effectively or going up the walls. For me it wasn’t getting enough suction from the pump. I ended up getting a robotic one and it works like a dream.

Pool and Spa Warehouse
Nick A.Pool and Spa Warehouse

Tony, could you call our customer service team on 1300 766 619?

Iris   Innes
Iris Innes

Q1. Answer Push the outlet bubble down at the other end of the pool as it is up to high then it will circulate
around the bottom of the pool.
Q2.The plate wasn't screwed down and there was air getting into the sealed filter box also turn up the outlet bubble at the other end of the pool and it will clean up the sides.

W Bennett

W Bennettasked

Online store

My new Zodiac T3 pool cleaner already has a split diaphragm after only 3 months use is this covered by warranty?

1 answer
Pool and Spa Warehouse
Nick A.Pool and Spa Warehouse

Yes, the diaphragm is covered. If you bought the cleaner from us please get in touch with the store or call us on 1300 766 619 if the purchase was made online.

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Pool and Spa Warehouse

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