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Don’t pay good dollars for this product!! This use to be quality but now to save a few dollars they have dropped there standards on quality. There is other good products for the same or even less.
Purchased in March 2021 at Amplifon for $180.00.
Bought the more expensive pope brand, after a month of using the perma fit connection continued to blow off at any water level, pope always had a good name but now see its rubbish, avoid and buy a different brand. As with other reviews the lifetime warranty is valid if you keep your receipt, keeping a hose receipt for a life time seems reasonable.
Pope Grey Complete Reel
Bought this expensive hose just for car wash. It sits in the garage after every car wash and not exposed to sun or any outside elements. It didn't even last 3 years and it started leaking on it's own with water pressure. Inspected and found it had a small puncture when it was just coiled under the reel. Tried to get a refund from Bunnings and that was a mission. They said it is more than 2 years old and only can provide an exchange which I refuse. After reading the reviews here, I have lost confidence in this product and intend to stay away from this product. The Bunnings staff even asked me to deal with Pope directly which I refuse. Bunnings want to sell them but not willing to honour Pope's 10 year hose warranty. What a shame!
Purchased in January 2017 at Bunnings Warehouse for $59.00.
What a rip off!
What's with the10 yr guarantee claim!!!!!!
As other reviews- surface of sticky black gooo. So perished it's leaving the black residue on the courtyard bricks, hands, deck - which i can't remove. Unusable. Shame also on BUNNINGS for not even acknowledging that they stocked it- doesnt appear on their data base....anymore.... No receipt so I'm going directly to POPE Australia.
Purchased in February 2018 at Bunnings Warehouse for $130.00.
Waste of money
If only i had read these reviews first ! Same as all the above comments, black sticky substance on the hose. Bought the "Anti Kink " what a joke. Think this hose kinks more than the cheapest hose that Bunnings sell. Definitely wont be purchasing anything that has Pope on it
Purchased in October 2019 at Bunnings Warehouse for $50.00.
Pope Hose POOR Quality
We bought a "Pope" hose a year or so ago, and have had the same issue with the hose becoming VERY Sticky, black tar like residue, which cant be removed. Very inconvenient to try and handle then have to wash hands in various spirits ie Meths. Not GOOD!!!
Purchased at Bunnings Warehouse.
Would Not Buy Again
Brought 2 of these Pope Storm heavy duty hoses in 35 meter length from Bunnings in 2017, so just over 2 years old & I have the same problem on both as previously mentioned by other poster. They are both covered in black sticky gum so that your hands get covered in black gunk every time I use them. They don't seem to like the sun!
Paid $139 each for them thinking they would last as they have lifetime guarantee. Not worth the money. Can only find one receipt so can't return them. Would appreciate my money back or two new hoses to replace them that will last more than a year or two.
Can't seem to buy a decent hose these days.
Purchased in August 2017 at Bunnings Warehouse for $139.00.
Poor Quality - Very disappointing- GroPro Storm 20 meter hose
The Pope Storm GroPro deteriorated over time leaving a horrible sticky black residur over the hose, as soon as you touch it your hands are covered with a tar like substance. I bought two of these 20 meter hoses and I'm very disappointed. Went back to Bunnings but as they can't trace when I bought them and I have no receipt I can't get them replaced. Bunnings can't even find this product on their system, so I can only think it has beed withdrawn. Don't always think buying expensive products guarantees quality !!
Purchased at Bunnings Warehouse.
Pope hose failure
My 35m Permafit Gropro Storm hose from Pope (purchased at Bunnings) has deteriorated after 2yrs. There is a sticky residue all over the hose and it has burst a few times. Each time it burst it wasted water as the leak went undetected for a whole day. The sticky residue not only is hard to remove from your hands, it has damaged my timber floor boards. I have now returned my hose to Bunnings and i am awaiting their response on warranty.
I brought a $100 dollar ,thirty meter pope hose with crimped brass fittings from bunnings , it bursted twice in the first three months . i will never ever buy a pope product ever again.
purchased 20metre storm heavy duty garden hose , rated 10 kink resistance , hopeless . i dont know how they get these ratings.because i spend more time untangling than watering expensive toy, very peeved
We have used your products forever, but not any more. Your hose fittings leak at the tap and even on low pressure the fitting connection to the hose lets go. We have replaced these many times, but what a waste of money!
Very poor quality for the price you pay for the product!
Given that the Pope website and packaging states that their products are of good quality is very misleading because here I have a Pope hose pipe which I have used moderately and taken good care of it when not in use to find that the fitting that connects the hose pipe to the tap has the thread worn out. Before that, the fitting used to leak and sometimes give in to the water pressure from the tap to burst out spraying water everywhere.
Why not make your connectors and fittings non rusting metal or copper? I wont be buying Pope again. I would rather go with a company that actually sells good quality products and delivers on its promise on their claims of providing a good quality product.
I bought one of these and within weeks, one of the hose attachments broke, and also the hose gun begun leaking. I had to replace the attachment, and the gun leak only got worse to the point of being unusable within a year or so. My sister has also bought a hose reel from Pope, which failed immediately after purchase. Not worth the money, seems a very high failure rate
Questions & Answers
What is the sticky build up that accumulates on the outside of the hose, how how to get rid of it?
Thank you for your query.
Can you please contact our Customer Service team who may be able to assist you with this issue? You can call them on 1300 134 880, from Monday - Friday, 8.00am - 5.00pm CST.
The Pope Team
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