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Porter Davis Homes
4.1 from 2,541 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    2.3 (23)
  • Site Admin
    2.2 (20)
  • Timeliness
    2.5 (21)
  • Structural Integrity
    2.9 (15)
  • Plumbing & Waterproofing
    2.3 (14)
  • Electrical & Lighting
    2.7 (15)
  • Flooring
    2.9 (15)
  • Transparency
    2.1 (21)
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Rowena

RowenaGreater Melbourne (Outer), VIC

Uncooperative upper management

published

Front of line sales personal were fantastic however due to a design option being unavailable for 6-8 months we now will not build with them as this is too long to wait. Upper management would not budge on bringing this forward or doing a one off custom variation. Unhappy customer

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
1 comment
Porter Davis Homes
Team PDPorter Davis Homes
Gavin R.

Gavin R.Greater Melbourne (Inner), VIC

Great sales experience - but be aware of costly contracting process!

published
Customer Service
Timeliness
1 comment
Porter Davis Homes
Team PDPorter Davis Homes
Mahendra

MahendraGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Poor After Built service

published
Customer Service
Site Admin
1 comment
Porter Davis Homes
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Terrible after care

published

Porter Davis were easy to contact and quick to respond throughout the entire build, however once the house had been handed over, all communication stopped. We built our home two years ago and have been trying to resolve some issues regarding two faulty windows. We've dealt with 5 different new home care coordinators in the past 2 years and still no resolution. We have sent numerous emails and each time a receive a response from a different coordinator who tells us they will look into the issue but will eventually stop responding to our emails. We feel like we've exhausted all avenues in trying to get our windows fixed. For anyone who is considering building with Porter Davis, we strongly advise not to.

Customer Service
Site Admin
1 comment
Porter Davis Homes
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Soni

SoniVictoria

Terrible After Service....basically non existent

published
Customer Service
Site Admin
2 comments
Porter Davis Homes
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Soni
Soni

Info sent as requested.

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Maria

MariaVictoria

  • 2 reviews
  • 2 likes

Horrible experience, a lot of defects, difficult communication

published

From the start to finish, mostly has a lot of non compliance and defects. Were told that they will fix it
all promises and mostly covered up, At he end supervisor admit us that fixing most of the defects will cause damage to entire house. Please don't built with porter Davis.

Customer Service
Site Admin
1 comment
Porter Davis Homes
Team PDPorter Davis Homes
Steve

SteveGreater Melbourne (Outer), VIC

  • 5 reviews
  • 5 likes

Unsatisfied with the build so far, incomplete kitchen, leftover construction waste on driveway,

published
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Customer Service
Site Admin
2 comments
Porter Davis Homes
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Steve
Steve

Hi we are bit disappointed with few of the issues so far. I have updated the review with few of them. I'll update the review again close to handover

Anu

AnuGreater Melbourne (Inner), VIC

Pushback and Pushback

published

I have had a bad experience with Porter Davis towards end. Towards handover stage i have been brutally pushed back into accepting a defective house and phone call from head of customer experience and site supervisor were designed for accepting a defective house. Reached to CEO to Porter Davis, Head of Customer experience and Site Supervisor. Except CEO all phone calls are push back into accepting a defective home without real actions from head of customer experience or chief site supervisor. I was not impressed with the phone calls from head of customer experience and Chief Site supervisor who were like just accept the home or we cannot do anything. CEO and junior levels have been better comparatively.

Customer Service
Site Admin
1 comment
Porter Davis Homes
Team PDPorter Davis Homes
Kamal R.

Kamal R.Greater Melbourne (Outer), VIC

Poor slab engineering, low quality building constructions materials (Bricks, plaster board and appliances)

published

Since 2011, every year having same cracks at same spots, even bricks started cracking due to slab's wrong engineering design, lots of movements with the building resulted cracks everywhere even roof has big cracks on it. It has been repaired couple of times but come back again.its seems some has done mistakes with engineering of slab.

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Customer Service
Timeliness
1 comment
Porter Davis Homes
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Redcloud

RedcloudGreater Melbourne (Inner), VIC

  • 2 reviews
  • 7 likes

Very Very Disappointed

published
Customer Service
Site Admin
1 comment
Porter Davis Homes
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Tamar

TamarMelbourne

  • 2 reviews
  • 3 likes

Not happy with the lack of 'basic' items as part of 'standard'

published
Customer Service
Site Admin
2 comments
Porter Davis Homes
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Tamar
Tamar

Hi Porter Davies, thanks for following up on this matter. Consider this closed now. Appreciate your support

Nina Vassallo

Nina Vassallo Greater Melbourne (Metropolitan), VIC

Shoddy poor build and poor service

published
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Customer Service
Site Admin
3 comments
Porter Davis Homes
Team PDPorter Davis Homes

Hi Nina Vassallo
We are sorry to see this review and we apologise for the frustration you are experiencing. We will have someone from our New Home Care team reach out to you as soon as possible to discuss this matter.
Kind regards
Porter Davis

Nina Vassallo
Nina Vassallo
Porter Davis Homes
Team PDPorter Davis Homes
navarose h.

navarose h.

  • 2 reviews
  • 3 likes

Extremely Careless and Poor Quality Builder

published
Customer Service
Site Admin
5 comments
Porter Davis Homes
Team PDPorter Davis Homes

Hi Navarose,
We are sorry to see this review and we apologise for the frustration you are experiencing. We will have someone from our customer service team reach out to you as soon as possible to discuss this matter.
Kind regards
Porter Davis

navarose h.
navarose h.
Porter Davis Homes
Team PDPorter Davis Homes
Bhavin

BhavinGreater Melbourne (Outer), VIC

  • 2 reviews

Overall Poor experience

published
Customer Service
Site Admin
1 comment
Porter Davis Homes
Team PDPorter Davis Homes
Carolyn B

Carolyn BSouth East Queensland, QLD

  • 6 reviews
  • 2 likes

Difficult Experience, Poor Trades

published
Customer Service
Site Admin
1 comment
Porter Davis Homes
Team PDPorter Davis Homes
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Questions & Answers

Neha

Nehaasked

Porter Davis Homes

Hi,
I have chosen liverpool25 plan for my new home and was still working on whether to go with ferndale facade shown on Kew 27 or kingfisher facade. The sales consultant 2 weeks back that I had talked with was not sure about the exterior colours and the bricks used and now it’s lockdown. Would please share is it white or light grey paint on the facade so I can make up my mind and be pre prepared with everything once lockdown is uplifted and waste no further time to start my build please.

1 answer
Charlie
Charlie

Hi Neha, I know it is very difficult to choose facade colour. Our house is Waldorf Grange with Chateau facade. We chose the safe colur used for display house. One advice I can give is to choose new home inspection company to check before handover. The report from our report shows there are more than 80 places required to be fixed. Good luck with your new house.

Meng L.

Meng L.asked

VIC, Melbourne

Hi
which kind of the floor/wall tiles used on Plaza Grange Forest Hill display home in Melbourne?
Thanks

No answers
Meng L.

Meng L.asked

Porter Davis Homes

Hi
which kind of tiles used in your Plaza Grange display house in Forest Hill, Vic?
thanks

No answers
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Porter Davis Homes

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