Front of line sales personal were fantastic however due to a design option being unavailable for 6-8 months we now will not build with them as this is too long to wait. Upper management would not budge on bringing this forward or doing a one off custom variation. Unhappy customer

We are in the process of building our first home, and have loved our experience with PD through the sales process. We found the sales team to be knowledgable, responsive, and agile as we worked through the quote phase.

We are currently working with the World of Style team, and our building co-ordinator to lock in the final details for contract.

Again, each of these teams have been professional, responsive, and knowledgable.

HOWEVER - my caution to anyone working through the sales process with PD, is to lock in all structural changes during t...

We have built our dream home with Porter Davis we spent a lot of time on the planning and have chosen everything from Porter Davis including Blinds. After the build completed they have handed over the home to my friend as they could not wait for one week for me to arrive from Sydney( I was in Quarantine).
There are a lot of issues still pending from the last 8 months after the Handover. I contacted the people responsible they always say due to covid it will take some time. Now it's been more than 3 months after relaxing the restrictions but sti...

Porter Davis were easy to contact and quick to respond throughout the entire build, however once the house had been handed over, all communication stopped. We built our home two years ago and have been trying to resolve some issues regarding two faulty windows. We've dealt with 5 different new home care coordinators in the past 2 years and still no resolution. We have sent numerous emails and each time a receive a response from a different coordinator who tells us they will look into the issue but will eventually stop responding to our emails. We feel like we've exhausted all avenues in trying to get our windows fixed. For anyone who is considering building with Porter Davis, we strongly advise not to.

I received my new home in Dec 2020, there are several PCI items which are still outstanding plus 90 day warranty new home care related issues which Porter Davis site supervisor has been constantly notified and is conveniently ignoring, 1300 warranty care number is not responded by anyone majority of the times however been able to speak to someone last week and she said she will get new home care team member to call but no response. Their are some very urgent matters which are due including leakage but no one is willing to assist. This kind of s...

From the start to finish, mostly has a lot of non compliance and defects. Were told that they will fix it
all promises and mostly covered up, At he end supervisor admit us that fixing most of the defects will cause damage to entire house. Please don't built with porter Davis.

Among other several issues, incomplete splashback in the kitchen is a deal braker for us. The house (not the display home, actual home) we were shown by PD sales rep and what we saw on PorterDavis youtube videos, splashback tiles were even on both left and right hand sides. But in our house we are missing tiles on the left side which make it look ugly and incomplete. Upon asking our construction supervisor, we were told that he only got those many tiles and he will see what can be done. We'll be unhappy if this issue is not fixed.

Another issu...

I have had a bad experience with Porter Davis towards end. Towards handover stage i have been brutally pushed back into accepting a defective house and phone call from head of customer experience and site supervisor were designed for accepting a defective house. Reached to CEO to Porter Davis, Head of Customer experience and Site Supervisor. Except CEO all phone calls are push back into accepting a defective home without real actions from head of customer experience or chief site supervisor. I was not impressed with the phone calls from head of customer experience and Chief Site supervisor who were like just accept the home or we cannot do anything. CEO and junior levels have been better comparatively.

Since 2011, every year having same cracks at same spots, even bricks started cracking due to slab's wrong engineering design, lots of movements with the building resulted cracks everywhere even roof has big cracks on it. It has been repaired couple of times but come back again.its seems some has done mistakes with engineering of slab.

This will be a lengthy review and for those who don’t have the time or the inclination, we’ll make it very clear from the outset. We could not in good conscience ever recommend this builder to anyone based on the experience we have had. Forget about respecting the dream. Porter Davis has made the experience of building our first new home the opposite of a dream. In reading the number of positive reviews, I can only imagine that the majority of new homeowners building with Porter Davis are not getting enough independent inspections to really un...

We are currently doing a knockdown & rebuild with PD. It's our first time building a house and we weren't familiar with the process of even some of the technical terms. Initially we were quite happy during the sales and contract stages. But once we were in the "Build" stage we started seeing a lot of 'issues' - for example we requested a certain facade during sales (and were charged $10,000 for it) but what we had got was something that didnt even include basic items such as Eaves around the house. Eaves were only included to part of the front...

Our house in the Torquay area was completed last June and we moved in mid July.There were delays and issues with the build.Since we have moved in there have been various issues of great concern regarding poor workmanship and poor response from Supervisors.We had to contact New Home Care in late October as we hadn’t been contacted for an inspection.Finally an inspection was organised for November, but we were told no repairs could be done until the New Year, finally in February after several phone calls from us some repairs were done.It is stil...

Permit number: CBSU 60948/9573122729073
Building Coordinator’s Name: [name removed]
Site Supervisor’s Name : [name removed]
Contract/Job Number : LW126327

We started the process with Porter Davis on Nov 2017. We had a wonderful consultant [name removed], who helped us in getting the right floor plan we wanted. From that moment till we signed the contract on September 2018 everything went smoothly and we were happy with all the appointments till then. I cannot fail to mention [name removed], our first build coordinator.

All the drama started o...

I will provide a detailed review on Porter Davis which may help few people before deciding to go with them.

Pre- Construction stage : I was amazed with the service provided by the sales agent. He never pushed me to sign up with them, every single detail things were explained as it was our first house. He also gave some very good tips on what to get as add ons and what not to add from porter davis.
Infact, he answered our calls few time at around 9:00 PM as well. I will give him 10/10.

Next was building co-ordinator : We really had hard times ...

Sheraton Grange Queensland. This was a pressure build for PDavis as my husband has construction experience and was on site every day, all day. He was observing everything professionally. First stand out error was not installing reinforcing into two piers, which were required for structural support of the double storey window. They poured concrete anyway, no one would admit to the reinforcing’s omittance, then it was delivered two days later. Had to demand an alternative support method, which we eventually got. Had we not picked up on t...