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Porter Davis Homes
4.1 from 2,645 reviews · View Statistics
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Reviews

  • Build Stage
  • Customer Service
    2.3 (25)
  • Site Admin
    2.2 (21)
  • Timeliness
    2.5 (22)
  • Structural Integrity
    2.9 (16)
  • Plumbing & Waterproofing
    2.2 (15)
  • Electrical & Lighting
    2.9 (16)
  • Flooring
    2.9 (15)
  • Transparency
    2.1 (22)
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Vic customer
Vic customer
  • 3 reviews
  • 1 like

not returning deposit

published
  • Customer Service
  • Incentivised Review No
  • Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis HomesSend a private message

We are sorry to hear about the frustrations you have experienced. We would like to discuss this further with you.
Could you please email your details to tellus@porterdavis.com.au so we can get in touch to discuss this further. Thank you, Porter Davis

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Rowena
RowenaGreater Melbourne (Outer), VIC

Uncooperative upper management

published

Front of line sales personal were fantastic however due to a design option being unavailable for 6-8 months we now will not build with them as this is too long to wait. Upper management would not budge on bringing this forward or doing a one off custom variation. Unhappy customer

  • Customer Service
  • Incentivised Review No
  • Build StagePre-Construction
Porter Davis Homes
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Gavin R.
Gavin R.Greater Melbourne (Inner), VIC

Great sales experience - but be aware of costly contracting process!

published
  • Customer Service
  • Timeliness
Porter Davis Homes
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Mahendra
MahendraGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Poor After Built service

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  • Customer Service
  • Site Admin
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Terrible after care

published

Porter Davis were easy to contact and quick to respond throughout the entire build, however once the house had been handed over, all communication stopped. We built our home two years ago and have been trying to resolve some issues regarding two faulty windows. We've dealt with 5 different new home care coordinators in the past 2 years and still no resolution. We have sent numerous emails and each time a receive a response from a different coordinator who tells us they will look into the issue but will eventually stop responding to our emails. We feel like we've exhausted all avenues in trying to get our windows fixed. For anyone who is considering building with Porter Davis, we strongly advise not to.

  • Customer Service
  • Site Admin
Porter Davis Homes
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Soni
SoniVictoria

Terrible After Service....basically non existent

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  • Customer Service
  • Site Admin
Porter Davis Homes
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Soni
Soni

Info sent as requested.

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Maria
MariaVictoria
  • 2 reviews
  • 2 likes

Horrible experience, a lot of defects, difficult communication

published

From the start to finish, mostly has a lot of non compliance and defects. Were told that they will fix it
all promises and mostly covered up, At he end supervisor admit us that fixing most of the defects will cause damage to entire house. Please don't built with porter Davis.

  • Customer Service
  • Site Admin
Porter Davis Homes
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Steve
SteveGreater Melbourne (Outer), VIC
  • 6 reviews
  • 5 likes

Unsatisfied with the build so far, incomplete kitchen, leftover construction waste on driveway,

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Porter Davis Homes
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Steve
Steve

Hi we are bit disappointed with few of the issues so far. I have updated the review with few of them. I'll update the review again close to handover

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Anu
AnuGreater Melbourne (Inner), VIC
  • 2 reviews
  • 1 like

Pushback and Pushback

published

I have had a bad experience with Porter Davis towards end. Towards handover stage i have been brutally pushed back into accepting a defective house and phone call from head of customer experience and site supervisor were designed for accepting a defective house. Reached to CEO to Porter Davis, Head of Customer experience and Site Supervisor. Except CEO all phone calls are push back into accepting a defective home without real actions from head of customer experience or chief site supervisor. I was not impressed with the phone calls from head of customer experience and Chief Site supervisor who were like just accept the home or we cannot do anything. CEO and junior levels have been better comparatively.

  • Customer Service
  • Site Admin
Porter Davis Homes
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Kamal R.
Kamal R.Greater Melbourne (Outer), VIC

Poor slab engineering, low quality building constructions materials (Bricks, plaster board and appliances)

published

Since 2011, every year having same cracks at same spots, even bricks started cracking due to slab's wrong engineering design, lots of movements with the building resulted cracks everywhere even roof has big cracks on it. It has been repaired couple of times but come back again.its seems some has done mistakes with engineering of slab.

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Redcloud
RedcloudGreater Melbourne (Inner), VIC
  • 2 reviews
  • 7 likes

Very Very Disappointed

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  • Customer Service
  • Site Admin
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Tamar
TamarMelbourne
  • 2 reviews
  • 3 likes

Not happy with the lack of 'basic' items as part of 'standard'

published
  • Customer Service
  • Site Admin
Porter Davis Homes
Team PDPorter Davis HomesSend a private message
Tamar
Tamar

Hi Porter Davies, thanks for following up on this matter. Consider this closed now. Appreciate your support

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Nina Vassallo
Nina Vassallo Greater Melbourne (Metropolitan), VIC

Shoddy poor build and poor service

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  • Customer Service
  • Site Admin
Porter Davis Homes
Team PDPorter Davis HomesSend a private message

Hi Nina Vassallo
We are sorry to see this review and we apologise for the frustration you are experiencing. We will have someone from our New Home Care team reach out to you as soon as possible to discuss this matter.
Kind regards
Porter Davis

Nina Vassallo
Nina Vassallo
Porter Davis Homes
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navarose h.
navarose h.
  • 2 reviews
  • 3 likes

Extremely Careless and Poor Quality Builder

published
  • Customer Service
  • Site Admin
Porter Davis Homes
Team PDPorter Davis HomesSend a private message

Hi Navarose,
We are sorry to see this review and we apologise for the frustration you are experiencing. We will have someone from our customer service team reach out to you as soon as possible to discuss this matter.
Kind regards
Porter Davis

navarose h.
navarose h.
Porter Davis Homes
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Bhavin
BhavinGreater Melbourne (Outer), VIC
  • 3 reviews

Overall Poor experience

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  • Customer Service
  • Site Admin
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Page 1 of 5

Questions & Answers

Saf
Safasked
Porter Davis Homes

Hi, how long is it taking these days for porter Davis to build a double story house?

2 answers
Nicole B
Nicole B

For us, it was around 8 months but bear in mind that included the Christmas break :)

Saf
Saf

Which year did you build it?

Yessha P.
Yessha P.asked
Porter Davis Homes

Hi PD Team,

Can someone please tell me the exact name of carpet when they order from FlooringXtra. I am trying to order a sample but unfortunately can’t the it as the website has completely different name. We have chosen “Cut Pile Palandri Steel 2142 PET” at our WOS.

Flooringxtra people suggested PD has internal names and we need to ask PD for exact name they use when ordering.

Regards

No answers
Suman S.
Suman S.asked
VIC, Melbourne

Hi,
Can you tell me the names of exterior render colors for Rochedale 33 in Orana estate, Clyde North?
Thanks

No answers
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Porter Davis Homes

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