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Porter Davis Homes
4.1 from 2,609 reviews · View Statistics
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Reviews

  • Build Stage
  • Customer Service
    1.4 (46)
  • Site Admin
    1.4 (31)
  • Timeliness
    1.7 (38)
  • Structural Integrity
    1.3 (16)
  • Plumbing & Waterproofing
    1.4 (10)
  • Electrical & Lighting
    1.2 (10)
  • Flooring
    1.1 (11)
  • Transparency
    1.2 (38)
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Vic customer
Vic customer
  • 3 reviews
  • 1 like

not returning deposit

published
Customer Service
3/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes

We are sorry to hear about the frustrations you have experienced. We would like to discuss this further with you.
Could you please email your details to tellus@porterdavis.com.au so we can get in touch to discuss this further. Thank you, Porter Davis

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TG618
TG618Greater Melbourne (Inner), VIC
  • 2 reviews
  • 4 likes

Bad experience and regret to build with PD

published

We are still in building stage with PD, but overall experience is a disaster. Our building coordinators were changed 3 times during tender stage, and the construction superior already changed once after 2 months since building started. The 2nd BC was shocking. She only replies to us after 72 hours, which means we can't even chase up because it was less than 72 hours. Of course, even we desperately chase up by multiple emails and phone calls, it was a black hole. It takes weeks to get things updated in our tender documents. Don't even mention the mistakes. And the progress of our build is extremely slow, just comparing our build progress with all the other build in my neighborhood.

Customer Service
1/5
Site Admin
1/5
Timeliness
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Porter Davis Homes
Team PDPorter Davis Homes
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Shoddy, awful and shocking.

published

I don’t want to give a star as I would prefer to give negative stars if I can. My house has been under construction for 14+ months and still yet to be completed and has many significant issues. Please do not go for PD unless you want to sink your money.

Customer Service
1/5
Site Admin
1/5
Timeliness
1/5
Structural Integrity
1/5
Plumbing & Waterproofing
1/5
Electrical & Lighting
1/5
Flooring
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Porter Davis Homes
Team PDPorter Davis Homes
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Lovelyn
LovelynVictoria

Extremely disappointed with the build

published
Customer Service
1/5
Site Admin
1/5
Timeliness
1/5
Structural Integrity
1/5
Plumbing & Waterproofing
1/5
Electrical & Lighting
1/5
Flooring
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Porter Davis Homes
Team PDPorter Davis Homes
Similar opinion? Write a review on ProductReview.com.au!
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Anna
AnnaGreater Melbourne (Outer), VIC
  • 5 reviews
  • 4 likes

Pain into the bone experience

published

We get pain into the bone experience with Porter Davis. At contract Stage, they refuse to see me but post the contract back and forth. Haven't complete the job but ask for payment. Handover but didn't send the final Invoice. Mostly unable to contact your coordinator. Experience Pain, Choose them!

Customer Service
1/5
Site Admin
1/5
Timeliness
3/5
Structural Integrity
3/5
Plumbing & Waterproofing
1/5
Electrical & Lighting
1/5
Flooring
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Construction End DateMay 2021
Porter Davis Homes
Team PDPorter Davis Homes
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Paul
PaulGreater Melbourne (Outer), VIC

Don't put yourself through it!

published

PD were very happy to take our $2,000 deposit - that's when the problems started.

There was zero communication and we were left with no option but to cancel our build and source another builder!

The concierge team are uncontactable and when we were able to contact anyone they simply lied, all the way through to National Sales Manager level!

I wish I'd read the hundreds of genuine negative reviews on facebook groups and review sites!

Customer Service
1/5
Site Admin
1/5
Timeliness
1/5
Transparency
1/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes
Paul
Paul
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Rowena
RowenaGreater Melbourne (Outer), VIC

Uncooperative upper management

published

Front of line sales personal were fantastic however due to a design option being unavailable for 6-8 months we now will not build with them as this is too long to wait. Upper management would not budge on bringing this forward or doing a one off custom variation. Unhappy customer

Customer Service
4/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes
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Gavin R.
Gavin R.Greater Melbourne (Inner), VIC

Great sales experience - but be aware of costly contracting process!

published
Customer Service
4/5
Timeliness
4/5
Transparency
4/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes
Similar opinion? Write a review on ProductReview.com.au!
Riyad
RiyadGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Worst experience ever!! Be careful before you sign the contract!!

published
Customer Service
1/5
Site Admin
1/5
Timeliness
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Porter Davis Homes
Team PDPorter Davis Homes
Similar opinion? Write a review on ProductReview.com.au!
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Not what it was promised

published
Customer Service
2/5
Site Admin
1/5
Timeliness
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Porter Davis Homes
Team PDPorter Davis Homes
Similar opinion? Write a review on ProductReview.com.au!
Thileepan T.
Thileepan T.Victoria

VERY DISAPPOINTED & TERRIBLE EXPERIENCE

published

Very disappointed. I would give 0 rating, appalling customer service. Lost my hard earned $2000 deposit. The sales consultant [Name Removed] spoke to me on the phone after three weeks saying that head office is happy to refund because they couldn’t prepare my contract on time and therefore I'm eligible for a refund but I have been trying to get my money back for the last 2 months. They want me to go ahead with new promotion which is $35,000 more which I didn't sign up for. When I when to ask for my money back I was treated with disrespect was told to "GET OUT " by the sales rep.
Becareful with making a deposit with this company, sales rep behaviour very rude and unacceptable. Mentally stressed with the situation.

Customer Service
1/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes
Similar opinion? Write a review on ProductReview.com.au!
Steve
SteveGreater Melbourne (Outer), VIC
  • 6 reviews
  • 6 likes

Unsatisfied with the build so far, incomplete kitchen, leftover construction waste on driveway,

published
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Customer Service
1/5
Site Admin
1/5
Timeliness
1/5
Structural Integrity
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Construction End DateDecember 2020
Porter Davis Homes
Team PDPorter Davis Homes
Steve
Steve

Hi we are bit disappointed with few of the issues so far. I have updated the review with few of them. I'll update the review again close to handover

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Nadia
NadiaGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 4 likes

Poor build quality

published
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Site Admin
1/5
Timeliness
1/5
Structural Integrity
1/5
Incentivised Review No
Build StageMid-Construction
Porter Davis Homes
Team PDPorter Davis Homes
Similar opinion? Write a review on ProductReview.com.au!
chamee
chameeGreater Melbourne (Outer), VIC
  • 3 reviews
  • 6 likes

Poor work place culture - drawings are not ready after 12 months

published
Customer Service
1/5
Transparency
1/5
Build StagePre-Construction
Construction End DateAugust 2021
Porter Davis Homes
Team PDPorter Davis Homes
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Kay S.
Kay S.Greater Melbourne (Metropolitan), VIC

Expected Handover of Nightmares

published
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Site Admin
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Construction End DateOctober 2020
Porter Davis Homes
Team PDPorter Davis Homes
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 3

Questions & Answers

Steph
Stephasked
VIC, Melbourne

Less than 8 months after handover, my common bath shower screen falling out from the wall adhesive (causing danger to the shower compartment) and the mirror of my master room ensuite adhesive giving way from top with 1cm gap. Sensor light outside my garage repaired twice but still causing power trip in last storm. Why there is no response after putting up these concerns to New Home Care Team in PD portal?
Is safety after handover can be compromise ?

No answers
Ann J.
Ann J.asked
Porter Davis Homes

Hi. Is the grange range have awning windows as standard inclusion?

1 answer
Chintan N.
Chintan N.

Not sure as i have upgraded all windows to double glaze which is owning only

S Spearl
S Spearlasked
VIC, Melbourne

Hello PD, please give details incl colour of pavers used in alfresco of Brookwater 51B display (now closed)
Landscapers used for Jasper Rd Bentleigh display.

Where in Melbourne can I see and buy PD ex display furniture etc.
Thank you

No answers
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Porter Davis Homes

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