Porter Davis Homes

We have moved in the new house last May and soon found out few problems, tried to contact them and submitted the service claims on their home service protal on 10/21, the problems still not solved after 7 months , and they did not even respond my email now . My range hood stop working at first month (less than 10 time of use) , and I have 2 doors can not be closed properly

Took occupancy of our Porter Davis townhouse in September 2021 and followed their instructions with reference to lodging defects under their 90 Day Warranty Claims.
Currently we have registered 27 defect issues and to date not one has been actioned.
The New Home Care 90 Day Maintenance department are impossible to contact to get updates on progress of claims.
Very frustrating and causing us great angst!
Can someone from Porter Davis please expedite action with reference to our registered claims!!!!!

Disgusting customer service! After initial consultation with a "sales" person at a display home in Brisbane's Western suburbs, we were told we would have a quote in 3 days. We emailed her weekly for 4 weeks asking for our quote, with each time saying we would have it by the end of the day. (After 2 weeks we figured we were just a number with Porter Davis and found another builder). Finally after 4 weeks we were told that they couldn't build the house we wanted on our block because it wasn't a new subdivision, but tried selling us a more expensi...

Reported issue with the shower screen door has broken sealing on March 2021. Rang up every 2 months they replied with different excuses. so far it has been more than 12 months now. no one ever bother to come. every time I call the service hot line just transfer me from one to another.
Previously with roof leaking issue. had to call them every year to re-fix it (4 times so far)

Slab poured on November/2021 for Toorak 58 in a Western suburb. Still frame not started, they don't even know when its going to happen. Majority of the time co-ordinator in the office do not answer the phone calls, even response for the email takes weeks. Still we are awaiting for a reply for an email sent over 4 weeks ago.. Site supervisor doesn't know the answer for the timber issue. Its been over four(4) months now, no one take responsibility. Total negligence in every sort of aspect so far except sales. Extremely disappointed..

It is with great disappointment that I use this avenue to express my feelings to representatives at Porter Davis. We have been in the process of designing and selecting features for our home for 10 months now, it has been a tedious process that has taken a part of our soul away, created anxiety and stress that is reflected in our day to day life. While we were excited to begin our journey with the company and create a dream home for our family, it is the manner in which we have been treated by consultants and other individuals during this proce...

We have been waiting for a floor which was taken out last year early december as a result of a major water leak from faulty plumbing. Now we have a concrete floor and Nails hanging from corner of the cabinets and island bench all around. Have been chasing them since 4 months and they are so unresponsive and slow. You can build a house in 4 months and they couldn’t redo the flooring for us in all this time. This has made our new home journey experience so bad. People come and this is what they see and ask us who is the builder? We feel so embarr...

Will rate 0 stars but the option is not there.
Not our first home that we have build so we have some idea. We decided to go ahead and build the display house at Newport. Based on the information we received from the sales person we decided to proceed. When we arrived to our colour choice appointment we discovered that 2 of our biggest upgrades are completely wrong and not the same as the display.
1. The Facade $30,900
2. The Staircase $27,000

The display is a 40sqm home and we are building the 35sqm home
We where not advised at any time throug...

Personal experience with PD QLD. If I had my time again I WOULD NOT BUILD with this company. Our build commenced in May 2021 and is not expected to be completed until the end of May/June this year. We were extremely understanding of industry-wide delays and accepted months of these however, a complete lack of communication from all levels within the company, inability to manage trades/contractors and ongoing mismanagement of our project has led to our building exceeding a year. Extremely disappointed as our concerns were raised early on with al...

I have recently bought a land on which I was so eager to get a Porter Davis home as I heard good reviews about it. But the sales agent who I got stuck with never responded which plan they could build on the land. Neither did he offer any meeting slot. I sent him an email containing engineering and the plan of subdivision as he asked, 3 calls and a few messages but didn't get a proper response. It seemed the sales agent wasn't interested at all to have any communication.

Been year no one come to fix issue after 3 months and more things pop up and been more than year now still nothing worst service be aware if u have issues u have to do u r self when we built we thought they are good but not be aware

they took my 2000 deposit and presented me a set of tender drawings to sign and pay. however, i found their plans has some shadow problems to impact my neighbourhood's site, i noticed them several times so that i did not sign their drawings at all. But, they submitted their drawings by theirselves to the council without a notice to me in advance. the result was that they did not get proof at all. they were supposed to be professionals and should know their plans did not fit my site in advance. my site is located in a new developed area. it is n...

It’s been 4 years they trying to fix leakage from void panels and still not done.
We went with most expensive home of theirs
Waldorf Grange this is what we get with all upgrades.
We forwarded this to home care team after a week of moving into the property which was in July 2017 and they send some tradesman to put silicone after every 6 months. I have tried to contact them so many times and they themselves don’t know what the issue is. Now all 3 panels in void are leaking.
Never go with them wrost in business.
If anyone could guide us with what can I do please let me know.
I have all messages and email from them.
Thank you so much

My house yard got flooded from the rain. Finally I found out that there are no drain pits installed as per the plan. The builder failed to show me the original drains instead passed the ball to me saying that they can't take the responsibility after the house handover (I do understand that It's my mistake not checking the drains pits at the handover, however, these are obvious essential features of a house). I directly contacted the builder's plumber and ask him if he could show me the drains. instead showing me the original drains he installed...

This is my second review on how poor the service is. My house was handed over in April 2020. I am still following on my 90 day work that needs to be fixed. I have written emails to ensure things are followed up before i write my review again. I haven't received any reply . The only time they call you is when you post a review. So here you go.