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- VIC, Melbourne
Uncooperative upper management
Front of line sales personal were fantastic however due to a design option being unavailable for 6-8 months we now will not build with them as this is too long to wait. Upper management would not budge on bringing this forward or doing a one off custom variation. Unhappy customer
- VIC, Melbourne
Great sales experience - but be aware of costly contracting process!
We are in the process of building our first home, and have loved our experience with PD through the sales process. We found the sales team to be knowledgable, responsive, and agile as we worked through the quote phase.
We are currently working with the World of Style team, and our building co-ordinator to lock in the final details for contract.
Again, each of these teams have been professional, responsive, and knowledgable.
HOWEVER - my caution to anyone working through the sales process with PD, is to lock in all structural changes during t...he sales process. I have found it unnecessarily costly to make even minor changes during this contracting stage, as their processes are not setup to manage structural changes efficiently at this stage. This does make me feel like PD do not have our back, and we'll certainly be adding extra diligence as we review the actual contract.
Questions & Answers
I am currently building the wardolf grange 44 and would like to create the kitchen as per your display home in Tullamore NSW wardolf grange 49. We want the dark grain cubboards under stone bench with no handles and cubboards at back of bench.
Do you know if this type cubboard is standard or upgrade?
Also how much will it cost add cubboards on back stone Island as per display
Can you please give as displayed price of Waldorf Altona
Tullamore and Altona please
I have chosen liverpool25 plan for my new home and was still working on whether to go with ferndale facade shown on Kew 27 or kingfisher facade. The sales consultant 2 weeks back that I had talked with was not sure about the exterior colours and the bricks used and now it’s lockdown. Would please share is it white or light grey paint on the facade so I can make up my mind and be pre prepared with everything once lockdown is uplifted and waste no further time to start my build please.
Hi Neha, I know it is very difficult to choose facade colour. Our house is Waldorf Grange with Chateau facade. We chose the safe colur used for display house. One advice I can give is to choose new home inspection company to check before handover. The report from our report shows there are more than 80 places required to be fixed. Good luck with your new house.
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