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Porter Davis Homes
4.1 from 2,601 reviews · View Statistics
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Reviews

  • Build Stage
  • Customer Service
    2.4 (7)
  • Site Admin
    2.6 (5)
  • Timeliness
    2.8 (6)
  • Structural Integrity
    1.5 (2)
  • Plumbing & Waterproofing
    2.0 (1)
  • Electrical & Lighting
    2.0 (1)
  • Flooring
    2.0 (1)
  • Transparency
    2.0 (6)
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Reviewer Photos & Videos

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Rowena
RowenaGreater Melbourne (Outer), VIC

Uncooperative upper management

published

Front of line sales personal were fantastic however due to a design option being unavailable for 6-8 months we now will not build with them as this is too long to wait. Upper management would not budge on bringing this forward or doing a one off custom variation. Unhappy customer

Customer Service
4/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes
Gavin R.
Gavin R.Greater Melbourne (Inner), VIC

Great sales experience - but be aware of costly contracting process!

published
Customer Service
4/5
Timeliness
4/5
Transparency
4/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes

Other Home Builders

 
 

0.0
(1,234)
Steve
SteveGreater Melbourne (Outer), VIC
  • 6 reviews
  • 5 likes

Unsatisfied with the build so far, incomplete kitchen, leftover construction waste on driveway,

published
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Customer Service
1/5
Site Admin
1/5
Timeliness
1/5
Structural Integrity
1/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Construction End DateDecember 2020
Porter Davis Homes
Team PDPorter Davis Homes
Steve
Steve

Hi we are bit disappointed with few of the issues so far. I have updated the review with few of them. I'll update the review again close to handover

Anu
AnuGreater Melbourne (Inner), VIC

Pushback and Pushback

published

I have had a bad experience with Porter Davis towards end. Towards handover stage i have been brutally pushed back into accepting a defective house and phone call from head of customer experience and site supervisor were designed for accepting a defective house. Reached to CEO to Porter Davis, Head of Customer experience and Site Supervisor. Except CEO all phone calls are push back into accepting a defective home without real actions from head of customer experience or chief site supervisor. I was not impressed with the phone calls from head of customer experience and Chief Site supervisor who were like just accept the home or we cannot do anything. CEO and junior levels have been better comparatively.

Customer Service
2/5
Site Admin
3/5
Timeliness
5/5
Transparency
2/5
Incentivised Review No
Build StageMid-Construction
Porter Davis Homes
Team PDPorter Davis Homes
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Redcloud
RedcloudGreater Melbourne (Inner), VIC
  • 2 reviews
  • 7 likes

Very Very Disappointed

published
Customer Service
1/5
Site Admin
4/5
Timeliness
2/5
Structural Integrity
2/5
Plumbing & Waterproofing
2/5
Electrical & Lighting
2/5
Flooring
2/5
Transparency
2/5
Incentivised Review No
Build StageMid-Construction
Construction End DateMay 2020
Porter Davis Homes
Team PDPorter Davis Homes
Tamar
TamarMelbourne
  • 2 reviews
  • 3 likes

Not happy with the lack of 'basic' items as part of 'standard'

published
Customer Service
3/5
Site Admin
3/5
Timeliness
3/5
Transparency
1/5
Incentivised Review No
Build StageMid-Construction
Porter Davis Homes
Team PDPorter Davis Homes
Tamar
Tamar

Hi Porter Davies, thanks for following up on this matter. Consider this closed now. Appreciate your support

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P.E.
P.E.
  • 2 reviews

Bad experience with build process and communication with customer

published
Customer Service
2/5
Site Admin
2/5
Timeliness
2/5
Transparency
2/5
Incentivised Review No
Build StageMid-Construction
Porter Davis Homes
Team PDPorter Davis Homes

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Questions & Answers

Steph
Stephasked
VIC, Melbourne

Less than 8 months after handover, my common bath shower screen falling out from the wall adhesive (causing danger to the shower compartment) and the mirror of my master room ensuite adhesive giving way from top with 1cm gap. Sensor light outside my garage repaired twice but still causing power trip in last storm. Why there is no response after putting up these concerns to New Home Care Team in PD portal?
Is safety after handover can be compromise ?

No answers
Ann J.
Ann J.asked
Porter Davis Homes

Hi. Is the grange range have awning windows as standard inclusion?

1 answer
Chintan N.
Chintan N.

Not sure as i have upgraded all windows to double glaze which is owning only

S Spearl
S Spearlasked
VIC, Melbourne

Hello PD, please give details incl colour of pavers used in alfresco of Brookwater 51B display (now closed)
Landscapers used for Jasper Rd Bentleigh display.

Where in Melbourne can I see and buy PD ex display furniture etc.
Thank you

No answers
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