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Porter Davis Homes
4.1 from 2,569 reviews · View Statistics
Listing monitored by Porter Davis Homes

Reviews

  • Build Stage
  • Customer Service
    2.5 (33)
  • Site Admin
    2.4 (26)
  • Timeliness
    2.7 (27)
  • Structural Integrity
    3.0 (21)
  • Plumbing & Waterproofing
    2.5 (19)
  • Electrical & Lighting
    2.8 (20)
  • Flooring
    3.1 (19)
  • Transparency
    2.2 (31)
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Charlie
CharlieGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Poor Workmanship

published

I don't know how people rate PDH houses 4 star. Our house is nearly completed. I can see a lot of defects and workmanship is poor. No communication from site superviser. From independent inspection report, nearly 100 items are required to be fixed. Garage door can'tr close properly, three batten lights over island bench in difference distance, cabinet doors not in line, weid retaining wall etc! Too many issues to mention. I really recommend to hire independent inspector to check before handover!

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Customer Service
Site Admin
Porter Davis Homes
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Charlie
Charlie

I will send an email shortly to tellus@porterdavis.com.au

Raj Patel
Raj Patel
  • 3 reviews

So far good

published

So far good. It could have been better knowing I’m dealing with big brand Porter Davis. Honestly my experience for Pre-site so far is being roller coaster, started very good and smooth with sales, tender, WOS and Contract. After that they took over 3 months to provide us final drawing, it was so stressful noting our final drawing came with few structure mismatches which we never agreed and signed in our contract drawing. I’m glad they all rectified promptly after escalation and we are on construction stage. I am hoping very positive outcome from going forward during our build process.

Build StagePre-Construction
Porter Davis Homes
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Rowena
RowenaGreater Melbourne (Outer), VIC

Uncooperative upper management

published

Front of line sales personal were fantastic however due to a design option being unavailable for 6-8 months we now will not build with them as this is too long to wait. Upper management would not budge on bringing this forward or doing a one off custom variation. Unhappy customer

Customer Service
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
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Gavin R.
Gavin R.Greater Melbourne (Inner), VIC

Great sales experience - but be aware of costly contracting process!

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Customer Service
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Porter Davis Homes
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Mahendra
MahendraGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Poor After Built service

published
Customer Service
Site Admin
Porter Davis Homes
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Next

Terrible after care

published

Porter Davis were easy to contact and quick to respond throughout the entire build, however once the house had been handed over, all communication stopped. We built our home two years ago and have been trying to resolve some issues regarding two faulty windows. We've dealt with 5 different new home care coordinators in the past 2 years and still no resolution. We have sent numerous emails and each time a receive a response from a different coordinator who tells us they will look into the issue but will eventually stop responding to our emails. We feel like we've exhausted all avenues in trying to get our windows fixed. For anyone who is considering building with Porter Davis, we strongly advise not to.

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Site Admin
Porter Davis Homes
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Soni
SoniVictoria

Terrible After Service....basically non existent

published
Customer Service
Site Admin
Porter Davis Homes
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Soni
Soni

Info sent as requested.

Maria
MariaVictoria
  • 2 reviews
  • 2 likes

Horrible experience, a lot of defects, difficult communication

published

From the start to finish, mostly has a lot of non compliance and defects. Were told that they will fix it
all promises and mostly covered up, At he end supervisor admit us that fixing most of the defects will cause damage to entire house. Please don't built with porter Davis.

Customer Service
Site Admin
Porter Davis Homes
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Steve
SteveGreater Melbourne (Outer), VIC
  • 5 reviews
  • 5 likes

Unsatisfied with the build so far, incomplete kitchen, leftover construction waste on driveway,

published
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Porter Davis Homes
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Steve
Steve

Hi we are bit disappointed with few of the issues so far. I have updated the review with few of them. I'll update the review again close to handover

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Anu
AnuGreater Melbourne (Inner), VIC

Pushback and Pushback

published

I have had a bad experience with Porter Davis towards end. Towards handover stage i have been brutally pushed back into accepting a defective house and phone call from head of customer experience and site supervisor were designed for accepting a defective house. Reached to CEO to Porter Davis, Head of Customer experience and Site Supervisor. Except CEO all phone calls are push back into accepting a defective home without real actions from head of customer experience or chief site supervisor. I was not impressed with the phone calls from head of customer experience and Chief Site supervisor who were like just accept the home or we cannot do anything. CEO and junior levels have been better comparatively.

Customer Service
Site Admin
Porter Davis Homes
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Kamal R.
Kamal R.Greater Melbourne (Outer), VIC

Poor slab engineering, low quality building constructions materials (Bricks, plaster board and appliances)

published

Since 2011, every year having same cracks at same spots, even bricks started cracking due to slab's wrong engineering design, lots of movements with the building resulted cracks everywhere even roof has big cracks on it. It has been repaired couple of times but come back again.its seems some has done mistakes with engineering of slab.

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Customer Service
Timeliness
Porter Davis Homes
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Jan
JanGreater Melbourne (Outer), VIC

Final Stage

published
Incentivised Review No
Build StageMid-Construction
Construction End DateJune 2020
Porter Davis Homes
Team PDPorter Davis Homes
Rosie
RosieGreater Melbourne (Inner), VIC

KDRB- SouthEast

published
Customer Service
Site Admin
Porter Davis Homes
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Redcloud
RedcloudGreater Melbourne (Inner), VIC
  • 2 reviews
  • 7 likes

Very Very Disappointed

published
Customer Service
Site Admin
Porter Davis Homes
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Tamar
TamarMelbourne
  • 2 reviews
  • 3 likes

Not happy with the lack of 'basic' items as part of 'standard'

published
Customer Service
Site Admin
Porter Davis Homes
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Tamar
Tamar

Hi Porter Davies, thanks for following up on this matter. Consider this closed now. Appreciate your support

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Page 1 of 8

Questions & Answers

Anthony M.
Anthony M.asked
Porter Davis Homes

Hi,
I am currently building the wardolf grange 44 and would like to create the kitchen as per your display home in Tullamore NSW wardolf grange 49. We want the dark grain cubboards under stone bench with no handles and cubboards at back of bench.
Do you know if this type cubboard is standard or upgrade?
Also how much will it cost add cubboards on back stone Island as per display

No answers
Gaurav and dimple
Gaurav and dimpleasked
Porter Davis Homes

Hi there
Can you please give as displayed price of Waldorf Altona
Tullamore and Altona please
Thanks

No answers
Neha
Nehaasked
Porter Davis Homes

Hi,
I have chosen liverpool25 plan for my new home and was still working on whether to go with ferndale facade shown on Kew 27 or kingfisher facade. The sales consultant 2 weeks back that I had talked with was not sure about the exterior colours and the bricks used and now it’s lockdown. Would please share is it white or light grey paint on the facade so I can make up my mind and be pre prepared with everything once lockdown is uplifted and waste no further time to start my build please.

1 answer
Charlie
Charlie

Hi Neha, I know it is very difficult to choose facade colour. Our house is Waldorf Grange with Chateau facade. We chose the safe colur used for display house. One advice I can give is to choose new home inspection company to check before handover. The report from our report shows there are more than 80 places required to be fixed. Good luck with your new house.

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