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Porter Davis Homes
4.1 from 2,592 reviews · View Statistics
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Reviews

  • Build Stage
  • Customer Service
    4.8 (32)
  • Site Admin
    4.8 (17)
  • Timeliness
    4.6 (16)
  • Structural Integrity
    4.8 (5)
  • Plumbing & Waterproofing
    4.3 (3)
  • Electrical & Lighting
    4.0 (3)
  • Flooring
    4.7 (3)
  • Transparency
    4.7 (27)
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Nick
NickGreater Melbourne (Outer), VIC

Easy, fast and efficient

published

I'm a first home buyer and I can't fault what I've experienced with Porter Davis so far. I am heading into the construction phase now and everything I've experienced to date with my building coordinator throughout the pre-site stage has been super easy, smooth and a quick process. The communication has been very prompt and helpful and they managed to fit my construction start-date earlier as my land titled much sooner than expected. I've heard some horror stories with other builders and I can't say I've had any issues so far with PD in these early phases, barring a couple of minor hiccups with my estate. From what I've experienced so far - highly recommend.

Customer Service
5/5
Timeliness
5/5
Transparency
5/5
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes
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The reviewer stated that an incentive was offered for this review

Great Experience with our Building Coordinator

published

We are building our new house with Porter Davis and had a poor experience at the contract stage. [Name Removed] who is our Building coordinator have done everything to turn that experience around. She is exceptionally kind, courteous, transparent and always kept us informed. She answered all our questions in time and made sure that we are always in the loop. Hoping from here on-construction journey goes smoothly as well.
Building Coordinator’s Name: [Name Removed]
Contract/Job Number:
621094

Customer Service
5/5
Site Admin
5/5
Transparency
5/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes

Other Home Builders

 
 

0.0
(1,234)
prakm023
prakm023Greater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 3 likes

Pre site stage - good so far

published

We entered construction stage last week. The building coordinator has been good to us. She provided timely updates and responded to our emails promptly. Just before entering the site start, she provided us with a comprehensive checklist of items that need to be completed which was very useful. We had a fairly good experience so far. I would recommend Porter Davis based on that. I also hope that the construction stages go smooth as well - fingers crossed!!

Customer Service
5/5
Transparency
5/5
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes

Hi prakm023,
Thanks for the review. It's great to hear of the positive impact your building coordinator had during your pre-site building journey. We wish you all the best during your construction period. Thank you again.
Regards, Porter Davis

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The reviewer stated that an incentive was offered for this review

Raj Patel
Raj Patel
  • 3 reviews

So far good

published

So far good. It could have been better knowing I’m dealing with big brand Porter Davis. Honestly my experience for Pre-site so far is being roller coaster, started very good and smooth with sales, tender, WOS and Contract. After that they took over 3 months to provide us final drawing, it was so stressful noting our final drawing came with few structure mismatches which we never agreed and signed in our contract drawing. I’m glad they all rectified promptly after escalation and we are on construction stage. I am hoping very positive outcome from going forward during our build process.

Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes
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Prince J S Lakshman
Prince J S LakshmanGreater Melbourne (Outer), VIC

Great Customer Service, Quality Builders and Responsive!

published

The whole experience from start to finish was great. From the sales staff through to style & design team and then the skilled builder focused on honesty opinions, patience, great communication, close attention to detail and quality sub- contractors.
We were very impressed how they have built our home from initial idea and through a lot of display appointments to reality.
Overall great experience with Porter Davis and certainly will build again with them.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Plumbing & Waterproofing
5/5
Electrical & Lighting
5/5
Flooring
5/5
Transparency
5/5
Incentivised Review No
Build StagePre-Construction
Construction End DateApril 2021
Porter Davis Homes
Team PDPorter Davis Homes
Rowena
RowenaGreater Melbourne (Outer), VIC

Uncooperative upper management

published

Front of line sales personal were fantastic however due to a design option being unavailable for 6-8 months we now will not build with them as this is too long to wait. Upper management would not budge on bringing this forward or doing a one off custom variation. Unhappy customer

Customer Service
4/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes
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Gavin R.
Gavin R.Greater Melbourne (Inner), VIC

Great sales experience - but be aware of costly contracting process!

published
Customer Service
4/5
Timeliness
4/5
Transparency
4/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes

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Anthony.D.
Anthony.D.Greater Melbourne (Outer), VIC

Great Experience

published

We recently had or WOS appt and were extremely happy with how it went, all the girls were amazing to deal with any questions/queries were no issue at all, great laid back atmosphere which is perfect when you are there 2 days in a row.
Has been a good start to our build with PD.

Customer Service
5/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes

Hi Anthony D,
Thanks for your review. We are thrilled to hear how satisfied you are with the customer service you have received at World of Style. Good luck with the rest of your building journey.
Regards, Porter Davis

Other Home Builders

 
 

0.0
(1,234)
Selam And Eyasu
Selam And Eyasu Greater Melbourne (Outer), VIC

Happy with the service

published

We have been well supported and appreciated the efforts of our building coordinator [Name Removed]. She is very helpful in many ways, as this was our first ever experience. We felt like we have been lucky to work with this team in many ways from the sale to contracting through to building start.

Customer Service
5/5
Transparency
5/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes
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Sarah T
Sarah TGreater Melbourne (Metropolitan), VIC

Fantastic service so far!

published

Our build hasn’t started yet but the process up to now has been fantastic. Our BC [Name Removed] has been absolutely amazing to deal with, constantly going the next step to ensure that we are happy and always informed.
All emails and calls are responded to in timely manner and any problems that arise are rectified to our satisfaction. We couldn’t be happier with everything thus far, can’t wait to build!

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes
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KSJ 007
KSJ 007Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Super helpful with the site selection for a KDRB

published

I was looking for a house to buy and do a knock down and rebuild for more than a year and it was super helpful to have a PD sales consultant help with the site selection to ensure it was suitable for the design we had in mind. I managed to purchase a suitable block a few weeks ago and have paid our initial deposit with PD. Our sales consultant, [name removed], who is a KDRB specialist made sure the block was good from a council planning, traffic management, size & orientation requirement before purchasing. The journey with PD so far was been excellent and I look forward to starting the build process in 2021. If you're building in Melbourne's west, I highly recommend [name removed] as a sales consultant.

Customer Service
5/5
Timeliness
5/5
Transparency
5/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes

Other Home Builders

 
 

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Stacey T
Stacey TGreater Melbourne (Outer), VIC
  • 2 reviews

Great customer service and pre-build journey

published

When we chose porter Davis to build, i'd always heard how good the company was and i can happily say they have been amazing. During our pre-site period, our bank was giving us a hard time. Porter Davis answered all questions and gave me all the documents and guidance i needed, they made the process simple and easy and would build again with them in a heartbeat. They were constantly in contact as we hit the build process, we hit Lockdown in Melbourne. We could not visit our build, our site supervisor called us every week with updates, uploaded photos and was very transparent. They made it easy for us.

Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Transparency
5/5
Build StagePre-Construction
Construction End DateMarch 2021
Porter Davis Homes
Team PDPorter Davis Homes
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Huan
HuanSouth East Queensland, QLD

excellent service and staff

published

We couldn't be more happier after changed to PD, was with another big builder but got treated pretty bad, the service, staff and their professional advice made us so happy. The sales consultant [name removed] answered all my worries, he is very helpful and professional, the designers helped all my selections with professional ideas and patience. Choosing colors and materials could be really painful, but felt the whole process not rush, they spent hours and hours with you, as they say we are helping you to build your dream home, where you and your family will live in for life. Now my whole family are so excited, cannot wait to start.

Customer Service
5/5
Site Admin
4/5
Transparency
5/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes

Hi Huan,
Thanks for the great review. We are thrilled to hear how satisfied you are with the customer service you have received along your journey so far. We look forward to completing your new home. Thanks again!
Regards, Porter Davis

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DMac
DMac
  • 3 reviews

Exceptional service and very professional approach

published
Customer Service
5/5
Site Admin
5/5
Timeliness
5/5
Structural Integrity
5/5
Transparency
5/5
Incentivised Review No
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes

Hi DMac,
Thanks for the great review. We are thrilled to hear how satisfied you are with the customer service you have received along your journey so far. We look forward to completing your new home -Thanks again for the review!
Regards, Porter Davis

Jayesh Parab
Jayesh ParabGreater Melbourne (Outer), VIC

A Job well done with 100% efforts and outcome(Pre Construction process)

published
Customer Service
5/5
Site Admin
5/5
Transparency
5/5
Build StagePre-Construction
Porter Davis Homes
Team PDPorter Davis Homes
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Page 1 of 2

Questions & Answers

Anthony M.
Anthony M.asked
Porter Davis Homes

Hi,
I am currently building the wardolf grange 44 and would like to create the kitchen as per your display home in Tullamore NSW wardolf grange 49. We want the dark grain cubboards under stone bench with no handles and cubboards at back of bench.
Do you know if this type cubboard is standard or upgrade?
Also how much will it cost add cubboards on back stone Island as per display

No answers
Gaurav and dimple
Gaurav and dimpleasked
Porter Davis Homes

Hi there
Can you please give as displayed price of Waldorf Altona
Tullamore and Altona please
Thanks

No answers
Neha
Nehaasked
Porter Davis Homes

Hi,
I have chosen liverpool25 plan for my new home and was still working on whether to go with ferndale facade shown on Kew 27 or kingfisher facade. The sales consultant 2 weeks back that I had talked with was not sure about the exterior colours and the bricks used and now it’s lockdown. Would please share is it white or light grey paint on the facade so I can make up my mind and be pre prepared with everything once lockdown is uplifted and waste no further time to start my build please.

1 answer
Charlie
Charlie

Hi Neha, I know it is very difficult to choose facade colour. Our house is Waldorf Grange with Chateau facade. We chose the safe colur used for display house. One advice I can give is to choose new home inspection company to check before handover. The report from our report shows there are more than 80 places required to be fixed. Good luck with your new house.

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