Powerland

Powerland

 Verifiedpowerland.com.au
Powerland
4.9

1,435 reviews

PositivevsNegative
98% · 1,41021 · 1%

Reviews

1,435 reviews
maestro
maestroSydney Surrounds, NSW
 

very good service

Articulate and good-humoured service over the phone by Kayla, and prompt action to replace a faulty part at no cost to me. Emails were also answered diligently. Show details
Giovanna
GiovannaSydney, NSW
 

Promt service

Staff were very helpful, with enquiry. They returned my call within 10 minutes, order was placed and delivered on time.  Show details
BeverleyH
BeverleyHGreater Melbourne (Outer), VIC5 posts
 

Excellent service and value for money

I am delighted with the service we received from Powerland when purchasing a new water heater. I phoned to order on Friday afternoon, the sales staff on the phone were very helpful.
Monday I received notification that it had shipped and it was delivered to our door on Tuesday morning. NSW to Vic in less than 2 working days is amazing. Our tradie said local suppliers would take a week and we couldn't find a local supplier who could match their price.
Excellent service and value - I fully recommend Powerland. Show details
PierrickB
PierrickBSydney, NSW7 posts
 

A breeze to deal with

Everything was spot-on: communication, price, delivery time and the delivery itself. I highly recommend this company. Having dealt with several others recently, this was the best by far.
Catherine
CatherineSydney, NSW2 posts
 

Powerland - the company

I would like to write a review about the company Powerland. I bought a washing machine from them online. Their prices are very good in comparison to others but more importantly they were lovely to do business with. It was a very easy experience. I got a text to let me know when my goods were arriving, another text to say they were running a little late and the guys delivering my goods were so nice, polite and professional. When I discovered a small problem, they were right onto it and fixed it without any fuss. A very good family run business and a company which has been an absolute pleasure to do business with. Well done to you all. Cathy  Show details
Jayvee
Jayvee5 posts
 

Awesome service!

Great transaction from a fantastic seller.
Love the TV and the price, the attention to after sale communication.
These guys are the real deal.
Recommend highly!!! Show details
Kim
KimSydney, NSW3 posts
 

Better than the REST

I recently purchased a LG Fridge which was hard to source from all other retailers. Powerland had it in stock and cheaper than other retailers also offering free delivery. The online purchase was simply, the customer service was great, the delivery and removal of my old fridge was amazing. The young delivery man was friendly, knowledgeable and managed to remove my big old fridge down narrow stairs without a groan. He helped us set up our new fridge giving lots of advise.
Thanks Powerland - Great Team work
We will be buying from you again. Show details
Yu R.
Yu R.Sydney Surrounds, NSW2 posts
 

Excellent experience

Bought a fridge from Ebay, and I provided wrong delivery address, Powerland sent to me again without any surcharge, unfortunately, they sent me wrong product, and I opened it already, Powerland took it back and sent me a correct model, no hesitation, great customer service, I paid tips twice though! Show details
Stella
StellaSydney, NSW4 posts
 

Thrilled to bits

I purchased a Fisher and Paykel double dishwasher which is now happily installed in my kitchen. Just the BEST dishwasher, great service and great experience. Wish I needed something else to buy because I would certainly use Powerland again. Show details
Carol and David
Carol and DavidCentral Highlands and Goldfields, VIC6 posts
 

Wish I knew of this company earlier!

I have been looking for a particular model TV for the last 3 months and all major retailers have either been out of stock or overpriced. I stumbled across Powerland in an online search and purchased what I wanted for a bargain price and free delivery. Ordered on Thursday and delivered by Tuesday! I will definitely recommend this company and buy from again. Thank you for such fantastic service. Show details
ABC123
ABC123
  Verified

Dishwasher best value and quick delivery

Ordered on sat 3rd, got it by lunchtime Wed 7th with a holiday Monday in between!,was the best value I could find and with free delivery could not be beaten Show details
Blossom
Blossom
 

Unbelievable company

I cannot fault Powerland, the product (cooktop) was half the price of other online and local stores, shipping costs were less than I could post a parcel, and then there was the service … on the phone it was friendly, informed and prompt, and after ordering online I was not only kept updated but I appreciated the attention to detail. Correspondence was professional, yet very friendly, and delivery time was extremely quick.

The store could not be any easier to navigate and it had a vast range of cooktops. I am extremely happy with my choice, and with this outstanding company. Show details

rooly2
rooly24 posts
 

Great company to deal with

Came across this store when looking for a kitchen sink for a renovation. Great range of products and I saved myself a couple hundred dollars on the unit I wanted. Ordered on the Friday and received on the Monday, which is impressive for these covid times.

Highly recommend and will be purchasing again. Show details

Rae
Rae2 posts
 

Excellent range of products and outstanding service

The online site is easy to navigate and moving between screens was also easy knowing you were not going to lose the original screen. Each screen showed detailed descriptions of all the products shown, excellent.
I would have liked to have more details on exactly where the products were manufactured.
The man who delivered the dryer was excellent and this impacts on my overall rating of the whole process. Show details
Peter
PeterSouth East Queensland, QLD3 posts
 

Misleading ad

Saw an add from them saying free delivery. When I went to purchase the TV in came up with a delivery charge of $126.76 to sunshine coast. Misleading and also the most expensive I have seen. Show details
Rod
RodSouth East Queensland, QLD2 posts
 

excellent product Sound Bar Excellent Delivery time

I ordered a sound bar on line on Sunday PM. Was collected on Monday PM and delivered to Qld Sunshine coast on Tuesday PM. Excellent product and equally excellent courier service by TNT. My rating is 11/10 for service and delivery. Extremely happy all round. Show details
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Jeramy
JeramySydney, NSW8 posts
 

I wish they used a better courier!

They use TNT to courier their products including televisions.
TNT are terrible, their tracking doesn't work and they said they would be here on two days but didn't turn up.
When I contacted Powerland they only offered a refund, rather than committing to finding a better courier service.
They have cheaped out on the courier, and subsequently lost my business.
Better executive choices lead to a better customer experience. Show details
Majid A.
Majid A.7 posts
  Verified

Not the smoothest system

Fixed: they made the delivery on Saturday (so I am changing this rating).

I have placed an order with this guys around 20 days ago (to be delivered in Sydney, not far way: Sydney). Initially they picked me for random payment checking, charged my card with some amount and asked me to quote it in the email. After getting that over with, I was promised on Monday a delivery on Friday (details to be finalized on Thursday through phone). It is 9 pm on Thursday and no calls. I have called them at least four times by now and more that 5 emails sent. With weekend coming, we are looking at over 20 days since my order. Show details

Product Quality
Shipping
James
James
 

Poor delivery service

I ordered a dryer from Powerland, with free installation and removal of the old item. On the day, I was told it would be delivered between 1:30pm and 3:30pm. At 5:30 the delivery driver finally arrived with the item, and said that it was dark and he was late for his next appointment so he couldn't come round the side of the house and install it. After arguing he eventually said he'd bring it down, but then didn't want to come the long way to the large rear door, and instead left it inside the house next to a door it wouldn't fit though and he left.

If the purchase doesn't include free installation, don't advertise it as such! Show details

Shipping
Leanne
LeanneSydney, NSW3 posts
 

What a great company!

This is by far the best company I have dealt with in a long time. Great customers service, excellent prices on their products (I’ve just purchased a Rinnai heater and couldn’t find a cheaper price anywhere). No charge for delivery, and product was delivered within 2 days of ordering. I will go straight to Powerland from now on. Show details
Don't have Facebook
Don't have Facebook
 

Great delivery service

I just wanted to give you some positive feedback about our delivery of electrical goods to Kiama Downs on Saturday. The driver Fred was on his own and didn't know that he needed to take a fridge up a flight of stairs but was happy to proceed with our help. Throughout the process, Fred was obliging and courteous.
He even rang after he left to let us know about the transportation bolts at the back of the washing machine that need to be removed before installing.
And it was an added bonus that he arrived 3 1/2 hours earlier than what we were advised previously. Show details
Norm
NormSydney, NSW16 posts
  Verified

True Service

I called on Monday to enquire about a Dishlex dishwasher, was given excellent attention, paid a deposit. The next day, Tuesday, I paid the remainder and the Dishlex dishwasher was delivered the next day, Wednesday. I cannot speak more highly of the attention, service and friendly attitude of the staff of Powerland. Show details
Glenys
GlenysSydney, NSW
 

One very happy customer!

I ordered at 7.5 kg Haier front load washing machine on Monday night last week and it was delivered and installed the following Wednesday morning. The delivery man was such a nice person. He took away the old machine. This was at no cost to me and the delivery and installation were free. By far the best price I could find for the Haier machine, I am very happy with the machine. All in all a very pleasant and efficient experience. Powerland will be at the top of my list for future purchases. Show details
Andrew
AndrewMurray Region, NSW3 posts
  Verified

Excellent experience! Fast Shipping!!

Bought a Paloma 18MJ Natural Gas Convection Heater online through these guys, cannot fault them, the service or the product! Paid for it late Friday afternoon and it arrived today, really only two days discounting the weekend. Shipped overnight via TNT even though the shipping cost was $16... so they have to be passing on the freight discounts they get... and thats on top of a bargain price for the heater!
Young lady answered the phone when I called them to check if they actually had it in stock and she went out of her way to get me the answer. Very happy first time customer and will be back again! Show details
Melissa
MelissaSydney, NSW2 posts
 

Fantastic Company to deal with, plus unbeatable prices!

I ordered a LG 6.5 kg washing machine on Thursday, it was delivered Saturday by the most helpful pleasant man. The delivery man fully installed the new machine and took away the old heavy machine, no fuss, no trouble, no extra cost for delivery or install, he was so careful and professional. The price for the machine was fantastic, better than anywhere. Will definitely use Powerland again when I need an appliance. So glad I found them on the internet.
So nice to see you can still get good service, thought it was a thing of the past.
Thank you Show details
Brad421
Brad421South East Queensland, QLD6 posts
 

One of the best online retailers

I paid for my item on Saturday and by Tuesday morning it had arrived. The price I paid was easily the most competitive online and the product quality exceeded expectations. Truely one of the best online shopping experiences I've had. Show details
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Greg
GregSydney15 posts
  Verified
Andy
AndySydney, NSW7 posts
 

Great price and customer service

Best price in town, helpful and speedy delivery. Had a little issue with the product but was sorted ASAP. Communications and customer service is top notch! Will be a return customer. Show details
barrie holst
barrie holst
 

Shipping to a nsw mid north coast rural town

TNT shipping info was confusing as TNT automated tracking info is based on shipments to major cities however, the product arrived within 4 days of order which was great. Product great, price great, would recommend Powerland and will use again. Show details
Michael T.
Michael T.3 posts
 

2 Great TVs backed up by a good price

Very easy to find what I was looking for on the website. Delighted with the price and quality of the products.
2 x Samsung TVs. Delivery could have been improved with better communication from the courier. Couldn't blame Powerland for that
Product Quality
Shipping
Gavin
Gavin
 

easy experience

good service even though the product I ordered was discontinued, was changed to the new appliance at no cost which was good, it took a little long to arrive but understandable with the chance of product I think. Can't fault. Show details
Shipping
Zeljko
Zeljko
  Fair Incentive

Range hood glass replacement

Everything was good
I was the most impressed with no fuss about replacement of broken glass for the range hood.
Product has works ok so far.
Thank you.
Regards
Zeljko
Bye will use it again . Show details
Product Quality
Shipping
Larry
LarrySydney, NSW6 posts
  Verified

Good Service , Love the free Delivery + Install + Removal

Bought a LG 8.5kg Top Load Washing Machine WTG8521,The price is bite cheaper than other retailer. Powerland offered free delivery and took the old machine with them. Good Service. Other big retailer should learn.
Jacqueline
JacquelineSouth East Queensland, QLD3 posts
 

Very satisfied

Looked around and best price for a rangehood taking into consideration only one with free delivery.
Easy to order online. Kept up to date with delivery tracking.
Will certainly use Powerland again. Show details
Paul G.
Paul G.Murray Mallee, SA
 

These guys are great to deal with

An awesome experience buying from Powerland. Price was the best around by far, service was fantastic and delivered way ahead of time. Will certainly be a return customer. Very happy with my Tv. Show details
Mick
Mick
 

Excellent communication throughout the whole process. Would happily buy from again in the future

I was Very happy with being offered a free upgrade due to them being out of the model I ordered.
Very friendly staff , a pleasure to deal with.
I highly recommend this supplier. Show details
Product Quality
Shipping
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Jen26
Jen26Greater Melbourne (Outer), VIC2 posts
 

Exceeded expectations

First time user of Powerland & very impressed. Plenty of information about the products on line, excellent price and fast delivery. Exceeded expectations & will certainly be using Powerland for our next appliance purchase. Show details
Hayley09
Hayley09Metropolitan Adelaide, SA
  Fair Incentive

Excellent service

Satisfied with the product and delivery was handled well and done in a timely fashion with emails or progress along the way keeping me well informed of when to expect it. Show details
Phil Anderson
Phil AndersonGreater Melbourne (Metropolitan), VIC
 

Great service

An excellent deal, with above and beyond service and delivery... Our first experience with Powerland and easily found the item we wanted on-line a few weeks ago... It was time for us to order, so ordered new oven on Sunday night.. Come Tuesday morning, we were advised that item on truck to be be delivered.. Turned up early arvo... Best service we have ever had for a heavy item, and better still, no delivery fee.. Show details
rhb
rhbSouth East Queensland, QLD18 posts
 

Great Online Store

I found this electrical online retailer when searching for a particular dishwasher. Very competitive pricing with delivery included, easily navigable website providing ample information, easy payment process with plenty of choices for payment and great communication once payment made. Items promptly dispatched and well packaged to avoid damage in transit. I will be back again. Show details
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