Powerpal Energy Monitor

Powerpal Energy Monitor

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Powerpal Energy Monitor
4.5

1,347 reviews

PositivevsNegative
87% · 1,172127 · 9%
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Reviews

1,347 reviews
Mark
MarkGreater Melbourne (Outer), VIC3 posts
 

Product is great but only allows 1 site

I have 2 address and a PowerPal at both sites. It's a great app, I love it but I can only have 1 site installed on the phone App, so I've had to delete one of the units from the App which is a little disappointing, sounds like the app was done in the 2010's and not up to date with the 2020's Show details
Bill
Bill
 

Not reflecting EV charge rate

The options do not allow for an EV plan where discounted rat3 applies for EV charging between 12am and 6am. This makes cost data incorrect by very large $ value.
Program/app not accurate reflection of household costs.
Musa Shafiq
Musa Shafiq
  Fair Incentive

This is the best strategy to save power saving

It's wonderful to have control on my power saving. I think this the best one.
Barbara E.
Barbara E.Greater Melbourne (Outer), VIC
 

Easy friendly installation

I was pleased with ease, efficiency and friendliness of installer of Power Pal Show details
mjdubuc
mjdubucGreater Melbourne (Outer), VIC2 posts
 

super easy

Great communication and swift installation. No hassle. Paul was great. Show details
Lilanth D.
Lilanth D.7 posts
 

Daily supply charge cannot change

Power pal readings always wrong. With my Powerpal app I can change the prices of peak and off peak kw prices, but daily supply charge cannot change. Even I change and save it, it’s never saved the price as in new supply charge of 3 dollars and it’s revert back to 30 cents. Complain to Powerpal support but they cannot understand and always trying to help by giving other peoples questions and answers. Looks like power pal people also don’t know anything. So this is just a waste of money from the government cause government subsidies it. It’s our money wasting again through our tax. Show details
anthony
anthonyGreater Melbourne (Outer), VIC2 posts
 

provides excellent up to date info!

So far it does what it was supoosewd to do! Show details
carl
carl
 

fast and easy

Paul was knowledgeable and easy to understand. installation done in 10 mins Show details
Linz
LinzGreater Melbourne (Inner), VIC2 posts
 

Powerpal installation

The installer Verun, arrived on time and was very friendly, clear and efficient. Very happy with product too Show details
Macasbar
MacasbarGippsland, VIC6 posts
 

Excellent service

Rohan, our installer, arrived right on the scheduled time. He was very pleasant, professional and helpful. Haven't had much time to spend on the app yet but so far it looks very well laid out and user friendly. Would recommend getting one while the free scheme is active. Show details
casper_juz
casper_juz23 posts
 
David Grant
David GrantNortheast, VIC
 

Groovy gizmo

Very useful and informative device and app . I expect it will help me to achieve cheaper energy bills Show details
Karla Popovic
Karla PopovicGreater Melbourne (Inner), VIC4 posts
 

Wonderful Service

Wonderful, patient service from Paul. Prompt, he explained everything clearly. Fantastic customer service ✨ Show details
LinSiew
LinSiewGreater Melbourne (Outer), VIC3 posts
 

Easy and fuss free

I've booked and received updates on when the installer will be coming and the exact time. Paul came on time and the installation was fuss free and professional. The monitor works well. Show details
Vic F.
Vic F.Greater Melbourne (Outer), VIC2 posts
 

Pleased with installation

Rohan arrived on time and installation was quick and simple Show details
Jennifer Hepburn
Jennifer Hepburn
 

Powerpal installation

Not sure if this will be of any help as it doesn’t offer individual readings of appliances, just the total amount of power being used at that time.
So to check individual appliances you need to turn everything off and then go outside to check the amount of power being used!
I doubt too many people will bother doing that. Show details
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FJK
FJKGreater Melbourne (Outer), VIC3 posts
 

I look forward to analysing my power consuption

Sharanraj arrived earlier than promised which was great and he set up the Powerpal and helped me install the app on my phone quickly and efficiently. He was a pleasant young man and a delight to deal with. Show details
Carol Taylor
Carol TaylorGoulburn Valley, VIC
 

Energy monitor

Only just this day had installation but I'm sure will help ,with when and the amount of appliances etc we use Show details
Sajid
SajidGreater Melbourne (Metropolitan), VIC
 

Great product for electricity usage awareness

It's a simple but useful product. Gives you a live view on how much energy you're using almost instantaneously. Gives you insights after a certain few days of usage. If you're keen enough, you can really pinpoint the energy-hungry appliances in your house and find a way to save electricity. The bluetooth range is rather massive and the update process is very simple. Overall, solid device if you're getting it for free. Show details
Emilie E.
Emilie E.Greater Melbourne (Inner), VIC
 

Prompt and Professional

Sharanraj the installer was quick , friendly and informative.

The moment we signed up for the Powerpal the experience was positive. Show details

Mark_L
Mark_LGreater Melbourne (Outer), VIC
 

Tried two — can't get either to work

The first Powerpal they sent me worked well until it decided it needed an update. During the update a "GATT Error" message appeared and the update was halted. (I think this is a generic error indicating that Bluetooth has lost connection.) Device unusable because it continually wants to update.
Powerpal decided the device had a hardware fault and sent me another. Identical problem with the second one. (Surely they wouldn't have sent me TWO devices with flat internal batteries, would they?) Second device also unusable.
If I get the inclination, I'll open one up and replace its internal batteries as several other users have described. Show details
pabbinga
pabbinga
 

Great device

Installation very efficient and professional. The way Powerpal works was well explained. Only took a few minutes to implement. Show details
Don
Don2 posts
 

Hot water

It's no good because it doesn't show off peak hot water usage
gerry161
gerry161Greater Melbourne (Outer), VIC224 posts
 

updates fixexed

it was hard to install as thee were many times to do it Show details ·  1
Linda
Linda2 posts
 

Installation of Powerful energy monitor at my new property

Rohan was efficient, fast, courteous and knowledgeable. He set up the powerpal monitor and sinced it with my phone app using bluetooth. Now I'm ready to stay aware of my energy usage. Show details
GPC
GPCVictoria
 

Waste of time

This is the second device as first one stopped working a few months after installation. Second one worked for two months and again has stopped.
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Tania
Tania4 posts
 

Great service and installation

Great service and professional installation he knew all about the product and the phone app
nath
nathmandurah2 posts
 

pwerpal waste of money

Unless you live in Victoria i would not waste your money buying a powerpal i live in W.A and payed $100 plus dollars for my powerpal 12 months later stopped working and found out you can not replace the battery so its a throw away would never waste my money buying one again total scam Show details
Poppy Pete
Poppy PeteLEONGATHA
 

Powerpal Energy Monitor

This is an absolute waste of taxpayers money.
Why do I need to track how much power I use on a day to day basis?
I can already do this with my power provider.
How many $M does this cost Victorians? Show details
CT Ong
CT Ong
 

This system is so good

Helps me to manage washing and drying of clothes at home Show details
Ssk
Ssk2 posts
 

Very useful and accurate

This device is a must for every home.
It helped me to switch off the standby devices, which were consuming electricity when not in use. Show details
DanB
DanBGreater Melbourne (Inner), VIC2 posts
 

Primitive Design

Had the product for 3 years and now the batteries are flat. Had to break it apart to see that the device is not designed to allow you to replace the ‘AA’ batteries. Battery contacts were welded so not so easy to replace. This can only be viewed as deliberate in order to get repeat orders. Not much thought for the environment here.
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kenny
kenny
 

Perfect! Excellent idea!

GREAT IDEA!
And Varun was very helpful, polite and efficient!
Thanks
Ziad Mahmood
Ziad MahmoodGreater Melbourne (Inner), VIC
 

Best tech out there

Very friendly and knowledgeable. Legend guy knows what he is doing Show details
Robert C.
Robert C.
 

A very useful tool to track my energy use

Very helpful and courteous. Easily explained and confident that I had grasped all the information.
Tony R.
Tony R.
 

Great product

So far the product works as stated. Great to see how much our appliances are costing to run. Show details
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Evan
Evan
 

Fault service is non-existant

Powerpal unit is not transmitting to my phone . Had been impressed with the device and was guided by it in my power usage . Since it is no longer transmitting I have attempted many times via the phone number .Result ,not available .Have attempted many times via the website . Result, will get back to you. No one ever has . In my opinion the Government service for this product is a huge failure .
Martin
MartinCentral Highlands and Goldfields, VIC
 

Useless Product

I was not aware that the unit works on Bluetooth. So each time you need to get the data, you need to go all the way to you Distribution board, pair it with your phone's bluetooth and then monitor the usage. This unit should definitely have had a Wi-Fi compatibility.

Now, after one hour of installation, I went back to check and the unit does not even connect with my phone's bluetooth.

I wouldn't recommend this product. Show details

Katrina
Katrina
 

Great

Came early and was very polite. Thank you very much
Arnie
ArnieGreater Melbourne (Outer), VIC4 posts
 

I am hooked

The monitoring and instant feedback of data for me is great to see what you are using and have already turned those appliances off that should not be left on Show details
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