Absolute monopoly. Very outdated infrastructure and systems
When you live in Darwin Northern Territory (NT) in the north of Australia you have no choice other than to use Power and Water Corporation for water and power supply. Forget gas as there is no supply at all! If you want gas you need to modify your house and rent gas bottles.
Anyway Power and Water Corporation cannot even issue customers with electronic emails of their bills! They can only send paper bills and we are in December 2019. Every time I call their 1800 number they say they're working on it and that it's about to become available.
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