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Precision Computers

Precision Computers (page 2 of 6)

4.6 from 106 reviews

Reviews

(93)
(2)
(1)
(0)
(10)
  • Customer Service
    4.8 (20)
  • Job Satisfaction
    4.5 (11)
  • Product Quality
    4.8 (20)
  • Return Claim MadeYes (1) · No (32)
  • Warranty Claim MadeYes (0) · No (32)
sam

samSouth East Queensland, QLD

great customer service

published

Great customer service, staff were friendly and knowledgeable making our purchase very easy. Got a great deal on a gaming pc and extras. Would definitely purchase from precision computers again.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedgaming pc
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the Review :)

The reviewer stated that an incentive was offered for this review

Danni

DanniPerth, WA

Best customer service 5 star service

published

I live in Perth WA, I called & expressed my requirements for a laptop. I don’t understand all the computer jargon, Veenay was very patient, helpful & not pushy. I went away with the advice given & did my own research. Rang a couple more times with questions about several laptops. Very impressed with the non pushy advice & help I needed to make the right decision for the product that suited me best. Also very competitive price. Thanks Veenay

Customer Service
Job Satisfaction
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the encouraging feedback Danni much appreciate it :)

The reviewer stated that an incentive was offered for this review

Fantastic purchasing experience

published

From the very start, the staff were so helpful and listened to everything I needed to get a PC for my teenager. So friendly and knowledgable and answered all concerns and queries. Helped with Finance options, so grateful. Family very happy.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the opportunity Stephanie, it can get tricky at times to get the finance approval but we are glad to have an experienced internal team which supports us getting the applications in place.

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Zaccharias M.

Zaccharias M.South East Queensland, QLD

Outstanding customer service and products

published

It was extremely easy to navigate around the store and always a helping hand around. Impressed with the wide range of products and ability to customise/ upgrade options. I was most appreciative of Veenay's product knowledge, advice and customer service.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedComputer
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the feedback Zac, much appreciate it.

Awesome

published

My Second Pc built through theses guys, they’re fast and very good with communication. Haven’t had any issues with my first and very excited for my second to arrive home

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Precision Computers
Veenay T.Precision Computers

Thank you :) and we were absolutely thrilled to your repeat business.

The reviewer stated that an incentive was offered for this review

Bradley Kajewski

Bradley KajewskiSouth East Queensland, QLD

  • 2 reviews

Fantastic service, very helpful

published

The store staff were fantastic from my very first phone call to pick up of my new laptop. Full services, warranty and information about my new laptop was provided. Would definitely buy again from Precision Computers.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLenovo
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the review Bradley - much appreciate it.

The reviewer stated that an incentive was offered for this review

Excellent customer service

published

Best customer service I have had in a long time. Staff were friendly & knowledgeable. It made the purchase very easy. We will definitely be returning for future purchases. Thank you Veenay and team.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple MacBook Air 11-inch
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1 comment
Precision Computers
Veenay T.Precision Computers

It is always a pleasure to help repeat clients - thanks for supporting our business Karen :)

The reviewer stated that an incentive was offered for this review

Kristy

KristySouth East Queensland, QLD

Customer service is awesome

published

The team at Precision are incredible- nothing is too much trouble and if there is anything you need they are happy to go above and beyond- thank you for helping us.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Precision Computers
Veenay T.Precision Computers

Much appreciate the encouraging feedback Kristy.

The reviewer stated that an incentive was offered for this review

Excellent service

published

Found it very easy to find what we wanted and the advice from your team very friendly and helpful. We were very happy we went there and spoke to you.

Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedSonos Sub
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks Zoe :)

The reviewer stated that an incentive was offered for this review

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Linda

LindaPerth, WA

Efficient and pleasant customer service

published

Precision Computers helped me finalise my purchase of a new MacBook Air. They were efficient and friendly and kept me in the loop with communication via email and phone. I am very impressed with Precision Computers and would recommend them to others. Thanks so much!

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the feedback Linda :)

Steve

SteveSouth East Queensland, QLD

Great computer so far. Just what I needed.

published

Very easy to find Precision Computers, and there store is very well laid out.
Great variety of products and fantastic looking monitors
Sol far cannot fault the quality of the product I got

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedpersonal gaming computer
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks Steve - much appreciate the feedback.

Tyra

Tyra

  • 2 reviews

Awesome

published

Wonderful service :) enjoyed this experience very much. It was so easy and I feel like my hard drive was in good hands. Very quick & clear communication and I was very well looked after.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the Review. We are so glad that it was a positive result and we were able to recover the data.

SJ KD FOLEY

SJ KD FOLEYSouth East Queensland, QLD

The Best Small Business Better Then The Big Companies

published

Precision Computers based in Mount Gravatt have a great store so satisfied with there high quality service with everything at your fingertips, there products were easily sourced and easily labelled

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Purchased32’
See all answers
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the Review.

The reviewer stated that an incentive was offered for this review

Fabulous Service

published

From the first conversation on the phone to the in person appointment, I found the service to be amazing. They were all very helpful and dug into what I actually needed and wanted before offering any advice that suited my budget and needs.

Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for taking the time to give us the feedback Rebecca. If you ever need any assistance we are only a phone call away.

The reviewer stated that an incentive was offered for this review

Cheryl

CherylRedland bay

Fast, efficient and pleasant to deal with.

published

The service in store was quick and helpful. Staff were able to find what I needed quickly and quote accurately. The process took only 20 mins from start to finish and there was no harsh sales or in your face promoting of things I didn’t need.

1 comment
Precision Computers
Veenay T.Precision Computers

Thanks Cheryl.

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Very helpful and knowledgeable staff.

published

The staff at the shop were very helpful and knowledgeable. They didn’t try to push a more expensive pc on me they were respectful of my budget and I would recommend anyone to go there and get any level of pc made for them.

1 comment
Precision Computers
Veenay T.Precision Computers

Much appreciate the feedback. Thank You :)

Andy

AndyPetrie

Purchasing equipment for high school.

published

Veenay gave fantastic service helping us navigate the requirements needed for a high school laptop. He was able to explain in layman’s terms what the differences were in price and computer components. He was very knowledgeable regarding school BYOD and I will be purchasing our next school laptop from him as well.

1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the review Andy, We were glad to assist. Please keep in mind that we offer 5 Year Technical Support on all our products should you ever need it.

Marie

MarieALBANY CREEK

  • Verified customer

Customer Service

published

I'm very happy with the customer service, store layout, and range of products. Veenay is very knowledgeable of the products and very nice to deal with.

1 comment
Precision Computers
Veenay T.Precision Computers

Thanks for the feedback Marie - We are glad to hear that you had a pleasant experience at our store.

great service and very knowlegable crew

published

the website is very easy to navigate, i decided to head in store to have a chat and they were nothing but helpful.
had my new PC and monitor ordered with in 30 minutes.
great customer service.

1 comment
Precision Computers
Veenay T.Precision Computers

Thank you Corey.

Corey m

Corey mBrisbane

Really great service and very knowledgeable crew

published

Website is great and easy to navigate, decided to pop in for a chat before buying and they were nothing but helpful.
Had my new pc ordered within half hour

1 comment
Precision Computers
Veenay T.Precision Computers

Thanks Corey, it was pleasure helping you out.

Page 2 of 6
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Questions & Answers

Jack S.

Jack S.asked

Why do you have 2 sites with 2 diferent prices

1 answer
Precision Computers
Veenay T.Precision Computers

Hi Jack - Just to answer the query our old website is on the Big Commerce Platform which is not retail oriented as the Finance plugins don’t work. We have since developed a new platform with Retail as the view showcasing lot more products apart from computers. This site allows us to integrate the Automatic Finance Checkout which is ideal. We are still selling the packages on the Big Commerce site on Humm Little Things but the application needs to be done manually over the phone.

The retail side on the Big Commerce site will slowly be phased away and we will only concentrate on building and supplying High End Custom Designed Solutions from that platform. Currently while the designs are being implemented we have banners and links pointing the new website.

Hope that answers your query and do let us know if you have any more questions.

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