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Pretty Little Thing

Pretty Little Thing

1.8 from 304 reviews · View Statistics

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ruby

rubySouth East Queensland, QLD

  • 2 reviews
  • 4 likes
  • Verified customer

Products are great, attention is needed to how they pack their goods

published

The products were all as stated and of seemingly high quality (although the dresses i ordered were over $100). however i also ordered a SheaBeauty leave in conditioner mask, which when arrived was all broken as the container is only made of plastic. I understand this is not to do with PLT as they don’t deliver it. however, i think it would be beneficial if they added more than a single layer of bubble wrap when sending larger plastic goods in a single plastic sleeve (which doesn’t offer much protection to the goods when going through postage).

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Kate.

Kate.South East Queensland, QLD

  • 2 reviews

I absolutely love it all! You are the best !

published

Fantastic shopping, shipping, clothing just love it all !!!! You are the best !!! Great colours, designs!!! Great quality and styles ! Will shop always !

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Pennylou

PennylouMelbourne

  • 31 reviews
  • 17 likes
  • Verified customer

Nothing to fault. Except..

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
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Come with a nice big bright stain

published

ordered the dress about two weeks ago. came yesterday. opened it up to find a nice big bright orange and white stain on the shoulder. it’s not like i wanted the dress to wear for my 18th or anything.

Product Quality
Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
Shannon R.

Shannon R.Greater Melbourne (Metropolitan), VIC

Zippers...seriously guys!!!

published

I’ve purchased multiple jeans from PLT...they are always a great fit...good work there.
Unfortunately that’s the only thing I can say is good. If the zipper doesn’t break on first go because of cheap materials, the thighs will give way in about 2 weeks. It’s beyond frustrating.
Use better quality zippers and either reinforce areas that rub, or again, use better materials.
So frustrating. And it’s not worth the money to ‘send them back’. Super disappointed.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

POOR QUALITY,

published

I brought some track pants from there, it had stains and yellow markings on it. I also brought a sweatshirt, that was made from poor quality material, do not recommend.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Donna

DonnaGreater Melbourne (Metropolitan), VIC

Stain on satin pjs

published

Received my brand new satin pjs with a stain and after trying them on for the 1st time the arm tore at seam. After contacting pretty little thing and 10 emails later they offered me a promo discount for my next purchase. ARE YOU SERIOUS I will never purchase from them again. Very bad at everything.

Product Quality
Incentivised ReviewNo
SizingTrue to size
Zozle

ZozleCentral Highlands and Goldfields, VIC

Impressed

published

Loved the amount of stock available for all body shapes and sizes. Fits great. Good quality. It came 12 days earlier then expected which was amazing. Overall an amazing experience.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Paul Henderson

Paul HendersonSouth-Eastern Region, NSW

  • 3 reviews

Great!

published

Great efficient service, nice quality clothing and considering all my goods were half price they were great value for money! I love my goods! Will definitely be buying from PLT again!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
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Megan J.

Megan J.Metropolitan Adelaide, SA

  • 2 reviews

Very happy customer

published

Very happy great quality .True to size and looked exactly like the
picture did..... Also quick delivery... I will definitely be a regular customer from now on... I was a bit worried because I seen many bad reviews but my experience was fantastic love love love my new clothes

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Grace J.

Grace J.South East Queensland, QLD

Very satisfied!

published

Wasn't expecting too much after reading all the negative reviews after i purchased but honestly was pretty impressed! Bought 3 dresses, thigh high boots, jumpers, lace playsuit and a few tops and not only was the quality of all my purchases great but for once they fit perfectly!
My advice to avoid disappointment would be, be realistic and honest with yourself about your dress size and take into consideration your body shape compared to that of the model obviously it won't fit the same if she's say a triangle and your an hour glass

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
Ceri F.

Ceri F.South East Queensland, QLD

  • 3 reviews

Very happy with dress

published

Ordered a size 6 navy halterneck dress with lacy top for my daughter's graduation in November 2019. I'd left it very late and was worried it wouldn't turn up in time. Turned up with a few days to spare. Needed to alter the neckline as she's quite slim and this was to be expected. No issues with the quality of the dress - very impressed. Will be ordering again from here.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised

Quality is terrible

published

Bought 3 things from PLT. One was a satin blouse: material was cheap and ugly. Bought a tight white top. material felt so cheap and it was see through. Bought a necklace and it left blue marks on my skin. Maybe I just got unlucky but wont be buying from here again. Tried to return it and paid $6.50 for the return online then realised I would need to pay another $6.50 at post office so didn't do it. Do not buy from here unless you are prepared for the quality and are fine with paying $13 to return.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceNot as advertised

Cant wait to wear them

published

I brought the Nude thigh high boot with block heel. My shoe size is 8 1/2 to 9 and i ordered an Australian 9. The fit is good. I am so happy with these boots. Exactly like the picture, comfortable and look great. This was my first order with PLT and I will be re ordering again. I ordered on the 16th of March and received them on the morning of the 24th March. I live on the Gold Coast.
Just have to wait out the corona virus and ill be taking these babies for a spin.

Shipping
Incentivised ReviewNo
SizingTrue to size
Product AppearanceAs advertised
Carina

CarinaSouth East Queensland, QLD

Very happy with quality for price, sizing and shipping time! Would use again!

published

Had ordered my dress before reading all the negative reviews so I was a little nervous but I can say my experience was nothing but positive! The dress was true to size which I'd previously had issues with on other sites, it was the same quality as pictured on the website and it arrived about a week after ordering. Wouldn't hesitate to order through this site again!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
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Rubbish

published

Absolute rubbish products!!!
Everything I’ve ever ordered is either see through or the poorest quality.

Such a disappointment, never ordering from here again! I’ve given their items many chances but Each time they have been atrocious!

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceNot as advertised

Love their items

published

Great customer service. I've bought a lot of clothes from them and usually fit perfectly. There has been one time where I did not like the fitting of a top. However, I was issued a full refund. Quality is not that bad considering the price. I definitely would purchase from them again.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
maddison s

maddison sGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • Verified customer

My experience with 2 orders

published
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceAs advertised
OnlineShoppingGuru

OnlineShoppingGuruGreater Melbourne (Metropolitan), VIC

  • 6 reviews
  • 6 likes

I mean...

published

The clothes are inexpensive, which makes sense why the quality isn't amazing, however the clothes are often different colours to the website and almost never fit the same. But for the cheap prices and reliable shipping, it's not that bad.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceNot as advertised
nob

nobGoulburn Valley, VIC

  • 18 reviews
  • 22 likes

material is all see through

published

The quality has definitely gone done hill. Everything i brought this time is see through and very thin. Unwearable Dont waste your time Pay a little more and get something you can wear

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
SizingTrue to size
Product AppearanceNot as advertised
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Questions & Answers

Makaylee H.

Makaylee H.asked

i was about to order from pretty little thing but before i did i checked the reviews and saw that some of the packages never got there or got lost so im debating on ordering from them.

2 answers
divasew
divasew

I got my order OK, in fact reasonably quickly from the UK. But the size of most of what I ordered was VERY SMALL. They were supposed to be AU /UK size 8 and most look nowhere near it. And the fabric was cheap and nasty. It was my first order and I spent nearly $100. If its your first order, I would just buy a few things to check out first. Then decide when you get them.

Makaylee H.
Makaylee H.

Ok, thanks

chloe d.

chloe d.asked

how do I return and get a refund. they are making it very hard and confusing to return and get my money back, can someone please explain the process? thank you

No answers
Anya

Anyaasked

Do lace socks actually stay up with the ribbon as wanting to wear to races.

No answers

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Details

CategoryOnline Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount A$7.99
Mens / Womens ClothingWomens
Labels Sold Variety of Labels
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeActivewear, General / Everyday, Plus Size, Pyjamas / Sleepwear and Swimwear

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