Reviewer Photos & Videos
Avoid spending too much, don't try to return anything
I avoid spending too much here because I know the returns process is near impossible. It's great for basic items, I've even bought shoes here that have been relatively comfortable. Much easier to hand off items that don't fit or suit to someone else than to return them. Overall, shipping has been quite fast recently and the products are hit and miss.
I ordered three items...two items came as exactly ordered and a skirt was sent as the third item. I never ordered a damn skirt. I ordered a dress! And the skirt had a tag bearing the name of the dress I ordered. Absolute bunkers! Contacted them via WhatsApp and I am yet to get a response. It’s my first time and I won’t be ordering anymore! So frustrating.
- Verified customer
Products are great, attention is needed to how they pack their goods
The products were all as stated and of seemingly high quality (although the dresses i ordered were over $100). however i also ordered a SheaBeauty leave in conditioner mask, which when arrived was all broken as the container is only made of plastic. I understand this is not to do with PLT as they don’t deliver it. however, i think it would be beneficial if they added more than a single layer of bubble wrap when sending larger plastic goods in a single plastic sleeve (which doesn’t offer much protection to the goods when going through postage).
I absolutely love it all! You are the best !
Fantastic shopping, shipping, clothing just love it all !!!! You are the best !!! Great colours, designs!!! Great quality and styles ! Will shop always !
Would not order again, sizing small and quality bad!
The quality and fabrics are very cheap. Colors also looked different. Then also sizing is small. Disappointing experience as some are gifts for Christmas and feel these will not be nice as I thought.
Purchased a pair of shoes that said AU size 9 - a size 7 arrived, according to their size chart a UK 7 is a AU 9. I couldn't even get my foot in. The UK size 7 is an AU size 7.
Avoid at all costs
According to this unscrupulous company my package has been flying to my country..... for 9 days.... they are not to be trusted and I wish I had read the reviews before ordering. There are many, far better companies to spend your money with.
Very horrible service, my order is 2 months late and no reply when it comes to contacting them. Was unable to get my money back and I will never EVER be purchasing from them again.
- Verified customer
Nothing to fault. Except..
It was easy to find products I needed. And in the right size/category.
I thought they were based in Australia but they’re UK based so that’s confusing. But the tracking was up to date with aus post. No problem at all. It didn’t take very long to arrive, but even so, I would not have minded if it took a month or more. (After learning its UK based, and covid.)
Everything was much better quality than I expected as I’ve had a poor experience with another, but similar, clothing company.
Everything was true to size, so much so that you don’t need to upsize to get a more over sized fit on an over sized item.
My order was a win. I love every item and i know they’re not going to start falling apart after a couple wears.
Really wish I had of read these reviews before purchasing - terrible quality
The ordering process was easy, and site was useful and well laid out for a good UX.
Pricing was amazing (which should have been my first red flag).
Postage was quick and reliable, so very happy with that.
Accessories ordered were okay - 3 x hats and a purse/clutch.
Unfortunately the quality of the product is absolutely terrible - to the point of unwearable. Almost all clothes I purchased were completely see-through - and given the style of them, they were ones where wearing a bra was not possible. The sizing was incredibly small. I even purc...
will NOT purchase from again
Placed order via after pay for a large amount had already made my second payment and the delivery hadn't even turned up yet. When it finally arrived an item has leaked all through the package not impressed extremely long postage times and pathetic packaging tracking didnt show anything at all the package never moved . WILL NEVER PURCHASE FROM HERE AGAIN
- Verified customer
sent the wrong things, extremely bad quality
I bought a dress which is advertised as a long sleeve off shoulder pastel blue dress, what i received was a black and white sleeveless strap dress. Completely different style and colour. Extremely disappointing. Another dress i bought was lilac (pastel) on the website, it looked like satin material but what i received was a weird rough hay bag fabric with the pattern barely printed on. it looked like a primary schooler's DIY project.
A black off the shoulder dress i bought barely covers my bottom, it is supposed to reach mid thigh according to the website, i am 158cm for reference...
Barley wearable, such bad quality!
The white hoodie I got was almost see through and made out of some kind of horrible material. Any white dresses or tops are made of see threw material making them unwearable. Clothes look great on the models but terrible in real life.
White Bikini Top
I purchased a size 4 Itsy Bisy White Bikini Top. The product delivered was not like the image. You could fit Grandma’s boobs in what was delivered. I sent emails asking why they would send it. I did not receive any response. The ‘return fee’ and postage will cost me as much to return the item as I paid for it. Disgusting service and company.
Trash fast fashion, gross cut, bad fabric
How the products are made is so cheap, and after digging under the surface, this is a slave labor company and I'm ashamed to have thought that it would be anything other than this. Shameful. I feel stupid and like I've supported something terrible by buying from this company.
The clothes are made as cheaply as possible, the cuts look nice on the models but the actual fit is so bad and looks terrible. Their crop tops are laughable. I would recommend you to do some research and be very wary of actually buying products from this company. A total waste of money. Beware
I’ve purchased multiple jeans from PLT...they are always a great fit...good work there.
Unfortunately that’s the only thing I can say is good. If the zipper doesn’t break on first go because of cheap materials, the thighs will give way in about 2 weeks. It’s beyond frustrating.
Use better quality zippers and either reinforce areas that rub, or again, use better materials.
So frustrating. And it’s not worth the money to ‘send them back’. Super disappointed.
First time ordering and will probably be the last. Delivered fairly quickly to Australia, but thats where the positives end. I ordered clothes for my daughter AUS & UK size 8, they look like they would barely fit my 6yr old granddaughter! 3 dresses a great variance of up to 6cms difference between them, 2 pr pants, waists 5cm difference 1 to another. I sew and there is no way these are standard sizes.. Maybe standard Chinese sizes! Very cheap fabric also! I'm not happy, but too much hassle to send back.
Questions & Answers
i was about to order from pretty little thing but before i did i checked the reviews and saw that some of the packages never got there or got lost so im debating on ordering from them.
I got my order OK, in fact reasonably quickly from the UK. But the size of most of what I ordered was VERY SMALL. They were supposed to be AU /UK size 8 and most look nowhere near it. And the fabric was cheap and nasty. It was my first order and I spent nearly $100. If its your first order, I would just buy a few things to check out first. Then decide when you get them.
how do I return and get a refund. they are making it very hard and confusing to return and get my money back, can someone please explain the process? thank you
|Category||Online Shops, Footwear Shops & Brands, Underwear Shops & Brands and Clothing Shops & Brands|
|Offers Free Standard Shipping||Yes|
|Free Standard Shipping Minimum Order Amount||A$7.99|
|Mens / Womens Clothing||Womens|
|Labels Sold||Variety of Labels|
|Buy Now, Pay Later Options||AfterPay|
|Type of Footwear Offered||Casual & Dress Shoes|
|Clothing Type||Activewear, General / Everyday, Plus Size, Pyjamas / Sleepwear and Swimwear|
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