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Princess Cruises Golden Princess

Princess Cruises Golden Princess

3.2 from 52 reviews

See the Best Cruises in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(12)
(12)
(11)
(7)
(10)
  • Trip Length13 days
  • Booked Through:
    • Third Party (7)
    • Cruise Line (2)
  • Incentivised Review Yes (0%) · No (100%)
  • Transparency
    3.0 (3)
  • Value for Money
    3.0 (7)

jmichael d'angelo

jmichael d'angeloGreater Melbourne (Outer), VIC

  • 7 reviews

love princess but follow up on billing error is horrible

published

have been trying for several months to clean up a billing error made by them. keep getting run around and no solution or call backs as promised. NOT HAPPY! they need to do betterr

Value for Money
Transparency
Trip Length7 days
Travelling Party Adults
Booked Through: Cruise Line
Cruise Experience
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Food
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1 comment

just on hold for over 30 minutes waiting for a supervisor who was not interested in talking to me about this problem.. very disappointed in them.


Barbie

BarbieGreater Melbourne (Metropolitan), VIC

no more golden princess trip

published

Travelled on Golden princess before but this time was not good. Entertainment for teenagers but most persons were pensioners. We walked out on two shows. Hannah Howie was very good.
Food for gluten free person was not good hardly any choice. Never going again.

Value for Money
Transparency
Trip Length7 days
Travelling Party Seniors
Booked Through: Third Party
Cruise Experience
Entertainment
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Food
Staff
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Grandpa.Ears

Grandpa.Ears

  • 7 reviews

Cost cutting taking its toll ...

published
Value for Money
Trip Length7 days
Travelling Party Adults and Seniors
Booked Through: Third Party
Cruise Experience
Entertainment
Rooms
Food
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bunkum

bunkumGreater Melbourne (Inner), VIC

  • 2 reviews

Best holiday

published

Took a cruise out of Melbourne and around NZ earlier this year (2019), including Fiordland (probably the highlight). Nothing I could complain about. All staff great. Ship wonderful. Locations visited were great. Everything is taken care of for you. Food was wonderful, huge variety, wonderfully presented and all included in the price. You can of course spend extra to go to the high-end restaurants on-board, which we did a couple of times and was worth doing, as they were 5 star and truly special. Would certainly go on another Princess Cruise.

Value for Money
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Travelling Party Adults
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Barbara Collins

Barbara CollinsGreater Melbourne (Outer), VIC

  • 4 reviews
  • 6 likes

Disappointing

published

We’ve sailed on the Golden Princess quite a few times and will be sorry to see her go to P&O. We even did a 75 night cruise on her once. However, apart from coming off her this March with the flu (not Princess’s fault), we had a really disappointing experience because of the cruise director - PJ. The story is too long to tell here although I do have a 2 page letter I sent him. The 3rd letter/note in a 2 week cruise. No response. We felt deceived, disappointed and at a loss to understand the arrogance. Hope not to meet him again on future cruises as he really spoilt this one!

Value for Money
Travelling Party Adults and Seniors
Booked Through: Third Party
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three little bears

three little bearsGreater Melbourne (Inner), VIC

  • 2 reviews

WORST CRUISE EVER

published

We travelled from Melbourne to New Zealand. We've been on about 15 cruises, but this has been the worst by far. The food was mostly cold, most of the staff had an 'I don't care attitude,' the pools were cold, and the spa too hot. Staff would rather say that they had ran out of certain food items, then replenish stock. All in all, we felt as though no one really cared about the passengers. I'll never go on his ship ever again.

Value for Money
Trip Length13 days
Travelling Party Seniors
Booked Through: Third Party
Cruise Experience
Entertainment
Rooms
Staff
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Peter K.

Peter K.Greater Melbourne (Outer), VIC

  • Verified customer

We had a great time and love Golden Princess

published
Value for Money
Trip Length14 days
Travelling Party Adults and Seniors
Booked Through: Third Party
Cruise Experience
Entertainment
Rooms
Food
Staff
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Harold

HaroldGreater Melbourne (Outer), VIC

Happy Holidays

published

We booked with our travel agent.
The trip matched our expectations.
There were no unexpected expenses,we knew the alcohol would be extra and we had pre booked our shore excursions.
We were vert happy with our balcony cabin and the staff very helpful.
We dined in the Bernini Restaurant most nights.The food was first class and our waiters Florenta and Emmanuel so lovely and helpful.
We went to the theatre most nights and the shows were great,especially loved
Born to Dance.

Travelling Party Seniors
Booked Through: Third Party
Liz M

Liz MNortheast, VIC

Major issues with booking

published
Trip Length30 days
Travelling Party Seniors
Booked Through: Third Party
1 comment
Liz M
Liz M

Excellent staff. Some cabin difficulties

published

alec93

alec93victoria, 3173

  • 14 reviews
  • 16 likes

An old and tired ship

published

No possible comparison to some of its newer sisters. Eminently unsuitable for older and mobility challenged passengers. My wife brought her own wheelchair on board and it spent almost the entire 14 days stowed on the balcony because while the room stewards were busy, their trolleys blocked the narrow passageways so there was no hope of getting by with the chair. My wife spent the entire cruise either confined to her cabin (stateroom ? be real) or tottering to a restaurant with a stick just for meals. The priority embarkation and disembarkation we had been promised on booking were nowhere to be seen. The gold on this one is tarnished, both on the vessel and those who sail her. But then, I guess that's why she's been relegated to Melbourne.


Morlock

MorlockMelbourne

  • 9 reviews
  • 13 likes

Boring couldn't wait for it to end!

published

  • Verified customer

Princess your standards are slipping

published
1 comment

JenO

JenO

  • 2 reviews

Old and slow- the ship AND the passengers

published

ship was in need of repairs New Zealand trip 15-28 November 2017

published
Gail

Gailsydney

  • 3 reviews

the good, the bad and the silly.

published

Lovely staff, ship very clean, beds comfortable and food very good. Woman who gave information on NZ spoke in a droning monotone which made it impossible to listen to her without falling asleep. Entertainment no good at all and ship activities were very silly. On the last night we all had to stop eating, stand up and do the chicken dance. Really. We are not children. Would not cruise again.


Bazza

BazzaWollongong

  • 3 reviews
  • 3 likes

35 Day Cruise

published

Land components from Sydney to Hawaii and return were great but two lots of 6 days at sea not good. There were a lot of elderly people on board which is kind of expected on long cruises, however, during the days they had silly childish games such as make a paper plane, throw a bean big in a hole, hello they are kids games. Also, oldies grab a seat near the coffee area, read a book, fall asleep. Every Princess ship we have cruised on were great but the Golden Princess in need of a full refit. Crew great, entertainment quite good, food good a fair prices for alcohol.


sissy

sissyLARA

  • 13 reviews

Wow and Wow

published

Just love Princess Cruising, if I have the money I would live on these ships, service A1 plus, food to much, entertainment was worth lining up for, and from booking to disembarking not stress at all, thank you crew we loved every single moment.


Lyn

LynAdelaide

  • 2 reviews
  • 3 likes

Golden Princess 75 day Circle Pacific

published

We have just spent 75 days on Golden Princess circling the Pacific...they repeated movies 8 times, shows were repeated, food menus repeated, Princess need to lift their game...as far as Cruise Dirctor and his staff were concerned, they need to do a customer relations course..immigration was a nightmare..it will take us a long time to book with Princess again...


cho 65

cho 65

  • 2 reviews
  • 2 likes

Never Again.

published

Booking process was good used a travel agent as they were cheaper.
Boarding and disembarking excellent.
The ship is old and tired, cabins drab, not much seating in public areas. If I was to turn up to a resort and this was my accommodation I would demand to be moved to another hotel or go home but you are a bit stuck on a boat.
Public areas were dirty, spa pools do not all work. Staff are too busy trying to constantly sell you extras to clean or do anything else.
Food was good in restaurant but not in self service areas. Should not be sold as luxury accommodation as it is 3 star at best.


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Questions & Answers

Chris W.

Chris W.asked

Can anyone tell me the price of a stubbie on golden princess going on a cruise next month to pacific islands

No answers

Annie Mac

Annie Macasked

Hi There, When going on a cruise from Melbourne in 2020 along to Adelaide kangaroo island etc, do we actually have to book a cruise or can we just dock on port and have our own time?

1 answer
Barbie
Barbie

Hope you make Kangeroo Island they cancelled our visit due to badw eather forecast ??? and had to stay in Adelaide for two nights


Winifred Stewart

Winifred Stewartasked

I am a Ruby Member on Princess Cruises. Why In Melbourne do we not get your newer ships? Been on Regal Princess in Europe. Fantastic.
Sydney gets them why don’t we? Winifred Stewart

No answers

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