200 questions from our users
I have just cancelled our cruise to Tokyo to SanFrancisco on the Sun Princess due to the Corona Viris. Our consultant told me to contact you to receive an email saying that we cancelled because of the viris so that we can claim our deposit back. Have I contacted the right department?
Can you drink your pre ordered beer anywhere on board? and not just in your stateroom?
I do not know for sure as I only have a few beers a cruise at the bar and don't pay much attention to where people are drinking but I don't see why you cant walk around the ship with a beer as there are bars located at various points around the ship. On Captains nights you see people everywhere with champagne glasses. The stateroom is probably the last place you would drink beer as the beer makes us more relaxed and talkative.
is it best to get visas for Vietnam and Cambodia before leaving Australia. I know they). state can get visas on board but information very confusing and keep getting told different things (i.e. visas only issued on board if you go on a Princess excursion if not have to get your own. how withover 2000 people do they handle this
Can I bring my own small coffee machine with my coffee pods on board?
Can anyone tell me the price of a stubbie on golden princess going on a cruise next month to pacific islands
are Australian dollars used in poker (slot) machines on Majestic Princess
onboard spending money ?
Can I bring cherry juice for gout on board?
can i purchase duty free rum before the ship reaches Fremantle
is it value for money?
Hi oscar- yes i have 100% faith in princess cruise ships as my wife and i have done 9 cruises with them and i can honestly vouch that they have incredible ships and give incredible service.
Some people have obviously been lucky. My time with Princess cruise ships has been anything but 'incredibly' good. Service was terrible, drinks costs were exorbitant (and slow for service); passenger service people were exceedingly rude; food in the 'mess hall' would not even have been acceptable in a mining camp; powerful sewage smells floated throughout the ship at all hours; toilet leaked; dinind arrangements were difficult to make; booking services operated on hours that staff wanted to do some work; entertainment was conducted by very (obviously) bored staff; music was great for the first 5 days and then started on the re-run mode etc etc.
I'll NEVER cruise with princess again!
About deposit refunds
I have a 14 day cruise coming up. It is a back to back 7 day cruise. After the first 7 days when the ship docks can i stay on the boat or do I need to get off and board again?
Does sea princess sell very very low or zero alcohol on board if not can I bring zero alcohol beer onto the ship
Honest answers, please: after the cruise had finished, did you think you got value for money?
Hi Oscar, haven't cruised yet, we won't be until November, this year.
We enjoy cruising but found that they don't keep their word, as far as the "Landmark Sale" is concerned.
No! The food on Sun Princess was barely edible in the Horizon lounge; fantastic in the Regency - if you could get a table. The entertainment was very mediocre and mostly conducted by very bored personnel; the music sessions were o.k for the first 5 days and then they started to repeat; all musicians were totally expressionaless i.e. totally bored with what they were doing. I was glad to get off the ship and will never sail with Princess line again.
Thanks. Diamond Princess food is IMO good in Horizon Lounge; don't bother with other restaurants. Take cashed-up credit card for art auctions, pro photographer, sales of gimcrack jewellery and watches etc.
Note: as far as I can make out, and despite dire warnings, your bags can't be searched for shore-bought booze.
Is there tea and coffee making facilities in cabins and are soft drinks free?
The bottled white wine price on cruises to New Zealand and Fiji 2019
What are the current price of a bottle of wine on Australian cruises
Not as stupidly expensive as on northern hemisphere Princess cruises. We recently came back from a Baltic Princess cruise. The cheapest bottles were $USD30 approx plus 19% service, which equates to about $AUD50. Bottle prices went up from there. Two glasses of halfway good white wine in the wine bar on board cost us $AUD37. Ludicrous.
We are going on two cruises Fiji And N.Z, in October and Nov. Have you any idea of the price of bottled white wine on Majestic Princess
Hi There, When going on a cruise from Melbourne in 2020 along to Adelaide kangaroo island etc, do we actually have to book a cruise or can we just dock on port and have our own time?
How much is drink package we are doing 11 nights. also can we pay our gratuities before hand?
We have always done drink packages on previous cruises however have decided never again. Recently did Alaska cruise and my husband bought package and I didn’t to test it out. Long story wasn’t worth the nearly aud$100a day we paid so depends I guess where you are from. Anyway most days we spend on land. We are going on another Princess cruise in December and this time will pay as we go. I have found though Princess really expensive. In comparison we did Celebrity cruises to NZ a few years ago and they win hands down so far as fav cruise and often offer free beverage package I’ve noticed.
On Australian Princess Cruises:
- what is the average AUD cost of wine by the glass?
- what is the average AUD cost of wine by the bottle?
- do you have to pay a 15% service charge on alcohol?
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