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Princess Cruises

Princess Cruises Questions & Answers

Sun Princess, Dawn Princess, Golden Princess, etc...
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200 questions from our users

Jan

Janasked

Princess Cruises Sun Princess

I have just cancelled our cruise to Tokyo to SanFrancisco on the Sun Princess due to the Corona Viris. Our consultant told me to contact you to receive an email saying that we cancelled because of the viris so that we can claim our deposit back. Have I contacted the right department?

2 answers
SteveJ
SteveJ

You should be contacting Princess Cruises directly. This is Product Review, a reviewing website.

Jan
Jan

That's what I thought thank you

Barbara B.

Barbara B.asked

Princess Cruises

Can you drink your pre ordered beer anywhere on board? and not just in your stateroom?

1 answer
Davo
Davo

I do not know for sure as I only have a few beers a cruise at the bar and don't pay much attention to where people are drinking but I don't see why you cant walk around the ship with a beer as there are bars located at various points around the ship. On Captains nights you see people everywhere with champagne glasses. The stateroom is probably the last place you would drink beer as the beer makes us more relaxed and talkative.

kaye

kayeasked

Princess Cruises

is it best to get visas for Vietnam and Cambodia before leaving Australia. I know they). state can get visas on board but information very confusing and keep getting told different things (i.e. visas only issued on board if you go on a Princess excursion if not have to get your own. how withover 2000 people do they handle this

2 answers
Terri T.
Terri T.

Onboard was the simplest, cheapest and most convenient way. Even if you don't get off you still need them as you are in the countries water.

kaye
kaye

Thankyou for that, very helpful. K

MIA

MIAasked

Princess Cruises Ruby Princess

Can I bring my own small coffee machine with my coffee pods on board?

No answers
Chris W.

Chris W.asked

Princess Cruises Golden Princess

Can anyone tell me the price of a stubbie on golden princess going on a cruise next month to pacific islands

1 answer
Jo Rac
Jo Rac

Around $9.. I’m going on same cruise..

Peter D.

Peter D.asked

Princess Cruises Majestic Princess

are Australian dollars used in poker (slot) machines on Majestic Princess

No answers
Margaret Alison G.

Margaret Alison G.asked

Princess Cruises Sea Princess

onboard spending money ?

No answers
Merleve

Merleveasked

Princess Cruises

Can I bring cherry juice for gout on board?

No answers
Reid

Reidasked

Princess Cruises Sun Princess

can i purchase duty free rum before the ship reaches Fremantle

1 answer
electro
electro

last time I sailed on Princess they would not let me have my duty free till we landed and were getting off the ship.. You can buy it but you can't be trusted with it LOL.. Must buy their alcohol while on the ship..

Oscar Tame

Oscar Tameasked

Princess Cruises Diamond Princess

is it value for money?

2 answers
Michael C.
Michael C.

Hi oscar- yes i have 100% faith in princess cruise ships as my wife and i have done 9 cruises with them and i can honestly vouch that they have incredible ships and give incredible service.

Ian
Ian

Some people have obviously been lucky. My time with Princess cruise ships has been anything but 'incredibly' good. Service was terrible, drinks costs were exorbitant (and slow for service); passenger service people were exceedingly rude; food in the 'mess hall' would not even have been acceptable in a mining camp; powerful sewage smells floated throughout the ship at all hours; toilet leaked; dinind arrangements were difficult to make; booking services operated on hours that staff wanted to do some work; entertainment was conducted by very (obviously) bored staff; music was great for the first 5 days and then started on the re-run mode etc etc.

I'll NEVER cruise with princess again!

Dawn D.

Dawn D.asked

Princess Cruises

About deposit refunds

2 answers
Ian
Ian

What is the question?

Michael C.
Michael C.

Hi dawn/ In order to get a deposit refund back all you need to do is contact princess cruises and explain your situation but as long as you dont sail a-away in the next 30 days.

Jew

Jewasked

Princess Cruises Regal Princess

I have a 14 day cruise coming up. It is a back to back 7 day cruise. After the first 7 days when the ship docks can i stay on the boat or do I need to get off and board again?

1 answer
Ian
Ian

Usually you can stay on board but it would depend on if it was on overseas short cruise or not. Good luck anyway - just be prepared for exorbitant prices on board, mining camp style food in the Buffet sections and bored entertainment directors/players.

Howard

Howardasked

Princess Cruises Sea Princess

Does sea princess sell very very low or zero alcohol on board if not can I bring zero alcohol beer onto the ship

3 answers
Ian M.
Ian M.

price of drinks onboard sea princess

Bob Burgess
Bob Burgess

Exorbitant

Ian
Ian

All drinks on Princess cruises are at the top end of the "extortionate" scale - but even so, you will most likely have to wait for an average of 8-10 minutes before being served. In some bars e.g. the sunset bar on Sun Princess, the staff are exceptionally surly.

Oscar Tame

Oscar Tameasked

Princess Cruises Coral Princess

Honest answers, please: after the cruise had finished, did you think you got value for money?

3 answers
Cheryl M.
Cheryl M.

Hi Oscar, haven't cruised yet, we won't be until November, this year.
We enjoy cruising but found that they don't keep their word, as far as the "Landmark Sale" is concerned.

Ian
Ian

No! The food on Sun Princess was barely edible in the Horizon lounge; fantastic in the Regency - if you could get a table. The entertainment was very mediocre and mostly conducted by very bored personnel; the music sessions were o.k for the first 5 days and then they started to repeat; all musicians were totally expressionaless i.e. totally bored with what they were doing. I was glad to get off the ship and will never sail with Princess line again.

Oscar Tame
Oscar Tame

Thanks. Diamond Princess food is IMO good in Horizon Lounge; don't bother with other restaurants. Take cashed-up credit card for art auctions, pro photographer, sales of gimcrack jewellery and watches etc.
Note: as far as I can make out, and despite dire warnings, your bags can't be searched for shore-bought booze.

Jimbhoy

Jimbhoyasked

Princess Cruises Sapphire Princess

Is there tea and coffee making facilities in cabins and are soft drinks free?

1 answer
Cheryl M.
Cheryl M.

can't help you sorry, haven't been on board yet. Maybe someone else can answer your question.

Nev

Nevasked

Princess Cruises Majestic Princess

The bottled white wine price on cruises to New Zealand and Fiji 2019

No answers
Nev

Nevasked

Princess Cruises Majestic Princess

What are the current price of a bottle of wine on Australian cruises

3 answers
Grandpa.Ears
Grandpa.Ears

Not as stupidly expensive as on northern hemisphere Princess cruises. We recently came back from a Baltic Princess cruise. The cheapest bottles were $USD30 approx plus 19% service, which equates to about $AUD50. Bottle prices went up from there. Two glasses of halfway good white wine in the wine bar on board cost us $AUD37. Ludicrous.

Nev
Nev

We are going on two cruises Fiji And N.Z, in October and Nov. Have you any idea of the price of bottled white wine on Majestic Princess

Ian
Ian

exorbitant! Ranging from $40 to $300 and per glass prices starting at $15 per 150ml.

Annie Mac

Annie Macasked

Princess Cruises Golden Princess

Hi There, When going on a cruise from Melbourne in 2020 along to Adelaide kangaroo island etc, do we actually have to book a cruise or can we just dock on port and have our own time?

1 answer
Barbie
Barbie

Hope you make Kangeroo Island they cancelled our visit due to badw eather forecast ??? and had to stay in Adelaide for two nights

Jimbhoy

Jimbhoyasked

Princess Cruises Sapphire Princess

How much is drink package we are doing 11 nights. also can we pay our gratuities before hand?

2 answers
Karen G.
Karen G.

We have always done drink packages on previous cruises however have decided never again. Recently did Alaska cruise and my husband bought package and I didn’t to test it out. Long story wasn’t worth the nearly aud$100a day we paid so depends I guess where you are from. Anyway most days we spend on land. We are going on another Princess cruise in December and this time will pay as we go. I have found though Princess really expensive. In comparison we did Celebrity cruises to NZ a few years ago and they win hands down so far as fav cruise and often offer free beverage package I’ve noticed.

Jimbhoy
Jimbhoy

Thanks very much for your reply

GEOFFREY W.

GEOFFREY W.asked

Princess Cruises

On Australian Princess Cruises:
- what is the average AUD cost of wine by the glass?
- what is the average AUD cost of wine by the bottle?
- do you have to pay a 15% service charge on alcohol?
Worky47

2 answers
Barbara Collins
Barbara Collins

Lowest glass, $11. Lowest bottle $43. No 15% on Oz cruises.

GEOFFREY W.
GEOFFREY W.

Thx Barbara ... what about mid cost for a glass of wine and a bottle of wine? ... thx, worky47

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