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Princess Polly

Princess Polly

4.0 from 125 reviews · View Statistics
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Reviews

4.0
36 reviews
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Reviewer Photos & Videos

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Sizing

published

Their clothes are good quality BUT they have terrible sizing , size 16 in jeans is more like a 12 ! And they only go up to size 16 not inclusive at all :( very disappointing

Product Quality
4/5
Incentivised Review No
Sizing Very small
Product Appearance As advertised
nob
nobGoulburn Valley, VIC
  • 22 reviews
  • 23 likes

cant fault this company

published

great clothes great quality and great customer service. If you change your mind you are covered with free shipping on returns

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Sizing True to size
Product Appearance As advertised
  • Verified

Too small

published

Both skirt and pants were too small, this isn’t the first time either. Other brands fit me in that size. Disappointed. The dress was good but long, I’m only 5”3.

Product Quality
3/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing Very small
Product Appearance As advertised
Jacinta B
Jacinta BGreater Melbourne (Outer), VIC
  • 5 reviews

Love!

published

Very happy with a few things ive bought online from princess polly.I bought a pair of high top shoes and they are a perfect fit.I bought a pair of jeans that say the word LOVE all over them,and they are also a perfect fit.Definitaly will be buying from princess polly again.I also bought a mini dress with the word LOVE all over it but i will wear it as a top.They were quite fast delivery! Super happy with everything!! Also happy that i could use a discount code at checkout on orders.Highly reccomend everything.Oh & i bought a crochet bag,i absolutely love it!!!! Thanks princess polly!! HAPPY CUSTOMER!!! One of my fave online brands now to buy.

  • Thumbnail
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Sizing True to size
Product Appearance As advertised
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Emma L
Emma LSouth East Queensland, QLD
  • 3 reviews
  • 1 like
  • Verified

The Best Online Store !

published

I have been a customer of Princess Polly for years! It really is the best online store. The clothes are great prices, value and a great range! The customer service is incredible they always help. The return policy is fantastic with a range of options to suit you. The delivery is so fast, next day. I would highly recommend this company to anyone.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Laura
LauraPerth, WA
  • 10 reviews
  • 6 likes
  • Verified

Way downhill

published

Most products are faulty and need to be returned. They charge for ‘handling’ fees on faulty returns even though they know it is illegal and will try dodge you on this multiple times. The style and shipping is amazing, it’s such a shame the stock quality is terrible
They also don’t allow negative reviews on their website

Product Quality
1/5
Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
Laurie
LaurieGreater Melbourne (Inner), VIC
  • 2 reviews

Exceptional products & service!

published

Placed an order for my daughter on Princess Polly for a dress and skirt with her Birthday money and she was so excited to receive her package withing 24 hours. The design, quality, value for money and service are exceptional!

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Alyssa King
Alyssa KingSouth East Queensland, QLD
  • 4 reviews
  • 1 like

Fast shipping and great customer service

published

Fast shipping and the customer service is great. They reply fast and are ever so polite and helpful. Will definitely be purchasing from them again.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Jessica Sampson
Jessica Sampson
  • 17 reviews
  • 15 likes

Love it! My new go-to.

published
Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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EERR
EERRBrisbane
  • 7 reviews
  • 8 likes

My favourite online clothing store

published

> decent prices with discount codes always available
> fast shipping
> receptive customer service
> returns policy is super reasonable (free return for credit or $6 to cover shipping for refunds)

My only gripe is as someone who is slightly on the taller side I do tend to have length issues with their products, but this is the case will all boutiques I find.

Princesspolly is, in my opinion, the best online young women's clothing retailer in aus.

Product Quality
4/5
Shipping
5/5
Incentivised Review No
Sizing True to size
Product Appearance As advertised
Annabel
Annabel
  • 10 reviews
  • 2 likes

Great service happy with my purchase

published

Im very impressed by Princess Polly's paid for returns system and super fast turn around time to get me the right sized jacket. No other clothing company ive ever bought from has made it so easy to do an exchange and in record time too

Shipping
5/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised

Great quality and value for money

published

Good quality clothing, true to size and quick shipping. Would definitely recommend them and be back for more of their clothing

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Worst customer service ever

published

I've returned all clothing and have been waiting almost 3 months for my refund and although I keep calling and emailing I'm not getting any answers. I will never purchase from this company again.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
John B.
John B.
  • 2 reviews

Great service

published

Amazing service. I had a few orders in for my girlfriend. I told them my girlfriends birthday was next Monday (Which it is) and they delivered on all including one today that I just ordered yesterday. The product looks great and I can’t wait to see her wearing it. Thank you so much.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
Sienna
Sienna
  • 4 reviews
  • 4 likes

Incredible customer service!

published

These guys are amazing!! I've shopped with Princess Polly for a while now and this is a well overdue review. They consistently deliver on time. They stock quality products. They have great sales. And the best part is they provide the friendliest customer service! They also have a super easy returns policy.
What I'm super impressed about it that I placed an order on Friday night and Saturday and have already received an email confirming both my orders have been shipped!! I'm super happy and so grateful for such a wonderful online service.

Product Quality
5/5
Shipping
5/5
Incentivised Review No
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
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Questions & Answers

Lisa
Lisaasked

What size should I get if im 5'2

No answers
Lisa
Lisaasked

what size should I get in dresses if im 5,2 and petite.

No answers
Soraya J.
Soraya J.asked

Is it worth buying clothes from princess polly? like, is the quality good?

1 answer
Marnee
Marnee

I've always received high quality stuff! These are brands that I find in other stores where I live as well. So I'm quite familiar with them and know what I'm purchasing.

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Details

CategoryOnline Shops, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $50.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeGeneral / Everyday and Swimwear
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